loading…
loading…
loading…
Purpose
General Supplemental Nutrition Assistance Program Household Definition
Required Household Combinations
Boarders
Individuals in Foster Care/Kinship Care Subsidized Guardianship Program
Ineligible Individuals and Households
Ineligible Immigrants
Disqualified Individuals
Residents of Institutions
ABAWDS
Fleeing Felons
Special Eligibility Situations
Non-Household Members
Verification
Designating the Head of Household
Purpose
Definition of a Striker
Determining Striker Status and Eligibility
Verification and Reporting
Work Registration
Student Policy
Student Criteria
Definition of Work-Study
Work Registration
Eligibility Requirements
Enrollment Status
Income and Resources
Purpose
Definition of Shelter
Residency and Separate Household Status
Income and Resources
Expedited Service
Action on Changes to Former Households
104.1 | Purpose 104.2 | Self-employment Policy 104.3 | Work Registration 104.4 | Resources 104.5 | Special Income Considerations 104.6 | Income Computation 104.7 | Self Employment Earned Income Deduction 104.8 | Self Employed Farmer 104.81 | Definition of Self Employed Farmer 104.82 | Types of Self- Employment 104.83 | Basic Standards 104.831 | Basic Standards for Farmers 104.832 | Basic Standards for Businesses 104.84 | Computing Income and Farm Expenses 104.85 | Shelter Portion of the Farm 104.86 | Garnishments and Bankruptcy 104.87 | Farm Losses Offset Against Other Income 104.88 | Specific Types of Payments 104.89 | Earned Income Deduction 104.891 | Verification 104.892 | Making Changes
Households with Boarders
Purpose
General Information
Income from Boarders
Allowable Costs of Doing Business
Computing Income
Purpose
General Information
Screening
Counting Three Free Months
Meeting Work Requirements
Regaining Eligibility
Reporting Changes
Good Cause
Purpose
General Information
MSNAP Policy and Procedures
MSNAP Household Composition
Operating Procedures
Application Procedures
Allotment
Verification Process
Recertification and Change Reporting
Administrative Hearings
Quality Control
107.40 ESAP Policy and Procedures
Purpose
General Information
Nonmembers of a Household
Ineligible Members
Treatment of Income, Deductions, and Resources of:
Individuals who do not meet the Citizenship, or Eligible Immigrant Status
Able-bodied Adults without Dependents who are not Meeting the Work Requirements.
Individuals Disqualified for Failure to Provide a Social Security Number
Treatment of Income and Resources of a Member who is Ineligible because of a Disqualification
Other Ineligible Household Members
Chart – Counting Income, Resources, and Deductions of Ineligible Household Members
109.1 | Purpose 109.2 | Group Living Arrangement (GLA) 109.21 | Definition 109.22 | Verification of Facility Status 109.23 | Customer Eligibility Requirements 109.24 | Authorized Representative 109.25 | Determining Eligibility and Benefits 109.26 | Use of the SNAP Allotment 109.27 | Responsibilities of GLA Facility 109.28 | GLA Center Responsibility and Liability
109 Other Special Households
Misuse of Supplemental Nutrition Assistance Program Funds
Veterans and Surviving Spouses/Children
Eligible Persons
Permanent Disabilities under the Social Security Act
Verification
Elderly and Disabled Living with Others
Definition
Determining Individual Household Status
Determining Disability
109.5 Residents of Treatment Centers for Drug Addiction and Alcoholism
Verification of Facility Status
Eligible Persons
Authorized Representatives
Case Processing for Residents of Treatment Centers
Resident Rights
Budgeting
Responsibilities of Treatment Centers
Treatment Center Responsibility and Liability
Misuse of Supplemental Nutrition Assistance Program Funds
Residents of Homeless Shelters
Maryland Restaurant Meals Program (RMP)
Who is Eligible
Restaurant Meals Program in E&E
Requirements for Participating Restaurants
Restaurant Meals Program Dedicated Webpage
Restaurant Meals Program Logo (Window Signage)
Residency
Residency Requirements
Verification
Purpose
Process
Special Circumstances for Case Processing
Definition
Categorically Eligible Individuals and Households
Application Processing
Determining Immigration Status
U.S. Citizen or Noncitizen National
Qualified Immigrants
Immigrants who have lived in the United States for Five Years
Immigrants Eligible during the 5-Year Ban on Immigrant Eligibility
Immigrant Children
Disabled Immigrants
Elderly Immigrants Lawfully Residing in the U.S. on August 22,
1996
Work Quarters
Military Connection
American Indians, Iraqi and Afghan Special Immigrants and Hmong or Highland Laotians
Immigrants who are Victims of Severe Trafficking in Persons
Immigrants who have been Battered or Subjected to Extreme Cruelty
Verification of Immigration Status
Status
Responsibility of the Local DSS to Obtain Verification
Status of Household while Awaiting Verification of Eligible Immigrant
Ineligible Immigrants
Reporting Illegal Immigrants
Calculating the Countable Income and Resources from an Ineligible Immigrant
Chart – Qualified Immigrant Categories under the 1996 Welfare and Immigration Laws
Chart – Desk Guide to Immigrant Eligibility Effective 10/1/03
Chart – Acceptable Verification for Iraqi and Afghan Special Immigrants
Definitions
Deeming of a Sponsor’s Income and Resources for Immigrants Admitted under the Affidavit of Support
Steps for Determining Eligibility
Eligible Sponsored Immigrant’s Responsibilities
Awaiting Verification
Over issuance Due to Incorrect Sponsor Information
Purpose
General Information
Definition of a Migrant Worker
Applications
Household Concept
Residency and Identity
Work Registration
Resources
Excluded Income
Destitute households
Income from a Terminated Source
Income from a New Source
Application for Destitute Households
Certification Periods
Recertification
Purpose
General Policy
Registration Procedure
Determination of Exemption Status
Statutory Exemptions from Work Registration
Individual Exemptions
Local Department Responsibility
Supplemental Nutrition Assistance Employment and Training Program (SNAP E&T) Voluntary Participants
SNAP E&T Requirements
Loss of Exemption Status
Failure to Comply
Good Cause for Failure to Comply with SNAP E&T
Ending a Disqualification
Suitable Employment
Registrant Proof of Unsuitability
Participation of Strikers
Voluntary Quit and Reduction of Work Effort
Determination of Voluntary Quit
Exemptions from Voluntary Quit Provisions
Good Cause for Voluntary Quit
Verification
Ending a Voluntary Quit Disqualification
Fair Hearings/Appeals
Able-Bodied Adults Without Dependents (ABAWDs)
ABAWDS Eligibility
Purpose
General Information
Included Resources for Households That Are Not Categorically Eligible
Countable Resources
Jointly Owned Resources
Resources of Non-Household Member
Excluded Resources
Excluded Resources
Handling Excluded Funds
Verification
200.5 | Transfer of Resources 200.51 | Acceptable Transfers 200.52 | Establishing a Disqualification 200.53 | Determining the Length of the Disqualification
Treatment of Licensed Vehicles
Purpose
General Information
Purpose
General Information
Included Income
Earned Income
Self-employment Income
Unearned Income
Income of an Ineligible or Disqualified Individual
Third Party Payments
Failure to Comply with a Federal, State, or Local Means-Tested Assistance Program
Verification
Purpose
General Information
Excluded Income
Verification
Purpose
General Information
Allowable Deductions for Households with Aged/Disabled Members
Allowable Deductions for All Other Households
Standard Deductions
Earned Income Deduction
Dependent Care Deduction
Excess Medical Expense Deduction
Excess Shelter Deduction
Homeless Shelter Allowance
Child Support Deduction
Action While Awaiting Verification
213.1 | Purpose 213.2 | General Information 213.3 | Determining Income 213.4 | Determining Deductions 213.41 | Billed Expenses 213.42 | Averaging Expenses 213.43 | Anticipating Expenses 213.44 | Conversion of Deductions 213.5 | Calculating the Child Support Deduction 213.6 | Rounding
Utility Allowances
Eligibility for Utility Allowances
Shared Utility Costs
Telephone Allowance
Actual Utility Costs
Examples of Utility Allowance Policy
400.1 | Purpose 400.2 | General Policy 400.3 | Filing an Application 400.4 | Initial Contact with Potentially Eligible Households 400.41 | In-Person Contact 400.42 | Telephone Contact 400.43 | Mail Contact 400.44 | Filing an Electronic Application 400.5 | Applicant Contacts the Wrong Office 400.6 | Providing a Copy of the Application to the Household 400.7 | Withdrawing an Application
Screening for Expedited Service
Purpose
Expedited Service Criteria
Identifying Households Requiring Service
Screening for Expedited Service
Expedited Service Standard
Interviews
Telephone Interview
Special Procedures for Expediting
Expedited SNAP – Questions and Answers
Purpose
Interview
Home Visits
Waiver of Face to Face Interview
Content of the Interview
Scheduling Interviews and Notice of Missed Interview
Felony Drug Conviction and Substance Abuse
Background
The Role of the Case Manager
Compliance
Purpose
Rights under the Privacy Act of 1974
Confidentiality
Household Access to Case File
Right to Apply
Right to Nondiscrimination
Discrimination Complaints
General Complaints
Supervisory Conference/Fair Hearing
Responsibility of the Household to Cooperate
Responsibility to Report Changes
Purpose
Head of Household
Authorized Representative
Drug/Alcohol Treatment Centers
Group Living Arrangement (GLA) Facilities
Restrictions on Authorized Representatives
Disqualification of an Authorized Representative
Purpose
Participation Requirement
Obtaining Social Security Numbers
Special Processing for Expedited Services
Failure to Comply
Good Cause for Failure to Comply
Ending Disqualification
Verification at Application
Verification at Recertification
406.1 | Purpose 406.2 | Month of Application 406.3 | 30-Day Standard 406.31 | Approval 406.32 | Denial 406.4 | Delays in Processing 406.5 | Determining Fault 406.6 | Delays Caused by the Household 406.7 | Delays Caused by the Agency 406.8 | Delays Beyond 60 Days 406.81 | Agency at Fault, Case Information Complete 406.82 | Agency at Fault, Case Incomplete 406.83 | Household at Fault 406.9 | Joint Application Processing Procedures between Social Security
Administration and Local Departments of Social Services
Purpose
Definition
Mandatory Verification at Application, Normal Processing
Mandatory Verification at Application, Expedited Processing
Verification of Questionable Information
Mandatory Verification of an Expense or Verification of Questionable Expense
Verification at Recertification
Verification at Interim Change
Types of Verifications
Documentary Evidence
Collateral Contact
Discrepancies
Narration
Public Assistance (PA) and Supplemental Security Income (SSI) Households
Purpose
General Policy
Calculation of Net Monthly Income
Determining Benefit Level
Change of Eligibility Standard
410.1 | General Policy 410.2 | Length of Certification Periods 410.3 | Change in Length of Certification Periods 410.31 | Shortening a Certification Periods 410.32 | Lengthening a Certification Period 410.33 | Unclear Information 410.34 | Public Assistance Households (TCA, RCA, TDAP, PAA) 410.4 | Certification Notices to Households 410.5 | Application for Recertification
Prorating Initial Allotment
Purpose
Definition of Initial Allotment
Determining Eligibility
Determining Initial Allotment
Rounding
Prorating $10 Minimum Benefit
Expedited Service
Public Assistance (PA) or Supplemental Security Income (SSI) Households (Categorical eligibility)
420.1 | Purpose 420.2 | Household Responsibility to Report Changes 420.21 | Simplified Reporting Requirements 420.22 | Customer Notification of Simplified Reporting Requirements 420.23 | Certification Periods for Simplified Reporting Households 420.3 | Change Report Form 420.4 | Local Department Action on Changes 420.5 | Increase in Benefits 420.51 | Normal Changes 420.52 | Expedited Changes 420.6 | Verification-Increase in Benefits 420.7 | Decrease in Benefits 420.8 | Unclear Information 420.9 | Failure to Report a Change 420.10 | Mass Changes 420.11 | Federal Adjustments to Eligibility Standards, Allotments, and
Deductions; State Adjustments to Utility Standards
Mass Changes in Public Assistance
Mass Changes in Federal Benefits
Administrative Hearings and Continuation of Benefits
Cash Assistance Households (TCA, RCA, TDAP, PAA)
Transitional Supplemental Nutrition Assistance Benefits Supplemental Nutrition Assistance Reporting Guide
430.1 | Notice of Adverse Action 430.2 | Timely Advance Notice 4303 | Adequate Advance Notice 430.4 | Exemptions from Notice Requirements 430.5 | Cash Assistance (CA) or Supplemental Security Income (SSI)
Households (Categorical Eligibility)
430.6 Optional Adequate Notice
Purpose
General Policy
Notice of Expiration
Interview
Verification
Timely Application for Recertification
Action on Timely Re-Applications
Delayed Processing
Purpose
Availability of Hearings
Notification of the Right to Request an Administrative Hearing
Time Period for Requesting an Administrative Hearing
Request for an Administrative Hearing
Agency Responsibilities on Administrative Hearing Requests
Pre-hearing Conferences
Notification of Time and Place of Hearing
Household request for Postponement
Attendance at Hearing
Consolidated Hearings
Denial or Dismissal of a Request for an Administrative Hearing
Household Rights during the Hearing
Designation of the Hearings Official
Powers and Duties
Hearing Decisions
Timely Action on Hearings
Implementation of Hearing Decisions
Continuation of SNAP Benefits
Entitlement
Errors Discovered by the Local Department
Disputed SNAP Benefits
Computing the Amount to be Restored
Lost Benefits to individuals Disqualified for an IPV
Method of Restoration
Change in Household Composition
Replacement of SNAP Benefits for Food Lost in a Household Misfortune
480.1 | Purpose 480.2 | Definition of Intentional Program Violation (IPV) 480.3 | Penalties 480.31 | Additional Penalties- Non- IPV 480.4 | Determination of Committing of an IPV 480.5 | Impact of Simplified Reporting on an IPV 480.6 | Local Department Responsibility 480.7 | Court Referrals and Decisions 480.8 | Administrative Hearings versus Court Referrals 480.9 | Disqualification Consent Agreement 480.10 | Advance Notice for a Disqualification Consent Agreement 480.11 | Administrative Disqualification Hearings 480.12 | Waiver of an Administrative Disqualification Hearing 480.13 | Referral for a Disqualification Hearing 480.14 | Scheduling of Hearings 480.15 | Pre-Hearing Procedures 480.16 | Hearings Procedures 480.17 | Hearing the Case 480.18 | Failure to Appear (“No-Show”) Hearings 480.19 | Hearings Decision 480.20 | Application of Disqualification Penalties 480.21 | Notification of Disqualification 480.22 | Reporting on Disqualified Individuals
Claims Against Households
Purpose
Establishing Claims Against a Household
Types of Overpayment Claims
490.4 | Establishing a Claim 490.5 | Time Frame for Establishing a Claim 490.6 | Calculating the Amount of a Claim 490.7 | Trafficking Related Claims 490.8 | Initiating Collection Action 490.9 | Failure to Respond to a Demand Letter 490.10 | Acceptable Forms of Payment 490.11 | Methods of Collecting Payment 490.12 | Collection of Multiple Claims 490.13 Delinquency 490.14 | Failure to Comply with a Payment Schedule and Determining Hearings and Claims 490.15 | Criteria for terminating Collection Action 490.16 | Household Repayment Responsibility 490.17 490.17a 490.18 | Claim Compromise Compromise Procedure Re-applicants and Unpaid Claims 490.19 | Central Collections Unit (CCU) 490.20 | Refunds of Overpaid Claims 490.21 | Claims Discharged Through Bankruptcy 490.22 | Interstate Claims Collection 490.23 | Treasury Offset Program (TOP) 490.24 | Retention of Overpayment Claims Records 500 | Glossary 600 | Standards 600.1 | Standards for Eligibility and Maximum Allotments 600.2 | Formula Calculation 600.3 | Deduction Standards 600.4 | Determining the SNAP Allotment
APPENDIX Basis of Issuance Tables
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL HOUSEHOLD COMPOSITION Section 100 Page 1
100 Household Composition Maryland’s Supplemental Nutrition Assistance Program (SNAP), helps low-income families buy the food they need for a nutritionally adequate diet. SNAP benefits represent federal dollars that are spent in the communities our customers live in. Recent national estimates show that every $5 of SNAP spent generates at least $9 in the local economy. 100.1 Purpose This section defines the eligibility group called the Supplemental Nutrition Assistance Program (SNAP) household. It describes who is and is not part of the group for SNAP purposes. It also describes certain persons who are not eligible to receive SNAP benefits and persons who have eligibility only in special situations. 100.2 General Supplemental Nutrition Assistance Program Household Definition A. The eligible group for SNAP purposes is the SNAP household. B. A household may be one person or a group of people who live together and customarily purchase and prepare their food together. C. It is not necessary that the group of people share other non-household expenses. D. There is no requirement that the household has cooking facilities or common storage of food. E. No individual may participate as a member of more than one household in any month except when the individual is a resident of a shelter for battered women and children as described in Section 103 (Shelter Residents). F. If a person or group leaves a household, they must be permitted to apply and participate as a separate household the month after the move, if otherwise eligible. The remaining household members will receive benefits based on the reduced household size.
100.3 Required Household Combinations The following people who live together must be included in the same SNAP household. They cannot choose to be excluded on the basis of being a boarder, roomer or live-in attendant. When they claim separate living units in
REVIEWED MAY 2026
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL HOUSEHOLD COMPOSITION Section 100 Page 2
100.3 Required Household Combinations (continued) the same building, they cannot be separate households if they share any common living quarters (e.g. kitchen or bathroom). A. Spouses are either of two individuals who: A. Are married to each other under applicable state law; or B. Hold themselves out to the community as husband and wife by representing themselves as such to relatives, friends, or
neighbors. Example 1: Mr. A applied for SNAP benefits. When questioned about who lives with him he said Mrs. A also lives in the home. Mr. A said they had separated, but she had no place to live so he let her stay at his house. They do not purchase and prepare food together. The case manager includes Mrs. A in the household because spouses cannot be separate households. Example 2: Mr. A applied for the SNAP again. Mr. and Mrs. A are now divorced. They still live in the same house and still purchase and prepare food separately. The case manager certifies Mr. A as a one-person household. Example 3: Mr. B applied for SNAP benefits for himself. When asked if other people live in the home, he stated that his girlfriend, Ms. C, and her son live with him. He also stated that Ms. C and her son purchase and prepare food separately from him. (Note: Mr. and Ms. C are not “holding themselves out to the community as husband and wife”) The case manager certifies Mr. B as a one-person household after getting verification from Ms. C that they do not purchase and prepare food together.
Example 4: Mrs. G applied for SNAP benefits for herself and two
children. She stated that her husband was not in the home only
because he is in the Army and is stationed out of the U.S.
REVIEWED MAY 2026
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL HOUSEHOLD COMPOSITION Section 100 Page 3
100.3 Required Household Combinations (continued)
The case manager certifies Mrs. G and her children for SNAP benefits.
Mr. G is not in the SNAP household. (The income he sends to his family
is counted as unearned income.)
B. Parents and Children A. Children, 21 years old and younger, living with their natural, adoptive parents or stepparents cannot be separate households from their parents. Example 1: Mrs. D applied for SNAP benefits for herself, her husband and child. Mrs. D is 20 years old. They live with Mrs. D’s parents. The families purchase and prepare their food separately. The case manager cannot certify Mrs. D and her family separately from her parents so she asks for verification of the parent’s circumstances. Example 2: Mr. and Mrs. E and their son moved in with Mr. E’s parents. They purchase and prepare their food separately from the parents. Mr. E is 23 years old. The case manager certifies this household separately from the parents. Example 3: Mr. F is a 20-year old SSI recipient who lives with his parents. He is on a special diet. The parents want to apply for SNAP benefits for their son only since they purchase and prepare their food separately from him. The case manager explained that because of Mr. F’s age they would all have to be included as one household and requested information about all household members. Example 4: Ms. K applied for SNAP benefits for herself and three children. She stated that two of the children live with her all the time. Her oldest son is in the job corps. He is only home on some weekends. The case manager does not include the child who is not in the home except for some weekends. REVIEWED MAY 2026
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL HOUSEHOLD COMPOSITION Section 100 Page 4
100.3 Required Household Combinations (continued) Note: This policy would also apply to children who live away from home because of school. C. Adult children (22 years old or older) who live with their parents can be separate households if they purchase and prepare their food separately. Example: Mr. H applied for SNAP benefits for himself only. He is 25 years old. When questioned about household composition he stated that he lives with his mother and purchases and prepares his food with her. The case manager explains to Mr. H that he has to provide information about his mother’s circumstances because they cannot be separate households. D. Joint custody arrangements a. When the custody arrangement between parents is uneven, the child would be included in the household that provides the child with the majority of his or her meals. b. When there is an equal custody arrangement and the children eat 50 percent of their meals with each parent, the case manager must decide which household should include the child. If both parents apply and cannot agree on which household will include the child, the case manager will resolve the issue by including the child in the household that applied first. Note: The case manager must ensure that the child is included in only one household. E. Children Under 18 Years of Age Children (other than foster children – See section 100.5) age 17 or younger who live with and are under the parental control of someone other than a parent cannot be a separate household. A child is under “parental control” if he or she is financially or otherwise dependent on a member of the household.
REVIEWED MAY 2026
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL HOUSEHOLD COMPOSITION Section 100 Page 5
100.3 Required Household Combinations (continued) Example: Ms. G is 17 years old. She lives with her aunt. Ms. G works and purchases and prepares her own meals. When questioned about household composition she stated that her aunt does not exercise parental control over her. The case manager certifies Ms. G as a one-person household. 100.4 Boarders A. Residents of a commercial boarding house, regardless of the number of residents, are not eligible to participate in the Supplemental Nutrition Assistance Program. B. A commercial boarding house is an establishment that offers meals and lodging for compensation with the intent of making a profit. Do not use the number of boarders residing in a boarding house to determine if a boarding house is a commercial enterprise. Institutions listed in 100.63 of this manual are not considered boarding houses. C. All other individuals or groups of individuals who pay a reasonable amount for meals and lodging must be considered boarders and are not eligible to participate independently of the household providing the board. These individuals or groups of individuals may participate, along with a spouse or children living with them, as members of the household providing the boarder services, only at the request of the household providing the boarder services. D. An individual paying less than a reasonable amount cannot be considered as a boarder, but must be included as a member of the household providing the board. E. Persons who must be included in the household (see Section 100.3) cannot be boarders regardless of the amount of money they pay. F. Reasonable monthly amount is defined as follows: a. If the boarder receives more than two meals a day, the payment must equal or exceed the maximum monthly Supplemental b. REVIEWED MAY 2026
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL HOUSEHOLD COMPOSITION Section 100 Page 6
100.4 Boarders (continued) Nutrition Assistance Program (SNAP) allotment for the appropriate household size of the boarder household. c. If the boarder receives two meals or less a day, the payment must equal or exceed two-thirds of the maximum monthly SNAP allotment for the appropriate household size of the boarder household. This also applies in cases where, over a period of a week or month, the household receives two or fewer meals per day when the total meals are averaged over that period of time. For example, an individual may be part of a board arrangement that provides three meals per day on Monday through Thursday each week, but not for Friday, Saturday or Sunday. When averaged over the seven days, the number of meals is less than 2, or 1.7 per day. 100.5 Individuals in Foster Care/Kinship Care Subsidized Guardianship Program Individuals placed in the home of relatives or other individuals or families by a foster care program are considered to be boarders. They cannot get SNAP benefits independently of the household providing the foster care services. Do not include the foster care income unless the foster care child is in the SNAP household. 100.6 Ineligible individuals and Households The following people or groups of people are not eligible to receive SNAP benefits. Therefore, they are never part of the SNAP household. 100.61 Ineligible Immigrants Individuals who do not meet citizenship or immigrant requirements as described in Section 120. 100.62 Disqualified Individuals A. Individuals disqualified for intentional program violations as described in Section 480. B. Individuals disqualified for refusal or failure to provide a Social Security Number. C. Individuals convicted of trading SNAP benefits for illegal drugs. REVIEWED MAY 2026
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL HOUSEHOLD COMPOSITION Section 100 Page 7
100.62 Disqualified Individuals (continued) D. Individuals convicted of trading SNAP benefits for firearms, ammunition or explosives. E. Individuals convicted of trafficking SNAP benefits of $500 or more. F. Individuals convicted in a Federal or State court or Administrative Disqualification Hearing of having made a fraudulent statement or misrepresentation about place of residence or identity in order to receive multiple benefits simultaneously. G. Individuals disqualified for failure to comply with work registration requirements. H. Individuals who were receiving SNAP benefits and were convicted of a volume dealer drug offense (manufacturing, distributing, dispensing or possessing certain qualities of controlled dangerous substances) or a drug kingpin offense (a “drug kingpin” means an organizer, supervisor, financier or manager who acts as a co conspirator to manufacture, distribute, dispense, transport in, or bring into the state controlled dangerous substances in an amount that would be considered a volume dealer amount after October 1, 2017 , except for individuals as described in 100.7I. I. A fleeing felon or a parole violator. 100.63 Residents of Institutions A. Except for the groups listed in section 100.7 (C – G), residents of institutions are not eligible to receive SNAP benefits. B. A person is considered a resident of an institution when that institution provides them with a majority (50% or more) of their meals as part of its normal services. NOTE: See Section 108 (Households with Non-Members) for the treatment of the income and resources of a disqualified or ineligible household member.
REVIEWED MAY 2026
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL HOUSEHOLD COMPOSITION Section 100 Page 8
100.64 Able-Bodied Adults Without Dependents (ABAWDS) In local jurisdictions that are not exempt from ABAWD requirements, Able-Bodied Adults Without Dependents who must meet work requirements may receive SNAP benefits only for 3 months out of 36 if they fail to meet the requirements. (See section 106 of this manual on ABAWDS.) 100.65 Fleeing Felons A. A person who is fleeing to avoid prosecution, custody or confinement, after a conviction for committing a crime or for attempting to commit a crime that is a felony under the law of the place from which the individual is fleeing, or violating a condition of probation or parole imposed under federal or state law is considered a fleeing felon. B. Both verified parole and probation violators and fleeing felons are ineligible for SNAP. C. Maryland adopted the Federal Four-Part test to establish fleeing felon or parole or probation status for an individual. According to 7CFR 273.11(n), before the local department determines an individual is a fleeing felon, the following four criteria must be met: a. There must be a felony warrant for the individual. b. The individual has to be aware of, or should have reasonably expected that, a warrant has or would have been issued. c. The individual has to have taken some action to avoid being arrested or jailed such as: i. Moved out of state ii. Frequently changed addresses iii. Used false identities D. A law enforcement agency must be actively seeking the individual. 100.7 Special Eligibility Situations The following persons may make up or be part of the SNAP household provided they meet the special requirements described below.
REVIEWED MAY 2026
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL HOUSEHOLD COMPOSITION Section 100 Page 9
100.7 Special Eligibility Situations (continued) A. Strikers Households with a member subject to work registration who is on strike are not eligible for SNAP benefits unless they were eligible for benefits on the day prior to the strike (See Section 101). a. Households with a member subject to work registration who is on strike are not eligible for SNAP benefits unless they were eligible for benefits on the day prior to the strike (See Section 101). b. Persons who are exempt from work registration are not defined as strikers. Therefore, this policy does not apply to them. In addition, it does not apply to persons locked out from their jobs. B. Students Students must meet one of the eligibility requirements listed in Section 102 (Students). C. Residents of public or private non-profit homeless shelters a. If otherwise eligible, residents of homeless shelters may receive SNAP benefits, even though the shelter may provide meals. b. A homeless person is someone who lacks a fixed and regular nighttime residence or a person whose primary nighttime residence is a: i. Supervised shelter that provides temporary accommodations, such as a welfare hotel or congregate shelter; ii. Halfway house or similar residence that provides temporary accommodations for people in the process of leaving an institution; iii. Temporary accommodation in the residence of another person for no more than 90 days; or iv. Place not designed for, or ordinarily used as regular sleeping accommodations such as a hallway, a bus station, a lobby, a car, an abandoned building or any similar place.
REVIEWED MAY 2026
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL HOUSEHOLD COMPOSITION Section 100 Page 10
100.7 Special Eligibility Situations (continued)
Example: Mr. A is applying for the SNAP. He was recently released
from jail and is temporarily staying with his sister until he can find
a place to live. He has lived there for only 10 days. Based on the
above definition, he is homeless.
Example: Mr. B is applying for the SNAP. He says he is living in a homeless shelter and they provide all his meals. He has no income and does not pay anything to stay at the shelter. He is eligible for SNAP benefits.
D. Residents of federally subsidized housing for the elderly E. Narcotics addicts or alcoholics in residential treatment For the purpose of participation in a drug or alcohol treatment rehabilitation program, the individual must reside at a facility or treatment center. Children living with the individual in the facility are also eligible. The treatment center must be a non-profit (federally exempt) facility. It must also be licensed as providing treatment by a health, mental health, or alcohol abuse agency of the State of Maryland, or be licensed by the Food and Nutrition Service (FNS) as a retailer. F. Disabled or blind individuals in a group living arrangement a. Disabled or blind individuals who are residents of a group living arrangement (GLA) and who receive any of the following benefits: i. Supplemental Security Income (SSI) ii. Retirement Survivors Disability Insurance (RSDI) iii. Disability retirement benefits from a governmental agency
because of a disability considered permanent under the Social Security Act iv. An annuity payment under the Railroad Retirement Act and determined eligible to receive Medicare by the railroad Retirement Board v. Presumptive eligibility payments pending receipt of SSI REVIEWED MAY 2026
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL HOUSEHOLD COMPOSITION Section 100 Page 11
100.7 Special Eligibility Situations (continued) vi. Federal disability-related Medical Assistance b. This policy also applies to an individual who is blind or disabled who:
i. Is a veteran with a disability rated or paid as total by the Veterans Administration (VA); or
ii. Is a veteran considered by the VA to be in need of regular aid and attendance or permanently housebound; or
iii. Is a surviving spouse or surviving child of a veteran whom the VA has determined to be in need of aid and attendance, is permanently incapable of self-support; or
iv. Is a surviving spouse or child of a veteran and considered by the VA to be entitled to compensation for a service connected death or pension benefits for a non-service connected death and has a disability considered permanent.
c. The GLA facility must be a non-profit (federally tax-exempt) facility certified by a health, mental health or social service agency of the State of Maryland (See Section 109.2, Other Special Households, for more detailed information on GLAs.) G. Women or women and children residing in shelters for battered women and children (See Section 103 Shelter Residents for more detailed information) H. Elderly and disabled persons living with others who cannot purchase and prepare their own meals because they suffer from a permanent physical disability (See Section 109.4 Other Special Households for more detailed information)
I. SNAP recipients convicted of a volume dealer drug offense or drug kingpin offense for a crime committed after July 1, 2000. J. An Individual receiving SNAP benefits who is convicted after July 1, 2000, of a drug-related felony involving the manufacture, distribution, or possession with the intent to distribute a controlled dangerous substance is: REVIEWED MAY 2026
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL HOUSEHOLD COMPOSITION Section 100 Page 12
100.7 Special Eligibility Situations (continued) a. Ineligible for SNAP for one year from the date of conviction, and
b. Is subject to testing and treatment for substance abuse for a period of two years starting from the later of the date when the individual with the conviction is: i. Released from incarceration, ii. Completes any term of probation, iii. Completes any term of parole and mandatory supervision
Note: There is no conciliation procedure for SNAP applicants or recipients who are convicted drug felons.
All resources and income of the excluded individual are counted as accessible to the SNAP household.
100.8 Non-Household Members
Do not consider the following individuals household members when determining the household’s eligibility for SNAP benefits. Non-household members, who are otherwise eligible, may participate as separate households. This does not apply to persons who must be included in the same SNAP household. A. Roomers: Individuals who pay the household for lodging, but not meals, and do not eat with the household.
B. Live-in Attendants: Individuals who reside with a household for the purpose of providing medical, housekeeping, child care or other similar personal services.
100.9 Verification A. Verify, if questionable, any factors affecting the composition of a household, such as household size and boarder status. B. Case managers must question all claims of separateness. C. The burden of proof for establishing separate household status is on the household. REVIEWED MAY 2026
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL HOUSEHOLD COMPOSITION Section 100 Page 13
100.10 Designating the Head of Household A. The members of a household applying for benefits may designate the head of household. B. The local department: a. Will make the head of household designation if the household does not. b. Cannot impose special requirements on the head of household, such as requiring that the head of household appear for appointments at the local department. REVIEWED MAY 2026
101.1 Purpose
This section defines a striker for program purposes. It also provides eligibility requirements for households containing a striking member or members.
101.2 Definition of a Striker
Persons on strike are not considered to have voluntarily quit their jobs.
There are several situations in which people may appear to be strikers, but for SNAP eligibility are not considered strikers. These include:
Persons exempt from work registration requirements the day before the strike, for any reason other than employment; or
Employees who are locked out of their workplace because their work has been closed by an employer due to a strike; or
Employees unable to work as a result of striking employees. For example, striking newspaper pressmen prevent the printing of newspapers and consequently prevent truck drivers from working because there are no papers to deliver; or
Employees who are not part of the bargaining unit, refusing to work because of undesirable conditions at the workplace caused by the strike. For example, employees who do not want to cross a picket line for fear of personal injury; or
Employees who individually cease work, but are not ceasing work because the individual is participating in a strike.
The distinction between strikers and non-strikers is that strikers are involved in a concerted action by employees to temporarily stop work, while non-strikers are employees taking individual action or being forced as a result of the strike to stop work.
101.3 Determining Striker Status and Eligibility
Households with striking members are ineligible to participate in the Supplemental Nutrition Assistance Program unless the household was eligible for benefits the day before the strike and they are otherwise eligible to participate in the program at the time of application.
If eligible, the household cannot receive an increased allotment as the result of a decrease in income of the striking member.
Take the following steps to determine the eligibility of households when a member has temporarily stopped working:
Determine if the member who stopped working is a striker. If not, treat the household without consideration of the special striker policies. (However, assign a short certification period, since the household’s circumstances are likely to change.)
Determine if the striking member was exempt from work registration on the day prior to the strike. If so, take into account any loss of income to determine eligibility and benefits. In effect, treat the striking member as a non-striker. Count as unearned income any strike benefits the striking member receives.
If the striking member is not exempt from work registration, determine if the household was eligible the day prior to the strike. Use that day as the date of application and assume the strike did not occur. Take into account the income the striking member would have received to determine eligibility and benefits. Count as unearned income any strike benefits the striking member receives.
If other members of the household have income, determine eligibility by comparing the striking member’s income on the day prior to the strike to the striker’s current income. Add the higher of the two amounts to the current income of the other household members. Apply the earned income deduction when appropriate.
If the household contains a striking member who is not exempt from work registration and the household was not eligible on the day prior to the strike, the household is ineligible as long as the strike lasts.
101.3 Determining Striker Status and Eligibility (continued)
EXAMPLE: Mary Jones applied for SNAP benefits for herself, her husband, John, and their two children (age 12 and 13 years) on December 11. Mary was laid off from her job and John’s hours were reduced to 20 hours per week. The employees at John’s place of employment went on strike December 9. The case manager would look at the household situation as it was on December 8 to determine eligibility. (Date of Application becomes the day before the strike (December 8, as described in Section 101.3 C 3 below).
EXAMPLE: A household containing a striker applies on the day the strike begins. The household would have met the income test on the day prior to the strike. The household is ineligible to participate for the duration of the strike.
101.4 Verification and Reporting
Verify household income on the day prior to the strike if the household believes its income would qualify it for SNAP benefits.
A household with a member on strike, but eligible for the program, has the same responsibility to report changes as any other household as described in section 420 (Reporting Changes). Take prompt action on reported changes to determine if the change affects the striking household’s eligibility or benefits. Process all changes that result in a decrease, increase or termination of SNAP benefits
101.5 Work Registration
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL STUDENTS Section 102 Page 1
102.1 Student Policy A. A person is a student if they are enrolled at least half-time in an institution of higher education. a. An institution of higher education includes a business, trade, technical, or vocational school, when an individual is enrolled in a curriculum that requires a high school diploma or equivalent. b. An institution of higher education also includes a degree-granting college or university, when an individual is enrolled in a regular curriculum, regardless of whether it requires a high school diploma. c. Some programs and curricula are not considered institutions of higher education for the purposes of the student policy and, therefore, individuals enrolled in those programs or curricula are not subject to this policy section. For example, the following types of programs are not considered institutions of higher education: i. Remedial courses, ii. Continuing or community education, iii. Professional development, iv. Basic adult education, v. English as a second language, or vi. Workforce development and training. B. A person who is enrolled at least half-time in an institution of higher education is considered a student and therefore is not eligible for SNAP benefits unless the person meets one of the student exemptions listed below in Section 102.2. The United States Department of Agriculture provided a flowchart as a reference for determining whether an individual is enrolled in an institution of higher education (IHE) for SNAP eligibility purposes.
REVISED APRIL 2026
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL STUDENTS Section 102 Page 2
102.1 Student Policy (continued) C. This policy section does not pertain to people who are enrolled less than half-time (i.e., part-time) in an institution of higher education. D. Individuals enrolled in an institution of higher education may not be denied SNAP benefits solely because they participate in a meal plan; the scope of the meal plan must be investigated. Per SNAP Manual Section 100.63, individuals who receive more than half of the 21 meals per week through a meal plan are considered residents of an institution and are not eligible for SNAP benefits. Individuals who receive fewer than half of their meals per week (under 10.5 meals) from a meal plan may be eligible for SNAP. They are eligible for SNAP if they are either not considered a student (See 102.1(A) and (B)) or are exempt from the student policy (see 102.2), and they meet all other SNAP eligibility requirements. 102.2 Exemptions from Student Policy Half- or full-time students meeting one or more of the following conditions are exempt from the student policy. Students who are exempt from the student policy are eligible for SNAP benefits regardless of their enrollment status, the type of school, and the type of curriculum that they are enrolled in, provided that they meet all other eligibility requirements. The following are exempt from the student policy: A. Students age 17 or younger, or age 50 or older; B. Students who are physically or mentally unfit; a. Fitness for this student policy exemption refers to whether a person can work while concurrently being enrolled at least half-time in an institution of higher education. b. An individual is considered physically or mentally unfit if: i. They are receiving temporary or permanent disability benefits issued by governmental or private sources; ii. The unfitness is evident to the case manager;
REVISED APRIL 2026
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL STUDENTS Section 102 Page 3
102.2 Exemptions from Student Policy (continued) iii. Verification of the inability to work due to physical or mental unfitness is provided. Verification is only required if the unfitness is not evident or is questionable. The following documents are acceptable as verification of an inability to work due to physical or mental unfitness: 1. 500 Medical Form; 2. Statement from a physician, physician's assistant, nurse, nurse practitioner, designated representative of the physician's office, a licensed or certified psychologist, a social worker, or other medical or mental health professional; 3. Letter from the school’s disability or accommodations office; and 4. Collateral contact, as a last resort (see SNAP Manual Section 408.102 for a definition of collateral contact). If the unfitness is not evident and other acceptable verification is unavailable, case managers must make every attempt to verify unfitness using a collateral contact. c. Each LDSS is asked to use plain language in materials and in interviews so applicants can provide the information necessary for the case manager to make the determination. For example, instead of asking if a student is “unfit,” the case manager could ask whether the student faces physical or mental barriers to working while attending school. The word “unfit” has negative connotations, so students may be hesitant to describe themselves as such. Plain language is particularly important to identify students with a non-evident disability or who meet the physical or mental unfitness exemption in a way that is not readily apparent to the case manager.
