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DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION Supplemental Nutrition Assistance (SNAP) Manual CUSTOMER RIGHTS AND RESPONSIBILITIES Section 403 Page 4

REVISED OCTOBER 2024

403.6 Right to Non-Discrimination

A. Households must not be discriminated against for reasons of:

● Race ● Color ● National origin ● Sex ● Religious creed ● Disability ● Age ● Political beliefs ● Limited English Proficiency (LEP), or ● Reprisal or retaliation for prior civil rights activity in any program or activity conducted or funded by the US Department of Agriculture.

B. Households must not be discriminated against in any aspect of program administration. This includes the following:

1. Certification. 2. Issuance. 3. The conduct of fair hearings; or 4. The conduct of any other program services.

C. To publicize this policy, all local departments must prominently display the Food and Nutrition Services (FNS) non-discrimination poster: And Justice for All. The poster can be requested by contacting the Family Investment Administration’s Deputy Executive Director for Programs.

403.7 Discrimination Complaints