REVISED APRIL 2026
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL STUDENTS Section 102 Page 4
102.2 Exemptions from Student Policy (continued) C. Students receiving Temporary Cash Assistance (TCA); D. Students participating in the Job Opportunities and Basic Skills program under Title IV of the Social Security Act or its successor program; E. Students employed an average of 20 hours per week or more and paid for the employment, or, if self-employed, employed for an average of at least 20 hours per week and receiving average weekly earnings at least equal to the federal minimum wage multiplied by 20 hours; a. Average weekly hours of employment are calculated over either the past 30 days or the past quarter (i.e., the three full months before the individual’s application), using whichever method results in the highest average number of hours worked per week. b. To calculate the average hours worked per week over a quarter, total the number of hours worked across the last three full months before the date of application. Divide that total by 12 (using a standardized four weeks per month). The result is the average weekly hours. For example, a student applying on August 25 worked 55 hours in July, 100 hours in June, and 109 hours in May. Together, this is a total of 264 hours, which yields an average of 22 hours per week when divided by 12. The average weekly hours must be entered on the Income screen in E&E. c. When average work hours are calculated, case managers must use the fluctuating income calculation detailed in SNAP Manual Section 213.3(C). If the number of hours that a student works is based on an average, the corresponding average income amount must also be calculated and entered on the Income screen in E&E. This can be done in one of two ways: i. Complete the same calculation that was done to determine the average number of hours, but using the gross income amounts; or ii. Multiply the calculated average number of hours by the REVISED APRIL 2026
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL STUDENTS Section 102 Page 5
102.2 Exemptions from Student Policy (continued) hourly rate of pay. Example 1: Student A applies for SNAP on April 1. They are a full-time student who also works at Walmart, where they are paid weekly, earning $15 per hour. Their paychecks from the last three full months show the following hours and gross earnings: Most Recent 3 Months Week 1 Week 2 Week 3 Week 4 Monthly Total Hours Amt Hours Amt Hours Amt Hours Amt Hours Amt March 18 $270 18 $270 18 $270 17 $255 71 $1065 February 24 $360 21 $315 22 $330 19 $285 86 $1290 January 24 $360 17 $255 20 $300 22 $330 83 $1245
Using only the last 30 days (March), the average number of hours worked per week is 17.75 hours (71 total hours worked in March divided by four weeks). When calculated over a quarter (the last three full months), the average number of hours worked per week is 20 hours (71 + 86 + 83 = 240 total hours divided by 12 weeks). Using the average weekly hours calculated over a quarter rather than over the last 30 days, Student A meets the requirement of working an average of 20 hours per week, making them exempt from the student policy and eligible for SNAP benefits, provided they meet all other eligibility criteria. Continuing this example, the case manager would next calculate Student A’s average weekly income over the last calendar quarter and enter it into E&E. Student A earned an average of $300 per week ($1,065 + $1,290 + $1,245 = $3,600 total income for the quarter divided by 12 weeks). d. When a student is self-employed, weekly earnings are used to REVISED APRIL 2026
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL STUDENTS Section 102 Page 6
102.2 Exemptions from Student Policy (continued) determine the number of hours worked. Self-employed students must work an average of 20 hours per week with weekly earnings at least equal to the federal minimum wage multiplied by 20 hours to meet the student policy exemption for employment. The federal minimum wage is $7.25 per hour, so the student must earn at least $145 per week when averaged over either the past 30 days or the prior three full months, regardless of how many hours they report working. Example 2: Using the table from Example 1, imagine Student A is self-employed instead of working at Walmart. From the calculations done in Example 1, we know that Student A worked an average of 20 hours per week, when calculated over a quarter, and earned an average of $300 per week. Dividing $300 by $7.25 (federal minimum wage) equates to 41 hours per week. Therefore, Student A meets the requirement to be exempt from student policy due to self-employment and is eligible for SNAP, provided all other eligibility criteria are met. Example 3: Student B is a self-employed student earning an average of $100 per week. Since $100 divided by $7.25 results in 13.79, Student B is found to work an average of 14 hours per week by federal minimum wage standards. Regardless of how many hours per week they report working, their self-employment does not exempt them from the student policy because their weekly earnings are equivalent to less than 20 hours per week at the federal minimum wage. Student B is not eligible for SNAP benefits unless they qualify for a different exemption under the student policy. F. Students participating in a state or federally financed work study program during the regular school year (see 102.3 for the definition of work study); G. Students participating in on-the-job training programs (a person is considered to be participating in an on-the-job training program only during the period of time they are being trained by the employer); REVISED APRIL 2026
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL STUDENTS Section 102 Page 7
102.2 Exemptions from Student Policy (continued) H. Students responsible for the care of a dependent household member under age 6; I. Students responsible for the care of a dependent household member who is 6 through 11 years old, when child care is inadequate for the student to attend class and comply with the work requirements; or J. Single parents enrolled full-time in an institution of higher education and responsible for the care of a dependent child under age 12 (if no natural, adoptive, or stepparent is in the SNAP household with the child, another household member may qualify for this exemption if they have parental control over the child and are not living with their spouse); K. Students who are participating in a: a. Program under the Job Training Partnership Act of 1974 (JTPA); b. Program under section 236 of the Trade Act of 1974; or c. SNAP Employment and Training (E&T) program for low-income households that is operated by a state or a local government, where one or more of the components of the program is at least equivalent to an acceptable SNAP employment and training program component as specified in 7 CFR § 273.7(e)(1). 102.3 Definition of Work Study The Federal Work-Study Program provides part-time employment for undergraduate, graduate, and professional students with financial need. Students must fill out the Free Application for Federal Student Aid (FAFSA) to apply for federal work study. As long as there is some federal funding involved, a work study program is considered to be federally financed. Maryland does not currently have any state-financed work-study programs. Note: Students who are paid to attend institutions of higher education with federal JTPA or Work Opportunities funds are not considered work study students. They are exempt from the limitations of the student policy because of their participation in a qualifying program (see 102.2.K above). A. To qualify for a work study exemption from student policy, an individual REVISED APRIL 2026
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL STUDENTS Section 102 Page 8
102.3 Definition of Work Study (continued) must be participating in a state or federally-financed work study program during the regular school year. Three criteria must be met to be considered participating in a work study program: a. The student must be approved for work study at the time of the SNAP application. b. The work study must be approved for the school term, and c. The student must anticipate actually working the work study job during the school term. i. Anticipation of working the work study job means that the student has verified that they are working with their institution of higher education to establish a work study placement, but have not begun work yet. Note: Unlike the employment exemption, the number of hours a student spends on the work study is not considered for the work study exemption. B. Verification of work study participation (or anticipated participation) is not required unless the information provided by the student is considered questionable. Under these circumstances, the case manager must verify the questionable information before certifying the household. Acceptable sources of verification include (but are not limited to): a. Financial aid award letter; b. Documentation from the school; c. Letter from the work study employer; and d. Written attestation from the student (if no other verification is available). C. There are several considerations for applying the work study exemption within the school term: REVISED APRIL 2026
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL STUDENTS Section 102 Page 9
102.3 Definition of Work Study (continued) a. The exemption begins with the month in which the school term begins, or the month the work study is approved, whichever is later. b. Once begun, the exemption continues until the end of the month in which the school term ends, or it becomes known that the student refused a work study assignment. Note: If the local department becomes aware of a student who with an exemption because of anticipated work study and the work study did not materialize, a claim is not required unless the student deliberately gave wrong or misleading information. c. The exemption does not continue between school terms if there is a break of a full month or longer between terms, unless the student is participating in work study during the break. D. Work study income is excluded for SNAP eligibility purposes (see SNAP Manual Section 211 Excluded Income). 102.4 Work Registration An eligible student is exempt from work registration due to their status as a student. 102.5 Household Requirements An ineligible student is a non-member of the SNAP household. See 102.7 for information on the non-member’s income and resources. 102.6 Enrollment Status Enrollment status begins the first day of the school term and continues through normal periods of class attendance, vacation, and recess unless the person graduates, is expelled or suspended, drops out, or does not plan to register for the next normal school term (excluding summer school). 102.7 Income and Resources Do not consider the income and resources of an ineligible student when determining eligibility and the benefit level for the remainder of the household. Ineligible students are non-members. REVISED APRIL 2026
103.1 Purpose
The purpose of this section is to describe the special policies that apply to residents of shelters for battered women and their children.
103.2 Definition of Shelter
Shelter for battered women and children means a public or private non-profit residential facility that serves battered women and their children. If the facility serves other individuals, a portion of the facility must be set aside on a long-term basis to serve only battered women and children.
103.3 Residency and Separate Household Status
Consider persons temporarily residing in shelters for battered women and children as individual household units when applying for and participating in the Supplemental Nutrition Assistance Program.
Under no circumstances should you release any information on the whereabouts of the family members in the shelter to anyone remaining in the abuser’s household.
103.4 Income and Resources
Certify shelter residents who apply as a separate household solely on the basis of their income and resources and the expenses for which they are responsible.
103.4 Income and Resources (continued)
Do not consider the income, resources, and expenses of the former household.
Consider as shelter expenses any room payments made to the shelter.
Consider resources as inaccessible if they are:
Jointly owned by the shelter resident and any member of the former household if that household contains the person that subjected the resident to abuse, and
Access to the value of the resources is dependent upon the agreement if a joint owner who still resides in the former household
103.5 Expedited Service
Note: SNAP Manual Section 401 Expedited Services
Residents of shelters who are entitled to expedited service must have access to their SNAP benefits as soon as possible but no later than the seventh calendar day after the application is filed.
Prorate SNAP benefits for the initial month as for any other household (See Section 412).
The case manager should make reasonable efforts to verify within the seven-day expedited service time frame the household’s shelter and dependent care deduction. The case manager should send form 1052 requesting verification, if the household does not satisfy the verification requirement before the end of the expedite period, the case manager will process the case without the deduction.
The case manager must make all attempts with the customer to complete the interview in order to meet expedited processing standards. All attempts to contact the customer should be documented in the case. If a telephone number is provided, contact the customer to conduct the interview. If no telephone number is provided, schedule an appointment for an interview with the customer. The appointment should be scheduled no later than the 6th day from the date of application. Appointments should be mailed to the customer if the local DSS is unable to reach the customer by phone. The interview for expedited applications may be a telephone interview unless the applicant requests a face-to-face interview. Document the type of interview conducted.
If a household does not complete the interview by the 7th calendar day, the application can not be processed within the established expedited service time frames. The application must be processed within the normal 30 days of the date of application, in accordance with 7 CFR 273.2 (FNS- GD- 2006-011) of the rules.
103.6 Action on Changes to Former Households
Case managers must take prompt action to reduce or terminate SNAP benefits to former households to reflect the loss of any household members.
Case managers must ask any shelter residents applying for SNAP benefits if they are currently part of other participating households.
If the shelter resident is currently participating in the same project area, the case manager must take the following steps:
Reduce SNAP benefits by changing the household size to reflect the loss of any member. Give timely and adequate notice of the reduction to the former household.
If appropriate, terminate SNAP benefits after following procedures for clarifying unclear information in Section 420.8. Take great care not to expose the members of the household in the shelter to further abuse.
104.1 Purpose
This section describes the special policies that apply to households that have self-employment income.
104.2 General Information
SNAP applicants and recipients may have income from self-employment. Self-employed people can include: child or adult care providers; taxicab/Uber/Lyft drivers; hairdressers, barbers or beauticians; handymen, odd jobs, landscapers or lawn care providers; newspaper delivery people; small business owners; farmers; fishermen or watermen; and, craft, art, or jewelry sales people. In general, people who have earnings from working for themselves are considered self-employed. They may work under a contract for another person or business or they may own their own business.
Here are some ways to identify self-employment:
If an employer reports a person’s wages on an IRS form 1099-MISC rather than a W-2 form, the person is almost always self-employed. See Section 104.91.
If the person is employed by a company or organization as a contractor, they should have an IRS form 1099-MISC provided by the employer showing their “nonemployee compensation.”
The self-employed person should also file a Schedule C with their 1040, showing their gross income from self-employment in Part 1, Line 1 (or Part II, Line 1 on the Schedule C-EZ). Schedule C is the first place you should look for self-employment income. See Section 104.92.
The IRS form 1099-MISC can also be used to report royalties (in box 2), which are considered unearned income for SNAP purposes.
Musicians or writers may have royalties from album or book sales.
If an employer does not withhold taxes and social security (FICA), the person is considered self-employed.
Some people, such as daycare providers or handymen, work directly for people who do not provide an IRS form 1099-MISC at the end of the tax year.
Often people in these jobs are paid in cash.
A self-employed person may file Schedule E to report income from rental real estate, partnerships, S corporations, and also unearned income from estates, trusts, and royalties.
In a partnership, each partner must file Schedule K-1 (form 1065) to report their income from the partnership.
An S corporation must also file a Schedule K-1 (form 1120S) to report on each shareholder’s share of income. The shareholders use the information on the K-1 to report on their individual return Schedule E.
Trusts and estates use Schedule K-1 (form 1041) to report income to their beneficiaries which are considered unearned income for SNAP purposes.
The Code of Federal Regulations requires that earned income includes all wages and salaries of an employee and the gross income from a self-employment enterprise.
Ownership of a rental property is considered self-employment unless the owner spends an average of 20 or more hours a week managing the property, then it is considered earned income.
Payments from a roomer or boarder are also considered income from self-employment.
Self-employed individuals may incorporate their businesses in several different ways, among them are:
Limited Liability Company (LLC) – the least complex business structure that protects personal assets and passes through taxes on profit (or loss) to the owners, who report it on their individual income tax returns.
S Corporation – also protects personal assets and passes through taxes to the owners who report their share of profit (or loss) on their individual income tax returns.
Partnership – incorporated partnerships also protect personal assets and pass-through taxes to the partners who report their share of profit (or loss) on their individual income tax returns.
To calculate self-employment income, allow a deduction of 50% from the gross income as the cost for producing the income before applying the 20% earned income deduction. Self-employed farmers may deduct actual losses from their gross income rather than the 50% if the cost to produce exceeds the income from the farm. To be considered a self-employed farmer, the farmer must have gross income of $1,000 or more from the farm.
All the policies and procedures described in the general sections of this manual apply to households with self-employed members. However, the following four specific areas require special consideration:
Resources
Income
Certification Periods
104.3 Work Registration
Receiving income from self-employment does not automatically exempt a household member from the work registration requirement. All the statutory exemptions listed in SNAP Manual Section 130.5 Work Requirements apply to self-employed individuals. In order to be exempt due to employment, a self-employed member must be:
Receiving earnings which, on a weekly basis, are equal to the federal minimum wage multiplied by 30 hours (see Section 130)
C. Self-employed at least 20 hours per week, averaged monthly, to meet the ABAWD requirement.
EXAMPLE 1: A cash crop farmer who performs actual farming activity 8 months out of the year is exempt from work registration during the other 4 months if his annual income from farming equals the federal minimum wage multiplied by 30 hours when considered on a weekly basis. In other words, annual income divided by 52 must be at least equal to 30 times the minimum hourly wage.
EXAMPLE 2: A franchise operator hires other people to perform the actual day-to-day operation of the business. He does not actually work at least 30 hours weekly on the business. He does not earn enough annually to equal weekly earnings of 30 times the minimum wage. This SNAP participant must register for work unless he is otherwise exempt.
The income earned during the tourist season is intended to provide annual support and it equals an annual weekly amount of 30 times the federal minimum wage; or
She qualifies for some other work registration exemption.
Consider the following special factors when determining the gross monthly income for self-employed households:
Annualizing
Prorate over a 12-month period self-employment income that represents a household’s annual support, even if the income is received in only a short period of time. For example, the self-employment income of a crop farmer must be prorated over a 12-month period, if the income is intended to support the farmer on an annual basis.
Averaging
Average over a 12-month period self-employment income received on a regular basis (weekly, monthly, etc) that does not fluctuate greatly in amount but which represents a household’s annual support. For example, a dairy farmer whose annual income is derived from his business receives income from the sale of milk on a regular basis. Convert this income to a yearly amount and average over a 12-month period. See Section 104.891 for types of verification.
Average self-employment income that is intended to meet the household’s needs for only part of the year, over the period of time the income is intended to cover. For example, self-employed vendors who work at this business only in the summer and supplement their income from other sources during the balance of the year must have their self-employment income averaged over the summer months rather than a 12-month period.
Average self-employment income over the period of time a business has operated, if it has been in business for less than a year. Project this monthly amount for the coming year.
Verify the income used for averaging using the types of verifications in section 104.891 of this manual.
Anticipating
Anticipate rather than average self-employment income under the following circumstances:
The average amount does not accurately reflect the household’s actual monthly circumstances because there has been a substantial increase or decrease in business; or
The nature of the business is such that the receipt and amount of income varies greatly; or
A business has been in operation such a short time that there is not enough information to average earnings and project them over a yearly period.
104.81 Definition of a Self-Employed Farmer
The case manager must first determine if the person is a self-employed farmer.
To be considered a self-employed farmer, the person must:
Earn at least $1,000 a year from the farm,
Be engaged in farming activity for the purpose of producing income, and
Have direct involvement in farming activity.
For example, a person who rents his land to another individual to raise a crop is not a self-employed farmer if he is not directly involved in the growing or harvesting of the crop.
The case manager must use his or her best judgment on a case-by-case basis to determine if a person is a self-employed farmer or a farm employee.
COMAR 07.03.17.39C allows self-employed farmers to offset farm losses against gross earnings and does not restrict them to the 50% cost to produce deduction.
104.82 Definition of a Self-Employed Business Person
Sole Proprietorship.
Self-employment income generally consists of earnings derived by an individual as the sole proprietor of her business.
A sole proprietorship is an unincorporated business that has no existence apart from the owner.
The business liabilities are the personal liabilities of the single owner.
Partnership.
There may also be some self-employment income situations that involve a partnership.
There should be an oral or written agreement. Generally, a partner's share of income, gain, loss, deductions, or credits is determined by the partnership agreement. In any matter not addressed by a written agreement, the provisions of local law are considered to be part of the agreement.
Independent Contractors.
Other self-employment situations for SNAP purposes include independent contractors who pay expenses and persons who do not have a direct employer/employee relationship.
In determining if the person is an independent contractor, the case manager should determine if a household operates a separate (perhaps more specialized) business than the proprietor of the main business.
In determining if there is an employer and employee relationship, the case manager may consider such things as whether the person has an established work schedule and specified wages, whether the employer withholds social security and income taxes from earnings.
A sharecropper who pays the costs of doing business and receives a portion of the net farm income in exchange for her labor is a self-employed farmer. A sharecropper who does not pay the costs of doing business is not a self-employed farmer.
Corporations.
If the household has shares in an S Corporation, the S Corporation income reported on the household's Form 1040 must be counted as self-employment income and annualized over a 12-month period.
An owner or employee of another corporation is not a self-employed person. If the person receives a salary from the corporation, she is considered an employee of the corporation. Shareholders who only receive dividends are entitled to neither the costs of producing self-employment income nor the earned income deduction. The dividends are counted as unearned income. Corporations are separate legal entities, and the corporation is responsible for its debts and obligations.
104.83 BASIC STANDARDS
104.831 Basic Standards for Farmers
Self-employed farm households are subject to the same basic processing, eligibility and allotment standards as other households. However, self-employed farmers’ monthly net income is computed differently, changes in their farm income are treated differently, and there is a special resource provision.
Non self-employed farmers are treated the same as other households that do not have farm income, e.g., wages of a farm laborer are counted as earned income, income from renting a farm is treated like other rental income.
Some farmworkers are given crops at harvest time in addition to salary. If the farmworker plans to sell the crop during the certification period in which it is received, the money received from the sale is counted as self-employment income. If the farmworker does not plan to sell the crop during the certification period in which it is received, the value of the crop is counted as a resource beginning the month in which it is received. If the household later sells a crop that was counted as a resource, the payments received are not counted as income. Resources are counted only for non-categorically eligible households.
There is a special expedited service provision for migrants and seasonal farmworker households. (See Section 122)
Gross self-employment income used in the income calculation is excluded from resources during the period of time that the income is counted.
Example: A household earned $10,000 gross self-employment income last year and expects to earn the same amount this year. Six thousand dollars of expenses were excluded from income to cover the costs of doing business. Four thousand dollars were annualized and prorated as income for the calendar year 2001. The household has $11,000 in a bank account. Only $1,000 is counted as a resource during 2001 for a non-categorically eligible household unless there are other changes. Resources are not counted for categorically eligible households.
Prorated Income Not a Resource
Gross Farm Income in 2000 $10,000
Allowable costs -6,000
Prorated for 2001 $4,000 (no changes were anticipated)
Bank Account $11,000
Gross Farm Income - 10,000
Count as a Resource $1,000
104.832 Basic Standards for Businesses
The treatment of resources of a corporation varies based on the type of corporation.
Profits of an S Corporation are not considered a resource essential to the employment of a household member even if they are used to purchase more stock in the corporation.
Resources of other corporations are not counted as the resources of an individual’s household. Bank accounts that a corporation owns must be in the corporation's name.
Ownership of Stock in a Corporation.
If a person owns stock in a corporation, the stock is considered a resource for a non-categorically eligible household unless it is essential to his or her employment.
If a person is employed by and owns stock in a corporation, the case manager must determine if the stock is essential to the non-categorically eligible person's employment.
To the extent that an employee of a corporation must hold stock in the corporation as a condition of employment, the stock is essential to the employment of that person and not considered a resource.
If ownership of the stock is not essential, the stock is considered a resource for non-categorical households.
Example: if a farmer has incorporated his farm, he is the sole worker and all of the corporation's assets are related to the farming operation, the farmer's stock in the corporation is essential to his employment and excluded from being considered a resource.
Sometimes the value of shares in a corporation with only one shareholder or just a few shareholders is not readily available. In such instances, the case manager may subtract corporate liabilities from assets and prorate the difference among the various shareholders based on the percentage of shares held.
104.832 Basic Standards for Businesses (continued)
Loans.
All loans, except deferred educational loans, are excluded as income.
Loans, other than deferred repayment educational loans, are considered a resource for non-categorical households in the month received even if the household anticipates spending some or all of it in the same month.
For an ongoing (certified) household, excess resources any time during the month makes a non-categorically eligible household ineligible. Any amount remaining after the month of receipt continues to be counted as a resource until the money is spent. This includes business loans as well as personal loans. NOTE: Almost all SNAP households are categorically eligible under expanded categorical eligibility rules.
Sometimes a farmer may obtain a loan, but funds can only be released by signature of both the lender and the farmer. In such cases where the farmer has a "line-of-credit," only the portion that is actually borrowed and held in an account is considered a resource.
Payment-In-Kind (PIK) payments.
Some farm households receive Payment-In-Kind (PIK) payments. Normally these are annualized as income. However, if the farmer indicates that he intends to retain PIK payments for longer than a year, the payments should not be annualized as income but considered a resource for a non-categorical household to the extent that they will be kept longer than a year.
Bankruptcy.
Some farmers or businesses declare bankruptcy. If so, the case manager must determine what resources are accessible to the non-categorically eligible household and, if they are accessible, whether the resources can be excluded under another provision such as being essential to self-employment if the person is still self-employed.
Non-liquid assets against which a lien has been placed as a result of taking out a business loan are excluded if the household is prohibited by the security or lien agreement from selling the asset. Verify using a loan agreement.
.
104.84 Computing Income and Farm Expenses
Annualized With Certain Exceptions:
Normally self-employment income and expenses are averaged over a 12-month period. Regardless of whether the household receives the income monthly or less often than monthly, annualizing is done when the self-employment represents a household's annual income. Self-employment is annualized even if the household receives income from other sources. For example, a man is a self-employed grain farmer. His wife is a part-time nurse in a doctor’s office. In this case, the self-employment income would be annualized and the wife’s nursing income would be considered earned income.
Normally self-employment income and expenses from the past year are counted for the current year. However, anticipated changes, such as a change in the type of farm operation or the amount of land farmed, crop failure, a substantial change in market prices, etc. which would affect the net income must be taken into account. In anticipating income, it may be helpful to review a cash flow plan prepared by a lender such as the Farmers Home Administration (FMHA), a bank, or a Federal loan bank. These plans
anticipate income and expenses. The income and expenses must be prorated evenly over a 12-month period to determine eligibility.
For example, last year a farmer earned $10,000 and had $5,000 in expenses. This year he inherited additional land and he expects to gross $22,000 and have $11,000 in allowable SNAP expenses. The case manager must annualize the anticipated income of $22,000 and the anticipated expenses of $11,000.
Capital Gains.
For SNAP purposes, proceeds from the sale of capital goods or equipment are calculated in the same manner as a capital gain for Federal income tax purposes.
For Federal income tax purposes, capital gains are generally computed by comparing the sales price to the "cost or other basis." If the sales price is greater, there is a gain. If the costs are greater, there is a loss. The "cost or other basis" in general is the cost of the property, purchase commissions, improvements, and sales expenses such as broker's fees and commissions minus depreciation, amortization, and depletion.
The full amount of the capital gain, if any, is counted as income for SNAP purposes.
104.84 Computing Income and Farm Expenses (continued)
If the self-employment was anticipated rather than averaged, any capital gains that the household anticipates in the 12-month period starting with the date of application must be divided by 12 and the average monthly amount added to the anticipated monthly self-employment income. The average monthly capital gain amount must be counted in each of the 12 months even if more than one certification period is involved. However, a new average must be calculated and used if the anticipated amount of capital gains changes.
Allowable Expenses.
When a farmer verifies expenses in excess of the 50 percent deduction you may exclude allowable costs of doing business from self-employment income such as those listed in 3 below.
Self-employment income for SNAP purposes is not computed the same way as it is for Internal Revenue Service (IRS) purposes. The IRS forms may only be used for verification purposes.
Allowable farming costs for SNAP purposes include costs such as identifiable costs of:
Labor such as wages and salaries paid to employees. However, an exclusion cannot be allowed for wages paid to the farmer himself or other household members;
Stock;
Raw material and supplies;
Seed and plants;
Fertilizer and lime;
The interest portion of (i) payments on business or operating loans and (ii) payments on income-producing real estate and capital assets such as equipment, machinery, and other durable goods;
Insurance premiums;
Taxes paid on the income-producing property;
Privilege taxes such as licensing fees and gross receipts and general excise taxes that must be paid in order to earn self-employment income;
Business transportation costs such as costs of carrying grain to an elevator trips to obtain needed supplies, etc.;
Rental payments on income-producing equipment. If a farmer is renting equipment with an option to buy, the rent payments are allowed until the purchase is made;
Costs of repairs and maintenance of equipment; and
Storage and warehousing charges.
104.84 Computing Income and Farm Expenses (continued)
Costs are allowed when they are billed or otherwise become due. When the income is annualized, only expenses billed or otherwise due in the current 12-month period are allowed. Costs that were billed or otherwise became due in a prior year which are not expected to recur in the current year may not be brought forward to the current year regardless of when they are paid.
There are some costs that specifically are NOT ALLOWABLE. They are:
Payments on the principal of the purchase price of income-producing real estate and capital assets such as equipment, machinery, and other durable goods;
Expenses and net losses from previous periods;
Federal, State, and local income taxes, money set aside for retirement, and other work-related personal expenses such as transportation to and from work. These expenses are allowed for by the 20 percent earned income deduction;
Depreciation. To allow such costs would result in an exclusion for amounts which are not actual costs to the household and would, in effect, constitute an exclusion for the costs of income-producing property and assets which otherwise are not allowed;
Repayment of the principal of a bank loan. The loan was never counted as income, and the repayments as such are not excluded as an expense. However, the household is given an exclusion for allowable expenses (see 104.83C) when purchases are made even if they are paid for with a business, operating or personal loan;
Penalties and fines. For example, an IRS penalty imposed on a farmer for failure to pay an employee's social security taxes is not an allowable cost of doing business. Likewise, penalties imposed by the U. S. Department of Agriculture for failure to comply with planting and marketing programs are not allowable costs;
Blue jeans and work boots are not specific to any one job, and their costs are not allowable exclusions. However, if a self-employed fisherman needs hip boots or a beekeeper needs protective headgear, the costs would be allowable exclusions; and
104.85 Shelter Portion of a Farm
Shelter Costs Other Than Utilities
If a household's home is on property connected to property used for farming, the case manager must determine if the shelter costs (e.g. rent or mortgage) and the self-employment costs can be separately identified.
Proration may be used to separately identify costs based on information from a mortgage lender, real estate tax records, Farmers Home Administration documents, insurance premiums, etc., and the home ratio may be applied to taxes and insurance costs if better information is not readily available.
If the costs of rent or mortgage, insurance, taxes, and interest cannot be separated, no self-employment exclusion for insurance, taxes, or interest on the mortgage payment may be allowed, and no portion of the mortgage payment, taxes, or interest may be allowed as shelter costs.
If the farmer uses a room or a separate apartment in his or her house or residence solely for the farm operation, the case manager may on a case-by-case basis:
Include all costs (such as rent, mortgage, taxes, and insurance) that the household is required to pay to live there as household shelter costs; or
Exclude part of the costs as self-employment costs and part as shelter costs, provided that no costs are allowed as both self-employment costs and shelter costs. The self-employment costs may be separately identified based on the number of rooms, square feet, etc. If separately identified, only the portion attributed to the household's living space can be included in shelter costs. No portion of the principal attributed to the self-employment enterprise under this option is allowed.
Utilities:
If a farmer's home is on property connected to property used for farming, the case manager must determine if the shelter costs and self-employment costs can be separately identified. Utility costs for a barn are often metered separately from the home, and the cost of a telephone is the same as for other households.
If utilities are measured and billed separately, the household is entitled to the Standard Utility Allowance (SUA) or actual utility costs for its residence and to the separately billed self-employment costs as a cost of doing business.
104.85 Shelter Portion of Farm (continued)
If the utility costs cannot be separately identified, the household may not claim actual utility costs. As part of its shelter costs, the household is entitled to SUA if it incurs out-of-pocket heating and cooling costs for the home separately from the rent or mortgage or it receives a Low Income Home Energy Assistance Act (MEAP) payment.
If the farmer uses part of his house, such as a separate room or a separate apartment solely for the farm enterprise and there is a central meter, the case manager on a case-by-case basis must:
Allow the household either the SUA or the total actual utility costs for the house as shelter costs, but no self-employment exclusion; or
Allow the household to claim actual utility costs prorated between shelter costs and self-employment costs. The SUA cannot be used under this option.
104.86 Garnishments and Bankruptcy for Farmers
Garnishments have no effect on the treatment of self-employment income, i.e. the total gross amount is counted in the income computation. The amount garnished is not an income exclusion.
The self-employment income of farmers who have declared bankruptcy is computed the same as the self-employment income of other farmers. There are different types of bankruptcies.
Some allow people to continue to do the same kind of business and others do not. If the person continues to earn self-
employment income, the gross amount minus allowable expenses are counted.
Sometimes the total amount of income goes to a trustee, and from this amount, he pays the bills and gives the farmer a living allowance. This living allowance is not counted as income because it would result in double counting. No exclusion is allowed for the fees of a trustee or conservator for his services.
In other situations, all of the money goes to the farmer, but he must pay a set amount to a court-appointed person for back debts. This amount is not allowed as an exclusion. An exclusion is allowed only for certain costs in the year in which they are billed or otherwise become due. The household is not entitled to a double exclusion.
Paying off a loan
If a farmer sells equipment and uses the proceeds to pay off a loan, the money is income to the farmer.
If he or she sells equipment and the proceeds are diverted to a bank to repay a loan, the money is counted as income to the farmer.
If he or she voluntarily turns over collateral to a bank, and the bank sells the collateral to pay off a loan, the proceeds of the sale are not counted as income to the farmer. Once the collateral is turned over to the bank, it becomes the legal property of the bank.
If a farmer holds the title to property and sells the property, any proceeds from the sale are counted as income to him/her.
If the farmer gives the title to the bank or if the property is repossessed prior to sale and the bank sells the property, the proceeds are not counted as income to the household.
If a lender is unable to collect on a farm loan, the lender may write all or part of it off or "forgive" the outstanding balance. The forgiven portion is not counted as income to the household.
104.87 Farm Losses Offset Against Other Income
If the costs of producing self-employment farm income exceed the gross farm income, such losses are offset against other countable income.
To qualify for this offset, the person must receive or anticipate receiving annual gross proceeds of $1,000 or more from the farming enterprise.
Monthly net farm self-employment income is computed in the normal manner by taking gross income, subtracting allowable exclusions, and prorating the result over the period the income is intended to cover (usually 12 months). If there is a monthly net farm loss, the offset is made in two phases.
Phase I. The monthly farm loss is offset against the total amount of other net self-employment income computed for that month.
Phase II. If other net self-employment income is not enough to cover the farm loss, the remainder of the farm loss is offset against the total other earned and unearned income for that month. If there is still a net loss, the household is certified based on zero net income. The monthly excess loss is not carried forward to subsequent months.
A fisherman is equivalent to a self-employed farmer for purposes of the offset provision if the fisherman is self-employed, rather than an employee, and the fisherman receives or anticipates receiving annual gross proceeds of $1,000 or more from fishing. This applies even if the fisherman is only involved in catching or harvesting the fish. This applies to watermen as well as to other fishermen.
104.88 Specific Types of Payments
Following is guidance for the treatment of specific types of payments:
A Federal gasoline tax credit is excluded from income. (It is a credit against tax liability.)
A State gasoline tax refund is excluded from income on the basis that it is a nonrecurring lump-sum payment. The Federal gasoline tax credit and the State gasoline tax refund may be combined on the same line of the tax form.
Patronage dividends are reported on tax forms. They are paid by cooperatives in cash or shares of stock. These dividends are similar to rebates paid based on the amount of goods bought or services used for the self-employment enterprise. Cash dividends are counted as self-employment income. Dividends in the form of stock are considered a resource for non-categorically eligible households.
Payments received as royalties are counted as unearned income.
Income from rental property is self-employment income.
Disaster assistance payments made as the result of a presidentially declared major disaster or presidentially declared emergency are excluded from income and resources. This applies to Federal assistance provided to persons directly affected and to comparable disaster assistance provided by States, local governments, and disaster assistance organizations.
104.89 Earned Income Deduction
If a household has a monthly net self-employment income gain after the 50% cost-to-produce deduction or a farm loss offset, if the household is entitled to a 20% earned income deduction from the net self-employment amount. If there is a net self-employment income loss, the household is not entitled to an earned income deduction from self-employment income.
If a household has earned income that is not from self-employment, the earned income deduction from that income is computed based on the amount before the 50% cost to produce deduction or farm loss offset, is made.
104.891 Verification
The farmer's or business owner’s most recent income tax forms and schedules are normally good sources of verification for self-employment income and expenses. However, other sources may be used. If the tax form is questionable or not
104.891 Verification (continued)
available, the case manager must ask to see other documents that support the income and expenses that the household has reported.
Other sources of verification may include, but are not limited to, ledgers, charge account statements, sales slips, canceled checks, invoices, purchase orders, and
cash receipts. In documenting this verification, the case manager should record the date, identify the other party or company, describe the expense or income, and record the amount, taxes, and discounts, if any.
In some instances, such as anticipated changes or a new business, it may be necessary to obtain information from collateral contacts.
If a bankruptcy action has been initiated, the case manager may get a statement from the bankruptcy trustee regarding the debt reorganization plan concerning the accessibility of assets and the anticipated gross income and expenses.
104.892 Making Changes
When income has been annualized and changes are reported during the 12-month period, the State agency must make adjustments. The following are some examples.
This household filed its income tax return in February and applied for SNAP benefits in February. It is subject to simplified reporting. The household did not choose to have the income prorated in uneven amounts.
Original Certification:
$16,000 crop income
- 8,000 50% self-employment deduction (actual farm expenses were $4000)
$ 8,000 divided by 12 months = $667 net per month for February through January of the following year.
Due to a drought, the household reported on July 20 that it expected to only get $10,000 from the sale of crops for the year. The case manager must re-annualize the income over the same 12-month period that was used at the time of certification or recertification using the new income amount.
1st Change:
$10,000 crop income
- 5,000 farm expenses (50% self-employment deduction)
$ 5,000 divided by 12 months = $417 net per month for August through January of the following year.
104.892 Making Changes (continued)
The household came in on August 1 and reported a second change. It reported that it expected to receive an additional $2,400 payment in September from the sale of crops on land that it recently purchased. The case manager must re-annualize again over the same 12-month period that was used at the time of certification or recertification based on the most recent information available.
2nd Change:
$10,000 crop income
+ 2,400 additional crop income
12,400 total gross income
- 6,200 expenses
$ 6,200 divided by 12 months = $517 net per month for September through January in lieu of all previously computed amounts. A Notice of Adverse Action must be sent in August.
The end result is that this household will be certified with net monthly farm income of $667 for February - July, $417 for August, and $517 for September - January.
If her income and expenses were annualized and a person leaves the hairdressing salon where she rents a chair during the 12-month period, the case manager should stop counting the self-employment income when the last income is received from that source. For example, the hairdresser reported the first of September that she planned to leave the salon in October and take a job the first of November as an employee in another salon. Her hairdressing self-employment income had already been included in the average amount. The averaged amount of income would continue to be counted for October. No self-employment income would be counted for November, but her earned income from the new salon would be counted.
If a household is expected to receive residual income after the person stops being actively engaged in a business enterprise and the amount of income is expected to be substantially more or less than that previously averaged, the case manager must calculate the residual income based on the anticipated monthly amounts. For example, the annualized self-employment income resulted in an average monthly amount of $400. On June 5, the person reported that he would not be actively engaged in farming after June and would not receive any additional income from that source except that a person who bought some hay owes him $100 in July and $200 in August. The person does not anticipate any future expenses. In this case, the case manager would stop counting the $400 monthly amount after June’s issuance and calculate future self- employment income based on the amount anticipated to be received each month. The case manager could count $100 as self-employment income for July and $200 self-employment income for August, or the anticipated fluctuating income could be averaged over the remainder of the certification period.
104.9 IRS Forms
104.91 1099 MISC
104.92 Schedule C
105.1 Purpose
This section describes the treatment of income received by households with boarders as defined in Section 100.4 (Boarders) of this Supplemental Nutrition Assistance Program (SNAP) manual.
105.2 General Information
Income received by households with boarders in both commercial and non-commercial board situations is considered self-employment income.
Persons residing in a commercial boarding house (establishments licensed as an enterprise that offers meals and lodging for compensation) are considered boarders regardless of the compensation they pay.
Persons residing in a non-commercial boarding house are considered boarders if they pay reasonable monthly compensation for their meals and lodging as described in Section 100.4 of this manual.
105.3 Income from Boarders
105.4 Allowable Costs of Doing Business
Exclude the portion of the boarder payment that is a cost-to-do business when determining the income received from boarders.
The amount allowed as the cost-to-do business is 50% of the proprietor’s gross monthly receipts received from boarders.
105.5 Computing Income
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL ABAWDS Section 106 Page 1
106.1 Purpose Individuals who are identified as Able-Bodied Adults Without Dependents (ABAWDs) may not participate in the Supplemental Nutrition Assistance Program (SNAP) if they have received SNAP benefits for more than three (3) countable months during a set 3 year (36 month) period except under certain circumstances detailed in this policy. 106.2 General Requirements ABAWD requirements apply statewide unless a particular area is awarded a waiver by the Food and Nutrition Service (FNS). The current 36 month period began July 1, 2023 and continues through June 30, 2026. A new 36 month period will begin on July 1, 2026. During these 3 year spans, an individual who is an ABAWD is only eligible for 3 months of SNAP benefits without being in compliance with or exempt from work requirements. Once their 3 months are used, the ABAWD is not eligible for SNAP benefits (including Expedited SNAP) until they either are in compliance with work requirements (detailed below in section 106.6) or meet an ABAWD exception. See section 106.10 for more information about regaining SNAP eligibility. A. Countable months are months where an individual receives SNAP benefits for the full month while not: a. Exempt from work activity due to one (1) of the exemptions/exceptions listed in section 106.4, b. Covered by a waiver awarded by FNS, c. Fulfilling the work requirements detailed in section 106.6, d. Receiving prorated benefits for a part of a month, or e. In the month of notification from a SNAP Employment and Training (SNAP E&T) provider determining non-compliance or unsuitability of the individual. B. Countable months do not have to be consecutive. 106.3 Screening Screening is critical to the successful implementation of ABAWD policy and is required at each SNAP application and redetermination or when adding an individual to an active SNAP case. Identifying customers who are not subject to ABAWD requirements can help local departments reduce the number of customers who must be tracked and monitored for compliance with work REVISED SEPTEMBER 2025
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL ABAWDS Section 106 Page 2
106.3 Screening (continued) requirements. Failure to screen individuals may result in households being under or overpaid SNAP benefits. Payment errors will count toward our Quality Control (QC) payment error rate. The Eligibility and Enrollment (E&E) system is automated to complete ABAWD screening for each individual based on the case information entered. A Local Department of Social Services (LDSS) may elect to use an ABAWD screening tool separate from E&E. A printable copy of a screening tool is available for the LDSS office, SNAP outreach partners, and other community partners who assist us with screening when they complete an application for a customer requesting SNAP benefits. Whenever a screening tool is used, it must be scanned or uploaded to Case Documents. NOTE: Remember that if the information in E&E is not correct and/or verification is not scanned and uploaded into Case Documents, it is the same as if it doesn’t exist. 106.4 ABAWD Exceptions The 3 month ABAWD time limit does not apply to an individual if they are: A. Under age 18, B. Age 65 or older, C. Determined by the state agency to be medically certified as physically or mentally unfit for employment. An individual is medically certified as physically or mentally unfit for employment if they: a. Are receiving temporary or permanent disability benefits issued by governmental or private sources, b. Is obviously mentally or physically unfit for employment as determined by the state agency or eligibility worker, c. If the unfitness is not obvious, they provide a statement from a (licensed) physician, physician’s assistant, nurse, nurse practitioner, designated representative of the physician’s office, psychologist, social worker, or any other medical
REVISED SEPTEMBER 2025
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL ABAWDS Section 106 Page 3
106.4 ABAWD Exceptions (continued) personnel the state agency determines appropriate, that they are physically or mentally unfit for employment. D. Residing in the household of a member under age 14, even if the household member who is under 14 is not eligible for SNAP themselves, a. This exception expires the month after the youngest child in the SNAP household turns 14. E. Pregnant, F. Exempt from Work Registration for one of the following reasons: a. Experiencing physical or mental barriers to work, b. Responsible for the care of a child under age 6 or a person who needs help caring for themselves, c. Going to school, college, or a training program at least half-time (student policy prevails), d. Receiving or have applied for unemployment benefits, e. Meeting the work requirements for Temporary Cash Assistance (TCA), f. Working 30 hours or more per week or earning at least $217.50 per week (federal minimum wage times 30 hours), or g. Participating in a drug addiction or alcohol treatment and rehabilitation program. G. Indian: Any individual who is: a. A member (or whose parents or grandparents were) of an Indian tribe, even if they are not currently recognized by the federal government right now or if they were terminated, b. An Alaska Native (including Eskimos, Aleuts, or other Alaska Natives), c. Considered an Indian by the Secretary of the Interior, or REVISED SEPTEMBER 2025
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL ABAWDS Section 106 Page 4
106.4 ABAWD Exceptions (continued) d. Determined to be an Indian under regulations by the Secretary of the Interior. H. California Indian: Any individual who is: a. A member of a federally recognized California Indian tribe, b. A descendant of an Indian who was residing in California on June 1, 1852, if the descendant is either part of a local Indian community program or is considered an Indian by their community, c. An Indian who holds trust interests in public land, national forest land, or reservation allotments in California, or d. Listed for asset distribution from California reservations under the Act of August 18, 1958, or if they are a descendant of someone on that list. I. Urban Indian: Any individual who is an Indian (as defined above) AND is living in any community that the Secretary of the Interior determines has enough of an urban Indian population with unmet health needs to warrant assistance. J. Each year, the Food and Nutrition Service (FNS) awards every state an allotment of Discretionary Exemptions with the goal to prevent SNAP recipients from losing benefits due to their inability to find appropriate work activities. A Discretionary Exemption is counted for each month used by each ABAWD individual. Discretionary Exemptions are exclusively applicable to ABAWDs who do not qualify for any other exemption or exception as outlined in the ABAWD policy. Reminder: Verification is only required in instances where information is questionable. See SNAP Manual Section 408 Verification for additional information. 106.5 Notices Once an ABAWD is identified, the agency is required to inform them of the ABAWD work requirement and the three month ABAWD time limit both in writing and orally. An eligibility worker must provide a verbal explanation of the work requirements and rule out available exceptions. To satisfy the REVISED SEPTEMBER 2025
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL ABAWDS Section 106 Page 5
106.5 Notices (continued) written component, E&E will automatically generate a Consolidated Work Notice as part of the SNAP approval letter once the case is finalized. Warning notices are automatically generated when an ABAWD uses a countable month. The notice explains the work requirements and informs the customer of the number of months remaining out of the 3 month ABAWD time limit. 106.6 Meeting Work Requirements An ABAWD is compliant with work requirements when they have documented that they participate in any combination of the following work activities for a total of 20 hours per week or an average of 80 hours per month. A. Working (at a job or self-employed), NOTE: Self-employed ABAWDs who are working only 20 hours a week must register for work. Working 20 hours per week meets the ABAWD requirement, but not the Work Registration requirements. Self-employed ABAWDs are not exempt from Work Registration unless they are working at least 30 hours per week. B. Participating in and complying with a Workforce Innovation and Opportunity Act (WIOA) program, Trade Adjustment Assistance Act program, or SNAP Employment and Training program (other than job search or job search training program), C. Participating in a work experience program governed by the Fair Labor Standards Act (FLSA) requirements, or D. Volunteering at a non-profit organization.
NOTE: ABAWD customers follow simplified reporting requirements and must report if their work activity hours drop below 20 hours per week or 80 hours per month. ABAWD customers must also verify weekly participation in a work activity if the activities are outside of a SNAP E&T training program (local in-house programs and third-party partners). REVISED SEPTEMBER 2025
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL ABAWDS Section 106 Page 6
106.7 Work Activity Tracking When the SNAP case is finalized, E&E will automatically transmit case information to WORKS, the system that Maryland uses to track work activity and compliance. For ABAWDs that are not meeting the work requirement through employment and are not exempt, work activity is managed in WORKS by the LDSS or a SNAP Employment and Training (SNAP E&T) vendor contracted by the state.
106.8 Good Cause If an ABAWD would have fulfilled the ABAWD work requirement but missed some hours for good cause, the agency may consider the ABAWD to have fulfilled the requirement as long as the absence is temporary and they expect to return to the activity. A. If the ABAWD is granted good cause, the eligibility worker must narrate the reason thoroughly in E&E. B. Verification is only required if the situation is questionable. C. Good cause includes circumstances beyond the ABAWD's control such as, but not limited to: a. Illness, b. Illness of another household member requiring the presence of the member, c. A household emergency, or d. The unavailability of transportation. 106.9 Verifying Work Activities Once an employer or vendor verifies that the ABAWD is meeting the ABAWD work requirements, ongoing verification throughout the certification period is not required. ABAWDs follow simplified reporting requirements with the additional requirement to inform the agency if their participation hours drop below 20 hours per week or an average of 80 hours per month. DHS created two forms for the LDSS and/or vendor to use to verify ABAWD work activity information. Workers must assist the customer in completing their portion of the form, if necessary. Completed forms must be returned to REVISED SEPTEMBER 2025
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL ABAWDS Section 106 Page 7
106.9 Verifying Work Activities (continued) the LDSS and are accepted by mail, fax, in-person, or by uploading them directly into the Maryland Benefits Consumer Portal. A. The Verification of Participation in an Activity form (FIA 500-B) contains two sections that require both the customer and the customer’s supervisor to complete. The supervisor’s signature is also required in each section. B. The Verification of Disability form (FIA 500-A) contains one section that the customer completes, and a second section that must be completed and signed by a certified, licensed health professional. A physician does not have to sign the form. Examples of acceptable non-physician health care providers include, but are not limited to: Licensed Clinical Social Workers (LCSW), midwives, Registered Nurse Practitioners (RNP), therapists, and acupuncturists. Reminder: An obvious or an otherwise known disability does not require verification. Eligibility workers have discretion when applying an ABAWD exemption due to a disability. Eligibility workers are required to narrate all actions and include the type of disability exemption in E&E. 106.10 Regaining Eligibility A. When an ABAWD uses the third countable month of the 3 month time limit because they are not exempt from work requirements and are not meeting the work requirements, E&E will automatically close the SNAP case. The ABAWD customer will regain eligibility for SNAP benefits after the date the case closes by re-applying for SNAP and: a. Verifying that they worked or participated in a work activity for 20 hours per week or an average of 80 hours per month in the last 30 days or b. Meeting the criteria for an exemption. B. ABAWD Notices, mailed to the customer each month during their 3 month ABAWD time limit, explain how the customer can re-apply to regain eligibility. REVISED SEPTEMBER 2025
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL ABAWDS Section 106 Page 8
106.10 Regaining Eligibility (continued) C. Once eligibility is regained, the ABAWD is eligible for continued SNAP benefits as long as they continue to meet the ABAWD requirements. D. If eligibility was regained through employment and the ABAWD subsequently stops meeting the work requirements again, they are eligible for one set of 3 additional months of consecutive SNAP benefits beginning the next month. Example: Ms. Forrester used all three months in her three month ABAWD time limit in July 2023, and then in April 2024, and May 2024. Her SNAP case closed on May 31st because she was not meeting SNAP work requirements. In July 2024, Ms. Forrester reapplied for SNAP benefits. She verified that she was working 40 hours per week beginning June 2024 and was laid off of work and is not eligible for Unemployment Insurance. She is eligible for her second 3 ABAWD months of benefits in September 2024, October 2024 and November 2024. She must meet ABAWD work requirements to continue to receive benefits after that time.
Reminder: ABAWDs must comply with or be exempt from work requirements before receiving any additional SNAP benefits (including Expedited SNAP) after using their 3 ABAWD months (and 3 additional months, if applicable).
106.11 Reporting Changes ABAWDs are subject to simplified reporting with the exception of reporting when their work hours drop below 20 hours per week or an average of 80 hours per month. ABAWDs must also verify their weekly activity hours completed outside of a SNAP E&T Program. 106.12 Benefits Received in Error If a customer who is subject to the ABAWD work requirement receives SNAP benefits when they are not eligible, then the benefits are overpaid. The customer must repay the SNAP benefits received in error whether the agency or the customer made the mistake. The eligibility worker must process the benefit error in E&E. For detailed procedures on overpayments, please see Section 490 of this manual on Claims.
REVISED SEPTEMBER 2025
107.1 Purpose
This section describes the Elderly Simplified Application Project (ESAP) and the Maryland Senior Nutrition Assistance Program (MSNAP).
107.2 General Information
Maryland has approved waivers to operate two projects for the elderly (defined as age 60 and over):
MSNAP, a Combined Application Project in effect since July 1, 2010, simplifies the application process for elderly and disabled people approved for Supplemental Security Income (SSI) benefits; and,
ESAP, in effect since November 1, 2016, simplifies the application and verification processes for elderly applicants who have no earned income.
Both MSNAP and ESAP have 36 month certification periods.
MSNAP requires no interview and verification is accomplished through computer matches. ESAP requires an interview at application for applicants who are not already receiving SNAP, but no interview at redetermination.
107.3 MSNAP Policy and Procedures
MSNAP is a demonstration project approved by the Food and Nutrition Service (FNS). See SNAP Manual Section 107 for a complete description of MSNAP.
MSNAP improves the way food assistance is delivered to elderly individuals, age 60 or older, who receive Supplemental Security Income (SSI).
MSNAP simplifies the application process for both participants and local department staff.
107.31 MSNAP Household Composition
An MSNAP household is an individual who the Social Security Administration has determined is eligible for SSI, and:
Is not currently receiving Supplemental Nutrition Assistance Program (SNAP)benefits
107.31 MSNAP Household Composition (continued)
Is living alone or if living with others is purchasing and preparing meals separately
Has no earned income
Is a Maryland resident
107.32 Operating Procedures
The Family Investment Administration (FIA) identifies these individuals through a match with (SSA’s) SDX files from the SDX/SVES system.
This match identifies eligible individuals by matching specific:
Living arrangement codes, and
Determines that the applicant is not a Supplemental Nutrition Assistance Program recipient.
The FIA central office sends the identified individuals an application.
107.33 Application Procedures
The database records the dates of application mailings. If the customer does not return the application, a second application is sent.
If there is no response to the second application, no further applications are sent.
Current SNAP recipients are not converted to MSNAP. Only customers identified in the match can apply for the program.
Applicants who wish to enroll in MSNAP complete and sign the simplified application and return it to the designated office.
Applicants are alerted to the fact that they may be eligible for a higher benefit under the regular SNAP program.
Benefits begin the first day of the month the application is received from the applicant. If there is an agency delay in completing the application, the local department must issue restored benefits.
The certification period for these households is for 36 months. The E&E System generates notices to inform applicants of their eligibility.
107.33 Application Procedures (continued)
The applicant receives an EBT card in the mail.
There is no expedited SNAP processing for this project.
The case manager processes all applications without an interview unless information is unclear, in which case a telephone interview is completed.
MSNAP applicants can apply for the regular Supplemental Nutrition Assistance Program if they believe they will receive a greater benefit. Please be sure to inform applicants who have high medical expenses or shelter costs that they may receive greater benefits under the regular SNAP.
107.34 Allotment
Households with shelter costs at or above $506 receive the higher amount of $217. Households with shelter costs below this amount receive the lower benefit amount of 132.
Shelter costs include all ongoing shelter expenses, including the appropriate utility allowances.
Examples:
#1 Mr. A receives SSI and lives by himself in public housing. His rent is $50 and he is responsible for his heating bill. His shelter cost a total of $464 ($50 + $414). He would receive a $132 allotment.
#2 Mrs. B receives SSI and although her daughter lives in the home, she purchases and prepares her food separately. The rent for the house is $800, which they split and they share utilities. Mrs. C’s shelter cost of $814 ($400 + $414), she will receive a $217 allotment.
NOTE: Mrs. B also has a large out of pocket medical expense for an item not covered under Medicaid. Although this expense will not change the MSNAP benefit, her case manager helped her determine that she would still receive more under MSNAP than under the regular SNAP.
107.35 Verification Process
MSNAP verification is fulfilled by using SDX data verified under SSI regulations. Any household that meets the verification criteria for SSI and additional State criteria meets the verification requirements for MSNAP.
Verification of shelter is done only in questionable situations.
107.36 Recertification and Change Reporting
Recertification:
The certification period for MSNAP participants is 36 months.
During the 34th month, a mail-in recertification form is mailed to each household.
The household must complete and return the form by the end of the 36th month or benefits will stop.
If the household returns the form in the 37th month, the case is reopened with no proration of benefits.
Change Reporting:
MSNAP recipients are not required to report changes during the certification period. The SDX update process satisfies the reporting requirements for this project. If the recipient does report a change, the case manager must take action on it.
MSNAP recipients are not required to report changes in their shelter costs to the local department. If a shelter change is reported and the change would move the household from one allotment to the other, the case manager is required to act on the reported change in shelter.
107.37 Administrative Hearings
Administrative Hearing requests for MSNAP are treated the same as any other request.
107.38 Quality Control
MSNAP cases are included in the Quality Control (QC) sample and reviewed under the rules of the demonstration project. QC reviews the following areas:
Active error rate
Completion rate
Payment error rate
Negative error rate
The amount of any over or under issuance
Any variance exclusions that apply to the SNAP apply to this project. Variances arising from incorrect information provided by SSA that the State used to determine household MSNAP eligibility or benefit level are excluded as long as the State processed the information correctly. This exclusion applies even if the household reported incorrect information to SSA.
107.4 ESAP Policy and Procedures
The Elderly Simplified Application Project is a five-year demonstration project operated under a waiver from the USDA Food and Nutrition Service (FNS). It applies to people sixty years old or older who have no earned income.
ESAP applications can be filed through myMDTHINK or a paper application. When a customer or a customer’s authorized representative comes to a local department to file an application, encourage them to use myMDTHINK to apply for SNAP. The logic within myMDTHINK will automatically screen the customer for ESAP (at least 60 years old with no earned income).
If the customer opts to fill out a paper application, use the ESAP application, which can be found on Knowledge Base (KB). Customers may also fill out the 9701 application. If a customer applies for SNAP and another FIA benefit program through myMDTHINK.
NOTE: The ESAP application signature page is located at the end of the Rights and Responsibilities. Customers must sign the application.
The E&E System will automatically convert existing SNAP cases to an ESAP case for individuals who are 60 or older and have no earned income.
Interviews at initial certification are required. Interviews at recertification are not required unless the case is denied. No case may be denied without an attempt to schedule an interview. In all cases, telephone interviews are preferred. Simplifying the application process includes NOT requiring the customer to come into the office.
107.4 ESAP Policy and Procedures (continued)
ESAP has reduced verification requirements for customers. Case managers in the central unit and local departments are responsible for obtaining verifications through computer matches and system clearances. The customer may verify required information that is questionable.
ESAP-eligible customers are not required to verify unearned income, household size, residency, identity, and shelter expenses, unless questionable.
Use computer matches to verify the information. Systems such as SOLQ, SDX, MABS, and the WORK Number verify income, identity, and social security numbers.
Verify medical expenses to allow the customer the medical expense deduction. When medical expenses are not verified, request verification from the customer.
ESAP customers have an extended certification period of 36 months.
An annual contact with ESAP households is required.
The E&E System sends out an MBR for at the 12 and 24-month to contact the customers. The contact form must be returned to the LDSS or the case will be closed. No interview is required.
If the local department must send the contact form, it can be found on Knowledge Base.
If an ESAP customer requests a fair hearing, the hearing can be completed by telephone. The customer does not have to appear in person for a hearing. Just like in-person hearings, all required representatives must attend telephonic hearings.
ESAP cases will be included in the Quality Control (QC) sample and reviewed under regular QC rules, as the demonstration project does not significantly modify the rules for determining households’ eligibility or allotment level.
108.1 Purpose
This section describes the procedures for handling cases with nonmembers in the household.
108.2 General Information
In certain cases, not every person in a household is eligible to participate in the Supplemental Nutrition Assistance Program (SNAP).
One or more people living in the household may be nonmembers, ineligible, or disqualified from the SNAP because of a non-financial eligibility factor.
Income and resources of a nonmember are treated differently depending on the reason for the ineligibility.
108.3 Nonmembers of a Household
Do not include the following individuals in a SNAP household except as required in Section 100.3 of this manual.
Roomer. An individual to whom a household furnishes lodging, but not meals, for compensation (See Section 100.8).
Live-in attendant. An individual who resides with a household to provide medical, housekeeping, childcare, or similar services (See section 100.8).
Boarder. An individual who pays a reasonable amount for meals and lodging (See Section 105).
Other. Other individuals who share living quarters with the household but who do not customarily purchase and prepare meals with the household.
These individuals (if otherwise eligible) may participate as separate households. Boarders may not participate independently of the household providing the boarding service.
Do not include these individuals in determining household size, eligibility, or SNAP benefit level.
Do not consider the income and resources of these individuals available to the household with whom they live.
108.3 Nonmembers of a Household (continued)
Include as self-employment income to the household any payments from the nonmember.
If the household shares deductible expenses with a nonmember, deduct only the amount actually paid or contributed by the household as a household expense. If the payments cannot be differentiated, prorate the expenses evenly among persons actually paying or contributing to the expense and deduct only the household’s pro-rata share.
When the earned income of one or more household members and the earned income of a nonmember are combined into one wage, determine the income as follows:
If the household’s share can be identified, count the portion due to the household as income.
If the household’s share cannot be identified, prorate the earned income among all those for whom it was intended to cover, and count the prorated portion to the household.
108.4 Ineligible Members
Some household members are ineligible to receive SNAP benefits because of SNAP rules. Others are ineligible for such reasons as being disqualified for committing an intentional program violation (IPV) or for refusing to comply with a requirement. Ineligible individuals include the following:
Individuals who do not meet the eligible student requirements in section 102.
Individuals who do not meet the citizenship or eligible immigrant status of section 120.
Individuals disqualified for an intentional program violation as described in section 480.
Individuals disqualified for failure to provide a social security number as described in section 405.
Individuals disqualified for noncompliance with work requirements as described in section 130.
Able-bodied adults without dependent children who fail to comply with the work requirement as described in section 130.
108.4 Ineligible Members (continued)
During any period the individual is fleeing to avoid prosecution, or custody or confinement after conviction for a felony, or violating a condition of probation or parole.
Individuals, if convicted for an offense that occurred after August 22, 1996, that is classified as a drug kingpin or volume dealer drug felony committed after October 1, 2017, as described in Section 100.7.I.
Individuals convicted in a court or by an administrative disqualification hearing to have made a fraudulent statement with respect to residence or identity of the individual in order to receive multiple benefits simultaneously.
Individuals convicted by a court of trafficking SNAP benefits of $500 or more.
108.5 Treatment of Income, Deductions, and Resources of:
Individuals who do not Meet the Citizenship or Eligible Immigrant Status,
Able-Bodied Adults Without Dependents who are not Meeting the Work Requirements, and
Individuals Disqualified for Failure to Provide a Social Security Number.
During the period of time the member is ineligible, treat the income and resources of ineligible immigrants, able-bodied adults without dependents who are not meeting the work requirement and individuals not included in the household for failure to provide or apply for a social security number as follows:
Resources – Consider the total value of resources of the excluded member as available to the household.
Income – Count a pro-rata share of the ineligible member’s income to the remaining household members. Determine the pro-rata share as follows:
Subtract the allowable excluded income (see section 211) from the ineligible member’s total income.
Divide the income evenly among the household members, including the ineligible members.
Count as income for the remaining members all but the ineligible member’s share.
108.5 Treatment of Income, Deductions, and Resources of:
Individuals who do not Meet the Citizenship or Eligible Immigrant Status,
Able-Bodied Adults Without Dependents who are not Meeting the Work Requirements, and
Individuals Disqualified for Failure to Provide a Social Security Number (continued)
EXAMPLE: A disqualified member’s monthly income is $200 after subtracting excluded income. Three persons are in the SNAP household, not including the ineligible member. When divided by 4, the pro-rata share for each member is $50. Do not count the ineligible member’s share. Include $150 as available income to the household.
Deductible Expenses
Apply the 20 percent earned income deduction to the attributed portion of the ineligible member’s earned income.
Allow a pro-rata portion of any allowable child support, shelter and dependent care that are either paid by or billed to the ineligible member. Divide the deductible expense evenly among the household members including the ineligible member.
Count all but the disqualified member’s portion as a deduction for the remaining members.
EXAMPLE: A disqualified member has gross earned income of $200 monthly and pays $60 toward the rent and $20 towards utilities. The household contains three persons plus the disqualified member. The household’s pro-rata share of the income is $150. The pro-rata shares of rent and utilities are $45 and $15, respectively. The $150 is included in the household’s gross monthly income. Because it is earned income, the household is entitled to the 20% earned income deduction. The household’s pro-rata share of the ineligible member’s shelter expenses, or $60, is counted as a deductible shelter expense in the SNAP computation.
NOTE: If the person disqualified was entitled to a medical expense deduction, the household is not entitled to any portion of this person’s deduction during the disqualification period. Also, if the disqualified person is the only elderly/disabled member of the household, the household is not entitled to the special shelter deduction.
108.5 Treatment of Income, Deductions, and Resources of:
Individuals who do not Meet the Citizenship or Eligible Immigrant Status,
Able-Bodied Adults Without Dependents who are not Meeting the Work Requirements, and
Individuals Disqualified for Failure to Provide a Social Security Number (continued)
EXAMPLE: The disqualified elderly/disabled member has gross unearned income of $210 monthly and pays $60 toward rent and $50 toward utilities. The disqualified individual has $60 per month medical expenses. The household normally contains two persons plus the ineligible person. Neither of the other persons is elderly/disabled. Total rent for the three persons is $200 and utilities are $80. During the period of ineligibility:
$140 is attributed to the household as income. ($210÷3=$70x2=$140)
No medical expenses are allowed.
The household is allowed $180 for rent – the eligible member’s share ($200-$60=$140) plus the prorated share from the ineligible member ($60÷3=$20x2=40)
The household is allowed $63 for utilities – The eligible member’s share ($80-$50=$30) plus the prorated share from the ineligible member ($50÷3=$16.66x2=33)
The household is also subject to the cap on the shelter deduction.
108.6 Treatment of Income and Resources of a Member who is Ineligible Because of a Disqualification
Disqualified individuals include:
An individual disqualified for an intentional program violation as described in section 480.
An individual disqualified for noncompliance with work requirements as described in section 130.
An individual during any period the individual is fleeing to avoid prosecution, or custody or confinement after conviction for a felony, or violating a condition of probation or parole as described in section 480.
An individual if convicted of an offense occurring after August 22, 1996, that is classified as a felony, and which has an element of possession, use, or distribution of a controlled substance except as described in section 100.7.I.
108.6 Treatment of Income and Resources of a Member who is Ineligible Because of a Disqualification (continued)
An individual convicted in a court or by an administrative disqualification hearing to have made a fraudulent statement with respect to residence or identity of the individual in order to receive multiple benefits simultaneously as described in section 480.
An individual convicted by a court of trafficking SNAP benefits of $500 or more as described in section 480.
Once a disqualification penalty is imposed or a person becomes ineligible for a reason listed in 108.6A, the household cannot say the individual is a separate SNAP household. Continue to count the disqualified member’s income and resources until the disqualification period or period of ineligibility ends. However, if the disqualified member physically moves out of the home, the household must report this change. At that point, the member’s income and resources are not counted.
During the period the member is ineligible, determine the eligibility and SNAP benefit level for any remaining household members as follows:
Resources – Consider as available to the household the total value of the resources of the ineligible member.
Income – Count the income of the ineligible member in its entirety.
Deductions – The entire household’s allowable earned income deduction, standard deduction, medical deduction, dependent care deduction, child support deduction, and excess shelter deduction continue to apply to the remaining household members.
Do not include the ineligible member when determining the household’s size for the purposes of:
Assigning a benefit level to the household,
Comparing the household’s monthly income with the income eligibility standards, or
Comparing the household’s resources with the resource eligibility limits.
A household’s SNAP allotment cannot increase as a result of the exclusion of one or more household members ineligible for a reason listed in 108.6A.
108.7 Other Ineligible Household Nonmembers
For all other nonmembers of the household, who are not specifically mentioned in 108.5 and 108.6:
Do not consider the income and resources of these individuals as available to the household with whom the individual lives.
Consider cash payments from the nonmembers of the household as income.
The household cannot deduct any portion of household expenses that are paid by the nonmember.
If the household shares deductible expenses with the nonmember, deduct only the amount actually paid or contributed by the household as another household expense. If the payments cannot be differentiated, prorate the expenses evenly among persons actually paying or contributing to the expense and deduct only the household’s pro-rata share.
When the earned income of one or more household members and the earned income of a nonmember are combined into one wage, determine the income as follows:
If the household’s share can be identified, count the portion due to the household as income.
If the household’s share cannot be identified, prorate the earned income among all those whom it was intended to cover and count the prorated portion to the household.
Reminder: Individuals who do not meet the eligible student requirements in Section 102 are nonmembers of the household.
Do not include the nonmember of the household when determining the size of the household for the purposes of:
Assigning a benefit level,
Comparing the household’s monthly income with the income eligibility standards, or
Comparing the household’s resources with the resource eligibility limits.
COUNTING INCOME, RESOURCES AND DEDUCTIONS OF INELIGIBLE HOUSEHOLD MEMBERS
Household member ineligible because the individual: | Resources Manual Section 200 | Income Manual Section 210 | Shelter costs other than utilities Manual Section 212 | Utility allowances Manual Section 214 | Other Deductions Manual Section 213 Does not meet citizenship or eligible immigrant status | Consider the total value of resources of the excluded member as available to the household. | Count a prorated share of the ineligible member’s income to the eligible household members. | Allow as a deduction a prorated share of rent, mortgage, etc., that is paid by or billed to the nonmember. | If the household shares the utilities with the nonmember, do not prorate the SUA or LUA. If there is no sharing, allow as a deduction a prorated share of the amount paid by or billed to the nonmember. | Allow as a deduction a prorated share of any child support or dependent care that is paid by or billed to the nonmember. Is an able-bodied adult without dependents and is not meeting the work requirement Failed to provide a social security number Is disqualified for an intentional program violation | Consider the total value of resources of the excluded member as available to the household. | Count the income of the ineligible member in its entirety. | Count the entire rent amount that is paid by or billed to the nonmember. | Count the entire SUA/LUA paid by or billed to the nonmember. | Count the entire allowable earned income, medical, dependent care, or child support deduction if paid by or billed to the nonmember. Is not complying with work requirements | Consider the total value of resources of the excluded member as available to the household. | Count the income of the ineligible member in its entirety. | Count the entire rent amount that is paid by or billed to the nonmember. | Count the entire SUA/LUA paid by or billed to the nonmember. | Count the entire allowable earned income, medical, dependent care, or child support deduction if paid by or billed to the nonmember.
COUNTING INCOME, RESOURCES AND DEDUCTIONS OF INELIGIBLE HOUSEHOLD MEMBERS
Household member ineligible because the individual: | Resources Manual Section 200 | Income Manual Section 210 | Shelter costs other than utilities Manual Section 212 | Utility allowances Manual Section 214 | Other Deductions Manual Section 213 Is fleeing to avoid felony prosecution, custody or confinement, or violating a condition of probation or parole | Consider the total value of resources of the excluded member as available to the household. | Count the income of the ineligible member in its entirety. | Count the entire rent amount that is paid by or billed to the nonmember. | Count the entire SUA/LUA paid by or billed to the nonmember. | Count the entire allowable earned income, medical, dependent care, or child support deduction, if paid by or billed to the nonmember. Was convicted of a drug-related felony offense occurring after 8/22/96 and does not meet the requirements in section 100.7I | Consider the total value of resources of the excluded member as available to the household. | Count the income of the ineligible member in its entirety. | Count the entire rent amount that is paid by or billed to the nonmember. | Count the entire SUA/LUA paid by or billed to the nonmember. | Count the entire allowable earned income, medical, dependent care, or child support deduction, if paid by or billed to the nonmember. Is an ineligible student | Do not consider resources of these individuals as available to the household. | Do not consider the income of the ineligible individual as available to the household. Include any payments from the nonmember to the eligible household. | Do not deduct any portion of an expense that is paid by the nonmember. If the household shares expenses with the nonmember, deduct only the amount actually paid or contributed by the eligible household members as an expense. Is an individual who is not a member of the SNAP household and is not required to be in the household, other than listed above (roomer, boarder, individuals who share living quarters, but who do not purchase and prepare food together) | If the household shares expenses with the nonmember, deduct only the amount actually paid or contributed by the eligible household members as an expense.
COUNTING INCOME, RESOURCES AND DEDUCTIONS OF INELIGIBLE HOUSEHOLD MEMBERS
Household member ineligible because the individual: | Resources Manual Section 200 | Income Manual Section 210 | Shelter costs other than utilities Manual Section 212 | Utility allowances Manual Section 214 | Other Deductions Manual Section 213 Was convicted in court or by an administrative disqualification hearing of making a fraudulent statement about residence or identity in order to receive multiple SNAP benefits | Consider the total value of resources of the excluded member as available to the household. | Count the income of the ineligible member in its entirety. | Count the entire rent amount that is paid by or billed to the nonmember. | Count the entire SUA/LUA paid by or billed to the nonmember. | Count the entire allowable earned income, medical, dependent care, or child support deduction, if paid by or billed to the nonmember. Was convicted by a court of trafficking SNAP benefits of $500 or more. | Consider the total value of resources of the excluded member as available to the household. | Count the income of the ineligible member in its entirety. | Count the entire rent amount that is paid by or billed to the nonmember. | Count the entire SUA/LUA paid by or billed to the nonmember. | Count the entire allowable earned income, medical, dependent care, or child support deduction, if paid by or billed to the nonmember.
109.1 Purpose
This section identifies special policy provisions that apply to the following households:
109.2 Group Living Arrangements (GLA)
Verify that the center is a non-profit (tax-exempt) facility. The Internal Revenue Service provides written verification of tax status to each approved GLA facility.
If a facility cannot provide written verification of the above, the residents of the facility are not eligible.
Each local office should maintain for worker reference a list of GLA facilities that meet the above criteria.
109.23 Customer Eligibility Requirements
To be eligible for SNAP benefits, a resident of a group living arrangement must be blind or disabled and one of the following:
Receiving benefits under title XVI (SSI) of the Social Security Act or disability or blindness payments under titles I, II, X, XIV, or XVI of the Social Security Act.
109.23 Customer Eligibility Requirements (continued)
Receiving federally or state-administered supplemental benefits under the Social Security Act provided that eligibility is based on disability or blindness criteria under title XVI of the Social Security Act.
Receiving disability retirement benefits from a governmental agency because of a disability considered permanent under the Social Security Act.
A veteran with a service-connected (or non-service-connected) disability rated as total by the Veterans Administration (VA) or paid as total by the VA.
A veteran or a surviving spouse of a veteran considered by the VA to be in need of regular aid and attendance or permanently housebound under Title 38 of the United States Code.
A surviving child of a veteran and considered by the VA to be permanently incapable of self-support under title 38 of the United States Code.
A surviving spouse or child of a veteran and entitled to compensation for service connected death or pension benefits for a non-service connected death and has a disability considered permanent under the Social Security Act.
Receiving an annuity payment under the Railroad Retirement Act of 1974 and determined to be eligible to receive Medicare by the Railroad Retirement Board.
Receiving an annuity payment under the Railroad Retirement Act of 1974 and determined to be disabled under title XVI of the Social Security Act.
Receiving interim assistance benefits pending the receipt of SSI (long term TDAP), disability-related medical assistance under title XIX of the Social Security Act, or disability-based State general assistance benefits under disability or blindness criteria (short term TDAP).
109.24 Authorized Representative
EXAMPLE: In a GLA facility of 16 there are 8 persons certified using the GLA facility as representatives, 4 using guardians as representatives, and 4 applying on their own behalf as a group. This results in the following household composition:
12 one-person households - 8 using a GLA facility representative plus
4 using guardians as representatives
1 – four-person household
109.25 Determining Eligibility and Benefits
Income
Include any income paid or owed to the household. Income includes, but is not limited to, SSI, Veteran’s benefits, Social Security, Public Assistance to Adults (PAA), Temporary Disability Assistance Program (TDAP), and earnings.
Vendor payments made by the Maryland Department of Health (MDH) or DHS directly to a provider for a service is not countable if the money is not owed to the household. In some living situations, such as Rehabilitative Residence Programs, grants are made to a provider agency for a package of services to cover the care of the residents of the program. The money is not owed to the client and is not counted as income. It is also not used as a deduction.
Examples:
#1 Ms. Johns is in a GLA. She receives a $579 SSI benefit and a PAA grant of $300. The facility also receives a grant from MDH to help with costs of care. This money is not owed to Ms. Johns. Ms. Johns’ countable income is $879.
109.25 Determining Eligibility and SNAP Benefits (continued)
#2 Mr. Jones is in a CARE program facility. His income is $600 SSA disability and $451 PAA. His countable income is $1051.
#3 Ms. Smith is in an Association of Retarded Citizens (ARC) Group Home. She receives $545 SSA benefits as a disabled child. She works in a sheltered workshop earning an average of $5 weekly. Her countable income is $565.
#4 Mr. Jackson is in a Rehabilitative Residence, which meets the definition of a GLA. He receives an $82 personal needs allowance and $560 SSA. His countable income is $642.
Shelter Costs and Medical Expenses
The operator of the GLA is the resident’s landlord and provider of certain medical services.
Room and Medical costs that are separately identified are allowable shelter and medical expenses.
Example: Ms. Smith lives in a GLA. She receives SSI of $579 per month. She pays $450.00 per month to the GLA. The GLA states $250.00 of this money is the charge for shelter. The GLA verifies that the balance of $200.00 is the charge for medical services (attendant care, health aide, and medical transportation). Budgeting for this applicant is: $579 income, $165.00 ($200 - $35=$165. The E&E System will do this calculation) medical expense, and $250.00 shelter expense.
Normally the GLA will identify the charge for each of the separate costs. If the GLA combines the amount the resident pays for room and meals into one amount and the GLA cannot itemize the charges, use the amount that exceeds the SNAP maximum allotment as the allowable shelter cost.
109.25 Determining Eligibility and Benefits (continued)
If the GLA incorrectly includes PAA personal needs allowance as shelter cost on the rent form, you must subtract the $82 before entering the shelter costs on the system.
Example: The CARE Home facility that Mr. Jones lives in provided a rent verification form that listed his total income $879 ($579 SSI and $300 PAA grant) as the cost for shelter and meals. The case manager subtracts the maximum SNAP allotment of $149 and the $82 personal needs allowance to calculate the shelter cost and enters $648 on the Shelter Expense screen in E&E..
If the GLA does not separately identify the amounts paid for medical and shelter costs do not allow a deduction for the cost. In most instances, a provider will identify the costs separately, if applicable, as either shelter and/or medical. Use the provider’s verification of the breakdown of costs unless questionable.
The medical provider must verify medical expenses. The person, agency, or organization that provides a service is the correct source of verification of an expense.
The GLA is the correct source of verification of the costs of attendant care that the GLA provides. If an agency other than the GLA provides the attendant care the agency providing the service is the source of verification.
Some GLAs keep an accounting of medical expenses that it pays on behalf of the resident. The case manager can use this information to determine medical expenses, unless it is questionable. If the GLA does not keep an accounting of the medical bills the case manager must get verification directly from the provider. For example, the customer has to go to the doctor every month, the case manager must verify the charge for the doctor visits with a bill or statement from the doctor’s office.
109.26 Use of SNAP Allotment
When residents normally obtain their meals at a central location as part of the GLA services; or
109.26 Use of SNAP Allotment (continued)
If meals are prepared at a central location for delivery to the individual residents.
109.27 Responsibilities of GLA Facility
Notify the local office of the resident’s departure.
Give the former resident his or her Independence card.
Give the departing resident his or her full allotment if issued and if nothing has been spent on his or her behalf. This procedure is applicable at any time during the month.
If benefits have been issued and any portion spent on behalf of the individual, the amount the former resident receives is contingent upon the departure date.
If the individual leaves the GLA within 16 days of the receipt of the SNAP benefit, he/she is entitled to one-half of the monthly allotment.
If the individual leaves the GLA on or after 16 days following receipt of the SNAP benefit, he or she will receive nothing.
If the individual leaving the GLA has been certified with a group of residents as one household, allow a pro-rata share of one-half of the allotment when the individual leaves prior to the 16th day after receipt of the month’s SNAP.
109.27 Responsibilities of GLA Facility (continued)
The GLA, if possible, shall provide the household with a change report form to report the new address and other circumstances following departure from the facility. It should advise the household to return the form to the appropriate local department within 10 days.
109.28 GLA Center Responsibility and Liability
109.29 Misuse of SNAP Funds
109.3 Veterans and Surviving Spouses/Children
The special policies that apply to elderly and/or disabled household members (uncapped shelter, medical deduction, and potential separate household status) are extended to disabled veterans and their surviving spouses or children.
109.31 Eligible Persons
A veteran with a service-connected (or non-service-connected) disability rated as total by the Veterans Administration (VA) or paid as total by the VA.
A veteran or a surviving spouse of a veteran considered by the VA to be in need of regular aid and attendance or permanently housebound under Title 38 of the United States Code.
A surviving child of a veteran and considered by the VA to be permanently incapable of self-support under title 38 of the United States Code.
A surviving spouse or child of a veteran and entitled to compensation for service connected death or pension benefits for a non-service connected death and has a disability considered permanent under the Social Security Act.
109.32 Permanent Disabilities under the Social Security Act
Permanent loss of use of both hands, both feet, or one hand and one foot.
Amputation of a leg at the hip
Amputation of leg or foot because of diabetes mellitus or peripheral vascular diseases
Total deafness, not correctable by surgery or hearing aid
Statutory blindness, except if due to cataracts or detached retina
IQ 59 or less, established after attaining age 16
Spinal cord or nerve root lesions resulting in paraplegia or quadriplegia
109.32 Permanent Disabilities under the Social Security Act (continued)
Multiple sclerosis in which there is damage to the nervous system because of scattered areas of inflammation which recurs and has progressed to varied interference with the function of the nervous system, including severe muscle weakness, paralysis, and vision and speech defects.
Muscular dystrophy with irreversible wasting of the muscles with a significant effect on the ability to use the arms and/or legs.
Impaired renal function due to chronic renal disease (documented by persistent adverse objective findings) resulting in severely reduced kidney function which may require dialysis or kidney transplant.
Amputation of limb, current age 55 or older.
Verification
109.4 Elderly and Disabled Living with Others
109.41 Definition
Elderly individuals 60 years of age or older (and their spouses) who are unable to purchase and prepare their own meals because of a disability considered permanent under the Social Security Act, or some other permanent physical or mental non-disease-related disability, and who are living and eating with others, maybe considered an individual household.
109.42 Determining Individual Household Status
109.42 Determining Individual Household Status (continued)
Prorate any shared expenses between the households and allow the expense to whoever incurs it.
Example: Mr. Smith lives with his daughter and her two children. He is 65 years old and is unable to purchase and prepare his meals on his own because he is blind. The daughter’s monthly income is $2500. Since this is less than the amount in column C of the Standards of Income and Deductions Chart, Mr. Smith can be considered a separate household.
109.43 Determining Disability
109.5 Residents of Treatment Centers for Drug Addiction and Alcoholism
109.51 Verification of Facility Status
109.52 Eligible Persons
109.53 Authorized Representatives
109.54 Processing Provisions for Residents of Treatment Centers
Process changes in household circumstances and recertifications by using the same standards that apply to all other SNAP households.
Resident Rights
Budgeting
109.57 Responsibilities of Treatment Centers
A statement signed by a responsible center official attesting to the validity of the list.
A list will be submitted on a monthly or semimonthly basis as required by the local office.
109.57 Responsibilities of Treatment Centers (continued)
109.58 Treatment Center Responsibility and Liability
109.59 Misuse of SNAP Funds
109.6 Residents of Homeless Shelters
Persons in a homeless shelter are entitled to apply for and, if eligible, receive SNAP benefits.
The homeless shelter cannot require a homeless SNAP recipient to surrender any of their SNAP Independence Card benefits to the shelter even when the shelter provides the recipient’s meals.
The use of SNAP benefits to purchase prepared meals from public or private nonprofit homeless meal providers must be voluntary on the part of recipients.
The amount the homeless meal provider requests from SNAP recipients for meals cannot exceed the average cost of the food contained in a meal served to individuals.
The homeless meal provider must give SNAP recipients the same options in paying for meals as given to persons who do not receive SNAP benefits. For example, if others have the option of eating free or making monetary donations, the homeless meal provider must give recipients the option of eating free, donating money, or donating SNAP benefits.
Even if the shelter is authorized by USDA to receive SNAP benefits, turning over any or all of their SNAP benefits is voluntary on the part of the resident of the shelter.
Homeless meal providers cannot act as authorized representatives for homeless SNAP recipients.
110.1 Residency
A household must live in Maryland to file an application
The State requires households to live in the project area in which they make application for Supplemental Nutrition Assistance Program (SNAP) benefits with a few exceptions. These exceptions occur when a household has an open case in a program other than SNAP benefits in another jurisdiction.
An individual cannot participate as a member of more than one household or in more than one jurisdiction (certification office) in any month, except for residents of shelters for battered women and children. For more detailed information on residents of shelters for battered women and children, see Section 103 of this manual, Residents of Shelters.
110.2 Residency Requirements
When determining residency, the local department will:
Not interpret residency to mean domicile which is sometimes defined as a legal place of residence or principal home;
Not impose a durational residency requirement;
Not interpret residency to mean intent to permanently reside in the State or project area. However, do not consider persons in the project area solely for vacation purposes as residents.
Not require a fixed residence, e.g. migrant campsites satisfy the residency requirement for the period of time they are in the project area.
NOTE: If otherwise eligible, households that do not reside in a permanent dwelling or have a fixed mailing address must be certified.
110.3 Verification
The household may provide verification in the form of documentation such as a driver’s license, rent receipt, utility or other bill, voter registration card, or similar means.
This information may be further substantiated by cross-reference to an independent source such as a telephone or city directory, detailed area map, collateral contact, or, if necessary, a home visit.
111.1 Purpose
Maryland Human Services Article §5–501 requires that if a household includes an individual who is at least 60 years old and receives a federally funded Supplemental Nutrition Assistance Program benefit in an amount less than $50 per month, the State shall provide a supplement to increase the total benefit to $50 per month.
Example: A MSS eligible household whose federal SNAP allotment is $30 would receive $20 in MSS equaling a total of $50 per month.
111.2 Process
The supplemental benefit automatically posts to the customer’s Electronic Benefits Transfer (EBT) account. Customers do not need to complete a new or separate application to apply for the supplemental benefit.
At the end of each month, the E&E System automatically identifies households eligible for the Minimum State Supplement (MSS) and determines the total amount of State Supplement benefits each household is eligible to receive for the next calendar month.
On their SNAP benefit issuance day of each month, the eligible households receive their State Supplement benefits along with their regular SNAP benefit in their EBT account. It appears as a separate additional SNAP benefit on the same issuance date.
111.3 Special Circumstances for Case Processing
If a household has an outstanding overpayment claim in recoupment, E&E supplements the difference between the grant amount (what the household would be receiving if not for the claim recoupment) and $50, not the difference of the benefit amount (what the household is actually receiving with the amount of the claim recoupment taken into account) and $50.
Example: If a household has a grant amount of $23 but an outstanding overpayment claim in recoupment that is recouping $10, the household's current benefit amount (the amount they actually receive) is $13. $50 less the $23 grant amount equals a MSS benefit of $27. The household will receive $13 in federal SNAP, $10 of the federal SNAP will be collected for recoupment of the existing claim, and $27 MSS for a total of $50, though $40 is the amount that will be issued to the customer.
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION Supplemental Nutrition Assistance Program (SNAP) Manual CATEGORICAL ELIGIBILITY Section 115 Page 1
1.1 Definition Categorical eligibility means that a household is considered eligible for Supplemental Nutrition Assistance Program (SNAP) benefits based on its eligibility for a public assistance grant or service. Households in which all members receive or are authorized to receive Temporary Cash Assistance (TCA), a service or benefit funded by Temporary Assistance to Needy Families (TANF), Supplemental Security Income (SSI), Temporary Disability Assistance Program (TDAP), or Public Assistance to Adults (PAA) are categorically eligible. This includes a household with a mix of TCA, SSI, TDAP, or PAA members or a household authorized to receive a TANF-funded service. NOTE: Categorically eligible households are not subject to the gross and net income test and do not have to meet resource limits. This means we do not verify vehicle or bank account ownership for the SNAP. 1.2 Categorically Eligible Individuals and Households Categorically eligible individuals and households include the following: A. Individuals who receive TCA, SSI, TDAP, or PAA; B. Individuals who have been authorized but have not accessed TCA, SSI, TDAP, or PAA; C. Individuals authorized to receive TCA, SSI, TDAP, or PAA but who have not yet received the SNAP benefit; D. Household members receiving TCA, SSI, or PAA whose benefits are suspended or recouped; or E. TCA households that are not paid because the grant is less than $10. F. Broad-Based Categorical Eligibility a. To confer broad-based categorical eligibility to SNAP households, all households with income below 200 percent of the federal poverty guidelines are authorized to use a non-cash Temporary Assistance for Needy Families (TANF) funded program. b. TANF funds were used to print the brochure, Family Planning: A
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION Supplemental Nutrition Assistance Program (SNAP) Manual CATEGORICAL ELIGIBILITY Section 115 Page 2
Guide for You. This meets the criteria for broad-based categorical eligibility. With broad-based categorical eligibility, there is no requirement that there be minor children in the household. Give the customer the Family Planning brochure when the customer
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION Supplemental Nutrition Assistance Program (SNAP) Manual CATEGORICAL ELIGIBILITY Section 115 Page 3
1.2 Categorically Eligible Individuals and Households (continued) requests a copy. There is no requirement to give it to everyone. c. The following information is on the applications that are used for SNAP: i. Authorization to Receive Family Planning Information ii. If you want information, you can ask your case manager for a Family Planning Guide. You may also contact: 1. 410-396-9401 if you need help in finding a provider for birth control or arranging prenatal care, or 2. The Center for Maternal and Child Health at 1-800-456-8900 or www.dhmh.maryland.gov/mch.
d. 200% of 2025 Monthly Federal Poverty Guidelines
Household Size 200% Federal Poverty Level 1 $2,610 2 $3,526 3 $4,442 4 $5,360 5 $6,276 6 $7,192 7 $8,110 8 $9,026 Each Additional Household Member $918 1.3 Application Processing
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION Supplemental Nutrition Assistance Program (SNAP) Manual CATEGORICAL ELIGIBILITY Section 115 Page 4
A. Local departments must notify households applying for public assistance that:
1.3 Application Processing (continued) a. They have the right to apply for SNAP benefits at the same time. b. The time limits or other requirements that apply to the receipt of TCA do not apply to the receipt of SNAP benefits. c. Households that stop receiving TCA because they have reached the maximum time limit for receiving TCA, have begun working, or for any other reason may still be eligible for SNAP benefits. d. Receiving SNAP benefits has no bearing on any other program’s time limits. B. If the local department attempts to discourage a household from applying for TCA (and requests a WAG instead, for example), it shall make clear that the requirements of applying for TCA do not apply to SNAP benefits. C. In order to determine if a household is categorically eligible for SNAP benefits, the local department may postpone (within the 30- day processing standard) the SNAP eligibility determination if the household is not entitled to expedited service and appears to be categorically eligible. D. The local department must postpone denying a potentially categorically eligible household until the 30th day in case the household is determined eligible to receive TCA, SSI, TDAP, or PAA benefits. Once the public assistance application is approved, the household is considered categorically eligible, provided no exceptions listed in “E” below are applicable. E. A household is not categorically eligible and is subject to all SNAP eligibility and benefit provisions if: a. Any member is disqualified for an intentional program violation (IPV) in accordance with Section 480.4 (Intentional Program Violation Disqualification Determination) of this
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION Supplemental Nutrition Assistance Program (SNAP) Manual CATEGORICAL ELIGIBILITY Section 115 Page 5
manual; or b. The head of household is disqualified for failure to comply with the work requirements in accordance with Section 130.11 (Failure to Comply with Work Registration Requirements) of this manual. F. In addition to 115.3(E) listed above, a TDAP household is not categorically eligible and is subject to all SNAP eligibility and SNAP benefit provisions if:
1.3 Application Processing (continued) a. The household refuses to cooperate in providing the local department with the information necessary to make a SNAP eligibility determination; b. The household is disqualified under the striker provisions in accordance with Section 101 (Strikers) of this manual; or c. The individual has been disqualified for an IPV or for failure to apply for a Social Security number. G. If any of the following factors are questionable, verify that the household: a. Contains only members that are recipients of TCA, a WAG, SSI, TDAP, or PAA, or are a household authorized to receive a TANF-funded service or benefit as described in 115.2(F); b. Meets the household composition definition as described in Section 100 of this manual; c. Includes all persons who purchase and prepare their meals together, regardless of whether they are separate units for cash programs; and d. Includes no person who has been disqualified as described in paragraph 115.3(E) or (F). H. If required, verify SNAP eligibility factors, as described in Section 408.4 (Mandatory Verification at Application) of this manual, that are
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION Supplemental Nutrition Assistance Program (SNAP) Manual CATEGORICAL ELIGIBILITY Section 115 Page 6
not verified for the program conferring categorical eligibility. I. Do not include any person as a member of a categorically eligible SNAP household if that person is: a. An ineligible immigrant as defined in Section 120 (Immigrants) of this manual; b. Ineligible under the student provision as described in Section 102 (Students) of this manual; c. Institutionalized in a non-exempt facility as defined in Section 100.63 of this manual; d. Ineligible because of failure to comply with a work requirement in accordance with Section 130.12 of this manual; or
1.3 Application Processing (continued) e. Ineligible because of a drug-related felony offense. J. Eligibility factors that are accepted for SNAP eligibility without the verification required in Section 408.4 because of categorical eligibility is: a. Resources b. Gross and net income limits c. Sponsored immigrant information d. Residency e. Social security number information Reminders: 1. Do not verify the assets/resources of a categorically eligible household. 2. Do not deny or terminate a categorically eligible household when the household fails to verify resources. K. When a household files a joint public assistance/SNAP application and is denied SNAP benefits but is later determined eligible for TCA, TDAP,
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION Supplemental Nutrition Assistance Program (SNAP) Manual CATEGORICAL ELIGIBILITY Section 115 Page 7
or PAA, the case manager will issue SNAP benefits as described in section 115.3(L) of this manual. The case manager will also use any verification or information provided subsequent to the application.
The local department must be able to retrieve an original application when the application was initially denied but is subsequently authorized as a SNAP benefit or service conferring categorical eligibility. The case manager should annotate changes on the application and mail it to the household for a signature. NOTE: Do not re-interview the household. However, the local department may make mail or telephone contact with the household or its authorized representative to determine any changes in circumstances. L. The department will provide benefits from the date of the SNAP application to any household determined eligible for TCA, TDAP, or PAA that is categorically eligible within the 30-day processing standard. Prorate SNAP benefits in accordance with Section 412 (Prorating Initial
1.3 Application Processing (continued) Allotment) of this manual. A household that files a joint application that is found categorically eligible after being denied non-public assistance SNAP benefits will have its SNAP benefits for the initial month prorated from the date from which the public assistance benefits are payable, or the date of the original application, whichever is later. Assume that the household is categorically eligible at recertification in the absence of a timely public assistance recertification. M. The local department will re-evaluate the original application either at the household’s request or when the local department becomes aware of the household’s public assistance or SSI eligibility. N. One- and two-person households that are categorically eligible are entitled to at least a $24 per month allotment (plus the state
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION Supplemental Nutrition Assistance Program (SNAP) Manual CATEGORICAL ELIGIBILITY Section 115 Page 8
supplement for participants over 62), except in an initial month. E&E will deny a categorically eligible household with three or more members that are not eligible for SNAP benefits because of their income. O. The resources of any household member who receives or is authorized to receive TCA, SSI, TDAP, TANF-funded benefits or services, or PAA are excluded. Examples: 1. Ms. A applies for assistance for herself and her children, aged 10 and 12, because her earnings do not cover her bills. The local department enters the household’s $4,550 monthly income in E&E to determine SNAP eligibility. The household is not categorically eligible because the household’s income is greater than 200 percent of poverty for a household of three. E&E will deny the SNAP case because gross income exceeds the gross income limit. 2. Ms. B applies for assistance for herself and her son, aged 10. The case manager enters the household’s $1,850 monthly earned income and deductions in E&E. She is categorically eligible and was found to be eligible for the $24 minimum benefit because the household size is two.
1.3 Application Processing (continued) 3. Mr. C applies for SNAP benefits for himself, his wife, and her two children because Ms. C had recently lost her job. The household’s total gross income is $2,500 in earned income. The household is categorically eligible because the income is below 200 percent of the federal poverty level for a family size of 4. Mr. and Ms. C have $10,000 in savings. They have high shelter costs and Mr. C pays child support for children outside the SNAP benefit household. E&E will determine that this household is eligible for a SNAP benefit. 4. Mr. and Mrs. D apply for SNAP benefits. In the home is their
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION Supplemental Nutrition Assistance Program (SNAP) Manual CATEGORICAL ELIGIBILITY Section 115 Page 9
20-year-old son who must be included in the household because he is under age 22. The household has a gross monthly income of $4,550. This household is not categorically eligible (income over 200% of the poverty level) and their income exceeds the gross income test. E&E will deny the household’s application.
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL CITIZENSHIP AND IMMIGRATION STATUS Section 120 Page 1
120.1 Determining Immigration Status A. According to Federal rules (7 CFR 273.4), with certain exceptions, only United States (U.S.) Citizens, U.S. non-citizen nationals, and qualified immigrants are eligible for federal, state, and local public benefits. This section provides guidance on verification of citizenship, qualified immigrants status, and eligibility of non-citizens. B. Nondiscrimination and Privacy Requirements: a. Civil rights laws and regulations prohibit discrimination by governmental and private entities on the basis of race, color, national origin, gender, religion, age, and disability. b. In particular, Title VI prohibits discrimination on the basis of race, color, national origin in any program or activity whether operated by a public or private entity, which receives federal funds or other federal financial assistance. Note: Profiling is not allowed. You cannot single out individuals who look or sound foreign for closer scrutiny or require them to provide additional documents of citizenship or immigration status. c. When implementing verification requirements, use the citizenship and immigration status only for purposes of verifying the applicant's eligibility for benefits. i. Because the process of verifying an individual's status as a U.S. citizen, U.S. non-citizen national, or qualified immigrant raises issues involving privacy and anti-discrimination protections, do not verify an applicant's status when benefits are not contingent on the status. ii. If an immigrant is applying for benefits on behalf of another person, you may, under federal law, only verify the status of the person who will actually receive the benefits. 120.2 U.S. Citizen or Non-citizen National A. Ask for a declaration of citizenship or immigration status. Do not verify an applicant's status as a citizen unless the information provided by the applicant is questionable. After declaring citizenship or immigration REVISED JANUARY 2026
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL CITIZENSHIP AND IMMIGRATION STATUS Section 120 Page 2
120.2 U.S. Citizen or Non-citizen National (continued) status on the application and in the interview process, when an applicant signs the Rights and Responsibilities form, they are declaring their status under penalty of perjury. Note: The decision that an individual's declaration of citizenship is questionable must be non-discriminatory. For example, it cannot be based on the fact that the applicant looks or sounds foreign or has an ethnic surname. B. Subject to certain exceptions and qualifications, a U.S. citizen is: a. A person (other than the child of a foreign diplomat) born in one of the states, or in the District of Columbia, Puerto Rico, Guam, the U.S. Virgin Islands, or the Northern Mariana Islands, who has not renounced or otherwise lost their citizenship; i. Most persons born in the Northern Mariana Islands before November 4, 1986 became U.S. citizens on that date under Article 3 of the Covenant to Establish a Commonwealth of the Northern Mariana Islands in Political Union with the United States of America. b. A person born outside the U.S. to at least one U.S. citizen parent (sometimes referred to as a derivative citizen); or c. A naturalized U.S. citizen. C. A U.S. non-citizen national is a person born in an outlying possession of the U.S. (American Samoa or Swain's Island) on or after the date the U.S. acquired possession or a person whose parents are U.S. non-citizen nationals (subject to certain residency requirements). D. Verify status if questionable. Evidence of citizenship includes, but is not limited to the following: a. A birth certificate showing birth in one of the 50 states, the District of Columbia, Puerto Rico (on or after March 2, 1917), Guam, the U.S. Virgin Islands (on or after January 17, 1917), American Samoa, Swain's Island, or the Northern Mariana Islands (on or after November 4, 1986), unless the person was born to foreign diplomats residing in the U.S.; REVISED JANUARY 2026
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL CITIZENSHIP AND IMMIGRATION STATUS Section 120 Page 3
120.2 U.S. Citizen or Non-citizen National (continued) b. U.S. passport (except limited passport, which is issued for periods of less than 5 years); c. Reports of birth abroad of a U.S. citizen, also called a Consular Report of Birth Abroad (CRBA) or FS-240, issued by the U.S. Department of State; d. Certification of Birth Abroad (the FS-545 was used until November 1990, the DS-1350 was used from November 1990 through January 2011, and the FS-240 has been in use since January 2011); e. Certificate of Naturalization (N-550 or N-570 issued by the USCIS through a federal or state court or through administrative naturalization after December 1990); f. Certificate of Citizenship (N-560 or N-561 issued by the USCIS to individuals who derive citizenship through a parent); g. U.S. Citizen Identification Card (I-197 issued by the USCIS to U.S. citizens living near the Canadian or Mexican border until April 1, 1983, formerly the I-179 which was last issued February 1974); h. Northern Mariana Identification Card (issued by the USCIS to a collectively naturalized citizen of the U.S. born in the Northern Mariana Islands after November 4, 1986); and i. Statement provided by a U.S. consular officer certifying that the individual is a U.S. citizen (given to an individual born outside the U.S. who derives citizenship through a parent, but who does not have a FS-240, FS-545, or DS-1350). E. Derivative Citizenship (8 U.S.C. § 1431). If the applicant cannot present one of the documents listed above, make a determination of derivative citizenship in the following situations: a. An applicant born abroad to two U.S. citizen parents must provide evidence of: i. The U.S. citizenship of the parents; ii. The relationship of the applicant to the parents; and REVISED JANUARY 2026
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL CITIZENSHIP AND IMMIGRATION STATUS Section 120 Page 4
120.2 U.S. Citizen or Non-citizen National (continued) iii. At least one of the parents residence in the U.S. (or an outlying possession) prior to the applicant's birth. b. An applicant born abroad to one U.S. citizen parent and one U.S. non-citizen national parent must provide evidence: i. That one parent is a U.S. citizen and the other is a U.S. non-citizen national; ii. Of the relationship to the U.S. citizen parent; and iii. That the U.S. citizen parent resided in the U.S., a U.S. possession, American Samoa, or Swain's Island for a period of at least one year prior to the applicant's birth. c. Applicant born out of wedlock abroad to a U.S. citizen mother must provide evidence of: i. The U.S. citizenship of the mother; ii. The relationship to the applicant; and iii. For births on or before December 24, 1952, evidence that the mother resided in the U.S. prior to the applicant's birth, or for births after December 24, 1952, evidence that the applicant's mother had resided in the U.S. or a U.S. possession for a period of one year prior to the applicant’s birth. d. An applicant born in the Canal Zone or the Republic of Panama must provide: i. A birth certificate showing the birth in the Canal Zone on or after February 26, 1904 and before October 1, 1979; and evidence that one parent was a U.S. citizen at the time of the applicant's birth; or ii. A birth certificate showing birth in the Republic of Panama on or after February 26, 1904 and before October 1, 1979 and evidence that at least one parent was a U.S. citizen and employed by the U.S. government or the Panama Railroad Company or its successor. REVISED JANUARY 2026
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL CITIZENSHIP AND IMMIGRATION STATUS Section 120 Page 5
120.2 U.S. Citizen or Non-citizen National (continued) e. In all other situations where an applicant claims to have a U.S. citizen parent and a non-citizen parent or claims to fall within one of the above categories but is unable to present the listed documentation, refer the individual to the USCIS office. F. Adoption of foreign-born child by U.S. citizen: a. If the birth certificate shows a foreign place of birth and the applicant cannot be determined to be a naturalized citizen under any of the above criteria, obtain other evidence of U.S. citizenship. b. Since foreign-born adopted children do not automatically acquire U.S. citizenship by virtue of adoption by U.S. citizens, refer the applicant to the local USCIS district office for a determination of citizenship if the applicant provides no evidence of citizenship (see section 120.16 below). G. U.S. citizenship by marriage: a. Prior to September 22, 1922, a woman acquired U.S. citizenship through marriage to a U.S. citizen. Ask for evidence of U.S. citizenship of the husband and evidence showing the marriage occurred before September 22, 1922. b. If the husband was not a citizen at the time of the marriage and became naturalized before September 22, 1922, the wife also acquired naturalized citizenship. If the marriage terminated, the wife maintained her citizenship if she was residing in the U.S. at that time and continued to reside in the U.S. c. For those not married before September 22, 1922, permanent residents who have been married to a U.S. citizen and lived in the U.S. for at least 3 continuous years are eligible to apply for naturalized citizenship. H. Child Citizenship Act (CCA) of 2000: a. Under the CCA, children automatically acquire U.S. citizenship when all of the following conditions are met: i. At least one parent is a citizen by birth or naturalization; REVISED JANUARY 2026
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL CITIZENSHIP AND IMMIGRATION STATUS Section 120 Page 6
120.2 U.S. Citizen or Non-citizen National (continued) ii. The child is under 18; iii. The child is not married; iv. The child is a lawful permanent resident; v. The child is living in the U.S. in the legal and physical custody of the citizen parent; and vi. If the child is adopted, the adoption must be full and final. b. Children who met the Act’s requirements on February 27, 2001, automatically became U.S. citizens as of that date. c. Individuals who were 18 years of age or older on February 27, 2001 or who otherwise did not meet the Act’s requirements, do not qualify for automatic citizenship under the CCA. If they wish to become U.S. citizens, they must apply with the Bureau of Citizenship and Immigration Services of the Department of Homeland Security. They will receive a certificate of citizenship if they meet the requirements for adult permanent residents. I. When citizenship is questionable and the applicant has lost their original documents or never had an original document to prove citizenship or naturalization, the agency may accept a written declaration (made under penalty of perjury and possibly subject to later verification of status) from one or more third parties indicating reasonable personal knowledge that the applicant is a U.S. citizen or non-citizen national. J. Action Pending Verification a. The member whose citizenship is questionable is ineligible to participate until proof of U.S. citizenship is obtained. b. Include the income of the member whose citizenship is questionable, less a pro-rata portion. Include all resources of the member as available to the remaining household members. 120.3 Qualified Immigrants A. A qualified immigrant is: REVISED JANUARY 2026
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL CITIZENSHIP AND IMMIGRATION STATUS Section 120 Page 7
120.3 Qualified Immigrants (continued) a. An immigrant lawfully admitted for permanent residence (LPR) under the Immigration and Nationality Act (INA); b. A Cuban or Haitian Entrant (CHE); or c. An individual who lawfully resides in the United States in accordance with a Compact of Free Association (COFA) referred to in section 402(b)(2)(G) of the Personal Responsibility and Work Opportunity Reconciliation Act of 1996. B. Request documentation of immigration status (see section 120.12 below for more information on verification). C. If supported by documents, conclude that the applicant is a “qualified immigrant.” If the documentation appears to be genuine and related to the individual presenting it, accept the document as conclusive evidence that the applicant is a qualified immigrant. Do not further verify immigration status with USCIS, except through the Systematic Alien Verification Entitlements (SAVE) procedures. D. If you conclude that an applicant is not qualified because the presented document does not appear to be genuine or to relate to the person presenting the document, check with USCIS to verify the information. E. Always verify the applicant’s status before determining that an applicant is not a qualified immigrant. Do not deny benefits without first verifying the applicant’s status. F. Check the status through the USCIS SAVE system. If necessary, initiate secondary procedures by filing with the local USCIS office, a USCIS Form G-845 and its Supplement along with copies of immigration documents provided by the applicant. G. Expired or Absent Documentation a. If an applicant presents an expired document or is unable to present any documentation to verify their immigration status, refer them to the district USCIS office to obtain the documentation. b. In unusual cases involving applicants who are hospitalized, disabled, or can otherwise show good cause for their inability to present the documentation and for whom securing the documentation would REVISED JANUARY 2026
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL CITIZENSHIP AND IMMIGRATION STATUS Section 120 Page 8
120.3 Qualified Immigrants (continued) constitute undue hardship, make every effort to help the applicant verify immigration status. If the applicant can provide an alien registration number (also known as an “A number”), file USCIS Form G-845 and its Supplement along with the registration number and a copy of any expired USCIS document, with the local USCIS office. c. If an applicant presents a receipt indicating they have applied to the USCIS for a replacement document for one of the documents listed above, file USCIS form G-845 and Supplement along with the copy of the receipt with the local USCIS office. H. Submitting Verification Requests to USCIS a. Use USCIS Form G-845 (with the supplemental form) to obtain more detailed information on immigration status, citizenship, and sponsorship. (Use the supplemental form only in conjunction with Form G-845, not separately.) b. Mail to the Baltimore Field Office at:
United States Citizenship and Immigration Service
3701 Koppers Street
Baltimore, MD 21227
ATTN: Immigration Status Verifier 120.4 Immigrants who have lived in the U.S. for five (5) years A. Qualified immigrants that have lived in the U.S. for 5 years or more meet immigrant eligibility requirements. B. The 5-year waiting period (also known as the “5-year bar”) begins on the date the immigrant obtains status as a qualified immigrant. C. If qualified immigrant status is granted retroactively, the retroactive time counts toward the 5 year requirements. 120.5 Immigrants Eligible during the 5 Year Bar on Immigrant Eligibility A. The Class of Admission (COA) reflects how an individual was granted entry to the United States. Should an individual’s immigration status convert to Lawful Permanent Resident (LPR), their original COA will determine whether they are required to wait five years before eligibility. REVISED JANUARY 2026
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL CITIZENSHIP AND IMMIGRATION STATUS Section 120 Page 9
120.5 Immigrants Eligible during the 5 Year Bar on Immigrant Eligibility (continued) B. The 5-year waiting period does not apply to immigrants who were admitted as a Cuban and Haitian Entrant as defined in §501(e) of the Refugee Education Assistance Act of 1980 or Compacts of Free Association (COFA) citizens of the Federated States of Micronesia, the Republic of the Marshall Islands, or the Republic of Palau.
C. Additionally, the 5-year waiting period does not apply to individuals whose status has been adjusted to LPR from the following immigrant statuses/COAs: a. Refugee, b. Individual granted asylum, c. Deportation withheld, d. Amerasian, e. American Indian born abroad, f. Hmong or Laotian tribal member, g. Iraqi or Afghan Special Immigrant, h. Afghan national granted parole between July 31, 2021 and September 30, 2023, i. Ukrainian national granted parole between February 24, 2022 and September 30, 2024, or j. Victim of severe trafficking. Other exceptions to the 5-year waiting period are discussed in sections 120.6-120.11 below. 120.6 Immigrant Children A. Children under 18 years of age who are in a qualified status are eligible for SNAP, regardless of how long they have been in the U.S. Example: Child A is an LPR and is age 17. They may receive SNAP REVISED JANUARY 2026
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL CITIZENSHIP AND IMMIGRATION STATUS Section 120 Page 10
120.6 Immigrant Children (continued) benefits until they turn 18, then they are no longer eligible unless they have been in the country for 5 years or more. B. Sponsor deeming requirements do not apply to sponsored children who are younger than 18 years old. Reminder: Do not count the deemed income or resources of a sponsor as available to any immigrant who is not eligible for SNAP. C. Prorate the income and resources of an immigrant child’s parents who are not part of the SNAP household as available to the child. D. Immigrants who are not otherwise mentioned within the category of “qualified immigrants” must convert to LPR status before they may become eligible for SNAP. E. Case managers must track the age of immigrant children when an immigrant child receiving SNAP will turn 18 during the certification period. F. Before removing an immigrant child from the SNAP when the child turns 18, re-evaluate the SNAP eligibility to determine if the child continues to be eligible. 120.7 Disabled immigrants A. Disabled immigrants who are receiving payments or assistance for blindness or disability as described below (regardless of date of entry or when they became disabled) are eligible for SNAP. For the purposes of these provisions, a disabled individual is one of the following: a. A person who receives Supplemental Security Income (SSI) under title XVI of the Social Security Act, or federally or State administered supplemental benefits of the type described in section 212(a) of Public Law 93-66. Example: Mr. and Mrs. A are lawful permanent residents (LPR) and both receive SSI. They have lawfully lived in the U.S. for 4 years. They are eligible for SNAP (if all other eligibility requirements are met). b. A person who receives federally or State administered supplemental assistance of the type described in section 1616(a) of the Social REVISED JANUARY 2026
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL CITIZENSHIP AND IMMIGRATION STATUS Section 120 Page 11
120.7 Disabled immigrants (continued) Security Act, interim assistance pending receipt of SSI, disability-related medical assistance, or disability-related general assistance, under title XIX of the Social Security Act. Immigrants who receive Public Assistance to Adults (PAA) and TDAP recipients who receive Medical Assistance fall under this category. c. A person who receives disability or blindness payments under title I, II, X, XIV, or XVI of the Social Security Act or receives disability retirement benefits from a governmental agency because the disability is considered permanent under section 221(i) of the Social Security Act. d. A person who receives an annuity under section 2(a)(1)(iv) of the Railroad Retirement Act of 1974 and is determined eligible to receive Medicare by the Railroad Retirement Board; or section 2(a)(1)(v) of the Railroad Retirement Act of 1974 and is determined to be disabled based upon criteria under title XVI of the Social Security Act,upon criteria under title XVI of the Social Security Act. e. A veteran who: i. Has a service-connected or non-service-connected disability that is rated total; or ii. Is considered in need of regular aid and attendance or permanently housebound. f. A surviving spouse of a veteran who is: i. In need of regular aid and attendance or permanently housebound; or ii. Is entitled to compensation for a service-connected death or pension benefits for a non-service-connected death under title 38, USC and has a disability considered permanent. g. A child of a veteran who is: i. Considered permanently incapable of self-support; or ii. Entitled to compensation for a service-connected death or pension benefits for a non-service-connected death under title REVISED JANUARY 2026
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL CITIZENSHIP AND IMMIGRATION STATUS Section 120 Page 12
120.7 Disabled immigrants (continued) 38, USC and has a disability considered permanent. 120.8 Elderly Immigrants lawfully residing in the U.S. on August 22, 1996 Elderly qualified immigrants (see section 120.3) who were lawfully residing in the U.S. on or before August 22, 1996 and who were 65 years of age or older on August 22, 1996 (born on or before 8/22/31), are eligible for SNAP benefits. 120.9 Work Quarters A. An immigrant who is lawfully admitted for permanent residence as defined in Section 101(a)(2) of the Immigration and Nationality Act (INA) and can be credited with at least 40 quarters of qualified work is eligible for SNAP if they have not yet met the 5 year waiting period. B. This includes earnings reported to the Social Security Administration and earnings not reported to the Social Security Administration if the individual can verify the earnings. C. A qualifying quarter includes one worked by a parent of an immigrant before the date on which the child turned age 18 or a quarter worked by a spouse during the marriage if the immigrant remains married to the spouse or the spouse is deceased. D. If both spouses worked, combine the quarters worked during the marriage if they remain married or if the spouse is deceased. E. Beginning January 1, 1997, do not count a quarter in which the immigrant received any federal means-tested public benefit as a qualifying quarter. Federal means-tested programs are Medical Assistance (MA), (including MA for Pregnant Women and Children and Maryland Children’s Health Program), Temporary Cash Assistance (TCA), Supplemental Security Income (SSI), or SNAP. This also applies to crediting a parent's or spouse's quarters if the parent or spouse received a means-tested benefit. The case manager must evaluate quarters of coverage and receipt of federal means-tested benefits on a calendar year basis as follows: a. Determine the number of quarters creditable in a calendar year. b. Identify those quarters after January 1, 1997, in which the immigrant or spouse or parent of the immigrant received a means-tested REVISED JANUARY 2026
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL CITIZENSHIP AND IMMIGRATION STATUS Section 120 Page 13
120.9 Work Quarters (continued)
benefit. c. Remove those quarters from the number of quarters of coverage earned or credited to the immigrant in that calendar year. Exception: If the immigrant earns the 40th quarter of coverage prior to applying for SNAP benefits or any other means-tested benefit in that same quarter, allow that quarter toward the 40 qualifying quarters total. 120.10 Military Connection A. A veteran or person on active duty in the U.S. armed forces or the spouse or unmarried dependent child of a veteran or person on active military duty. B. The veteran or active duty person can be a citizen or an immigrant. C. A dependent child of a veteran is an unmarried biological or legally adopted dependent child who is: a. 17 years old or younger; b. 21 years old or younger and a full-time student; or c. Disabled and 18 years old or older if the child was disabled and dependent on the individual described in 120.10(A) prior to the child's 18th birthday. This definition also includes a child of a deceased veteran parent, if the child was dependent on the parent prior to the child's 18th birthday. D. An LPR under the Immigration and Nationality Act (INA) with a military connection is eligible for an unlimited period. E. A veteran must have met the minimum active-duty service requirements of 24 months or the period for which the person was called to active duty. F. The definition of veteran includes military personnel who served before July 1, 1946 in the organized military forces of the Government of the Commonwealth of the Philippines while the forces were in the service of the Armed forces of the U.S., or in the Philippine Scouts. G. A surviving spouse of a deceased veteran or individual on active duty is REVISED JANUARY 2026
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL CITIZENSHIP AND IMMIGRATION STATUS Section 120 Page 14
120.10 Military Connection (continued) eligible, provided the spouse has not remarried and the marriage meets certain requirements. They must have been married: a. For at least one year; b. Before the end of a 15-year time span following the end of the period of military service in which the injury or disease was incurred or aggravated; or c. For any period if a child was born of the marriage or before the marriage. H. Verification a. Honorably Discharged Veterans i. A discharge certificate, DD Form 214, or equivalent that shows active duty in the Army, Navy, Air Force, Marine Corps, Space Force, or Coast Guard and character of discharge “Honorable” is acceptable to qualify for the veteran exemption without further inquiry unless the certificate appears to be altered. ii. A discharge certificate that shows character of discharge as anything but “Honorable” is not acceptable for purposes of this exemption. Do not refer them to the Veterans Administration (VA). iii. The “Under Honorable Conditions” character of discharge is not an “Honorable” discharge for these purposes. iv. If a discharge certificate shows “Honorable” and any branch of service other than the Army, Navy, Air Force, Marine Corps, Space Force, Coast Guard, or any other type of duty, refer to the local VA regional office for a determination of veteran status. v. If veteran status is claimed, but the individual has no papers showing service or discharge, refer the inquiry to the local VA regional office. vi. If a discharge certificate (DD Form 214 or equivalent) shows an original enlistment in the Army, Navy, Air Force, Marine Corps, Space Force, or Coast Guard before September 7, 1980, there is no REVISED JANUARY 2026
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL CITIZENSHIP AND IMMIGRATION STATUS Section 120 Page 15
120.10 Military Connection (continued) minimum active-duty service requirement. If a discharge certificate shows two or more years of continuous active duty in the Army, Navy, Air Force, Marine Corps, Space Force, or Coast Guard, the individual meets the minimum active-duty service requirement. If a discharge certificate is not available or if it shows active-duty service of less than two years with an original enlistment after September 7, 1980, refer the inquiry to the VA regional office. vii. Applications for exemption based on status as a spouse, unmarried dependent child, or unremarried surviving spouse of an honorably discharged veteran require a determination of the veteran’s status and a determination that the applicant is a spouse or child. Status of the veteran may be established using the discharge certificate. If the applicant is not in possession of a discharge certificate, refer the question of veteran status to the VA for a determination. Verify marriage and dependency if questionable. viii. Applications for exceptions based on status as an unremarried surviving spouse of a veteran or active-duty personnel further require the following findings, in addition to a determination that the spouse has not remarried: 1. That the surviving spouse was married to the veteran or active-duty personnel within 15 years after the termination of the period of service in which the injury or disease-causing the death of the veteran was incurred or aggravated; 2. That the surviving spouse was married to the veteran or active-duty personnel for one year or more; or 3. That a child was born of the relationship between the surviving spouse and the veteran or active-duty personnel, either during or before the marriage. b. Members on Active Duty i. Active duty as a member of the Armed Forces means an individual is on full-time duty in the U.S. Army, Navy, Air Force, Marine Corps, Space Force, or Coast Guard. It does not include REVISED JANUARY 2026
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL CITIZENSHIP AND IMMIGRATION STATUS Section 120 Page 16
120.10 Military Connection (continued) full-time National Guard Duty. ii. Service members on active duty shall establish their status by presenting a current Military Identification Card or DD Form 2 (Active) that lists an expiration date of more than one year from the date of the determination. iii. If the Military Identification Card is due to expire within one year from the date of the determination, ask the individual to provide a copy of their current military orders. If the individual cannot provide the orders, active duty may be verified through RAPIDS (Real-Time Automated Personnel Identification System) at https://www.dmdc.osd.mil/self_service/rapids/https:/ or by notifying the online service to update the Defense Enrollment Eligibility Reporting System (DEERS) at https://www.dmdc.osd.mil/milconnect/ c. Reserve Members i. “Active duty for training” is temporary full-time duty in the Armed Forces performed by members of the Reserves, Army National Guard, or Air National Guard for training and does not establish eligible status. However, a discharge from active duty for training may establish veteran status and should be referred to VA for a determination. ii. A Member of a Reserve Component shall establish status by showing a current DD Form 2 (Reserve) and military active duty orders showing the individual is on active duty, but not on active duty for training. This is the only method for verifying this status. d. Spouse, Children, or Unremarried Surviving Spouse of Active Duty Members or Veterans i. Step 1: Establish that the individual is a spouse, dependent child, or un-remarried surviving spouse of an active duty member or veteran. 1. If questionable, verify the relationship with a marriage license and/or birth certificate. Consider the possession of a current Military Identification Card showing that the individual is REVISED JANUARY 2026
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL CITIZENSHIP AND IMMIGRATION STATUS Section 120 Page 17
120.10 Military Connection (continued) married to a veteran or active duty member as evidence of marriage. Possession of a Military ID may also be considered evidence that a child is dependent on a veteran or active duty member of the Armed Forces for their support and is under age 18 or, if a full-time student, under age 22. 2. In making the determination as to whether an individual is an unremarried surviving spouse of an active duty member or a veteran, the local department must determine that the surviving spouse has not remarried and the following: a. That the surviving spouse was married to the veteran or active-duty personnel within 15 years after the termination of the period of service in which the injury or disease-causing the death of the veteran was incurred or aggravated; and that the surviving spouse was married to the veteran or active-duty personnel for one year or more; or b. That a child of the surviving spouse and the veteran or active-duty personnel was born either during or before the marriage. ii. Step 2: Determine that the member is on active duty or a veteran. 1. A spouse or child in possession of a current Military Identification Card with an expiration date of more than one year from the date of its presentation presumptively meets the active duty requirement for their spouse or parent respectively. 2. If the Military Identification Card is due to expire within one year, the spouse or child must provide a copy of the current military orders for their spouse or parent to establish the active duty status of the service member. If married to a reserve member or if an unmarried child of a reserve member, the orders must show that the service member is on active duty and not on active duty for training. iii. If the dependent cannot provide the military orders, status may be verified through RAPIDS (Real-Time Automated Personnel Identification System) at REVISED JANUARY 2026
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL CITIZENSHIP AND IMMIGRATION STATUS Section 120 Page 18
120.10 Military Connection (continued) https://www.dmdc.osd.mil/self_service/rapids/https:/ or by notifying the online service to update DEERS at https://www.dmdc.osd.mil/milconnect/. iv. A spouse or child with a discharge certificate (DD Form 214 or equivalent) from active duty in the U.S. Army, Navy, Air Force, Marine Corps, Space Force, or Coast Guard and character of discharge “Honorable” has provided acceptable evidence to establish the veteran status of a spouse or parent. If it appears the certificate is altered, further inquiry is needed. If veteran status is claimed, but the spouse or child does not have documentation, refer to the local VA regional office for a determination. 120.11 American Indians Born in Canada American Indians born in Canada to whom the provisions of section 289 of the Immigration and Nationality Act (INA) apply, and members of an Indian tribe as defined in section 4(e), of the Indian Self-determination and Education Assistance Act are eligible for SNAP. This provision was intended to cover Native Americans who are entitled to cross the U.S. border into Canada or Mexico. 120.12 Verification of Immigration Status A. Verification of immigration status that includes immigration status, date of entry, and date current status was designated is required. B. To verify immigration status, this procedure must be followed: a. Obtain a copy of the immigration status documents that are acceptable for the specified status. b. Run a Systematic Alien Verification for entitlements (SAVE) query using the immigration status document (refer to the SAVE manual for SAVE system instructions). c. If the immigrant does not have a document or it has expired, refer the person to the USCIS. d. If the immigrant has applied for replacement documents, send Form USCIS G-845, Supplement, and a copy of the applicant’s receipt for replacement documents to USCIS. REVISED JANUARY 2026
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL CITIZENSHIP AND IMMIGRATION STATUS Section 120 Page 19
120.12 Verification of Immigration Status (continued) e. Do not contact USCIS directly to obtain documentation unless requested to do so by the immigrant who is hospitalized, disabled, or has other good cause for not having the documentation and obtaining it would cause undue hardship. C. Documentary Evidence Of Status For SNAP Eligibility a. General Information i. Under the INA, all immigrants over the age of 14 who remain in the U.S. for more than 30 days are required to register with the Immigration and Naturalization Service and obtain an alien registration document. ii. Immigrants over the age of 18 who receive a registration document are required to carry it at all times, with certain exceptions (e.g., Canadian visitors). iii. Immigrants entering the U.S. are normally issued a registration document on entry. iv. If the document is questionable because it does not appear to be genuine or does not relate to the person presenting it, ask the applicant to produce their registration document as additional evidence of immigration status. This request for additional documentation cannot be made for a discriminatory reason. v. LPRs that have worked or can be credited with 40 qualifying quarters are considered to have met the 5 year bar. Verify quarters of work through the Quarters of Coverage History System (QCHS) in the State Verification Exchange System (SVES). 1. If 40 qualifying quarters of coverage are needed for an LPR to qualify, make sure the SSA Consent for Release of Information is on file in the case record when requesting a QC history for Social Security numbers that are not assigned to the applicant (i.e. parent or spouse of the applicant). REVISED JANUARY 2026
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL CITIZENSHIP AND IMMIGRATION STATUS Section 120 Page 20
120.12 Verification of Immigration Status (continued) a. DO NOT send the customer directly to the SSA office for this information. b. Qualified Immigrants Lawfully Residing in the U.S. on August 22, 1996. i. Certain immigrants, if qualified, are eligible for SNAP benefits if they were residing in the U.S. on August 22, 1996. ii. Verification of Lawful Residence 1. If the case manager verifies that an immigrant was qualified on August 22, 1996, it is not necessary to perform further verification of lawful residence. 2. If the immigrant was not a qualified alien on August 22, 1996 or was a qualified alien on the basis of being battered, the case manager must verify that the immigrant was both lawfully present on that date (by checking the immigrant’s USCIS status at that time) and in the U.S. on that date (by reviewing proof of residence). Immigration Status Verification Lawful Permanent Resident (LPR) ● USCIS Form I-551* (also referred to as an Alien Registration Receipt Card, Permanent Resident Card or Green Card) ● Unexpired Temporary I-551 stamp in a foreign passport or on the USCIS Form I-94* Compacts of Free Association (COFA or CFA) citizens of the Federated States of Micronesia (FSM), the Republic of the Marshall Islands (RMI), and the Republic of Palau Either of the following documents that contain a stamp of CFA/PAL, CFA/FSM, CFA/MIS, or CFA/RMI: ● Valid, unexpired passport from FSM, RMI, or Palau ● USCIS Form I-94*
REVISED JANUARY 2026
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL CITIZENSHIP AND IMMIGRATION STATUS Section 120 Page 21
120.12 Verification of Immigration Status (continued)
Immigration Status Verification Cuban/Haitian Entrant (CHE) ● USCIS Form I-551* (Alien Registration Card) with a code CU6, CU7, or CH6 ● Unexpired temporary I-551, stamp in a foreign passport, or on USCIS Form I-94*, with the code CU6 or CU7 ● USCIS Form I-94*, with stamp showing parole as "Cuban/Haitian Entrant" under Section 212(d)(5), of the INA American Indians born in Canada eligible under section 289 of the INA Those admitted under section 289 of the INA do not have to be qualified immigrants and may or may not have evidence of alien registration. If they do, the acceptable verifications are: ● An unexpired I-551* with the code S13 ● An unexpired temporary I-551 stamp in a Canadian passport or on an I-94* with the code S13 ● A letter or other tribal documents certifying at least 50 percent Indian blood as required by section 289 of the INA combined with a birth certificate or other evidence of birth in Canada If the USCIS form presented by the immigrant does not bear annotations needed to verify eligibility and the individual can provide no other document ● Form G-641 Application from USCIS records. This form may be accepted as evidence of status when properly annotated at the bottom by an USCIS representative * Indicates a document that is considered a registration document. They demonstrate lawful status and you should not require presentation of another registration document if the applicant submits one that reasonably appears to be genuine.
REVISED JANUARY 2026
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL CITIZENSHIP AND IMMIGRATION STATUS Section 120 Page 22
120.12 Verification of Immigration Status (continued) D. If the USCIS form presented by the immigrant does not bear annotations needed to verify eligibility and the individual can provide no other document, advise the immigrant: a. To obtain a Form G-641 Application for Verification of Information from USCIS records. Once completed by USCIS, this form may be accepted as evidence of status when properly annotated at the bottom by an USCIS representative. b. If appropriate, that the individual may be eligible if acceptable verification is obtained; and c. That the immigrant may contact USCIS or otherwise obtain the necessary verification or if the immigrant wishes (and signs a written consent) the local department will contact USCIS to obtain clarification of the immigrant’s status. 120.13 Systematic Alien Verification Entitlements (SAVE) A. Customers must provide documentation to verify their immigration status. Case managers should use this documentation to verify the customer’s immigration status via SAVE. B. SAVE verification is required in order for the application to be processed. SAVE is required when: a. The customer applies for benefits for the first time; b. The customer applies for benefits for the first time after leaving and subsequently returning to the country; c. The customer reports a change in immigration status; d. The customer has an existing case, but at application, redetermination or interim change the case manager cannot verify SAVE was previously run; or e. The customer reports they have naturalized.
Note: If SAVE was previously run and none of the above situations apply, it is not necessary to run SAVE again. C. In the Eligibility and Enrollment (E&E) system, the Citizenship screen REVISED JANUARY 2026
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL CITIZENSHIP AND IMMIGRATION STATUS Section 120 Page 23
120.13 Systematic Alien Verification Entitlements (SAVE) must be updated to reflect the SAVE information and the response must be uploaded to Case Documents. D. The case manager must review the SAVE response to verify the customer’s immigration status. It is the case manager’s responsibility to review SAVE for results in a timely manner. The case manager must take the necessary action and apply the correct policy based on the SAVE response. Note: Some customers are not subject to the 5-year waiting period. This is based on their Class of Admission even if their current status is LPR. Case managers should refer to Section 120.5 of this document for which Class of Admission categories are exempt from the 5-year waiting period and make decisions accordingly. 120.14 Responsibility of the Local Department of Social Services (LDSS) to Obtain Verification A. If an immigrant is unable or unwilling to provide a USCIS document or other acceptable verification showing immigrant status, the individual is ineligible. Do not continue efforts to obtain documentation. B. The responsibility of the local department exists only when the immigrant has a USCIS document that does not clearly indicate eligible or ineligible immigrant status. C. Do not contact USCIS to obtain information about the immigrant’s correct status without the individual’s written consent. If the customer refuses to allow USCIS to be contacted, they are not eligible for SNAP. Note that immigrants may contact USCIS online at https://www.uscis.gov. 120.15 Status of Household while Awaiting Verification of Eligible Immigrant Status A. Note that the availability of immediate online verification at www.uscis.gov should prevent the need for waiting for verification. If, in the unlikely situation where you cannot access and must wait for acceptable verification, an immigrant is ineligible until acceptable documentation is provided unless: REVISED JANUARY 2026
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL CITIZENSHIP AND IMMIGRATION STATUS Section 120 Page 24
120.15 Status of Household while Awaiting Verification of Eligible Immigrant Status (continued) a. The local department has submitted a copy of a document provided by the household to USCIS for verification; b. The local department has submitted a request for additional verification via SAVE; c. The applicant or local department has submitted a request to a federal agency for verification of information that has a bearing on the individual's immigrant status; or d. The applicant or local department has submitted a request to the Social Security Administration (SSA) for information regarding the number of creditable quarters of work, SSA has responded that the immigrant has fewer than 40 quarters, and the individual provides documentation from SSA that SSA is conducting an investigation to determine if more quarters can be credited. i. If SSA indicates that the number of qualifying quarters that can be credited is under investigation, the local department must certify the individual pending the results of the investigation for up to 6 months from the date of the original determination of insufficient quarters. B. When an immigrant in the household is ineligible, determine the eligibility of the remaining household members. Treat income and resources in the same manner as an ineligible immigrant as described in SNAP Manual Section 108.5. Do not delay, deny, reduce, or terminate the household's eligibility for benefits on the basis of the individual’s immigration status. C. If the local department subsequently receives verification of eligibility, act on the information as a reported change in household composition. D. The LDSS must give immigrant applicants a reasonable opportunity to submit acceptable documentation of their immigrant status, as of the 30th day following the date of application. This means the LDSS must give the immigrant at least 10 days from the date of the request for verification.
REVISED JANUARY 2026
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL CITIZENSHIP AND IMMIGRATION STATUS Section 120 Page 25
120.16 Ineligible Immigrants A. All other immigrants are ineligible for SNAP. Ineligible immigrant populations include, but are not limited to: a. Visitors, tourists, students, and diplomats; b. Refugees, Asylees, and Parolees (unless they are an LPR); c. Those admitted under color of law; i. "Admitted under color of law" refers to individuals, often government officials, who have been permitted to reside in the United States indefinitely under a specific immigration status, such as deferred action or voluntary departure. d. Immigrants who have applied for eligible status, but who have not been approved; and e. Immigrants who have a questionable or unverified status. B. An immigrant can apply on behalf of other people in the household. Under federal law, you may only verify the immigration status of the people who will actually receive benefits. 120.17 Federal Requirements to Report Individuals with Deportation Orders A. Federal regulations (CFR 273.4(b)(1)), require the agency to inform the local USCIS office immediately whenever a case worker determines that any member of a household is ineligible to receive SNAP benefits because the member is present in the U.S. in violation of the INA. B. Section 1631(e)(9) of the Social Security Act (42 U.S.C. § 1383(e)(9)) stipulates that the names, addresses, and other identifying information of any individual who is known to be unlawfully in the U.S. must be reported at least four (4) times per year. C. The Interagency Notice (Responsibility of Certain Entities to Notify the Immigration and Naturalization Service of any Alien who the Entity “Knows” is not Lawfully Present in the United States, 65 Fed. Reg. 58301 (September 28, 2000) details under what circumstances an agency is considered to “know” that an individual is here in violation of the INA. “Knowing” that an individual is unlawfully present in the U.S. means REVISED JANUARY 2026
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL CITIZENSHIP AND IMMIGRATION STATUS Section 120 Page 26
120.17 Federal Requirements to Report Individuals with Deportation Orders (continued) that the person is subject to an order of deportation. Therefore, the State agency is ONLY required to report to USCIS when the local department "knows" that an applicant has an active order of deportation in place. Otherwise, case managers are not to notify the USCIS of applicants that do not provide documentation of U.S. citizenship or immigration. D. Do not make a determination that an individual is in violation of the INA merely because of the immigrant’s inability or unwillingness to document their immigrant status. When an immigrant is unwilling or unable to provide documentation, classify the individual as ineligible and discontinue efforts to obtain further documentation. 120.18 Calculating the Countable Income and Resources from an Ineligible Immigrant A. Determine the amounts to be counted by calculating a prorated share of income received by the ineligible member and a prorated share of expenses paid by or billed to the ineligible member, as described in Section 108.5 of this manual. B. Do not count a deemed portion of a sponsor’s income in calculating eligibility or benefit level if the sponsored immigrant is not included (receiving benefits) in the SNAP household. C. The total value of any resources owned by the ineligible immigrant is counted. 120.19 Case Processing Household compositions of immigrant families can be diverse, resulting in a mixed eligibility for SNAP benefits within a given household. Example #1: Household A includes a mother and father who are undocumented immigrants and two citizen children. As undocumented immigrants, the parents are not in a qualified status and are not eligible for SNAP benefits for themselves, but the children who are U.S. citizens are eligible for SNAP. Verify the income and deductions of the household and process this case using a prorated share of the ineligible members’ income and deductions. REVISED JANUARY 2026
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL CITIZENSHIP AND IMMIGRATION STATUS Section 120 Page 27
Example #2: Household B includes a mother (age 45) and her son (age 20). Both are lawfully admitted for permanent residence without qualified Classes of Admission. Neither applicant has lived in the US in a qualified immigrant status for 5 years. They also do not have 40 quarters or a military connection. The household is not eligible for SNAP at this time because neither of them have met the 5 year bar. Example #3: Household C includes a mother and her two children under age 18. All are LPR with a date of entry two (2) years ago. The mother is not eligible for SNAP because she has not met the 5 year bar and does not have 40 quarters or a military connection. The children are eligible for SNAP because they are in a qualified status and are under age 18. Open the case for the non-citizen children's benefits using a prorated portion of the mother’s income and deductions. Example #4: Household D includes a mother, a father, and their two children who were lawfully admitted for permanent residence as refugees within the last five years as well as one citizen child born in the U.S. All of the household members are eligible for SNAP because they are either U.S. citizens or are LPRs that entered the U.S. under a status that exempts them from the 5-year waiting period. REVISED JANUARY 2026
121.1 Definitions
A “sponsored immigrant” is an immigrant for whom a person (sponsor) has executed an affidavit of support (I-864or I-864A) on behalf of the immigrant.
A “sponsor” is a person who executed an affidavit of support (I-864or I-864A) on behalf of the immigrant as a condition of the immigrant’s entry or admission into the United States as a permanent resident.
“Date of entry” or “Date of admission” means the date established by the Bureau of Citizenship and Immigration Services (BCIS) as the date the sponsored immigrant was admitted for permanent residence.
121.2 Deeming of a Sponsor’s Income and Resources for Immigrants Admitted under the Affidavit of Support
Only a portion of the income and resources of a sponsor and sponsor's spouse (if the spouse has executed INS I-864 or I-864A) will be counted in the calculation of the immigrant's SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) benefit eligibility and SNAP benefit level.
Calculate the portion of monthly income of any sponsor to be considered that of the immigrant in the following manner:
Look at the total monthly earned and unearned income of any sponsor at the time the household containing the sponsored immigrant member applies or is recertified for SNAP participation.
121.2 Deeming of a Sponsor’s Income and Resources for Immigrants Admitted under the Affidavit of Support (continued)
Subtract 20 percent of any earned income of any sponsor.
Subtract the amount of the monthly gross income eligibility limit for a household equal in size to the sponsor, the sponsor’s spouse, and any other person who is claimed by the sponsor or sponsor’s spouse as a dependent for federal income tax purposes.
Do not include money paid to the immigrant by the sponsor unless the amount paid actually exceeds the amount deemed as unearned income to the immigrant.
Resources of a sponsor to be considered as that of the immigrant is the total amount of any resources (as defined in the SNAP Manual section 200) reduced by $1,500.
If a sponsored immigrant can demonstrate that the sponsor also sponsors other immigrants, divide the deemed income and resources by the number of sponsored immigrants.
Example: Mr. and Mrs. A signed an affidavit of support (I-864) on behalf of Mrs. B and her 2 children. Mr. A has earnings of $2,500 per month. He has a bank account that totals $3,000. Mr. and Mrs. A have no other dependents and do not sponsor any others.
Countable Resource: The local department will count $1,500 ($3,000-$1,500) of the bank account as a resource to Mrs. B's household.
Countable Income: Total income $2,500
20% earned income deduction - 500
$2,000
Gross income limit for household of 2 $1,726
Countable unearned income for Mrs. B $ 274
Sponsored immigrant rules do not apply to:
An immigrant who is part of the sponsor's SNAP household,
Qualified immigrant children under 18 years of age,
An immigrant who is sponsored by an organization or group as opposed to an individual,
121.2 Deeming of a Sponsor’s Income and Resources for Immigrants Admitted under the Affidavit of Support (continued)
An immigrant who is not required to have a sponsor, such as a refugee, a parolee, an asylee, an Iraqi or Afghan Special Immigrant, or a Cuban or Haitian entrant,
An indigent immigrant.
The indigence exception is for immigrants who are abandoned by their sponsor or when the sponsor’s contribution is so inadequate that the immigrant is unable to obtain food and shelter. This exemption lasts for one year after the agency makes the indigence determination.
To make this determination, take into account the non-citizens own income, plus any cash, food, housing, or other assistance provided by other individuals, including the sponsor. The amount that is deemed from the sponsor is the actual amount provided for a period beginning on the date of the determination and ending 12 months from this date.
"Is unable to obtain food and shelter" means that the total amount of the eligible sponsored immigrant's household's own income, and the cash contributions and value of in-kind assistance provided by the sponsor and others does not exceed the gross income test for the household's size.
When the local department determines that an immigrant is indigent, the name of the sponsored indigent immigrant and the sponsor’s name must be forwarded to :
Executive Office for Immigration Review
US Department of Justice
950 Pennsylvania Avenue, NW
Washington DC 20530-0001
If the immigrant does not want BCIS contacted regarding their indigent status or their sponsor, the immigrant may choose to be removed from the SNAP household or to withdraw the application.
The case manager must advise the immigrant that receiving SNAP does not affect their immigration status.
A battered immigrant spouse, parent of a battered child, or child of a battered immigrant.
An exception from sponsor deeming for certain battered spouses and children is allowed for a one-year period.
121.2 Deeming of a Sponsor’s Income and Resources for Immigrants Admitted under the Affidavit of Support (continued)
This exception is for immigrant spouses and children who have been battered or subjected to extreme cruelty in the United States by their spouses or parents, or by another family member residing in the household who was allowed to commit the acts.
The battery or cruelty must have a substantial connection to the need for the public benefits.
The spouse or child subjected to cruelty must not be living with the person who committed the abusive acts.
The battered spouse exception may extend beyond the initial one-year period, if the BCIS, a judge, or an administrative law judge formally recognizes that the battery or extreme cruelty occurred. The local department must also determine that the abuse continues to have a connection with the spouse or child’s need for benefits.
Termination of the support obligation.
The sponsor’s support obligation terminates when the sponsored immigrant:
Becomes a citizen of the United States;
Has worked, or can be credited with, 40 qualifying quarters of work, provided that the sponsored immigrant is not credited with any quarter beginning after December 31, 1996, during which the immigrant receives a federal means-tested public benefit;
Ceases to hold the status of an alien lawfully admitted for permanent status and has departed the U.S.; or
Dies.
The sponsor’s support obligation also ends if the sponsor dies.
The termination of the support obligation does not relieve the sponsor or the sponsor’s estate of any reimbursement obligation that accrued before the support obligation terminated.
121.2 Deeming of a Sponsor’s Income and Resources for Immigrants Admitted under the Affidavit of Support (continued)
Reminder: Do not include the resources and income of the sponsor in determining the resources and income of an ineligible sponsored immigrant.
121.3 Steps for Determining Eligibility
Step 1: When sponsored legal permanent residents apply for SNAP benefits, if they do not meet one of the exceptions to deeming, determine eligibility for benefits based on their immigration status. Most are not eligible for federal benefits because of the 5-year bar on receipt of federal means-tested benefits.
Step 2: Determine if the household will meet eligibility requirements for the benefit based on reported information. For example, if a household owns a resource that would make it ineligible, further verification of immigration status and sponsor’s income is not necessary.
Step 3: If the household will be eligible for the benefits, verify immigration status and the income and resources of the sponsor and or sponsor’s spouse (if the spouse is living with the sponsor). The G-845 Supplement has a section in which INS can enter the sponsor’s address.
Step 4: Determine eligibility for SNAP benefits.
121.4 Eligible Sponsored Immigrant’s Responsibilities
The eligible sponsored immigrant is responsible for:
Obtaining the cooperation of the sponsor and for providing the agency with any information or documentation necessary to calculate deemed income and resources.
Reporting the required information if the sponsor changes during the certification period.
Reporting a change in income if the sponsor changes or loses employment or dies.
The local department shall obtain from the sponsored immigrant the following information:
121.4 Eligible Sponsored Immigrant’s Responsibilities (continued)
The income and resources of the sponsor and the sponsor’s spouse at the time of the immigrant’s application for SNAP.
The number of other immigrants for whom the sponsor has signed an affidavit of support and the number of dependents for Federal income tax purposes of the sponsor and the sponsor’s spouse.
The provision of the Immigration and Nationality Act under which the immigrant was admitted.
The date of the immigrant’s entry or admission as a lawful permanent resident as established by the Bureau of Citizenship and Immigration Services (BCIS).
The immigrant’s date of birth, place of birth, and alien registration number.
The name, address, and phone number of the immigrant’s sponsor.
121.5 Awaiting Verification
If the information listed in 121.4.B.1-6 is not received or verified on a timely basis, the sponsored immigrants are ineligible until all necessary facts are obtained.
Determine the eligibility of any remaining household members.
Consider as available a prorated portion of the income and all the resources of the ineligible immigrant (excluding the deemed income and resources of the immigrant’s sponsor) in determining the eligibility and benefit level of the remaining household members.
If the information or verification is subsequently received, act on the information as a reported change in household membership.
121.6 Overissuances Due to Incorrect Sponsor Information
Effective June 1, 2001, any recipient claim arising from overissuances to a household that includes a sponsored immigrant is the sole responsibility of that household.
Claims established prior to June 1, 2001, under the old policy are still valid. Under the prior policy:
121.6 Overissuances Due to Incorrect Sponsor Information (continued)
The sponsored immigrant and any sponsor are both jointly and separately liable for repayment of any overissuance of SNAP benefits as a result of incorrect information provided by the sponsor. If the immigrant’s sponsor had good cause or was without fault for supplying the incorrect information, the immigrant’s household is solely liable for repayment of the overissuance. The local department may choose to establish claims against both parties at the same time or to establish a claim against the party most likely to repay first.
If a claim is established against the immigrant’s sponsor first, ensure that a claim is established against the immigrant’s household whenever the sponsor fails to respond to a demand letter within 30 days of receipt.
Initiate collection action against a sponsor by sending a written demand letter which informs the sponsor of the amount owed, the reason for the claim, and how the claim may be paid.
When collecting claims against the household of a sponsored immigrant all procedures concerning determination of intentional program violation or inadvertent client error and all procedures regarding the collection of claim, as outlined in section 490 are to be followed.
Inform the sponsor that he or she is not liable for repayment of the claim if there is good cause or if the sponsor was without fault for the incorrect information having been given to the local department.
When a sponsor does not respond to demand letters, the local department may use other collection methods to obtain payments or claims.
Terminate collection action when the sponsor cannot be located or when the cost of further collection is likely to exceed the amount that can be recovered.
Collection of claims from sponsors shall be in accordance with procedures specified in section 490, Claims against Households.
122.1 Purpose
All of the policy and procedures described in the following sections apply to migrant households with the exception of expedited service.
122.2 General Information
Migrants who are not citizens must meet the same non-citizen eligibility requirements as other non-citizens (See Section 120).
122.3 Definition of a Migrant Worker
A migrant worker is a person who moves from one region or locality to another to work or seek work in agriculture or a related seasonal industry. Migrant workers move so far in the course of their regular annual employment that they establish temporary residences at one or more locations away from the place they call home.
122.4 Applications
Because migrant households often reside in isolated areas and may have no access to a telephone or may have transportation problems, it is often necessary to waive face-to-face office interviews or conduct onsite interviews.
Applications may be taken and processed at the labor camps when the local director determines that this will result in more efficient use of staff and promote prompt and expeditious handling of applications.
Migrant households frequently have little or no income at the time of application and may be destitute even though they receive income at some other time during the month of application.
Carefully screen all applications to identify those requiring expedited service, and to apply the special income calculation for destitute households. The destitute provision applies only to migrant households.
Two unusual living arrangements are common to migrants:
If a group of single persons hires someone to purchase and prepare meals for them, that group is the household. There cannot be a household of one.
122.5 Household Concept (continued)
Individual members of a household may be lodged in separate dwellings in the labor camp. When this occurs, the household unit is not disturbed and the group may qualify as a single household as long as the members purchase and prepare their meals together.
122.6 Residency and Identity
Consider a car, bus, truck or other temporary shelter as an acceptable place of residence.
Verify only that the household is, at least temporarily, living at a place within the county, and is working or seeking employment.
122.7 Work Registration
Register migrant workers for work unless they are exempt (See Section 130 for work exemptions).
The most common exemptions in migrant households are as follows:
Children under age 18
Persons employed a minimum of 30 hours per week
Persons receiving weekly earnings at least equal to the Federal minimum wage multiplied by 30
122.8 Resources
Take special care when dealing with migrants to determine if there are out-of-state resources if the household is not categorically eligible. Please note that most migrant households are categorically eligible and resources are not counted for SNAP purposes.
122.9 Excluded Income
Migrant households are entitled to the same income exclusions as other households (See Section 211).
The most common excluded income for migrant households is the earned income of a child who is 17 years of age or younger and is:
122.9 Excluded Income (continued)
Attending school at least half-time, and
Under the control of another household member
NOTE: Exclude a student’s income that can be identified separately from the rest of the household’s income. If the student’s income cannot be identified from the other household members, prorate the income evenly among all of the individuals who earned the income. Exclude the child’s prorated share from consideration.
122.10 Destitute Households
Destitute migrant or seasonal farm worker households are those that meet the following criteria on receipt of income during the month of application:
The household’s only income for the month of application was received prior to the date of application, and was received from a terminated source; or
The household’s only income for the month of application is from a new source and it does not expect to receive more than $25 from this source by the 10th calendar day after the date of application; or
The household’s only income from a terminated source is received before the date of application and it does not expect to receive more than $25 income from a new source by the 10th calendar day after the date of application.
122.11 Income from a Terminated Source
Income that is received on a monthly or more frequent basis comes from a terminated source if it will not be received again from the same source during the balance of the month of application or during the following month.
Income that is normally received less often than monthly comes from a terminated source if it will not be received in the month in which the next payment would normally be received.
EXAMPLE: If income is received on a quarterly basis (e.g. on January 1, April 1, July 1, and October 1), and the household applies in mid-January, the income would be from a terminated source only if the household does not anticipate receiving it in April.
122.12 Income from a New Source
Income that is normally received on a monthly or more frequent basis is considered to be from a new source if income of more than $25 has not been received from that source within 30 days prior to the date the application was filed.
Income that is normally received less often than monthly is considered to be from a new source of income of more than $25 that was not received within the last normal interval between payments.
EXAMPLE: A household applies in early January and is expecting to be paid every three months starting in late January. The income is from a new source if no income of more than $25 was received from that same source during October or since that time.
NOTE: A migrant farm worker’s source of income is the grower for whom the migrant is working, not the crew chief. Therefore, a migrant who travels with the same crew chief but moves from one grower to another has moved from a terminated source to a new source of income.
Some employers provide travel reimbursement or wage advances to employees to cover the travel costs of moving to the location of their new employment. Disregard these travel advances when determining whether income is from a new source.
EXAMPLE: A household applies on May 10. Its new employer gives the household $50 for travel from its old job site, received by the household on May 1. It will not start receiving any other income from the employer until May 30. The $50 payment on May 1 is disregarded in determining the status of the May 30 income. Therefore, the payment on May 30 is considered income from a new source, and the household is considered destitute.
NOTE: All SNAP applications from migrants must be screened for destitute household status. Those who meet the criteria listed above may be entitled to expedited SNAP service as described in Section 401.
122.13 Application for Destitute Households
Destitute migrant households receive the SNAP benefit under a special income calculation for the month of application only. This is done by considering only income that is received between the first of the month of application and the date of application. Disregard any income from a new source that is anticipated after the date of application.
122.13 Application for Destitute Households (continued)
NOTE: Exclude as income travel advances that are reimbursements for travel expenses. Count as income travel advances that are an advance on wages when a written contract specifies the advance will be subtracted from wages later earned by the employee.
EXAMPLE: A household applies May 10. It receives a $50 wage advance from its new employer on May 1, but will not receive any other wages from the employer until May 30. The household has a written contract that states that the $50 will be subtracted from these wages. The May 30 payment is disregarded, but the wage advance received prior to the date of application is counted as income.
122.14 Certification Periods
Certify destitute households using expedited service verification requirements for one or two months only if the household cannot reasonably predict what its circumstances will be in the near future or when there is a substantial likelihood of frequent and significant changes in income or household status (see Section 408.4).
122.15 Recertification
The policies regarding destitute migrant households, expedited service verification requirements, and special income calculation apply at recertification, but only for the first month of the new certification period.
At recertification, disregard income from a new source in the first month of the new certification period if income of more than $25 will not be received from the new source by the 10th calendar day after the date of the household’s normal issuance cycle.
EXAMPLE: A household whose current certification period expires on May 31 files a timely application on May 15. During the recertification interview, the case manager discovers that the household will receive its last income from its employer on May 30. It will receive income from a new employer on June 20. Since this household has no other income, the income for the first month of the new certification period is disregarded. If the verification required for recertification is obtained, assign a normal certification period. If not, verify based on expedited service requirements and give the household a new certification period of one month.
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL WORK REGISTRATION Section 130 Page 1
130.1 Purpose This section describes SNAP general work requirements, exemptions from work requirements, and Supplemental Nutrition Assistance Program Employment and Training (SNAP E&T).
130.2 General Policy
A. In May 2015, the State of Maryland elected to become a voluntary state for SNAP E&T work participation requirements. B. As a voluntary state, SNAP requires that each household member (who is not exempt under section 130.5 below) complete a work registration, but participation in a work activity is voluntary except as noted in 130.2 C. This manual uses Work Registration in place of general work requirement terminology. D. Only Able-Bodied Adults Without Dependents (ABAWDs) who are not exempt and do not meet the requirements for an exception are required to complete SNAP work registration and participate in approved work activities, or become employed. (See SNAP Manual section 106 for ABAWD policy).
130.3 Work Registration Procedure
A. At a customer’s initial SNAP certification and at redetermination, an eligibility worker is responsible for: a. Determining which SNAP household members must register for work, b. Registering each individual for work who is not exempt under section 130.5 below, and c. Ensuring that the Work Exemption screen in the Eligibility and Enrollment (E&E) system is updated and correct for each individual at application and recertification.
B. It is not necessary for work registration to be done in person.
______________________________________________________________________ REVISED SEPTEMBER 2025
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL WORK REGISTRATION Section 130 Page 2
130.4 Determination of Exemption Status
Screen SNAP household members for potential exemptions from Work Registration at the time of initial certification and at each subsequent redetermination. If an individual qualifies for more than one (1) exemption, the exemption expected to apply for the longest period of time must be selected.
Note:Customers are responsible for registering for work at their next redetermination when they lose an exemption from Work Registration due to a change in circumstances that is not subject to the requirements of Simplified Reporting. (See SNAP Manual section 420.)
130.5 Exemptions from Work Registration Individuals are exempt from Work Registration by federal statute if they are:
A. Younger than age 16 or aged 60 or older, a. Individuals aged 16 and 17 are also exempt from work registration if they are: i. Not the head of household, ii. Attending school, or iii. Enrolled in a SNAP E&T program at least half-time. B. Physically or mentally unfit for employment. Require verification of the mental or physical disability only if the disability is not evident. Verification includes: a. Receipt of temporary or permanent disability payments issued by public or private sources, or b. A statement from a licensed health care provider, or c. A FIA form 500 completed by a licensed health care provider. C. Subject to, and complying with, any work requirement under Title IV of the Social Security Act, including compliance with Temporary Cash Assistance (TCA) work requirements.
Note: Some TCA customers are not subject to TCA work requirements (e.g. caretaker relatives other than parents). If customers are not
______________________________________________________________________ REVISED SEPTEMBER 2025
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL WORK REGISTRATION Section 130 Page 3
130.5 Exemptions from Work Registration (continued) exempted from TCA work requirements, then they are subject to SNAP Work Registration.
D. Responsible for the care of a dependent child under age 6 or an incapacitated individual. a. When the child turns 6 within a certification period, the person responsible for the care of the child must register for work at the next scheduled redetermination unless they qualify for another exemption. E. Receiving unemployment compensation. a. A person who has applied for, but has not yet begun to receive benefits is also exempt if that person is complying with work requirements associated with their unemployment application. b. Verify unemployment information using BEACON. F. A regular participant in a drug or alcohol treatment or rehabilitation program. G. Employed or self-employed working a minimum of 30 hours weekly OR earning weekly wages at least equal to the federal minimum wage multiplied by 30 hours. a. This includes migrant and seasonal farm workers who are under contract with an employer or crew chief and who will begin employment within 30 days. H. A student enrolled at least half time in any recognized school, training program, or institution of higher education. a. A student enrolled at least half-time in a school of higher education must meet the requirements in Section 102 of this manual. b. The student remains exempt during normal periods of class attendance, vacations, and recesses. c. If the student graduates, is suspended or expelled, drops out, or does not intend to register for the next normal school term ______________________________________________________________________ REVISED SEPTEMBER 2025
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL WORK REGISTRATION Section 130 Page 4
130.5 Exemptions from Work Registration (continued) (excluding summer school) the LDSS must register the customer for work.
130.6 Individual Exemptions
A. Individuals that are required to register for work because they do not meet any of the statutory exemptions in section 130.6 above may still be individually exempted from work registration. B. The fact that the customer meets a condition that could be considered an individual exemption does not automatically grant the individual exemption. a. The situation must exist and the case manager must decide that the circumstance makes participation in work program activities impractical. C. Determine individual exemptions on a case-by-case basis and review the exemption again at recertification.
D. Allowable individual exemptions from Work Registration include: a. Older individual – Aged 55 or older with no formal skill training who has not been employed within the last 10 years and has less than a 10th grade education. b. Multiple barriers – There are multiple barriers to employment, including but not limited to, alcohol or drug abuse, or lack of a driver’s license (making transportation to the work program site difficult). c. Child care difficulties – Caretaker relatives of a child aged 12 years or under and cannot arrange adequate childcare. d. Family problems – Experiencing domestic abuse and must attend counseling sessions that conflict with employment and training participation. e. Homelessness – Lacking adequate shelter or a permanent home and has one or more other limitations such as, but not limited to,
______________________________________________________________________ REVISED SEPTEMBER 2025
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL WORK REGISTRATION Section 130 Page 5
130.6 Individual Exemptions (continued) a history of alcohol or drug abuse, lack of transportation, or inadequate clothing. f. Temporary illness or disability – Resulting in the inability to work for at least 90 days. g. Job-related – The registrant has been laid off temporarily with the expectation of returning to the same employer within three months or less, or an individual who has a verifiable offer of employment to begin within 90 days. h. Transitional living arrangement – Living in a temporary arrangement such as a shelter for battered women or other temporary housing during a family emergency. i. Migrant or seasonal worker – The registrant who moves from one region to another to work or seek work in agriculture or a related seasonal industry, or a registrant who is under contract or has a similar agreement with an employer to begin work within 30 days. j. Convicted offender – Performing unpaid work for a minimum of 30 hours weekly in lieu of sentencing. k. Pregnancy l. Transportation difficulties – No access to any mode of transportation or lives too far away (i.e. a round trip to and from the SNAP E&T program site or potential employer exceeds two hours by reasonable public or private transportation).
130.7 Local Department Responsibility
The Local Department of Social Services (LDSS) will:
A. Register each household member not exempt under the criteria listed in Section 130.5 for work. Complete the Work Exemption/WORKS Referrals screen in E&E.
B. Permit the applicant to complete Work Registration for each household member required to register for employment. ______________________________________________________________________ REVISED SEPTEMBER 2025
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL WORK REGISTRATION Section 130 Page 6
130.7 Local Department Responsibility (continued) C. Screen each work registrant to determine whether they are an Able-Bodied Adult Without Dependent (ABAWD). If so, ABAWD work activity requirements apply. See SNAP Manual section 106 for detailed ABAWD policy and procedures.
130.8 SNAP Employment and Training Program Voluntary Participants
A. In Maryland all E&T participation is voluntary. ABAWDS are not mandatory SNAP E&T participants. a. ABAWDs must participate in work activities but cannot be required to participate in a SNAP E&T program. b. ABAWDS who choose not to participate in a countable SNAP E&T program may meet the work activity requirements in other ways (detailed in SNAP Manual section 106).
B. SNAP E&T programs are available for any SNAP household members that choose to participate voluntarily. a. Voluntary participants are not subject to sanctions for non-compliance with SNAP E&T requirements.
130.9 SNAP Employment and Training Program Work Requirement Work Experience and workfare are governed by the Fair Labor Standards Act (FLSA) minimum wage requirements.
130.10 Loss of Exemption Status Update the Work Exemption/WORKS Referrals screen in E&E when there is a change in circumstances that causes an individual to lose an exemption during the certification period. Otherwise, update individual’s registration who lose their exemption status due to a change not subject to the reporting requirements for work at the household’s next recertification.
130.11 Failure to Comply
A. Individuals that are required to register for work are ineligible if they: a. Refuse to register; ______________________________________________________________________ REVISED SEPTEMBER 2025
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL WORK REGISTRATION Section 130 Page 7
130.11 Failure to Comply (continued) b. Voluntarily quit a job without good cause; or c. Voluntarily reduce their work hours to less than 30 hours per week without good cause.
Note: An individual is exempt from Work Registration as long as they
earn at least the equivalent of the 30 hours pay at the hourly
federal minimum wage.
130.12 Failure to Comply with a Work Requirement under TCA or Unemployment Insurance
A. When a TCA customer fails to comply with a TCA work requirement and is sanctioned, add TCA phantom income on the SNAP case. B. Do not impose a sanction on the SNAP case for non-compliance with TCA requirements. C. Do not use phantom income when a customer’s unemployment insurance (UI) benefits are terminated for failure to comply with UI work requirements (because unemployment insurance is not a means-tested public benefit).
130.13 Ending a Disqualification
A. A disqualification period is a period of time where the customer is ineligible for SNAP benefits. The disqualification period begins on the date of the quit. The length of time disqualification period is in effect is determined by the violation instance: i. First violation - one month or the date of compliance, whichever is later. ii. Second violation - three months or the date of compliance, whichever is later. iii. Third or subsequent violation - 6 months or the date of compliance, whichever is later. B. Following the end of the disqualification period for non-compliance with Work Registration, voluntary quit, or voluntary reduction in work ______________________________________________________________________ REVISED SEPTEMBER 2025
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL WORK REGISTRATION Section 130 Page 8
130.13 Ending a Disqualification (continued) hours, participation may resume if a disqualified individual applies again and is determined eligible. C. Eligibility may be re-established during a disqualification period if the disqualified household member becomes exempt from Work Registration. 130.14 Suitable Employment Employment is considered suitable if the following conditions exist:
A. Earnings a. Must be equal to or more than the federal minimum wage, or b. The employment offered is on a piece-rate basis and the average hourly yield the employee can reasonably expect to earn is equal to or more than the federal minimum wage.
B. Union Membership - The household member, as a condition of employment, or continuing employment, is not required to join, resign from, or refrain from joining any legitimate labor organization.
C. Strikes - The work offered is not at a site subject to a strike or lockout at the time of the offer, unless the strike has been enjoined under §208 of the Labor-Management Relations Act (29 U.S.C. 78 commonly known as the Taft-Hartley Act), or unless an injunction has been issued under § 10 of the Railway Labor Act (45 U.S.C. 160).
130.15 Registrant Proof of Unsuitability for Voluntary Quit or Reduction of Work Hours Employment is considered suitable unless the household member can demonstrate, or the case manager becomes aware that:
A. The degree of risk to health and safety is unreasonable;
B. The member is physically or mentally unfit to perform the employment, as established by documentary medical evidence or reliable information obtained from other sources;
______________________________________________________________________ REVISED SEPTEMBER 2025
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL WORK REGISTRATION Section 130 Page 9
130.15 Registrant Proof of Unsuitability for Voluntary Quit or Reduction of Work Hours (continued) C. The distance from the member’s home to the place of employment is unreasonable considering the expected wage and the time and cost of commuting. Employment is not suitable if: a. Daily commuting exceeds two hours per day, not including transporting children to and from daycare facilities; or b. The distance to employment prohibits walking and neither public nor private transportation is available to transport the member to the job site; or D. The working hours or nature of the employment interferes with the member’s religious observances, convictions, or beliefs.
130.16 Participation of Strikers Strikers whose households are eligible under SNAP Manual section 101 are subject to Work Registration unless exempt under section 130.5.
130.17 Voluntary Quit and Reduction of Work Effort
A. An individual is ineligible if, without good cause, the individual: a. Voluntarily quit a job of 30 hours per week or more; or b. Voluntarily reduce their work effort to less than 30 hours per week without good cause. B. To be considered a voluntary quit the following conditions must exist: a. The job was 30 hours or more per week or provided weekly earnings at least equivalent to the federal minimum wage multiplied by 30 hours; b. The quit happened within 30 days prior to application or anytime thereafter; and c. The quit was without good cause. C. To be considered a voluntary reduction of work effort the following conditions must exist: ______________________________________________________________________ REVISED SEPTEMBER 2025
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL WORK REGISTRATION Section 130 Page 10
130.17 Voluntary Quit and Reduction of Work Effort (continued) a. Before the reduction, the individual was employed 30 hours or more per week; b. The reduction occurred within 30 days prior to the date the application was filed or any time thereafter; and c. The reduction was without good cause.
130.18 Determination of Voluntary Quit
A. Participant Households a. When a participating household loses a source of income, determine if any currently unemployed household member quits their job under the conditions described in section 130.17 above. Do not delay benefits pending this determination. i. The eligibility worker may use an unemployment benefit determination as the basis for establishing whether a job was voluntarily quit. b. An employee of the federal, state, or local government who participates in a strike against the government and is dismissed from his or her job because of participating in the strike is considered to have voluntarily quit the job without good cause. c. The following situations are not considered a voluntary quit: i. If an individual quits a job, secures new employment at comparable wages or hours, and is then laid off or, through no fault of their own, loses the new job, then the earlier quit will not form the basis for disqualification. ii. Changes in employment status resulting from an employer initiated reduction in hours of employment, termination of a self-employment enterprise, or a resignation from a job at the demand of the employer. iii. Quitting a job that paid less than 30 times the hourly federal minimum wage.
______________________________________________________________________ REVISED SEPTEMBER 2025
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL WORK REGISTRATION Section 130 Page 11
130.18 Determination of Voluntary Quit (continued) d. Determine if any household member voluntarily quit in the time between application and certification. If the household member is already participating in SNAP when a quit that occurred prior to certification is discovered, consider the individual as participating in SNAP for the purpose of imposing the penalty.
i. Upon a determination that an individual voluntarily quit employment, determine if the voluntary quit was with good cause as defined in section 130.20. ii. If the voluntary quit was not for good cause, the individual is ineligible for the following disqualification periods of time from beginning the date of the quit: iii. First violation - one month or the date of compliance, whichever is later. iv. Second violation - three months or the date of compliance, whichever is later. iii. Third or subsequent violation - 6 months or the date of compliance, whichever is later. e. If an individual in a participating household is found to have voluntarily quit a job without good cause, provide a notice of adverse action within 10 days after determination of the quit. The notice must: i. Contain the particular act of non-compliance; ii. Contain the proposed period of ineligibility; iii. Contain the actions that may be taken to end or avoid the disqualification; iv. Contain information to request a fair hearing; and, v. Specify that the individual may reapply at the end of the disqualification period. f. Voluntary Quit at the end of a Certification Period i. If a voluntary quit occurred in the last month of a certification period or is determined in the last 30 days of ______________________________________________________________________ REVISED SEPTEMBER 2025
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL WORK REGISTRATION Section 130 Page 12
130.18 Determination of Voluntary Quit (continued) the certification period, do not include the individual in the household for the corresponding period of time beginning with the day after the last certification period ends. ii. Example: Mr. A’s certification period is scheduled to end April 30. He completes his redetermination interview on April 15 for himself and two children ages 14 and 15. At that time the case manager finds that he voluntarily quit his job on April 3 and there is a voluntary quit disqualification from 6 months ago. Since this is his second work requirement sanction, he is ineligible for three months or until the date of compliance, whichever is later. g. If the household does not reapply for SNAP benefits by the end of the certification period after a member voluntarily quits a job, establish an overpayment claim for the SNAP benefits received by the household for the length of the penalty, as described in section 130.12(B), beginning the first of the month after the month in which the quit occurred
i. Example: On May 15 the case manager discovered that Mr. B quit a job on March 4. This is his second violation. Mr. B’s certification period ended May 31 and he did not reapply. Mr. B would not be eligible for April or May benefits. The penalty for a 2nd voluntary quit is three months or until compliance. The case manager establishes an overpayment claim for the SNAP benefits received in April and May. Mr. B is not eligible until July 1 or until he complies with the work requirements whichever is later. If Mr. B reapplies in July, if he is not working another job of 30 hours a week or equivalent to 30 times the federal minimum wage, he remains ineligible.
ii. NOTE: If the participating household’s SNAP benefits continue pending a fair hearing SNAP benefits do not extend past the end of the certification period and the local department determination is upheld, the disqualification period begins the first of the month after the hearing decision is rendered. ______________________________________________________________________ REVISED SEPTEMBER 2025
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL WORK REGISTRATION Section 130 Page 13
130.18 Determination of Voluntary Quit (continued) B. Applicant Households
a. Determine whether any unemployed household member who is required to register for work or who is exempt because the individual is working a minimum of 30 hours weekly or receiving weekly earnings at least equal to the federal minimum wage multiplied by 30 hours, has voluntarily quit a job within the last 30 days. If the case manager learns that a household member has lost a source of income after the date of application but before the household is certified, the case manager must determine whether a voluntary quit occurred. i. Advise the household of: 1. The reason for the denial of benefits for the individual; 2. The length of the disqualification period; 3. The individual’s right to reapply at the end of the disqualification period; and 4. The individual’s right to a fair hearing. ii. The individual disqualified for quitting a job will remain ineligible for the length of the disqualification period even if the individual joins a new household.
H. If an application for SNAP benefits is filed in the last month of the disqualification period, use the same application for denial of SNAP benefits in the remaining month of the disqualification and certification for any subsequent eligible months.
130.19 Exemptions from Voluntary Quit Provisions Voluntary quit provisions do not apply to persons who are exempt from Work Registration (as described in Section 130.5) at the time of the quit except when the individual is exempt because they are working a minimum of 30 hours per week or receiving weekly earnings at least equal to the federal minimum wage multiplied by 30 hours.
______________________________________________________________________ REVISED SEPTEMBER 2025
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL WORK REGISTRATION Section 130 Page 14
130.20 Good Cause for Voluntary Quit Good cause for leaving employment includes the good cause provisions found in Section 130.13 and resigning from a job that does not meet the suitability criteria in Section 130.15. Good cause for leaving employment also includes:
A. Discrimination by an employer based on age, race, sex, color, handicap, religious beliefs, national origin, or political beliefs.
B. Work demands or conditions that make continued employment unreasonable, such as working without being paid on schedule.
C. Acceptance of employment or enrollment of at least half time in any recognized school, training program, or institution of higher education that requires the individual to leave employment.
D. The household needs to move, causing the individual to leave employment when a household member accepts employment or enrolls at least half time in any recognized school, training program, or institution of higher education in another jurisdiction.
E. Resignations by persons under the age of 60 that are recognized by the employer as retirements.
F. Employment that becomes unsuitable by not meeting the criteria specified in Section 130.15 after acceptance of the employment.
G. Acceptance of a bona fide offer of employment of more than 30 hours a week or in which the weekly earnings are equivalent to the federal minimum wage multiplied by 30 hours which, because of circumstances beyond the control of the wage earner, either does not materialize or results in employment of less than 30 hours a week or weekly earnings of less than the federal minimum wage multiplied by 30 hours.
H. Leaving a job in connection with patterns of employment in which workers frequently move from one employer to another, such as migrant farm labor or construction work. There may be some circumstances where households will apply for SNAP benefits between jobs particularly in cases where work may not yet be available at a new ______________________________________________________________________ REVISED SEPTEMBER 2025
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL WORK REGISTRATION Section 130 Page 15
130.20 Good Cause for Voluntary Quit (continued) job site. Even though employment at the new site has not begun, leaving the previous employment is considered good cause if it is a part of the pattern of that type of employment.
130.21 Verification for Good Cause
A. When the information given by the household is questionable, request verification of the household’s statements indicating good cause.
B. The household has the primary responsibility for providing the verification. If it is difficult or impossible for the household to obtain documentary evidence in a timely manner, offer assistance to the household to obtain the verification.
C. Acceptable sources of verification include, but are not limited to, the previous employer, employer associations, union representatives, and grievance committees or organizations. When documentary evidence cannot be obtained, substitute a collateral contact. The local department is responsible for obtaining verification from acceptable collateral contacts provided by the household.
D. Do not deny SNAP eligibility if a quit resulted from circumstances that cannot be verified such as discrimination or for unreasonable work demands.
130.22 Ending a Voluntary Quit Disqualification
A. Following the end of the disqualification period, an individual may begin participating in SNAP if the individual applies again and is determined eligible.
B. The individual may re-establish eligibility during a disqualification period if the violator becomes exempt from Work Registration, except if the exemption is for TCA work registration or receipt of unemployment compensation.
______________________________________________________________________ REVISED SEPTEMBER 2025
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL WORK REGISTRATION Section 130 Page 16
130.23 Fair Hearings/Appeals
A. Each individual or household has the right to request a fair hearing to appeal a denial, reduction, or termination of SNAP benefits.
Note: In general, the only negative action case managers will take is when a customer refuses to register for work without good cause, or a customer voluntarily quits or reduces work without good cause.
B. Individuals may also appeal local department actions such as the determination of exemption status, the type of requirement imposed, or local department refusal to make a finding of good cause when the individual believes that a finding of failure to comply resulted from an improper decision.
______________________________________________________________________ REVISED SEPTEMBER 2025
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL RESOURCES Section 200 Page 1
200.1 Purpose This section describes the Supplemental Nutrition Assistance Program (SNAP) resource limitations, included and excluded resources, and disqualification for certain transfers of resources. Please note that resources are not considered when determining eligibility for categorically eligible households. Remember, because of expanded categorical eligibility, you should not have any non-categorically eligible SNAP households. 200.2 General Information Uniform resource eligibility limits must be applied to non-categorically eligible households. The maximum allowable non-exempt resource limit is $2,250. Households containing an elderly member (age 60 or over) or disabled member are permitted to have $3,250 in non-exempt resources. See Supplemental Nutrition Assistance Program Manual section 212.3B 2-13 for the list of benefits that make non-categorically eligible households eligible for the higher resource standard because of disability. Note: The resource limits described above do not apply to categorically eligible households as described in section 115 (Categorical Eligibility) of this manual. Almost all SNAP households are categorically eligible and this policy on counting resources does not apply to them. 200.3 Included Resources for Households That Are Not Categorically Eligible A. Only for households that are not categorically eligible, document a household’s resources at the point of application in sufficient enough detail to permit verification. Verify the source, amount and frequency of all non-exempt resources only for households that are not categorically eligible. B. Only for non-categorically eligible households, verify non-exempt resources at application and recertification. C. The value of non-exempt resources is the equity value. The equity value is the fair market value less any amount owed on the resource. 200.31 Countable Resources Consider the following when determining the value of a household’s resources: A. Liquid resources, such as:
______________________________________________________________________ REVIEWED JUNE 2026
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL RESOURCES Section 200 Page 2
200.31 Countable Resources (continued) 1. Cash on hand, and 2. Checking or savings accounts. B. Non-recurring lump sums Consider non-recurring lump sums as a resource in the month received unless otherwise excluded. Lump sum payments include but are not limited to the following: 1. Income tax refunds, rebates, or credits; 2. Retroactive Social Security benefits, SSI, TCA, Railroad Retirement or any other retroactive benefits payment; 3. Lump sum insurance settlements; 4. Refunds of rent or utility deposits; 5. Cash lottery prizes; and 6. A Welfare Avoidance Grant (WAG) Reminder: Some WAG payments are reimbursements. See Sec. 211.3G for treatment of reimbursements. Note:Interim assistance to families awaiting benefits from unemployment, social security or SSI may not be excluded as a non-recurring lump sum payment because the payment is designed to provide assistance for normal living expenses.
If the local department anticipates only one payment, consider it a non-recurring lump sum payment if it meets the above criteria. However, if a second payment is made later in the same 12 month period, do not consider the second payment as a non-recurring lump sum. Either count the second WAG payment as income or, if applicable, exclude it as a reimbursement.
If more than one payment is anticipated, count them as income or, if applicable, exclude them as reimbursements.
______________________________________________________________________ REVIEWED JUNE 2026
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL RESOURCES Section 200 Page 3
200.32 Jointly Owned Resources A. Consider resources owned jointly by two or more households totally available to the applicant unless the applicant can demonstrate that the resource is inaccessible. B. Consider a resource unavailable to the household if it cannot be practically subdivided and the household’s access to it is dependent on the agreement of the joint owner who refuses to comply. C. Count only the accessible portion if a household has access to only a portion of a resource. Disregard the entire value of the resource if it is totally inaccessible because the joint owner refuses to cooperate. D. Consider the resources of residents of shelters for battered women and children (as defined in Section 103 of this manual) as inaccessible when: 1. The resources are jointly owned by members of their former household; and 2. The resident’s access to the resources is dependent on the agreement of the joint owner who still resides in the former household. 200.33 Resources of Non-Household Members A. Exclude the resources of non-household members in non-categorically eligible households, such as ineligible students, unless the individual is: 1. Disqualified for failure to provide a social security number, 2. An ineligible alien, 3. Disqualified for an Intentional Program Violation (IPV), 4. A felony drug felon, 5. A fleeing felon, 6. Disqualified for failure to comply with work requirements, or 7. An able-bodied adult without dependents (ABAWD). B. For the above categories of disqualified persons, count the person’s resources as available to the remaining eligible household members. ______________________________________________________________________ REVIEWED JUNE 2026
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL RESOURCES Section 200 Page 4
200.4 Excluded Resources Certain resources are not counted when determining whether a household is below the allowable resource limit. Remember, because of expanded categorical eligibility, you should not have any non-categorically eligible SNAP households. 200.41 Excluded Resources A. Exclude all resources except for cash on hand and checking and savings accounts. B – H describes resources that may be deposited in a bank account but are excluded. B. Disaster-related loans and grants Exclude any governmental payment designated to restore a home damaged in a disaster, if the household is subject to a legal sanction for using the payment for other purposes. C. Inaccessible resources 1. Inaccessible resources include but are not limited to the following: (a)Irrevocable trust funds; (b)Inaccessible jointly owned resources; 2. Consider as inaccessible any funds in a trust, or transferred to a trust Including income produced by the trust if: (a)The trust arrangement is not likely to end during the certification period; (b)No household member has the power to revoke the trust arrangement or change the name of the beneficiary during the certification period; (c)The trustee administering the fund is either: (i) A court, or an institution, corporation, or organization that is not under the direction or ownership of any household member, or (ii)An individual (including a household member) who has court imposed limitations to restrict use of the fund to benefit the specific person named by the trust; ______________________________________________________________________ REVIEWED JUNE 2026
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL RESOURCES Section 200 Page 5
200.41 Excluded Resources (continued) (d)Trust investments made on behalf of the trust do not directly involve or assist any business or corporation under the control, direction or influence of a household member; and (e)The funds in the irrevocable trust are either from: (i) The household’s own funds solely to make investments on behalf of the trust to pay the educational or medical expenses of any person named by the household creating the trust, or (ii)Non-household funds by a non-household member. D. Resources that have been prorated as income (Including income of students or self - employed persons) E. Resources/ Income excluded by Federal Statute 1. Benefits received under the special supplemental food program for women, infants and children (WIC); 2. Benefits received under the National School Lunch Act (School Lunch and Breakfast Programs, Summer Food Service Program for Children, Commodity Distribution Program, Child and Adult Care Food Program); 3. Benefits received under the Disaster Relief Act; 4. Benefits received under the Higher Education Act; 5. Benefits received from the Workforce Innovation and Opportunity Act except for on-the-job training payments to: (a)Youths, other than dependents under 19 years old, in year round programs, and (b)Adults; 6. Benefits received under the Agent Orange Compensation Exclusion of 1989; 7. Benefits received under the Radiation Exposure Compensation Act of 1990; ______________________________________________________________________ REVIEWED JUNE 2026
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL RESOURCES Section 200 Page 6
200.41 Excluded Resources (continued) 8. Benefits received under the Civil Liberties Act of 1988 (Wartime Relocation of Civilians); 9. Benefits received under the Crime Act of 1984; 10.Benefits received under the Nazi Persecution Crime Act; 11. Benefits received under Public Law 104-204 (Payments to a child of a Vietnam veteran for a disability resulting from spina bifida suffered by the child); 12.Reimbursements from the Uniform Relocation Assistance and Real Property Acquisition Policy Act of 1970; 13.Payments received under the Alaska Native Claims Settlement Act or the Sac Fox Indian claims agreement; 14.Payments received by certain Indian tribal members involving sub-marginal land held in trust by the United States; 15.Payments received from the disposition of funds to the Grand River Band of Ottawa Indians; 16.Payments received by the Confederated Tribes and Bands of the Yakima Indian Nation and the Apache Tribe of the Mescalero Reservation from the Indian Claims Commission; 17.Payments to the Passamaquoddy Tribe and the Penobscot Nation or any of their members received pursuant to the Maine Indian Claims Settlement Act of 1990; 18.Payments of relocation assistance to members of the Navajo and Hopi Tribes; 19.Energy assistance payments under the following circumstances: (a)Federal energy assistance, except that provided under Title IV-A of the Social Security Act (Personal Responsibility and Work Opportunity Reconciliation Act of 1996); (b)Federal or State one-time assistance for weatherization or emergency repair, or replacement of heating or cooling devices; ______________________________________________________________________ REVIEWED JUNE 2026
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL RESOURCES Section 200 Page 7
200.41 Excluded Resources (continued) (c)Low-Income Home Energy Assistance Program (LIHEAP) and Electric Universal Service Program (EUSP) payments or allowances. LIHEAP funds the Maryland Energy Assistance Program (MEAP); (d)State or local general assistance for energy assistance which (under State law cannot be provided in cash directly to the household); 20.All student financial assistance; 21. Any Federal, State, or local Earned Income Tax Credit (EITC), F. Where an exclusion applies because of the use of a resource by or for a household member, the exclusion will also apply when the resource is used by or for an ineligible alien or disqualified member whose resources are counted as part of the household’s resources. G. The resources of any household member who receives SSI, TCA or TDAP or Public Assistance to Adults (PAA) or any service funded by the Temporary Assistance to Needy Families (TANF) program. H. Funds deposited into an individual development account (IDA). 200.42 Handling Excluded Funds A. Excluded funds, including any interest earned on those funds, kept in a separate account remain excluded indefinitely. B. Any excluded funds co-mingled in an account with other funds remain exempt for six months only. Six months after the funds are co-mingled, consider all funds in the account before the end of the sixth month a countable resource. C. Once excluded funds are co-mingled, they cannot later be withdrawn and placed in a separate account for the purposes of an exemption.
EXCEPTION: The resources of students and self-employed persons that have been prorated as income retain their exclusion for the period of time over which they were prorated.
______________________________________________________________________ REVIEWED JUNE 2026
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL RESOURCES Section 200 Page 8
200.43 Verification Verification of an excluded resource is not ordinarily required because the resource does not affect household eligibility. Request verification in questionable cases (e.g. the household misrepresents an otherwise countable resource as one that would be excluded). 200.5 Transfer of Resources Remember, because of expanded categorical eligibility, you should not have any non-categorically eligible SNAP households. A. At application, request non-categorically eligible households to provide information regarding any resources the household has transferred during the three-month period immediately preceding the date of application. B. Disqualify from participation in the SNAP those households that transfer resources knowingly, for the purposes of qualifying or attempting to qualify for benefits (the disqualification period is for up to one year from the date of transfer discovery). C. The disqualification penalty also applies to households that transfer resources after they are determined eligible for the purpose of remaining eligible. For example, a household acquires a resource after being recertified, and transfers the resource to avoid exceeding the resource limit. 200.51 Acceptable Transfers The following transfers do not affect eligibility for SNAP: A. Resources that do not otherwise affect eligibility, including resources that are already excluded or resources that, when added to all other non-exempt resources, would not put the household over the limit; B. Resources that are sold or traded at, or near, fair market value. Note: Evaluate as a resource the money or items received in trade, unless the resource is otherwise exempt. If a household subsequently transfers the money or items, evaluate the second transfer separately. C. Resources that are transferred between members of the same SNAP household;
______________________________________________________________________ REVIEWED JUNE 2026
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL RESOURCES Section 200 Page 9
200.51 Acceptable Transfers (continued) D. Resources that are transferred for reasons other than qualifying or attempting to qualify for benefits. For example, a parent sets up an educational trust fund that meets the definition of an excludable trust fund. 200.52 Establishing a Disqualification Give households a reasonable opportunity to explain the circumstances surrounding a transfer of resources. Do not disqualify the household if the household can establish a valid reason for the transfer, other than the intent to qualify. Do not disqualify a categorically eligible household. A. Deny the household’s application if it is determined it transferred resources knowingly, with the intent to qualify for benefits. The denial notice must state the reason for and length of disqualification as well as the right to a fair hearing. B. The disqualification period begins with the month of application. C. Send a Notice of Adverse Action explaining the reason for and length of the disqualification if a household’s case is active at the time a transfer is discovered. D. The disqualification period begins with the first allotment following the expiration of the adverse action period, unless the household requests a fair hearing and continued benefits (benefits are not continued if the certification period has expired and eligibility has not been redetermined). E. Do not impose a disqualification penalty more than once for the same transfer. The case manager must very clearly document that the disqualification was implemented. 200.53 Determining the Length of the Disqualification
A. Base the length of disqualification on the amount that exceeds the resource limit when the value of the transferred resource is added to all other countable resources. ______________________________________________________________________ REVIEWED JUNE 2026
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL RESOURCES Section 200 Page 10
B. To determine the length of the disqualification period: 1. Add the value of the transferred resource to the total countable resources; 2. Subtract the appropriate resource limit from the total amount;
3. The remainder is the amount in excess of the resource limit that is used to determine the length of the disqualification:
AMOUNT IN EXCESS
PERIOD OF
OF RESOURCE LIMIT
DISQUALIFICATION
$ 0 - 249.99
1 Month
250 - 999.99
3 Months
1,000 - 2,999.99
6 Months
3,000 - 4,999.99
9 Months
5,000 or More
12 Months
EXAMPLE: A one-person household that is not categorically eligible, with $5,000 in the bank, transfers $3,500 to a relative. A determination is made that the transfer was made for the purpose of qualifying for the program, resulting in disqualification of the household. The amount in excess of the resource limit is computed as follows:
$ 3,500 Transferred amount
1,500 Bank account
$ 5,000 (total resources)
- 2,000 (resource limit)
$ 3,000 (excess resources)
Based on this computation, the household is disqualified for a period of 9 months.
______________________________________________________________________ REVIEWED JUNE 2026
201.1 Purpose
This section describes the treatment of vehicles.
201.2 General Information
All vehicles are excluded resources when determining Supplemental Nutrition Assistance Program (SNAP) eligibility. The type of vehicle does not matter (automobile, boat, recreational vehicle, or airplane, etc.).
Case managers are not required to complete motor vehicle screens to verify ownership of any vehicle.
Vehicle and insurance payments are still considered when exploring the possibility of a deficit budget. Do Not Count!These are excluded resources
210.1 Purpose
This section describes income factors that the case manager must consider when determining Supplemental Nutrition Assistance Program (SNAP) eligibility and benefit levels. It defines income that must be included in the eligibility determination.
210.2 General Information
When determining eligibility for the SNAP the local department will:
Evaluate the household’s total income. Some of the household’s income may be excluded from consideration (see Section 211, Excluded Income).
Determine the excluded income first, as it will have no impact on the household’s eligibility.
Identify and verify all included income and correctly enter the income on E&E.
210.3 Included Income
All earned income and unearned income of each household member are included unless specifically excluded.
Identification of income as earned, self-employment, or unearned helps you determine whether the household is entitled to the earned income deduction.
210.31 Earned Income
The case manager will use the gross amount of earned income.
No deductions are given for taxes, etc.
A 20 percent earned income deduction is applied to earned income.
Earned income includes:
Wages, including tips;
Salaries;
Vacation pay;
210.31 Earned Income (continued)
Garnishments from wages, such as child support payments.
Garnishments may appear as deductions from gross pay. Count the gross wages.
Do not count an amount withheld to repay a prior overpayment received from that same source.
Sick benefits paid by an employer to an employee who expects to return to work;
Striker’s income prior to the strike as if it were still being received;
Training Allowances
Training allowances from vocational and rehabilitative programs recognized by federal, state, or local governments are earned income when they are not reimbursements, or to the extent, they exceed the expenses they are intended to reimburse. (See Section 211 (G) for treatment of reimbursements.)
Earnings from the Workforce Innovation and Opportunity Act programs.
Consider earned income (EI) earnings of individuals who are participating in on-the-job training programs under the Workforce Innovation and Opportunity Act. This does not apply to household members under age 19 who are under the parental control of another adult member, regardless of school attendance. (See Section 211.3 (K) for a complete listing of excludable income under Federal statute.)
In certain special households, income may be treated differently. These special households are described in the following sections:
Section 101 – Strikers
Section 102 – Students
Section 103 – Residents of Shelters
Section 104 – Self-employed Households/Farmers
Section 105 – Households with Boarders
210.31 Earned Income (continued)
Section 108 – Households with Non-Members or Disqualified Members
Section 109 – Residents of Group Living Arrangements, Veterans and Spouses/Children; Elderly and Disabled Living with others
Section 401 – Expedited Households
Military Re-Enlistment Bonuses may be paid in two ways and it is up to the branch of the military to decide who is eligible to receive a bonus and how it is paid:
A lump sum which is considered a non-recurring lump sum payment (resource) in the month received, or
As a 50% lump sum and the balance in annual payments. The entire bonus amount is counted as earned income.
Average the initial lump sum over a 12 month period
Treat remaining payments as an annuity and average over 12 months.
210.32 Self-employment Income
Consider self-employment income as a type of earned income.
Calculate self-employment income in the following manner:
Households with self-employment income receive a 50 percent earned income deduction applied to its gross self-employment earnings. The deduction is intended to cover the self-employed household’s cost to do business. If entered correctly, E&E will compute the deduction. (See Section 104 for more information about self-employed households.)
Apply the 20% earned income deduction to the net income amount.
Example: A self-employed daycare provider had $12,000 gross annual income from her business. The annualized amount is $1,000 per month. 50% of $1,000 is $500. $1,000 minus $500 equals $500. 20% of $500 is $100. $500 minus $100 equals $400. $400 is this customer’s net earned income from self-employment.
NOTE: Consider self-employment (SE) income rental payments received by individuals who own rental property. If the individual is actively engaged in management of the rental property at least 20 hours per week, treat the income as earned income, and allow the 50 percent cost-to-produce income deduction. If the individual spends less than 20 hours per week managing the property, treat the income as unearned income after subtracting the 50 percent deduction for cost-to-produce.
Example: Mr. and Mrs. Brown own a duplex. They live in duplex A and rent out duplex B. They receive $500 monthly in rental payments from duplex B. They do not spend 20 hours per week in the management of the property. They are entitled to a 50 percent self-employment deduction. ($500x.50=$250). The household’s countable rental income is $250.
Treat room and/or board income as self-employment income regardless of the time spent in this activity, if the roomers and/or boarders live with the SNAP household. Deduct 50 percent of the gross roomer and/or boarder income as the cost-to-produce. Then apply the 20 percent earned income deduction. The remainder is the adjusted net income and is countable earned income for the household.
210.33 Unearned Income
The local department will use the gross amount of unearned income. No deductions are given.
Example: No deduction is made from Social Security benefits for Medicare. No deduction is made for taxes withheld from Unemployment Insurance or retirement benefits or from Worker’s Compensation.
Unearned income, to which the earned income deduction cannot be applied, includes the following:
Assistance payments based on need, such as:
Temporary Cash Assistance (TCA),
Temporary Disability Assistance Program (TDAP)
Supplemental Security Insurance (SSI),
Foster care and guardianship care only when the child is included in the SNAP household,
Adoption subsidies;
Public Assistance to Adults (PAA).
Annuities,
Pensions,
Retirement benefits,
Severance pay,
Veteran’s benefits,
Disability payments,
Unemployment insurance benefits,
Strike benefits,
Gross rental income less the 50 percent cost-to-produce from rental property when the household member is not actively engaged in the management of the property at least 20 hours per week,
Child support payments made directly to the household by non-household members,
Child Support Pass-Through payments received from the Child Support Administration (CSA),
Beginning July 1, 2019, all or a portion of child support payments received through DHS’s CSA will be passed through to eligible TCA households’ EBT cards. This pass-through benefit is countable toward SNAP benefits as unearned income. E&E calculates the average of three consecutive months of child support payments and determines the unearned income amount that will be counted toward the household’s SNAP benefit calculation. Should the non-custodial parent miss a child support monthly payment, E&E will stop counting the pass-through toward the SNAP benefits. There must be at least three consecutive months of child support payments received before E&E can recalculate the unearned income and begin counting it toward SNAP benefits again. This pass-through benefit is applicable only to child support payments made directly from CSA to the TCA household for minors receiving TCA.
Note: More information on the child support pass-through benefit can be found in TCA Manual Section 1312.
Alimony payments made directly to the household by non-household members,
Payments from government-sponsored programs,
Income from annuities or dividends, even when not withdrawn,
Interest and royalties,
Assistance payments from programs that require as a condition of eligibility the actual performance of work without compensation, other than the assistance payment,
Unearned income of a sponsor and the sponsor’s spouse (if living with the sponsor) that is deemed available to the sponsored immigrant, and
All other direct money payments that can be construed to be a gain or benefit to the household.
210.34 Income of an Ineligible or Disqualified Individual
Count the earned or unearned income in its entirety, minus the appropriate deductions, of an individual disqualified from the household for an individual:
Disqualified for Intentional Program Violation as described in Section 480,
During any period he or she is fleeing to avoid prosecution, custody or confinement after conviction for a felony, or violating a condition of parole or probation,
Convicted of an offense that is classified as a drug felony, occurring after August 22, 1996,
Noncompliance with work requirements as described in Section 130.
Count as income the earned or unearned income, less a pro-rata share for the individual or individuals who are ineligible:
For failure to comply with social security requirements as described in Section 405,
For failure to comply with the Able-Bodied Adults Without Dependents (ABAWD) work requirements (such as failing to be employed an average of 80 hours per month) as described in Section 130.24, or
Because they do not meet citizenship or immigrant requirements as described in Section 120.
210.35 Third Party Payments
The local department will count third party payments as household income.
A third party payment is money owed to a household, but paid directly to someone outside the household for a household expense.
Third party payments include:
Wages that are withheld by the employer and paid directly to a third party for household expenses such as rent, property taxes, or child support,
Public Assistance payments that are sent to a third party or to a protective payee for a purpose such as managing the household’s expenses,
Money deducted from a court order or binding written support or alimony payment and sent to a third party for household expenses, and
Money deducted to repay a prior underpayment of taxes to the IRS. This includes any payments specified by a court order to go directly to a third party rather than the household.
210.36 Failure to Comply with Requirements of a Federal, state or Local Means-tested Assistance Program
Reduction of Public Assistance Benefits
When a household’s means-tested public assistance is reduced or terminated because a household member fails to perform an action required under the assistance program, count the full amount of the public assistance payment as phantom income for SNAP benefits. This is done so that the SNAP benefits will not increase. Examples of means-tested programs include TCA, TDAP, and PAA.
Note: SSI is not a public assistance program for the purposes of phantom income policy.
The failure to comply with a requirement of the means-tested program does not have to be intentional.
If the local department is unsuccessful in obtaining the necessary cooperation from another State, federal or local means-tested program, it will not be held responsible for noncompliance with the rule as long as a good faith effort has been made to get the information.
The income from the means-tested program is frozen at the same amount received before the penalty.
Procedural vs. Substantive Requirements.
A procedural requirement, which does not trigger phantom income, is a step that a customer must take to continue to get assistance, such as providing verification. Do not use phantom income for not complying with a procedural requirement.
A substantive requirement, which triggers SNAP phantom income, is a behavioral requirement that is designed to improve the well being of the household. Examples include:
Work and child support requirements,
Requirements for school attendance,
Requirements for health checkups for children under age 6,
Compliance with substance abuse requirements.
Limits on Imposing the Sanction.
This policy does not apply to customers who fail to perform a required action at the time of application;
This policy applies at the time of redetermination for continued benefits if there is no break in participation;
The customer must be certified for SNAP benefits at the time of the failure to perform the required action.
Example: Mr. B receives TCA for himself, his wife, and children. They do not receive SNAP benefits. In April Mr. B refused to participate in a work activity and the TCA was closed. In May Mr. B applied for SNAP benefits. The case manager will not use phantom income in this situation.
Assistance payments are “reduced” if they are decreased, suspended or terminated.
Penalty Periods for TCA
Failure to Comply with a Child Support Requirement - Failure to comply without good cause results in a full family sanction. The penalty will end upon compliance with the program requirement.
Failure to Comply with a Work Requirement - For noncompliance with a work activity the penalty period will end as follows:
For the first instance of noncompliance, the penalty ends upon compliance.
For the second instance of noncompliance, the penalty ends 10 days after compliance with the activity.
For the third and subsequent instance of noncompliance, the penalty period ends after 30 days of compliance with the work requirement.
Finding of Fraud - An assistance unit is ineligible for the following periods of time upon a finding of fraud by a court of law:
For six months after the first finding of fraud or until full repayment of the overpayment,
For 12 months after the second finding of fraud or until full repayment of the overpayment,
Permanently after the third finding of fraud.
Failure to comply with substance abuse requirements.
Failure to obtain preschool health or to ensure the school attendance of children in the home. This is a $25 disallowance.
After a finding of fraud in the TCA program, continue the SNAP certification period until it expires. If the household reapplies for SNAP benefits during the TCA penalty period, when possible, establish a certification period that ends at the same time the TCA penalty ends.
Example: An assistance unit that had received a $648 TCA grant is terminated because of a second fraud finding. The family is ineligible for TCA for 12 months. The TCA amount countable for SNAP benefits until the end of the penalty period is $648.
In some SNAP situations, a penalty period for noncompliance with a requirement is ended and the sanction is considered cured even though an individual does not technically comply with the TCA program requirement. When a penalized household becomes technically or financially ineligible for TCA or another means-tested benefit, the frozen TCA income is no longer counted in the calculation of the SNAP benefit.
Include the TCA benefit received prior to the reduction or closure of TCA as income for SNAP benefits when a TCA assistance unit is sanctioned for failing to comply with a requirement of Family Investment Program (FIP) or when an assistance unit member has been found guilty of fraud.
Take action on changes in household circumstances that are not related to the penalty imposed by a means-tested program.
Count the public assistance benefit to maintain the SNAP benefit at the same level during the period of reduction, suspension, or termination.
Count the amount recouped from a public assistance benefit for intentional, household-caused overpayments.
210.4 Verification
Verify gross non-exempt income at application and recertification.
See Section 420 for required verification when a change is reported.
The primary source for obtaining verification of income is the applicant. Verification may be made from documentary sources such as pay stubs or from
verbal or written statements made by the employer or the agency from which the income is received.
In addition to verifying reported income, the local department may need to consider the possibility of unreported income. Some situations that may indicate unreported income are:
State Verification Exchange System (SVES) indicates receipt of Social Security Administration administered benefits.
Maryland Automated Benefits System (MABS) indicates work history or receipt of unemployment insurance benefits
Shelter payments exceed reported income
Verify earned income through the applicant whenever possible by viewing the following:
Pay stubs or pay envelopes
Employee’s W-2 form
Other sources of verification include:
1. Employers wage records
2. Statement from employer
3. MABS/SVES
4. Court support order, divorce or separation papers
5. Award letters
NOTE: In cases where attempts made by the applicant and/or agency to obtain verification are unsuccessful because the source of the income is uncooperative, and all other sources of verification have been tried, do not deny the household solely on this basis. Consult with the applicant and use the best available information to arrive at an amount to be used.
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL EXCLUDED INCOME Section 211 Page 1
211.1 Purpose This section defines which types of income are excluded from consideration when determining the household’s eligibility and benefit level for the Supplemental Nutrition Assistance Program (SNAP). 211.2 General Information A. The local department will not count income from certain sources when determining a household’s eligibility and allotment. B. The local department must verify excluded income when the household has no included income or very low income and the presence of the excluded income explains how the household can live without income. 211.3 Excluded Income The local department will exclude only the following types of income. Treat all other income as included income. A. Infrequent and Irregular Income - Any income in the certification period which is received too infrequently or irregularly to be reasonably anticipated provided: a. Earned income does not exceed $30 in a calendar quarter. If the amount exceeds $30, the full amount is counted as income; and b. Unearned income does not exceed $200 every 6 months. If the amount exceeds the limit, the full amount is counted as income. B. Educational assistance awarded to a household member enrolled at a recognized institution of post secondary education, at a school for persons with disabilities, in a vocational education program, or in a program that provides for obtaining a secondary school diploma or the equivalent of a secondary school diploma. This includes but is not limited to: a. Grants; b. Scholarships; c. Fellowships; d. Educational loans on which payment is deferred; REVISED APRIL 2026
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL EXCLUDED INCOME Section 211 Page 2
211.3 Excluded Income (continued) e. Work-study; and f. Veterans educational benefits. C. All loans, including loans from private individuals as well as commercial institutions. a. A formal repayment agreement is not required; however, the intent to repay the loan must exist. i. The customer must provide a signed statement regarding the repayment obligation from the individual making the loan. ii. If the customer indicates that the source of the loan refuses to provide a signed statement for verification purposes, the case manager must attempt to reach the loan source to independently verify the information declared by the customer. iii. If the source of the loan refuses to cooperate with the case manager, they may accept the household’s statement regarding the repayment agreement. b. Do not confuse loans with advances in income. The local department will count an income advance as income when it is received. D. Money received for the care and maintenance of a third-party beneficiary who is not a household member includes payments to a guardian or protective payee for care of a non-household member. a. If the intended beneficiaries of a single payment are both household and non-household members, exclude only that portion of the payment intended for the non-household member.
Example 1: A child who is a Temporary Cash Assistance (TCA) recipient is attending Maryland School for the Deaf. The child is included in the TCA grant. A pro-rata share of the TCA grant is excluded and the child is excluded from the SNAP benefit household during the school year when they do not reside in the household.
REVISED APRIL 2026
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL EXCLUDED INCOME Section 211 Page 3
211.3 Excluded Income (continued)
Example 2: Customer A is applying for SNAP for themselves only. They are the payee for their child’s Social Security Disability Insurance (SSDI) payment but the child lives in a group home and is not part of the SNAP household. Customer A uses the entire amount of SSDI to pay the child’s bills. This SSDI payment is not counted as income for Customer A’s SNAP benefits.
Note: If Customer A uses part of the SSDI payment for their own expenses, the portion used is countable income for the SNAP household. b. If the non-household member’s portion cannot be readily identified, prorate the payment evenly among the intended beneficiaries. Exclude the non-household member’s prorated portion or the actual cost of care and maintenance, whichever is less. E. The earned income of 17 year old or younger elementary or high school students (including those who attend GED or home-school classes that are recognized, operated, or supervised by the State or the student’s local school district). Note: Begin counting this income in the month following the month in which the student turns 18. a. The student must live with their natural, adoptive, or stepparents or be under the parental control of a household member other than a parent. b. The student must be attending school for enough time for the State or local school district to consider the person a student regardless of the amount of time spent in class. This exclusion applies during school breaks and vacations provided the student plans to attend school when regular sessions resume. c. If the student’s portion of earned income cannot be differentiated from that of other household members, the income is evenly prorated among all the individuals who earned the income. Do not consider the student’s pro-rata share. d. Do not exclude the earned income of an elementary or high school student who lives on their own. REVISED APRIL 2026
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL EXCLUDED INCOME Section 211 Page 4
211.3 Excluded Income (continued) F. Non-recurring lump-sum payments including payments a household expects to receive during the certification period (treated as a resource in the month received, unless specifically excluded by Federal statute). Such payments include, but are not limited to: a. Income tax refunds; b. Rebates or credits; c. Retroactive Social Security Disability Insurance (SSDI) and Supplemental Security Income (SSI) payments; d. SSI installment payments; e. Railroad retirement benefits or other payments; f. Insurance settlements; or g. Refunds of security deposits on rental property or utilities.
G. Reimbursements for specifically identified past or future expenses (other than normal living expenses). a. To be excluded, the reimbursement must be used for the purpose intended. b. Any portion of the reimbursement that exceeds actual incurred expenses is not excluded. A reimbursement is not considered excessive unless the provider of the payment or household indicated it was. c. Do not exclude reimbursements that represent a gain or benefit to the household. For example, reimbursements for normal household living expenses such as rent or mortgage, personal clothing, or food eaten at home, are a gain or benefit and are not excludable.
Note: When a reimbursement covers several expenses, the expenses do not have to be separately identified unless part of the reimbursement covers normal living expenses. d. Excludable reimbursements include, but are not limited to those for:
REVISED APRIL 2026
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL EXCLUDED INCOME Section 211 Page 5
211.3 Excluded Income (continued) i. Flat allowances over the regular wage for job or training related expenses such as travel, per diem, uniforms, and transportation to and from the job or training site; ii. Travel expenses incurred by migrant workers; iii. Out-of-pocket expenses incurred by volunteers in their work; iv. Medical expenses or dependent care (including daycare and attendant care payments for services provided by a non-household member); or v. Paying for services provided by Title XX of the Social Security Act (other than normal living expenses). Note: If a household incurs job or training-related expenses and is not reimbursed, those expenses cannot be deducted from the earnings. Deductions are limited to those contained in SNAP Manual Section 212 Deductions. H. Income In-kind: Any gain or benefit which is not in the form of money payable directly to the household, such as meals, clothing, public housing, produce from a garden, and shelter provided by an employer. I. Third party payments not owed to the household and paid directly to someone outside the household for a household expense. However, not all third party payments are excludable (see SNAP Manual Section 210 Income for included third party payments). Third party payments are excluded if: a. The person making the payment is not a household member; b. The person or organization uses its own funds to make a direct payment to pay the household’s creditors or a person or organization providing a service to the household; c. EAFC payments and TCA payments are made jointly to the household and vendor. If the household has full access to a payment, it cannot be excluded; d. Made by a friend or relative who is not a household member and paid directly to the landlord for rent; REVISED APRIL 2026
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL EXCLUDED INCOME Section 211 Page 6
211.3 Excluded Income (continued) e. Rent or mortgage payments to the landlord or mortgage holder funded by the Department of Housing and Urban Development (HUD); f. Made by a government agency to a child care institution to provide care for a household member; or g. Made under a court order or other legally binding agreement requiring direct payment to a third party. Reminder: An expense covered by an excluded vendor payment (except for Maryland Energy Assistance Program (MEAP) and Electric Universal Service Program (EUSP) payments) or an excluded reimbursement is not deductible. J. Child Support payments received by TCA recipients which must be transferred to the Child Support Administration (CSA) to maintain TCA eligibility. This exclusion applies even if the household does not send direct child support to IV-D. K. Income that is specifically excluded by Federal statute. The following laws provide an exclusion: a. The National School Lunch Act; b. The Child Nutrition Act of 1966; c. Veterans’ Benefits Improvement and Health Care Authorization Act of 1986; d. The Disaster Relief Act of 1974, including: i. Disaster Relief employment funded under national emergency grants; and ii. Disaster unemployment assistance; e. Section 204(b)(1)(C) or section 264(c)(1)(A) of the Workforce Investment Act (except for the earnings of a household member who is under 19 years old under parental control of another adult member; REVISED APRIL 2026
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL EXCLUDED INCOME Section 211 Page 7
211.3 Excluded Income (continued) f. The Low-Income Home Energy Assistance Act of 1986; g. The Higher Education Amendments of 1992; h. The Housing and Community Development Act of 1987; i. The Child Care and Development Block Grant Act; j. Public Law 103-286 (Payments made to individuals because of their status as victims of Nazi persecution); k. The Crime Act of 1984; l. Public Law 104-204 (A monthly allowance paid to a child of a Vietnam veteran born with spina bifida); m.The Uniform Relocation Assistance and Real-Property Acquisition Policy Act of 1970; n. The Civil Liberties Act of 1988 (Wartime Relocation of Civilians); o. Agent Orange Compensation Exclusion Act of 1989; p. Radiation Exposure Compensation Act of 1990; q. Military Combat Pay; r. The National and Community Service Trust Act of 1993. AmeriCorps payments fall under this act; s. Cranston-Gonzalez National Affordable Housing Act of 1990; t. Housing and Community Development Act of 1992 (YouthBuild Program). Treat payments received under this Act like JTPA payments as described in section 211.3(J)(5); u. Alaskan Native Claims Settlement Act; v. Title II (RSVP, Foster Grandparents, Senior Companion Program, and others) of the Domestic Volunteer Services Act of 1973, as amended. Payments under Title I of the Act (including payments from such Title I programs as VISTA, University Year for Action, and Urban Crime Prevention Program) to volunteers REVISED APRIL 2026
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL EXCLUDED INCOME Section 211 Page 8
211.3 Excluded Income (continued) are excluded if the volunteer was receiving SNAP benefits or public assistance at the time they joined the Title I program. Temporary interruptions in SNAP participation will not affect the exclusion once an initial determination is made; w. Income from certain sub-marginal land that is held in trust for certain Indian Tribes (P.L. 94-114, Section 6); x. The interests on an individual Indian’s trusts or restricted lands (an excluded resource), and up to $2,000 per year derived from such interests and received by individual Indians (P.L. 93-134); y. Income of an SSI recipient that is necessary for the fulfillment of a Plan for Achieving Self Support (PASS) which has been approved by the Social Security Administration. This income may be spent in accordance with an approved PASS or deposited into a PASS savings account; z. All student financial assistance that is funded in whole or in part under Title IV or Part E of Title XVII of the Higher Education Act or under a Bureau of Indian Affairs student assistance program. aa.The Carl D. Perkins Vocational Education Act of 1990 which includes the following: i. Model Program of Regional Training for Skilled Trades; ii. Demonstration Projects for the Integration of Vocational and Academic Programs; iii. Indian Vocational Education Program; iv. Native Hawaiian Vocational Education Program; v. State Vocational and Applied Technology Education Program which includes the following: 1. State Program and State Leadership Activities; 2. Program for Single Parents, Displaced Homemakers and Single Pregnant Women; REVISED APRIL 2026
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL EXCLUDED INCOME Section 211 Page 9
211.3 Excluded Income (continued) 3. Sex Equity Program; 4. Programs for Criminal Offenders; 5. Secondary School Vocational Education Program; 6. Post-Secondary and Adult Vocational Education Program; 7. State Assistance for Vocational Education Support programs for Community-Based Organizations; 8. Consumer and Homemaking Education Program; 9. Comprehensive Career Guidance and Counseling Program; 10.Business-Labor-Education Partnership for Training Program; 11. National Tech-Prep Education Program; 12.State-administered Tech-Prep Education Program; 13.Supplemental State Grants for Facilities and Equipment and other Program Activities; 14.Community Education Employment Centers Program; 15.Vocational Education Lighthouse Schools Programs; 16.Tribally Controlled Post-Secondary Vocational Institutions Program; 17.Vocational Education Research Program; 18.National Network for Curriculum Coordination in Vocational and Technical Education; 19.National Center for Research in Vocational Education; 20.Materials Development in Telecommunications Program; 21.Demonstration Centers for the Training of Dislocated Workers Program; 22.Vocational Education Training and Study Grants Program; REVISED APRIL 2026
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL EXCLUDED INCOME Section 211 Page 10
211.3 Excluded Income (continued) 23.Vocational Education Leadership Development Awards Program; 24.Vocational Educator Training Fellowships Program; 25.Internships for Gifted and Talented Vocational Education Students Program; 26.Business and Education Standards Program; 27.Blue Ribbon Vocational Education Program; 28.Educational Programs for Federal Corrections Institutions; 29.Vocational Education Dropout Prevention Program; 30.Cooperative Demonstration Programs; 31.Bilingual Vocational Training Program; 32.Bilingual Vocational Instructor Training Program; 33.Bilingual Materials, Methods and Techniques Program; bb.Veterans’ Benefits Improvement and Health-Care Authorization Act of 1986; cc. Income from programs supported by the Older Americans Act (Title V) which address the needs of older or disabled adults and their caregivers: i. Programs for Older Adults, such as assistance with transportation, in-home care, community-based services such as adult daycare; ii. Programs for People with Disabilities such as education and assistive technology; iii. Combined Aging and Disability Programs such as access to long-term services and supports; dd.Wartime Relocation of Civilians;
REVISED APRIL 2026
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL EXCLUDED INCOME Section 211 Page 11
211.3 Excluded Income (continued) ee.Domestic Volunteers Services Act of 1973 (Titles I and II as amended); and ff. Public Law 104 –193, Part A of Title IV of the Social Security Act, funds in an Individual Development Account (IDA) under the TANF block grant for any period during which such individuals maintain or make contributions into such accounts;
L. Charitable Contributions based on need from one or more private organizations;
Note: Donations that are not from a nonprofit charitable organization
as unearned income. M.Earned Income Tax Credits (EITC) payments received either as a lump sum, as advance payments in paycheck, or as a reduction in taxes that would have been paid at the end of the year; N. Income withheld from an assistance payment, earned income, or other source that is voluntarily or involuntarily returned to the source to repay a prior overpayment received from that income source; a. This exclusion does not apply to means-tested public assistance income sources when the overpayment was intentionally caused by the household. b. SSI is not considered to be a means-tested public assistance program for this policy. Count the net amount of SSI when a portion is deducted to repay an overpayment. c. Count the amount recouped from TCA benefits for overpayments that are the result of an Intentional Program Violation (IPV). O. Reverse Mortgages that require repayment from the estate (because they are considered loans); P. Utility reimbursements or allowances paid by Housing and Urban Development directly to a household; Q. Interest Earned on checking, money market, or savings accounts (Interest on any other type of account is countable); and REVISED APRIL 2026
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL EXCLUDED INCOME Section 211 Page 12
211.3 Excluded Income (continued) R. The cost to produce (50 percent of the gross income) from a self-employment enterprise (this does not apply for farmers, fishermen, and watermen). 211.4 Verification A. Because excluded income does not affect household eligibility, verification is not required unless the included income is not sufficient to cover the household’s reported expenses. Example: Customer A reports that they receive $500 per month in Veteran’s Benefits and $500 per month in work-study income. Customer A reports that they pay $500 per month in rent and that they are also responsible for an electric bill. Because the amount of included income (the Veteran’s Benefits) does not cover the cost of the reported expenses, the case manager must request verification of the excluded income (the work-study) to determine whether the household is in a deficit budget that must be addressed. B. If the case manager is unable to determine whether income is excludable with the information provided, the case manager may request verification. C. If only a portion of the income is excluded, verification of the income is required as outlined in SNAP Manual Section 408 Verification. D. The case manager must narrate the existence of any excluded income and the reasons for the exclusion thoroughly.
REVISED APRIL 2026
212.1 Purpose
This section describes the allowable Supplemental Nutrition Assistance Program (SNAP) deductions.
212.2 General Information
Certain deductions are allowed when determining net monthly income for SNAP purposes. No other deductions from gross countable income are permitted. The deductions allowed for households with aged and/or disabled members differ from those for all other households.
212.3 Allowable Deductions for Households with Aged/Disabled Members
The allowable deductions for households with aged or disabled members include the following:
The standard deduction (See SNAP Manual Section 600);
The earned income deduction (20% of gross earned income and 50% for self-employment income - See manual section 104 for more detailed information on self-employment income);
NOTE: The 50% self-employment deduction represents the cost-to-produce. The household also receives the 20% earned income deduction.
A dependent care deduction for children under 18 and people with disabilities of any age, with no limit, including transportation costs and activity fees;
An excess shelter deduction with no limit;
An excess medical expense deduction; and
A child support deduction for legally obligated child support payments paid by a SNAP household member to or for a child outside the household.
A household qualifies for these deductions if it contains a member who is:
Age 60 or older; or
212.3 Allowable Deductions for Households with Aged/Disabled Members (continued)
Receiving federal or state supplemental benefits under Section 1616 (a) of the Social Security Act (SSA) provided that the eligibility to receive the benefits is based upon the disability or blindness criteria under title XVI of the SSA; or
Receiving federally or state-administered supplemental benefits under Section 212 (a) of Public Law 93-66; or
Receiving Social Security Disability Insurance (SSDI) benefits; or
Receiving Supplemental Security Income (SSI) benefits, including persons receiving SSI based on presumptive eligibility; or
Receiving disability payments from the Veterans Administration (VA) equal to the full (100%) disability; or
A veteran with a service-connected or non-service-connected disability rated by the Veteran’s Administration as total or paid as total by the VA; or
A veteran considered by the VA to need regular aid and attendance or permanently housebound; or
A surviving spouse of a veteran and considered by the VA to need regular aid and attendance or permanently housebound, or a surviving child of a veteran and considered by the VA to be permanently incapable of self-support; or
A surviving spouse or surviving child of a veteran and considered by the VA to be entitled to compensation for a service-connected death or pension benefits for a non-service connected death, and has a disability considered permanent under Section 221 (I) of the Social Security Act.
NOTE: Entitled refers to those veterans’ surviving spouses and surviving children who are receiving the stated payments or are approved to receive such payments but are not yet receiving them.
State agency disability benefits which are at least as stringent as those under Title XVI of the Social Security Act.
212.4 Allowable Deductions for All Other Households(continued)
Receiving disability retirement benefits from a governmental agency because of a disability considered permanent under the Social Security Act; or
Receiving an annuity payment under the Railroad Retirement Act of
1974 and is determined eligible to receive Medicare by the Railroad Retirement Board.
The allowable deductions for all other households are the following:
The standard deduction (SNAP Manual Section 600);
212.5 Standard Deduction
Allow the standard deduction for each household according to the amounts listed in section 600, regardless of the household type or the source of the household’s income.
212.6 Earned Income Deduction
The earned income deduction is intended to cover work-related expenses such as, but not limited to, taxes, social security, union dues, and uniforms.
212.7 Dependent Care Deduction
Allow the actual cost for the care of a child or incapacitated adult when the care is necessary to enable another member of the household to work. This includes seeking, accepting, or continuing employment or training or education preparatory to employment.
NOTE: A dependent-care deduction is allowed when necessary for a household member to accept or continue employment. Allow a dependent care deduction when a customer has a temporary leave of absence from employment for a short period of time and the person plans to return to the same job.
B.Verification of Dependent Care Expenses. Dependent care expenses must be verified for the customer to receive the deduction. Acceptable verification includes a bill or written statement from the provider or collateral contact with the provider. Verification is not required for the Maryland Senior Nutrition Assistance Program (MSNP) or Elderly Simplified Application Project (ESAP).
212.8 Excess Medical Expense Deduction
Do not count medical expenses incurred by household members who are not aged or disabled toward this deduction.
Do not count medical expenses paid by insurance or another party who is not a household member toward this deduction.
Allowable medical expenses are limited to the following:
Medical and dental care including psychotherapy and rehabilitation services when provided by a State-licensed practitioner;
Hospitalization or outpatient treatment, nursing care, and nursing home care including payments made by the household for an individual who was a household member immediately prior to entering a hospital or nursing home;
Prescription drugs when prescribed by a health professional licensed under State law to prescribe drugs, including the charge for postage and handling of mail-order prescription drugs;
Eyeglasses when prescribed by an ophthalmologist or optometrist;
Over-the-counter medication (including insulin) and other health-related supplies when approved by a licensed health professional;
212.8 Excess Medical Expense Deduction (continued)
Premiums for health and hospitalization insurance policies and long-term care insurance policies (excluding the cost of income maintenance type health policies and accidental policies);
Medicare premiums;
Any cost-sharing or spend down amounts incurred by Medicaid recipients;
Dentures, hearing aids, and prosthetics;
Cost of securing and maintaining a service animal;
This includes Seeing Eye or hearing guide dogs, housekeeper monkeys, and any other animal specially trained to serve persons with disabilities.
Allowable costs include, but are not limited to, the costs of obtaining and training the animal and food and veterinary care.
Actual costs, or when these cannot be determined, the cents per mile figure established by the State, of transportation and lodging necessary to secure medical treatment or services; and
The costs of employing an attendant, homemaker, home health aide, housekeeper, or childcare provider due to age, infirmity, or illness. Include in this cost an amount equal to the SNAP allotment for one person if the household provides most of the attendant’s meals. Treat these costs as a medical expense if the attendant care cost could qualify under both the medical and dependent care deductions.
Verification of Medical Expenses
Verify medical expenses, including the amount of reimbursement, at initial application and at recertification if the source or the amount changes by more than $25. If a household voluntarily reports a change in medical expenses during a certification period, it must be verified if the change would increase the household’s allotment.
Acceptable verification of medical expenses includes, but is not limited to the following:
Current bill or written statement from the provider that shows all amounts paid by insurance, Medicare, or Medicaid;
Insurance, Medicare, or Medicaid statements that show charges incurred and the amount paid by the insurer;
BENDEX for Medicare premium;
Written statement from licensed health care professionals;
Collateral contact with the provider. (Maybe used to determine costs of over-the-counter medication, health-related supplies, and ongoing medical transportation.)
Medical expenses are the exception to the policy that allowable expenses can only be deducted when they are due. The household may report and verify during recertification medical bills incurred in the prior certification period.
REMINDER: Past due bills on which there has been no current payment are not included.
212.9 Excess Shelter Deduction
Allow a deduction, up to the cap noted in Section 600, for monthly billed shelter costs that exceed 50% of the household’s income after the deductions described above have been made.
Note that the excess shelter deduction cap does not apply to households with an aged or disabled member. Those households receive an uncapped shelter deduction.
The expenses do not have to be paid to allow the expense.
Shelter costs are limited to the following:
Rent, mortgage, a second mortgage, or other payments, including interest, leading to ownership of the shelter occupied by the household. The expense must be a continuing one.
Payments that exceed the normal monthly payment are not deductible as a shelter expense.
Note: Meal charges paid by households that reside in a home for the elderly and disabled are not a shelter cost.
Property taxes, State and local assessment, and insurance on the structure itself, but not separate charges on the contents (e.g. furniture, clothing, and personal belongings). If the cost of insurance includes coverage on both the structure and contents, the entire cost is deducted.
Heat and utilities.
This includes the costs of:
Heating and cooking fuel;
Cooling and electricity;
Water and sewerage;
Garbage and trash collection fees;
Well and Septic installation and maintenance; and
Fees charged by the utility provider for utility installation, excluding deposits.
Any household that has an obligation for heating and/or cooling separate from its rent or mortgage payment must use the appropriate utility allowance as its total utility cost.
212.9 Excess Shelter Deduction (continued)
Households not eligible for the utility allowance may claim actual utility expenses for those utilities for which they have an obligation (See Section 214 for further details on the utility allowances).
Households that pay heating or cooling expenses and do not receive Energy Assistance such as: Maryland Energy Assistance Program (MEAP), Electric Universal Service Program (EUSP), Arrearage Retirement Assistance, Utility Service Protection Program (USPP), etc. may be eligible to receive a one time annual payment equal to $21.00 from the H-EAT program. The Heat and Eat (H-EAT) program provides a $21 fuel assistance payment to certain SNAP households.
(i) The $21.00 payment from the H-EAT program makes households not receiving Standard Utility Allowance (SUA) now eligible for the SUA.
(ii) A data sharing process has been established between OHEP and MDTHINK to identify Energy Assistance households that are receiving SNAP benefits and not actively receiving the Standard Utility Allowance (SUA) deduction.
(iii)These households not actively receiving SUA or Energy Assistance will be awarded a $21 payment that will be deposited into their EBT account as cash.
(iv) The $21.00 payment will trigger a SUA allowance in E&E for the household. The SUA allowance will recalculate SNAP benefits to include SUA for 12 consecutive SNAP issuance months.
A household that incurs a separate telephone expense but is not entitled to claim a utility allowance must use the mandatory telephone allowance as listed in Section 600, even if the actual expense is higher.
Condominium and Association Fees. The household is entitled to a shelter deduction for a condominium and association fee. The household is not entitled to a separate deduction for utilities included in the fee.
If the condo fee includes payment for heat, the household is not entitled to the SUA, but is billed separately for electricity, and may receive the LUA. If the condo fee includes electricity , but the household is billed separately for heat, it is entitled to the SUA.
Shelter costs for a temporarily unoccupied home due to employment or training away from home, illness, or abandonment caused by a natural disaster or casualty loss. The shelter costs for a temporarily unoccupied home can be included provided:
the household intends to return to the home;
the current occupants of the home, if any, are not claiming shelter costs on that home for SNAP purposes; and
the home is not being leased or rented to others during the household’s absence;
NOTE: Do not use the utility allowance for unoccupied homes. Use only the actual utility costs.
G. Verification of Shelter Expenses
1. Shelter and dependent care verification is mandatory for the customer to receive the deduction, however, it is not mandatory to receive SNAP benefits.
NOTE: Note: A case manager will still be required to send a Request for Information, ie.1052 when a customer indicates they pay shelter expenses to include a utility expense at application, redetermination, benefit review, and interim change.
A. If a customer provides the requested verification, the case must be updated and the SUA deduction applied to the case in the application and or new redetermination month.
B. If the customer fails to submit the requested verification, the data match process previously stated will be performed.
C. If the customer is not currently an energy assistance program recipient then they will become eligible for Heat and Eat.
2. Verify utility expenses if the household is entitled to only actual expenses instead of the utility standard.
3. Verify utility expenses for an unoccupied home. Do not use the utility standard.
H. REQUIRED ACTION:
A case manager must:
A. Send a Request for Information (ie.1052) when a customer indicates they pay shelter expenses to include a utility expense at application, redetermination, benefit review, and interim change.
B. When a customer provides the requested verification, the case manager must update the case appropriately.
NOTE: The appropriate shelter deduction LUA or SUA will be applied by E&E in the month of application and or new redetermination month.
○ The SUA deduction will be added to the case in the month following the completion of the data sharing process.
○ Heat and Eat is an approval process that does not apply to any retroactive periods.
○ SNAP benefit calculation includes the SUA.
NOTE: As a result, some households may receive an initial SNAP benefit amount that is different from their ongoing benefit amount. This is based on several factors: the client’s application date; the date the case is approved for SNAP benefits; and the household’s monthly issuance date.
212.9 Excess Shelter Deduction (continued)
Acceptable shelter expense verification includes, but is not limited to the following:
Mortgage or rental contracts, or a statement from the mortgage company, bank, or landlord;
Copy of tax, insurance, assessment bills, or a collateral contact with the appropriate government or insurance agency;
Current bills or a written statement from the provider for heat/utility expenses;
Collateral contact with the heat/utility provider;
(e) H-EAT E&E System generated narration from the Office of Home Energy Program regarding the approval of the one time annual $21 fuel assistance payment.
(f) Verification is not required for the Maryland Senior Nutrition Assistance
Program (MSNAP) or Elderly Simplified Application Project (ESAP).
NOTE: H-EAT does not affect the way Maryland Senior Nutrition Assistance Program (MSNAP) or Elderly Simplified Application Project (ESAP) cases are processed. The policy for MSNAP and ESAP customers has not changed, verification is not required for MSNAP and ESAP. Please refer to Knowledge Base: Section 107-ESAP and MSNAP in the SNAP Manual.
212.10 Homeless Shelter Allowance
Households in which all members are homeless but are not receiving free shelter are entitled to the standard homeless shelter allowance of $148. Allow actual shelter expenses, instead of the homeless shelter allowance, if the actual shelter costs would result in a higher deduction under the excess shelter calculation.
The determination that a household is homeless is important when deciding if a household is eligible for the homeless shelter allowance. The $148 allowance cannot be claimed unless the household meets the definition of homeless.
A homeless individual is one who:
Lacks a fixed and regular nighttime address; or
Has a primary nighttime address that is:
a supervised publicly or privately operated shelter designed to provide temporary living accommodations; or
an institution that provides a temporary residence for individuals intended to be institutionalized; or
a temporary accommodation in the residence of another individual for no longer than 90 days; or
a public or private place not designed for, or ordinarily used as, a regular sleeping accommodation.
NOTE: Homeless households are not entitled to the one time $21 fuel assistance payment as they are entitled to the standard homeless shelter allowance of $148. For additional information, please refer to 20-02 AT Homeless Shelter Deduction Increase.
○ Households who are identified as homeless are distinguished on the E&E Contact Information Page.
212.11 Child Support Deduction
Allow a deduction for legally obligated child support payments paid by a household member to or for a non-household member.
To be entitled to the deduction the household member must:
Have a legal obligation to pay; and
Make payments.
The child support deduction includes the following:
The anticipated payments that the household member will pay over the certification period.
Payments to a third party on behalf of the non-household member in accordance with a support order.
Payments to obtain health insurance, if legally obligated.
Arrearages if the payments are anticipated to continue during the certification period. Do not include arrearages during the certification period if there is no basis for expecting future payments.
Do not include the following in the child support deduction:
Alimony payments;
Amounts paid over the obligated amount, except for allowable arrearages.
Verification
Verification of child support payments must be requested from households that claim this deduction.
Acceptable forms of verification include the following:
Court Order
Separation Agreement
Divorce Decree
Information from Child Support Enforcement (IV-D)
212.12 Action While Awaiting Verification
Do not allow any questionable expense as a deduction until verification is provided.
Determine eligibility and SNAP benefit level without providing a deduction for the unverified expense if the expense cannot be verified within 30 days of the date of application. This includes medical expenses that may be covered by a reimbursement if the amount of the reimbursement cannot be verified.
When a household fails or refuses to provide verification of the legal obligation or of the actual child support payments, calculate eligibility and benefit level without the deduction.
D. Treat as a reported change any verification an eligible household provides after the 30th day.
E. Do not restore lost SNAP benefits to the household if verification is provided after
the 30th day.
213.1 Purpose
This section contains instructions for determining monthly income and expenses.
213.2 General Information
NOTE: The policy described in this section applies to most households. However, procedures may differ for certain special households. Refer to Sections 101 – 109 of this manual for procedures to be used in circumstances with special households.
213.3 Determining Income
Anticipate income received during the month of application and income reasonably expected to be received during the remainder of the certification period when determining eligibility and the monthly allotment.
Do not count as income to the household if uncertain about the amount of income or when it will be received.
The household has the responsibility to report the income when it becomes aware of a change. The income is then processed as a reported change.
Use the following guidelines when anticipating income:
Use past income as an indication of the amount anticipated to be received. Do not automatically substitute actual past income for the anticipated amounts.
(b) Income received during the past 30 days may be used as an indication, unless a change is anticipated or income fluctuates so much over a period of time that it does not accurately indicate the amount. In those cases, a longer period of time may be used.
213.3 Determining Income (continued)
(c) In cases where income fluctuates seasonally, use figures from the most recent season comparable to the certification period as one indicator of anticipated income. Consider possible variations in seasonal income if anticipated at the time of certification.
Income Only in the Month Received
Count anticipated income only in the month(s) it is expected to be received unless the income is averaged (see below), or income is withheld at the request of the employee.
Whenever a full month’s income (either earned or unearned) is received on a weekly or biweekly basis, convert the income to a monthly amount by multiplying weekly amounts by 4 and biweekly amounts by 2.
EXAMPLE: A parent applies for Supplemental Nutrition Assistance Program (SNAP) benefits for herself and two children. She has gross earnings of $150 per week. All other SNAP requirements are met.
$150 (gross weekly earnings)
x 4 (conversion factor)
$600 (gross monthly earnings)
Whenever income is received less often than monthly or a full month’s earned income is anticipated and received on a monthly basis, the amount is counted without using a conversion factor.
EXAMPLE: A SNAP applicant has $600 in gross monthly earnings. He is paid monthly. All other SNAP requirements are met. $600 is the amount of income used to determine the eligibility and allotment.
Allow a 20% earned income deduction for households with earnings. Allow a 50% earned income deduction for self-employment income (the 50% deduction represents the cost-to-produce). The 20% earned income deduction is then applied to the net income amount.
Do not count non-recurring lump sum payments as income. Consider them as a resource in the month received.
Remember that resources are not counted for categorically eligible households.
213.3 Determining Income (continued)
NOTE: In cases where income is withheld at the employee’s request, consider the income in the month it would otherwise have been paid to the employee. However, current or past wages held as a general practice of the employer (even if in violation of the law) are not counted as income unless the household anticipates it will ask for and receive an advance. Count advances on wages as income in the month received, provided it can be reasonably anticipated and the advanced wages were not already counted as income.
Income Averaging
Averaging income means to average between the months of the certification period. This method is generally used when income varies greatly between months during the certification period.
A household may elect to have its income averaged.
In order to average, the local department and the household must predict the amount of the household’s income over the certification period.
The number of months used to arrive at the average income need not be the same number of months in the certification period. If a household is reasonably certain the fluctuation shown by the month of application and the prior one or two months represents the expected fluctuations in income for the certification period, average those month’s income, and project it over the certification period.
EXAMPLE: A household applies for SNAP benefits in April. Its monthly income is $500 for April, $540 for February, and $400 for March.
$500 + $540 + $400 = $1,440
$1,440 divided by 3 = $480 (average gross monthly income)
The following households have no option as to how their income is treated. Their income must be averaged:
Households that, by contract (either written or implied), receive their annual income in a period of time shorter than a year. This income must be averaged over a twelve-month period, provided it is not received on an hourly or piecework basis. Count income received hourly or on a piecework basis as any other source of income.
213.3 Determining Income (continued)
NOTE: The policy in D above does not apply to migrant or seasonal farmworkers.
Self-employed households with stable annual income
Salaried school employees regardless of whether they are paid for 10 or 12 months of the year. This income must be annualized. Calculate the income for school employees who are paid an hourly wage according to the frequency paid.
For example, a school cafeteria worker who is paid an hourly wage has no income from the school in the summer months when the school cafeteria is not open.
213.4 Determining Deductions
Deductible expenses include only certain costs of dependent care, medical needs, child support payments and shelter as described in Section 212 of this manual.
Expenses are deductible only if the service is rendered by someone outside the household and the household makes a monetary payment for the service. For example, a dependent care deduction is not allowed if a household member provides the care, or compensation for the care is provided in the form of an in-kind benefit, such as food.
An expense covered by an excluded vendor payment or reimbursement is not deductible.
EXAMPLE 1:
The portion of medical expenses covered by insurance, or the portion of a shelter cost paid by an individual outside the household:
A household’s rent is $600. Someone outside the SNAP household pays $325 directly to the landlord. Count only $375 as an allowable shelter cost.
NOTE: This applies only to excluded vendor payments. If a vendor payment for shelter costs, medical expenses, or dependent care is not excluded, and therefore counted as income, the expense is deductible.
Deductions, unless averaged (see below), are allowed only in the month the expense is billed or otherwise becomes due, regardless of when the household intends to pay the expense. For example, rent or child care payments that are due each month must be included in the household’s deductions, even though they may not yet be paid.
Billed Expenses
EXCEPTION: Medical expenses that may be covered by insurance, Medicare, Medicaid, etc., are not considered billed to the household until a statement is received showing the amount of payment made by the insurer, or other proof of insurance payment is provided. Therefore, if a medical service covered by insurance is performed and the household is provided a bill that day, the expense is not allowed until the household receives a statement from the provider or insurer showing the amount owed by the household after the insurance payment is made. (Allow the expense if the insurance payment can be verified through a collateral contact.)
Amounts carried forward from a past billing period are not deductible, even if included with the most recent billing and actually paid by the household.
Example: Late charges for not paying property taxes on time are not allowable deductions.
Past due amounts included with the most recent bill are not deductible, even though actually paid by the household. Exception: In order for such expenses to be allowed, the household must have a repayment agreement that was arranged before the initial bill became past due.
Medical expenses are the exception to the policy that allowable expenses can only be deducted when they are due. The household may report and verify at recertification medical bills incurred in the prior certification period that have been paid in the current period or have a repayment agreement implemented.
213.42 Averaging Expenses
A household may elect to have fluctuating expenses averaged.
Expenses that are billed less often than monthly may be averaged forward over the interval between scheduled billings.
The expense may either be averaged over the certification period or deducted in full in the month billed, at the household’s option.
The household may elect to have one-time-only expenses averaged over the entire certification period in which they are billed.
213.42 Averaging Expenses (continued)
EXCEPTION: Households wishing to average one-time-only medical expenses reported during the certification period must have the expenses averaged over the remaining months of the certification period. Averaging begins the month the change is effective. This includes medical bills reported in the last month of the certification period, i.e. average bills over the certification period as long as there is no break in certification. For example, if a household certified in October for 12 months reports a new, one-time-only medical bill early in July and wants to average this expense, it would be averaged over August and September.
One-time medical expenses incurred during the first 12 months of a 24-month certification may be:
Deducted for one month,
Averaged over the remaining months of the first 12 months,
Averaged over the remaining months of the certification.
One-time medical expenses incurred after the first 12 months of a 24-month certification may be:
Deducted for one month or
Averaged over the remaining months of the certification period.
Reminder: If the household chooses to have the one-time expense averaged over the remaining months of the first 12 months of a 24 month certification period the case manager must remove the deduction for the 2nd 12 months of the certification period.
213.43 Anticipating Expenses
Base household expenses on expenses the household expects to be billed for during the certification period.
Base anticipation of the expense on the most recent month’s bills, unless the household is reasonably certain a change will occur.
213.43 Anticipating Expenses (continued)
When the household has only one utility that does not include heat or air conditioning or phone, it is not entitled to a utility standard or phone allowance. The household must provide a current bill, statement by the provider, or collateral contact on which to base the anticipation of utility expenses. Once this has been provided, the local department must ask the household whether it expects this amount to change during the certification period. If the household expects changes, use one of the following methods to anticipate changes during the certification period:
Use last year’s bills from the same period and update by overall price increases.
Use utility company estimates for the type of dwelling and utilities used if only the most recent bill is available.
Another reasonable method, agreed upon by the local department and the household.
NOTE: Do not average past expenses, such as bills for the last several months, as a method of anticipating utility costs for the certification period when seasonal changes in the rate of utility usage will occur.
Document in the case narration the basis for the anticipated utility expenses (i.e. household estimate, last year’s bills with rate increase update, utility company estimate, etc.).
213.44 Conversion of Deductions
The income conversion procedures described in 213.3 B of this section also apply to expenses billed or costs incurred on a weekly or biweekly basis.
213.5 Calculating the Child Support Deduction
The child support deduction is deducted from countable income. The deduction cannot exceed the countable income of the individual paying the child support.
Calculate the child support deduction as shown in the following examples:
213.5 Calculating the Child Support Deduction (continued)
Example 1:
John Smith receives FS for himself, his wife Mary, and their two children.
John also pays court-ordered child support of $50 per week to his former wife for two children. John provides verification that he pays child support and is allowed a deduction of $200 per month for the child support he pays for children who do not live with him.
$50 per week
x 4 weeks per month
$200 per month
Example 2:
John’s hours at work begin to fluctuate and as a result, he changes how much child support he pays. He is still court-ordered to pay $50 per week but he does not always pay it. For 4 weeks in May, he paid $25, $30, $15 and $45. For 4 weeks in June, he paid $30, $35, $40, and $40. The case manager averages the child support by adding the eight weeks together ($260) and dividing by 8 ($32.50 per week).
$32.50 per week
x 4 weeks per month
$130 per month child support deduction
Count $130 per month as a child support deduction for the months of the certification period or until John reports and verifies he is paying a different amount.
NOTE: Remember this is a deduction. Do not round down to the nearest dollar until after the monthly deduction is calculated. In this example, if the monthly deduction had been calculated as $130.55 the deduction would be rounded to $130.
Example 3:
Mary Smith also has a court order to pay child support for 1 child who lives with the child’s grandmother. Mary is ordered to pay support of $100 per month. Mary provides verification she is court-ordered to pay support but she lost her job and has no money to pay the support. Mary is not entitled to a child support deduction.
213.6 Rounding
When doing a manual calculation, compute net monthly income by rounding down to whole dollar amounts by dropping all cents.
213.6 Rounding (continued)
Round down before and after each calculation, except for the computation of shelter costs and medical costs. For example, drop any cents in gross weekly earnings before adding fluctuating pays and applying the weekly conversion factor. Retain cents for any hourly or daily amounts until after the weekly amount is determined.
Fluctuating weekly earnings:
$42.85
$53.61
$52.79
$41.27
$49.36
$237.00 Divided by 5= $47.40 X 4 = $188.00 monthly
Compute shelter and medical costs using exact dollar and cents amounts.
$60.00 Rent $50.75 Prescriptions
$ 9.08 Phone $60.00 Doctor’s visit
$20.50 Utilities $15.60 Transportation
$89.58 Total shelter costs $126.35 Total medical costs
Drop the cents from the total shelter and medical costs before determining the shelter and/or medical deduction.
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL UTILITY ALLOWANCES Section 214 Page 1
214.1 Eligibility for Utility Allowances Households may be eligible for one of the following two utility allowances when their expenses are verified (see SNAP Manual section 212.9): A. Standard Utility Allowance (SUA) a. Except for some recipients of the Maryland Energy Assistance Program (MEAP), only households that are billed for heating or cooling separately from their rent or mortgage are eligible for the SUA. Cooling by central or room air conditioners confers eligibility for the SUA. The use of fans does not qualify the household for the SUA. The following households are eligible for the SUA: i. Renters who are billed on a monthly basis by their landlords for actual usage through individual metering, ii. Households living in private housing who are charged a flat rate for heating and cooling, iii. Households, including those living in public housing that are billed for excess heating or cooling costs, iv. Multiple households sharing utility expenses for heating and cooling, or v. Households that can verify they pay utility bills that are in someone else’s name. Example 1: The Baltimore Gas and Electric Company bills the Smiths for gas each month and the gas is used to heat the Smith’s home. They pay the bill directly to the utility company and have provided verification of the expense. This household is entitled to the SUA.
Example 2: The Baltimore Gas and Electric Company bills the Smiths directly for electric use only. The electric is used to operate the central air conditioner in warm weather. This household is entitled to the SUA.
Example 3: Mary Johnson pays $100 per month for her rent and an additional $50 flat per month for the utilities including heat and air conditioning for her apartment per her lease. She pays the money to her landlord. This household is entitled to the SUA. REVISED SEPTEMBER 2025
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL UTILITY ALLOWANCES Section 214 Page 2
214.1 Eligibility for Utility Allowances (continued) b. The use of supplemental heating equipment such as gas, electric, kerosene, wood heaters, or stoves does not qualify the household for the Standard Utility Allowance (SUA) if the cost of the principal heating source (e.g. an oil furnace) is included in the rent or mortgage. c. SUA is automatically applied to households with an elderly (age 60 or older) or disabled member and the household received more than $20 in energy assistance payments (from MEAP or another similar program) in the last 12 months. i. If a household reports receipt of a MEAP benefit in the past heating season, and it expects to receive it again in the next heating season, the household is eligible for the SUA. ii. The household’s receipt or expectation of receiving MEAP entitles it to the SUA for the entire year because Maryland’s SUA is updated annually. iii. If the landlord reduces the rent to reflect receipt of the MEAP payment, allow the reduced amount for the rental cost because this is now the billed rent.
Example 1: Ms. A (age 42, not disabled) applied for SNAP benefits
on February 28. She reported receipt of a MEAP payment in
January for this heating season. She is not automatically entitled
to the SUA because her household does not include an elderly or
disabled household member. Ms. A may be eligible for the SUA
based on the actual utility expenses that she verifies she pays.
Example 2: Ms. B (age 64) applied for SNAP benefits on January 5.
Her heat is included in the rent. She reported that last year she
received MEAP to help with heat in her house and she plans to
apply again this year. This household is automatically eligible for
the SUA because it includes an elderly household member and
anticipates receiving MEAP again this year.
d. The receipt of indirect (vendor) energy assistance payments from non-federal funds, such as the Electric Universal Service Program (EUSP), will not affect eligibility for the SUA if the household incurs out-of-pocket expenses over and above its prorated REVISED SEPTEMBER 2025
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL UTILITY ALLOWANCES Section 214 Page 3
214.1 Eligibility for Utility Allowances (continued) indirect energy assistance in any month. Compute the prorated amount by dividing the indirect energy assistance received by five (there are five months in the heating season in Maryland, November 1 through March 31). e. If the energy assistance is authorized by federal law and administered by the Maryland Energy Assistance Program (MEAP), do not prorate the MEAP assistance or determine out-of-pocket costs. The full amount of the MEAP payment is deemed to be out-of-pocket for the determination of eligibility for the SUA. B. Limited Utility Allowance (LUA) a. Households that incur an expense for more than one of the following utilities that do not include heating or cooling costs are eligible for the LUA: i. Electric or fuel for purposes other than heating or cooling, ii. Water or sewerage, iii. Well installation and maintenance, iv. Septic tank system installation and maintenance, v. Garbage or trash collection, vi. Gas (natural or propane), iv. Telephone b. Households eligible for the Limited Utility Allowance (LUA) include households that: i. Share the utility expense for more than one utility that does not include heating or cooling. Each household is entitled to the full LUA. ii. Are billed for excess usage of utilities that do not include heating, cooling or telephone costs, including those households in public housing. iii. Can verify they pay utility bills that are in someone else’s name. iv. Pay a flat rate for any two or more utilities not including heat or cooling.
REVISED SEPTEMBER 2025
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL UTILITY ALLOWANCES Section 214 Page 4
214.1 Eligibility for Utility Allowances (continued)
Example 1: The Potomac Electric Power Company bills the
Robinsons for electricity each month. The electricity is used for
the lights and cooking only; Verizon bills the household for their
telephone each month. This household is entitled to the LUA.
Example 2: John Smith pays his landlord $50 per month rent and
$25 per month (flat rate) for the electric and water. The heat is
included in his rent. This household is entitled to the LUA.
214.2 Shared Utility Costs
A. Households that share a residence and heating or cooling costs with other individuals or households are entitled to the full SUA or LUA. Do not prorate the utility allowance between individuals in a household who contribute to meeting a utility cost.
Example 1: A two-person SNAP benefit household shares a residence with another individual. Each of the two SNAP benefit household members contributes separately toward meeting the utility costs. The individual they live with also contributes toward meeting the utility costs. The SNAP household is entitled to the full utility allowance.
Example 2: Marsha Jones and Sue Smith live together and share the expenses. Ms. Jones pays the gas bill (which is their source of heat) and Ms. Smith pays the other utilities (which is their source of cooling). They have each applied for Supplemental Nutrition Assistance Program (SNAP) benefits separately and both are entitled to the full SUA (it is their choice how they share or divide the utility costs).
B. The shared expense situation differs from the normal tenant/landlord relationship where the landlord usually provides the heat from a central furnace and the cost of the heat is recouped as part of the rent.
C. The SUA and LUA are not prorated when the utility expenses are shared between ineligible and eligible household members. The SNAP household is entitled to the entire utility allowance.
REVISED SEPTEMBER 2025
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL UTILITY ALLOWANCES Section 214 Page 5
214.2 Shared Utility Costs (continued)
D. The household may pay its portion of the utility expense directly to the utility company, to the landlord, or to the household with which it shares utility expenses.
E. When two or more households live in separate housing units (such as apartments, trailers, houses, etc.) and share one utility meter, each household gets a full allowance.
Example: Mr. Johns and Mr. Jeffers live in the same apartment complex (but separate apartments) as Ms. Smith and Ms. Jones. They share utility meters and divide all expenses in half. Both households are entitled to the full SUA.
214.3 Telephone Allowance
A. The telephone allowance is a flat rate (see section 600.3) for those households that incur a telephone cost. This includes a cell phone.
B. Give the household the full allowance regardless of the amount paid on the bill or if the bill is shared among several households.
C. Do not give the telephone allowance if the household is eligible for a utility allowance. If a household has a telephone expense and any other utility expense that is not for heating or cooling, the household is eligible for the LUA only and not the telephone allowance.
214.4 Examples of Utility Allowance Policy
Situation Utility Allowance The SNAP benefit household is a tenant whose apartment has a separate meter for electricity. The household has a phone. The heat is provided centrally in the landlord’s name and the cost is included in the customer’s rent. LUA - Neither heat nor air conditioning is included in the billing to the SNAP household and the household pays an electric and phone bill. phone. REVISED SEPTEMBER 2025
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL UTILITY ALLOWANCES Section 214 Page 6
The SNAP benefit household’s landlord charges the household $200 rent, plus $30 each month for utilities that include heat. SUA - The landlord bills the household separately for utilities that include heat, so the household is eligible for the SUA. The household is a tenant who is billed directly by the electric company. The landlord is billed by a fuel oil company and provides heat centrally. The tenant has a window air conditioner for cooling that runs on electricity. SUA - The household is billed directly by the electric company and the cost of cooling is included in the electric. The SNAP benefit household is a tenant that resides with two other families that are not part of the SNAP household. The families are billed for utilities that include heat. The SNAP household pays its portion of the utility expense to the household that is billed. SUA - The household is responsible for a share of a utility bill that includes the cost of heat. Mr. and Mrs. A. live together with their 3 children. Mr. A. is an ineligible immigrant. Mrs. A. and their children receive SNAP. Mr. A pays the shelter expenses, including heat. SUA - Even though Mr. A is not eligible for SNAP, his relationship to those who are eligible requires him to be part of the household composition and he is responsible for a heating expense.
REVISED SEPTEMBER 2025
400.1 Purpose
This section provides the policies on obtaining and filing an application.
400.2 General Policy
The application process begins with a request for an application, and ends with determination and notification of the household’s eligibility or ineligibility.
Unless expedited, households must be given an opportunity to participate, if eligible, no later than 30 days from the date an application is filed.
Provide households determined eligible Supplemental Nutrition Assistance Program (SNAP) benefits retroactive to the day of application. An application must be filed in order to establish and protect the right to retroactive SNAP benefits. This is one of the reasons it is important to encourage households to file an application on the same day they contact the SNAP office.
An interview is not required before a household files the application.
Households may file an incomplete application as long as it contains the applicant’s name and address, and is signed by a responsible adult member of the household or an authorized representative.
The case manager must not have close association or kinship with any household member of the case.
Where there is a close association or kinship the staff person must disqualify himself or herself from the eligibility process.
When this occurs, the local department must reassign the case to an impartial DSS staff member.
The assigned case manager or supervisor may not seek information from or discuss the case with the disqualified staff person.
The case manager must offer each person, age 16 and above the opportunity to register to vote.
400.3 Filing an Application
The application forms are as follows:
400.3 Filing an Application (continued)
The myMDTHINK Consumer Portal;
The Enrollment and Eligibility System/Worker Portal;
The DHS/FIA 9711 Request for Assistance Form;
The DHS/FIA 9701(Eligibility Determination Document);
The DHS/FIA 9702 (Eligibility Determination Document for a One-Person Household); or
Application forms designed by the local department and approved by FIA.
Households may file SNAP applications by submitting the appropriate form to the local office in person, through an authorized representative, electronically, by mail, by fax or by another electronic method.
Residents of drug addict/alcohol treatment centers and group homes may apply only through a representative who is an employee of the center.
Residents of other group living arrangements may apply and be certified on their own behalf through the use of an authorized representative of their own choosing or by a representative employed and designated by the group living arrangement. The group living arrangement and the applicant’s mental and physical ability to handle his or her own affairs can determine which method is used.
A SNAP recipient convicted of a volume dealer drug offense or drug kingpin offense for a crime committed after August 22, 1996, is:
Ineligible for SNAP for one year from the date of conviction, and
To receive SNAP after that year, the applicant must meet all other eligibility requirements and is subject to testing and treatment for substance abuse for a period of two years starting from the later of the date when the custodial parent:
Is released from incarceration,
Completes any term of probation,
Completes any term of parole and mandatory supervision.
Households have the right to file an application on the same day they contact the local office.
Local offices will encourage households to file an application the same day the household or its representative contacts the local office electronically, in person, or by telephone.
Application forms must be readily accessible to potentially eligible households and to groups or organizations involved in outreach efforts.
The local office will give an application to anyone requesting one immediately or give the potential applicant a seat in the myDHR lab as soon as one is available and help them apply the same day.
400.4 Initial Contact with Potentially Eligible Households
Advise the household of its filing rights (see Section 400.3). Give the household other information as needed or requested.
400.41 In-Person Contact
Encourage the household to file an application on the date of initial contact.
Make sure that the application is “completed and signed” - contains at least the applicant’s name, address, and contains the signature (written or electronic) of an adult household member or authorized representative.
400.42 Telephone Contact
Advise the household of its filing rights. Give other information as needed or requested.
Encourage the household to go on myDHR or come to the office to file an application the same day.
Mail an application to households who request one.
400.43 Mail Contact
If the household’s request is for SNAP assistance, mail the application form (and other available appropriate information such as pamphlets, informational literature, etc.) to the household on the same day.
Ensure that applications returned to the local department are “completed and signed.”
400.44 Filing an Electronic Application
In addition to filing an application by submitting the forms in person, through an authorized representative or the mail, the household can file a SNAP application by faxing or other electronic device a signed application to the local department.
For a myDHR application, the date of filing is the date the local department receives the application with an electronic signature.
Local departments must hold the downloaded myDHR application for 60 days while waiting for the customer to mail, fax, or hand-deliver the signature page if the applicant has not signed electronically. The local department can destroy the myDHR application after 60 days if the signature page is not received and there is no electronic signature.
The local department must document the date the application was filed by stamping or noting on the application the date of receipt in the local office.
Contact the household (by phone or mail) about additional information (if required) and other available appropriate information such as pamphlets, informational literature, etc., on the same day the application is received.
Contact the household by phone or mail to schedule an in-office interview or conduct a telephone interview. Telephone interviews are available to all applicants or recipients without the need to show hardship. Local departments must provide a face-to-face interview if requested by the household or its authorized representative.
Ensure that expedited processing standards are met for any household potentially eligible for expedited processing.
400.5 Applicant Contacts the Wrong Office
If the household has contacted the wrong district or county office, (the household is not living in that district or county), inform the household of the appropriate office location. Help the applicant file through myDHR or by faxing or scanning and emailing their application to the correct office.
The local department will provide the household with an application unless the household is living in another state.
The local department will provide any additional information as needed or requested. For example:
Advise the household of its filing rights.
Give other information as needed or requested.
Encourage the household to apply online at myDHR or contact the appropriate office – give the household the address and telephone number of that office.
Offer to forward the “completed and signed” application form to the appropriate office the same day it is submitted. Forward the application the same day by any means that ensures the application arrives at the correct office the day it is forwarded (i.e. fax or email).
Send the application to the appropriate office on the same day if the household has mailed its application to the wrong office within a project area. The application can be forwarded by any means that ensures the application arrives at the correct office the day it is forwarded (i.e. fax or scan the application into ECMS and email it to the correct local department).
400.6 Providing a Copy of the Application to the Household
The local department must provide the household with:
The opportunity to review the Application when the household applies for SNAP benefits at the local department and has a face to face interview;
A copy of the Application for their personal records.
Households have the option of receiving a copy of any completed electronic application, by accessing the myMDTHINK Consumer Portal, in its electronic format.
400.7 Withdrawing an Application
The withdrawal of a SNAP application must be a voluntary action by the customer.
Customers have the right to have their applications reviewed and eligibility determined based on all factors of eligibility.
Case managers must not make an informal decision on the SNAP application by suggesting customers withdraw their applications, even if the customer appears to be ineligible because of it:
Is an eligibility decision made outside the scope of monitoring and record keeping, and
Impinges on the customer’s rights to have their eligibility reviewed.
Case managers must:
Encourage customers to file an application for SNAP even if they do not want to file a cash assistance application.
Encourage customers to file an application at first contact with the local department.
Remember the decision to withdraw an application must be the customer’s decision for the customer’s own reasons.
Document in the case record clear and concise narration as to why the customer withdrew the application and that contact was made with the household to confirm the withdrawal.
Advise customers of the right to reapply at any time after a withdrawal.
401.1 Purpose
This section describes:
The policy and procedure to apply when screening a household for expedited Supplemental Nutrition Assistance Program (SNAP) benefits, and
The expedited processing standard.
If otherwise eligible, the following households must receive expedited benefits within 7 calendar days of the date of application:
Households with less than $150 gross monthly income and who have $100 or less in liquid resources.
Households whose combined gross income and liquid resources are less than the household’s monthly rent or mortgage and utilities, including entitlement to the SUA or LUA, as appropriate.
Migrant or seasonal farmworker households who are destitute (see Section 122, Migrants), and have liquid resources that do not exceed $100.
401.3 Identifying Households Requiring Service
Every local office must set up a procedure for all SNAP applicants to identify those households eligible for expedited service. This includes the SNAP only and combined SNAP and Temporary Cash Assistance (TCA) or Temporary Disability Assistance Program (TDAP) applications filed in person, by mail or fax, or electronically.
The procedure must also establish a method to identify entitlement to expedited service on the same day that a household seeks assistance.
401.4 Screening for Expedited Service
Households that meet expedited service eligibility criteria as defined in Section 401.2 must be given expedited SNAP benefits. Screening is the process of determining which households are potentially eligible for expedited services.
The local department must:
Screen all SNAP applications for expedite benefits;
Households must be screened on the date of application no later than the next business day to determine if the household meets the expedite criteria;
Assist the household with completing the application if assistance is needed or requested;
Assist the household in obtaining the correct information about income, shelter, and dependent care expenses within the expedited time frame (7 days from the date the application is filed); and
Accept the household’s best estimate and document clearly the household’s estimates if the information on income and deduction and expenses that are generally required to be verified cannot be obtained within the expedited time frame. Do not delay expedited service to households who are otherwise eligible if they cannot verify residency or income within the expedited service time frame.
Note: Any LDSS Expedite Eligibility Tool used to screen for Expedited should
be completed and uploaded to E&E. In addition, expedited screening must be
narrated in E&E.
When screening is completed, clearly document the following information:
The household’s circumstances;
The eligibility decision (expedited service or normal processing); and
The reason for the decision.
Verification.
All households found eligible for expedited service must have verification of identity. This does not have to be a photo ID. The case manager must verify the identity of the applicant through a collateral contact or other readily available documentary evidence if the applicant has no proof of identity.
Example: For a customer who states that he stayed the previous night in a particular homeless shelter or hospital but does not have any proof of identity, the case manager must make every effort to contact the shelter or hospital in an attempt to verify his identity.
Note: If the customer is known to E&E, you can ask a question about
personal data that only the person is likely to know.
The case manager uses the applicant’s statement about the amount of income, assets, and deductions in determining the benefit amount if verification is not available. The case manager:
Must make reasonable efforts to verify the household’s residency, income, shelter, and dependent care expenses, liquid resources, and other factors of eligibility within the expedited processing time frame.
Cannot delay certification beyond the expedited processing timeframe if eligibility criteria other than identity cannot be verified.
401.5 Expedited Service Standard
The local department must give eligible households the opportunity to participate on or preferably before the seventh day for expedited cases. “Opportunity to participate” means the household has access to benefits (households must have their EBT card, have been trained in its use and benefits must be available on EBT).
According to federal guidance, the household is considered to have the opportunity to participate 24 hours after the case manager notifies the customer by phone, or in person, or 3 days after the customer is notified by mail. It is important to narrate when a case manager notifies a customer of his or her eligibility at the interview or by phone.
If there are intervening weekends or holidays, the procedure is as follows:
When the seventh calendar day is Saturday or Sunday, finalize the case on or before the previous Thursday to ensure that benefits are available by Friday.
When the seventh calendar day is a holiday that falls on Monday, finalize the case on or before the previous Thursday to ensure that benefits are available by Friday.
When the seventh calendar day is a holiday that falls on Friday, finalize the case on or before the previous Wednesday to ensure that benefits are available by Thursday.
Households that apply for SNAP benefits after the 15th of the month and are eligible for expedited benefits are entitled to SNAP for the initial month and the second month without additional verification requirements. SNAP benefits for the 3rd month may not be issued until all postponed verification is received.
Households that apply for SNAP benefits after the 15th of the month are eligible for shelter/dependent care expense deduction only in the initial month. Form 1052 should be issued to customers, the customer has 10 days to return the verification, if verification is not received within 10 days, recertify without the deduction.
Reminder: If the customer is applying for SNAP benefits and has an ongoing
associated case the case manager may have to enter program specific
verification codes to prevent the closure of the ongoing case when SNAP benefit verification is pending.
401.6 Interviews
An interview is required before expedited SNAP benefits can be issued.
If a household does not complete the interview by the 7th calendar day, the application can not be processed within the established expedited service time frames. The application must be processed within the normal 30 days of the date of application, in accordance with 7 CFR 273.2 (FNS- GD- 2006-011) of the rules.
Example: Ms. A applied for SNAP on October 5 through myMDTHINK. When applying for SNAP, Ms. A uploaded a copy of her license and lease. She meets expedited service criteria. The case manager called Ms. A several times but was unable to reach her on her interview day. For Ms. A, to receive expedited services, she must participate in an interview; if not her case will be processed as a 30-day application.
C. For households that apply on or before the 15th of the month, the case
manager will not postpone the interview the case manager must request
verification no later than the end of the month of application. Verification of
shelter and dependent care expense are due within the 7-day timeframe
of expedited services.
The case will close at the end of the expedited period if the household fails to participate in an interview or fails to provide the needed verification.
Shelter and dependent care expense deduction will be removed if not verified in the first month.
Note: It is important to schedule the interview to allow enough time for the customer to provide any required verification.
For households that apply after the 15th of the month, the case manager is required to schedule the interview and request verification of shelter/dependent care expense deduction along with income and residency within the 7-day timeframe. The case manager should issue form 1052 for shelter/ dependent care expense deduction, if the verification is not received within 10 days remove the deduction at the end of the first month.
The case is closed if the household fails to participate in an interview or fails to provide the needed verification.
Shelter and dependent care expenses will be removed if not verified.
Note: There should be very few cases where identity cannot be verified with
available sources.
The interview:
As part of the interview, the interviewer must explore and resolve with the household any unclear or questionable information. The interviewer must conduct the interview as an official and confidential discussion of household circumstances and protect the applicant’s privacy.
Households must have a face-to-face or telephone interview with a case manager at initial certification (or shortly thereafter in the case of waived interviews for expedited cases) and at least every 12 months after that.
Note: The case manager must complete Option O (Interview) during or shortly after the interview to prevent E&E from sending an inappropriate notice of missed interview.
The calendar day after the filing date is the first day of the count. The application, for filing date purposes only, may be page one of the signed
DHS/FIA 9701 or the 9711 (Assistance Request Form) or the date the local department receives the myMDTHINK application and e-signature or signature page.
401.7 Telephone Interview
Do not count the mailing days toward the seven-day count if a telephone interview is conducted and the application is mailed to the household for signature. The application must be mailed the same day the telephone interview is conducted.
For expedited processing only, mailing days means any days the application is in the mail to and from the household. Mailing days include any days the application is in the household’s possession before being returned to the local department.
401.8 Special Procedures for Expediting
Use the following procedures to provide expedited service to potentially eligible households:
Verify the applicant’s identity through collateral contact or readily available documentary evidence if the household is unable to provide verification.
Make reasonable efforts to verify (within the 7-day expedited service time frame) the household’s residency, income, shelter, and dependent care expenses. Do not delay expedited service to households who are otherwise eligible if they cannot verify residency, income, shelter, or dependent care expenses within the expedited service time frame.
Note: The local department should also verify residency, income, shelter, utilities, and dependent care expenses provided that the verification process is within the expedited service time frame.
Complete the work registration for the applicant (unless the individual is exempt or the household has designated an authorized representative to apply on its behalf).
Note: Attempt to register for work all other non-exempt household members. The local department may attempt to verify questionable work registration exemption claims by the household. However, postpone such verification if the expedited service time frame cannot be met.
The household is responsible for providing the necessary verifications for expedited service. However, the local department must assist the household in obtaining the necessary verification if requested.
Assign a normal certification period to households that are certified on an expedited basis and have provided all required verifications as described in Section 408 (Verification) of this manual.
Note: The local department may assign a one-month certification period to households that are certified on an expedited basis and do not provide all required verification. Provide a notice of eligibility and a notice of expiration to the household at the same time. The shelter and dependent care expenses will be allowed in the first month, once form 1052 is issued by the case manager, the customer has 10 days to respond or the deduction will be removed in the second month.
There is no limit to the number of times a household can be certified under expedited procedures, as long as prior to each expedited certification, the household:
Has completed the verification requirements that were postponed at the last expedited certification; or
Was certified under normal processing standards since the last expedited certification.
Process the application of a household requesting, but not eligible for expedited service, according to normal processing standards (see Section 406, Normal Processing Standards).
Screen all signed applications filed electronically for expedited eligibility. If the verification of identity is provided, issue SNAP benefits within the seven- day processing standard.
402.1 Purpose
An interview is a structured communication for the purpose of gathering necessary customer information to assist in determining eligibility. This section describes the interview requirement, the ways in which the requirement may be met, and the basic content of the interview.
Local departments must establish procedures following these guidelines to ensure accurate and timely service to all households, including special needs households such as elderly, disabled, homeless, working household members, and households that contain members who are not proficient in English. The Americans with Disabilities Act (ADA) and other laws require that we provide reasonable accommodations and program modifications to people with disabilities and language difficulties so that they have equal access to all programs.
402.2 Interview
With the introduction ten years ago of DHS’s online application SAIL, and the subsequent launch of myDHR and the Maryland Health Connection, applicants no longer have to come into the Department of Social Services to apply for our benefits. For this reason, face-to-face interviews are no longer the norm, and telephone interviews have taken their place. In the Food Supplement Program, interviews are required once a year for most recipients, and these interviews can take place on the telephone.
Except for households certified for longer than 12 months, households must have an interview with a case manager at initial certification and once every 12 months thereafter. Face-to-face interviews are no longer required at application and recertification. Local departments should use telephone interviews as much as possible, not just for hardship cases but for all cases.
Telephone Interviewing Tips
An interview’s success depends on the skill of the interviewer and the rapport that develops between the interviewer and the customer.
Plan the telephone interview. It requires preparation.
Get organized
Decide the objective of the call
What is it you need to know?
Why are you calling the customer?
402.2 Interview (continued)
Familiarize yourself with relevant past and current information
Write down all information needed
Gather complete and accurate information
During the interview
Confirm your understanding of the circumstances
Ask questions until you are clear on all issues,
Request that the customer repeat them back to you.
Use a good closing statement to prevent unnecessary and time-consuming phone calls to and from customers.
Examples: “Is there anything else you need to tell me before we hang up?”
“Do you have any questions for me?”
“Do you know what information you need to send/bring in?”
“Do you understand all that we talked about?”
The interview normally takes place on the telephone or in the local department or other certification site but maybe at another mutually acceptable location, including the household’s residence. (See Section 402.3 for home visit requirements.)
402.3 Home Visits
The face-to-face interview may be conducted at the household’s home if it is the reasonable accommodation that best meets a customer’s needs.
402.4 Waiver of Face-to-Face Interview
While telephone interviews are the norm and are available to all applicants and recipients, there are instances where the local department must waive the face-to-face interview because of hardship situations.
These hardship situations include, but are not limited to:
Illness or disability,
Transportation difficulties,
Residency in a rural area,
Care of a household member,
Prolonged severe weather, or
Work or training hours that prevent a household from participating in a face-to-face interview.
There is no requirement to verify the hardship situation.
In hardship situations the case manager must waive the face-to-face interview at both application and recertification.
For Payment Accuracy: If you grant a waiver of the face-to-face interview, you must complete a telephone interview with a responsible household member or authorized representative prior to finalizing a case.
Be sure to narrate the case file to document when a household was granted a waiver of the face-to-face interview because of a hardship situation.
The waiver of the face-to-face interview must not affect the length of the certification period assigned.
The waiver of the face-to-face interview does not exempt the household from verification requirements.
402.5 Content of the Interview
402.5 Content of the Interview (continued)
The interview must be conducted as an official and confidential discussion.
The applicant should be made to feel at ease and the right to privacy maintained.
The scope of the interview may not extend beyond the examination of the household’s circumstances directly relating to the determination of the household’s eligibility and basis of issuance.
The household may bring anyone it chooses to the interview.
In order to accomplish its purpose, during the interview the local department will:
Advise the applicant of the household’s rights and responsibilities. (Include privacy rights, the right to review the case record, the right to a fair hearing, the responsibility to cooperate, and the responsibility to report changes.)
Review the information provided by the applicant to ensure it is complete and accurate.
Assist the applicant to complete the necessary forms associated with the interview process.
Resolve any unclear or inconsistent information with the applicant.
Request any verification necessary beyond that, which is provided by the applicant at the interview.
Advise the household that failure to report or verify the following expenses is considered a statement by the household that it chooses not to receive a deduction for the unreported or unverified expense:
Dependent care expenses;
Shelter expenses for a homeless household in excess of the allowance;
Medical expenses for persons age 60 or older or with a disability; or
Child Support payments.
Advise the applicant of Electronic Benefit Transfer System (EBTS) procedures. (This information may be provided to the applicant by a volunteer or another employee.)
402.5 Content of the Interview (continued)
Advise the customer they may apply for more than one program at the same time or they may file a separate Supplemental Nutrition Assistance Program application.
Advise the customer that time limits or other requirements that apply to the receipt of TCA do not apply to SNAP benefits and if the TCA is closed because the customer has reached the maximum time limit, the customer may still be eligible for SNAP benefits.
Advise the customer that receiving SNAP does not affect the TCA time limit.
At the end of an interactive interview give the customer the opportunity to review prior to committing case information into the E&E System. (For further clarification of the application process, please see Section 400 of this manual.)
REMINDER: Do not deny or terminate SNAP applications because the customer failed or refused to comply with a requirement of another program.
402.6 Scheduling Interviews and the Notice of Missed Interview
The local department:
Must schedule all interviews as promptly as possible to ensure that timeliness standards are met.
Should allow a minimum of 10 days to allow the customer to return any required verification.
If the customer does not appear for the in-office interview or is not available for the telephone interview, the local department must notify the household that it missed the appointment and that the household is responsible for rescheduling the appointment.
If the household requests a second interview, the local department must schedule one.
Applicants who come into the local department and cannot be seen the same day must be given an appointment with a specific date and time that the customer will be seen or telephoned for an interview.
402.6 Scheduling Interviews and the Notice of Missed Interview (continued)
If the screening process indicates the household meets expedited criteria, the local department must make every effort to interview the household that day if the customer is in the office. If the customer is not in the office, then the local
Department must attempt to hold a telephone interview the day of the application or schedule the interview so that the household has access to SNAP benefits
within the expedited time frame. If neither the in-person or telephone interview can be accomplished, the local department waives the interview requirement and processes the expedited application. See Section 401.6 of this manual for details and further requirements.
When scheduling an interview on E&E for a household that dropped off or mailed in an application, the local department must take into consideration the mailing time for getting the scheduled interview notice to the customer. Mailing time may add up to three days to the application processing time.
Select Telephone for the Interview Method in E&E to indicate the appointment is for a telephone interview
Reminder: The case manager should offer a telephone interview to any applicant or recipient. A telephone interview can help local departments meet application timeliness requirements.
Felony Drug Conviction and Substance Abuse Testing
402.71 Background
An Individual receiving SNAP benefits who is convicted after July 1, 2000, of a drug-related felony involving the manufacture, distribution, or possession with the intent to distribute a controlled dangerous substance is:
Ineligible for SNAP for one year from the date of conviction, and
Is subject to testing and treatment for substance abuse for a period of two years starting from the later of the date when the custodial parent is:
Released from incarceration,
Completes any term of probation,
Completes any term of parole and mandatory supervision.
402.72 The Role of the Case Manager (continued)
402.72 The Role of the Case Manager
For SNAP applicants or participants who have been convicted of a drug-related felony after July 1, 2000, the case manager must:
Complete the interview and the related application or redetermination procedures.
Review the Rights and Responsibilities with the applicant.
Determine if an individual in the household has been convicted of a drug-related felony.
Inform the individual who has been convicted of a drug-related felony that to receive benefits he or she must be screened by the addictions specialist and referred for a drug test.
Inform the customer who has been convicted of a drug-related felony of mandatory compliance with the Family Investment Program’s Substance Abuse Treatment and Services Program (SATS).
Refer the individual convicted of a drug-related felony to the addictions specialist for screening and drug testing.
Complete a Substance Abuse Screening Referral (DHS/FIA 1177) form. Write “convicted drug felon” in the top portion of the form next to the zip code.
The addictions specialist returns the form within 10 days advising whether the customer is in compliance.
402.73 Compliance
The addictions specialist advises the case manager of the action being taken with the customer for comprehensive assessment and drug testing and whether the customer is in compliance.
Customers are in compliance if the customer:
Completed the drug test.
Is awaiting availability of a treatment facility.
Is enrolled in a treatment program.
Has successfully completed a treatment program or was referred to a new program, or
The results of the comprehensive assessment indicate no need for treatment.
Customers are always work registered unless they are otherwise exempt from work registration requirements. Refer to Section 130 of the SNAP manual to determine the individual’s status.
Individuals who have a felony drug conviction are not entitled to a 30-day conciliation period.
Send the adverse action notice and allow adverse action time before removing the individual convicted of a drug-related felony from the household.
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION Supplemental Nutrition Assistance (SNAP) Manual CUSTOMER RIGHTS AND RESPONSIBILITIES Section 403 Page 1
REVISED OCTOBER 2024 403.1 Purpose
This section describes the general rights and responsibilities of applicants and recipients of Supplemental Nutrition Assistance Program (SNAP) benefits.
403.2 Rights Under the Privacy Act of 1974
Inform the household of its rights under the Privacy Act of 1974 when personal information or Social Security Numbers are requested. These rights are:
A. The legal basis for the request and whether it is voluntary or mandatory to give the information.
B. The uses which may be made of the information.
C. To whom the information may be disclosed outside the U.S. Department of Agriculture; and
D. The effects of not providing all or part of the information.
NOTE: Even though personal information must be furnished voluntarily, the local department may deny or terminate SNAP benefits if the withheld information is required for verification purposes and there are no alternate means of verification.
403.3 Confidentiality
A. Information obtained from households for SNAP purposes generally may be released to persons directly connected with the administration or enforcement of the following programs:
1. Supplemental Nutrition Assistance Program (SNAP);
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION Supplemental Nutrition Assistance (SNAP) Manual CUSTOMER RIGHTS AND RESPONSIBILITIES Section 403 Page 2
REVISED OCTOBER 2024
2. Temporary Cash Assistance (TCA).
3. Medicaid (MA).
4. Supplemental Security Income (SSI).
5. Temporary Disability Assistance Program (TDAP); or
6. Any other federal or federally aided means-tested assistance program.
B. Information may be disclosed to a court or county prosecutor when required in civil or criminal proceedings.
C. Access to SNAP case record information may also be provided to employees of the Federal Comptroller General’s Office (General Accounting Office).
D. Local departments are required to make available to any properly identified federal, state or local law enforcement officer, upon their written request, information about the household if it is necessary to investigate an alleged violation of the Food and Nutrition Act or regulations. The written request must include the following:
1. The identity of the individual requesting the information,
2. The violation being investigated, and
3. The identity of the person on whom the information is requested.
E. Local departments are required to make available to any properly identified federal, state or local law enforcement officer, upon request, the address, social security number, and the photograph (if available) of
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION Supplemental Nutrition Assistance (SNAP) Manual CUSTOMER RIGHTS AND RESPONSIBILITIES Section 403 Page 3
REVISED OCTOBER 2024 any household member if the officer furnishes the member’s name and notifies the local department that the member:
1. Is fleeing to avoid prosecution, custody, or confinement for a felony, is violating a condition of parole or probation, or
2. Has information necessary for the officer to conduct an official duty related to a felony/parole violation.
3. When the member has information necessary for the apprehension or investigation of another member who is fleeing to avoid the law.
403.4 Household Access to Case File
A. The local department will make the information contained in the case file (both paper and electronic) available for inspection during normal business hours upon written request by a responsible member of the household, its authorized representative, or a person acting on behalf of the household.
B. Do not release confidential information about the household that was obtained without the household’s knowledge, or the nature or status of pending criminal prosecution.
403.5 Right to Apply
A. The local department must provide an application for SNAP benefits to any person who requests one.
B. The household has the right to file the application the same day it contacts the local department.
C. The application may be filed in person, electronically, by fax or email, or by mail.
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION Supplemental Nutrition Assistance (SNAP) Manual CUSTOMER RIGHTS AND RESPONSIBILITIES Section 403 Page 4
REVISED OCTOBER 2024
403.6 Right to Non-Discrimination
A. Households must not be discriminated against for reasons of:
● Race ● Color ● National origin ● Sex ● Religious creed ● Disability ● Age ● Political beliefs ● Limited English Proficiency (LEP), or ● Reprisal or retaliation for prior civil rights activity in any program or activity conducted or funded by the US Department of Agriculture.
B. Households must not be discriminated against in any aspect of program administration. This includes the following:
1. Certification. 2. Issuance. 3. The conduct of fair hearings; or 4. The conduct of any other program services.
C. To publicize this policy, all local departments must prominently display the Food and Nutrition Services (FNS) non-discrimination poster: And Justice for All. The poster can be requested by contacting the Family Investment Administration’s Deputy Executive Director for Programs.
403.7 Discrimination Complaints
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION Supplemental Nutrition Assistance (SNAP) Manual CUSTOMER RIGHTS AND RESPONSIBILITIES Section 403 Page 5
REVISED OCTOBER 2024 A. Individuals who feel they have been discriminated against for the reasons described in 403.6A above have the right to file a written complaint.
B. Be sure to assist the customer and correct the past error, if there was one, even when the customer decides to file a complaint.
C. Local department staff or other Department of Human Services (DHS) employees to whom the complaint is made will advise the customer within 10 days of the complaint of the following:
1. The right to file a complaint in writing.
2. To whom to address the complaint; and
3. The information required to facilitate the investigation.
Note: The Federal Nutrition Services (FNS) is responsible for investigating SNAP-related complaints of discrimination. To file a program discrimination complaint, a Complainant should complete a Form AD-3027, USDA Program Discrimination Complaint Form which can be obtained online at: https://www.usda.gov/sites/default/files/documents/ad- 3027.pdf, from any USDA office, by calling (833) 620-1071, or by writing a letter addressed to USDA. The letter must contain the complainant’s name, address, telephone number, and a written description of the alleged discriminatory action in sufficient detail to inform the Assistant Secretary for Civil Rights (ASCR) about the nature and date of an alleged civil rights violation. The completed AD-3027 form or letter must be submitted to: 1. Mail: Food and Nutrition Service, USDA 1320 Braddock Place, Room 334 Alexandria, VA 22314; or
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION Supplemental Nutrition Assistance (SNAP) Manual CUSTOMER RIGHTS AND RESPONSIBILITIES Section 403 Page 6
REVISED OCTOBER 2024 2. Fax: (833) 256-1665 or (202) 690-7442; or 3. Email: FNSCIVILRIGHTSCOMPLAINTS@usda.gov D. Send a copy of the complaint (whether filed by the customer in the local department or returned to the local department by the USDA for action) within five business days to the Director of the DHS Office of Employment and Program Equity and the Executive Director of the Family Investment Administration. 1. The complaint must be filed within 180 days of the alleged discrimination unless the USDA extends the filing time. The complaint must be on the USDA form or in a letter from the customer containing the following information: Your (the customer’s) name, address and telephone number. 2. The name, address, and telephone number of your attorney or authorized representative, if you are represented. 3. The basis of your complaint. The basis is what you believe was the motivating factor for the discrimination. For example, you may believe you were treated differently because of your race, color, religion, sex, age, national origin, etc. 4. The date(s) that the incident(s) you are reporting as discrimination occurred. Please note that USDA cannot accept a complaint about an incident that took place more than 180 days prior to the filing of the complaint. If the discrimination occurred more than 180 days prior to filing your complaint, you may request a waiver of the filing requirement.
5. The name of the individual(s) or entity you believe discriminated against you and the agency or recipient that employs that/those individual(s).
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION Supplemental Nutrition Assistance (SNAP) Manual CUSTOMER RIGHTS AND RESPONSIBILITIES Section 403 Page 7
REVISED OCTOBER 2024 6. The issue(s) of your complaint. The issue is a description of what happened, or the action that was taken by the individual(s) or agency that discriminated against you, resulting in some harm. Explain as clearly as possible what happened, why you believe it happened, and how you were discriminated against. Please include how other persons were treated differently from you, if applicable. If you were denied a benefit or service, please provide a copy of the denial letter. If you have documents to support the events you are reporting, provide a copy of the supporting documents.
E. In the event that the customer submits a Form AD-3027, USDA Program Discrimination Complaint Form, the local department staff or other Department of Human Services (DHS) employees must follow the submission instructions as outlined in Section 403.7 Discrimination Complaints within 5 days of receipt. 403.8 General Complaints
A SNAP household has the right to present general complaints regarding its treatment to the local department administration or the FNS Regional office. Always try to resolve the customer’s issues whether or not he or she files a complaint. The address of the FNS Regional Office for Maryland is:
Mid-Atlantic Regional Office (MARO) Mercer Corporate Park 300 Corporate Boulevard Robbinsville, New Jersey 08691-1518
403.9 Supervisory Conference/Fair Hearing Any applicant, recipient or person acting responsibly for the household has the right to request a supervisory conference or fair hearing. This may be requested when a household is dissatisfied with any action, failure to act, or delay by the local department.
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION Supplemental Nutrition Assistance (SNAP) Manual CUSTOMER RIGHTS AND RESPONSIBILITIES Section 403 Page 8
REVISED OCTOBER 2024 403.10 Responsibility of the Household to Cooperate A. The household is responsible for cooperating with the local department to determine eligibility, review its eligibility due to reported changes or recertification, and during Quality Control (QC) reviews. B. The household may be denied, or its case may be closed for refusal to cooperate with SNAP requirements. C. For the local department to make a determination of refusal to cooperate, the household must be able to cooperate, but clearly demonstrate that it will not take the required action. For example, a household must refuse to be interviewed and not merely fail to appear for an interview and provide the requested verification. D. Effective October 1, 2011, the penalty period for refusal to cooperate with a state QC review is 125 days after the end of the Federal Fiscal Year (the FFY ends September 30 each year and 125 days from that date is February 2). E. For Federal QC review non-cooperation, the penalty period is 9 months after the end of the Federal Fiscal Year. F. In the event that one or more household members no longer resides with a household terminated for refusal to cooperate, the penalty for refusal to cooperate will attach to the household of the person(s) who refused to cooperate. G. When QC is unable to determine which household member(s) refused to cooperate, QC shall determine the household member to which the penalty shall apply. H. If a household is terminated for refusal to cooperate with a QC review, the household may reapply but cannot be determined eligible until it cooperates with the QC review. I. A household cannot be denied SNAP benefits if there is any doubt regarding whether the household refuses to cooperate. J. QC determines whether the individual refuses to cooperate.
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION Supplemental Nutrition Assistance (SNAP) Manual CUSTOMER RIGHTS AND RESPONSIBILITIES Section 403 Page 9
REVISED OCTOBER 2024 1. QC notifies the LDSS via the QC 35 form to impose a penalty. 2. Effective October 1, 2011, the form identifies the individual who refused to cooperate. K. Non-Cooperation with a Quality Control Review 1. Case managers will enter one of the following codes on the PROGRAM REQUEST screen in the Eligibility and Enrollment (E&E) system: ● Reason code 583 to identify an individual who refuses to cooperate with a federal QC review. ● Reason code 556 to identify an individual who refuses to cooperate with a state QC review. 2. Reason codes (556 or 583) are now applied at the client level. This ensures the penalty follows the non-cooperating individual until the expiration of the penalty period or the individual complies. 3. When reason code 556 or 583 is entered for a child under 18, an error message, “REASON CODE (556 or 583) CANNOT BE ENTERED FOR CHILD UNDER 18” is displayed on the Program Request screen and the user will not be allowed to proceed until the 556 or 583 code is removed. 4. When an individual is coded 556 or 583 on the Program Request screen, the entire household is ineligible as long as the penalized individual remains in the household. 5. When an individual coded 556 or 583 on the Program Request screen leaves the household, the remaining household members can have eligibility determined under normal SNAP rules. 6. When an individual coded 556 or 583 on the Program Request screen leaves the household and becomes a part of another SNAP household, the household becomes ineligible for SNAP benefits for the remaining period of ineligibility as long as the individual remains in the household. Example 1 Mr. Marks, 35, his wife and 5-year-old son receive SNAP benefits. He refused to cooperate with a State QC review. His penalty period is effective October
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION Supplemental Nutrition Assistance (SNAP) Manual CUSTOMER RIGHTS AND RESPONSIBILITIES Section 403 Page 10
REVISED OCTOBER 2024 15, 2015, and ends 125 days after the end of the federal fiscal year (September 30, 2016). The customer is ineligible through February 2, 2017, unless he complies with the QC review. Mr. Marks leaves the household of his wife and son. His wife and son can have eligibility determined under normal SNAP rules.
Example 2 Mr. Marks moves in with his mother and father in November. His parents receive SNAP benefits, but they eat and prepare their meals separately. Mr. Marks and his parents have separate SNAP cases. The penalty of the son does not affect the eligibility of his parents. Mr. Marks remains ineligible for the remainder of the penalty period unless he complies with the QC review.
Example 3 Mr. Johnson receives SNAP benefits with his mother and sister. He refused to cooperate with a federal QC review. He remains in the household. The penalty is effective November 1, 2014. The household is ineligible for SNAP benefits for the remainder of the federal fiscal year (September 30, 2015), plus 9 months. The penalty period ends June 30, 2016, unless Mr. Johnson complies with the federal QC review. NOTE: Federal QC reviews are rare. Example 4 Mr. Williams and his wife receive SNAP benefits. Mr. Williams refused to cooperate with a state QC review. He remains in the household. The penalty period is effective December 1, 2016. The household is ineligible for SNAP benefits for the remainder of the federal fiscal year (September 30, 2017), plus 125 days. The penalty period remains in effect through February 2, 2018, unless Mr. Williams complies with the QC review.
403.11 Responsibility to Report Changes All households must report changes in accordance with section 420.2 of this SNAP manual.
404.1 Purpose
The purpose of this section is to describe policy and procedures on the head of household and authorized representative.
404.2 Head of Household
The household may choose who is to be designated as head of household.
Generally, the head of household is one of the following persons:
An adult parent of a child (any age);
An adult who has parental control over a child (under 18 years of age);
One of the adults in an all adult household.
NOTE: All adult household members must agree on the selection of the head of household.
The head of household designation is used only for case identification purposes.
Do not use the head of household designation to impose special requirements on the household such as requiring that the head of household, rather than another responsible member of the household, make an application or appear for the interview.
The local department will designate the head of household if the household declines to designate a head of household or cannot agree on a selection.
One of the children of the household may be designated as the head of the household and an adult living in the home (non-SNAP household member) may be named the authorized representative if there is no adult member of the SNAP household.
NOTE: For the purposes of application and interview procedures, a responsible household member is any member capable of representing the household by providing the local department with sufficient and accurate information about the household’s circumstances.
404.3 Authorized Representative
The head of household, spouse or other responsible member may designate an authorized representative to act on its behalf if the authorized representative is aware of the household’s circumstances and the designation is in writing.
An authorized representative may:
Appear for interviews;
Apply for benefits for the household;
Use the Independence Card to purchase food for the household;
Be named to use the Independence Card to purchase food for the household in an emergency.
NOTE: In an emergency situation, the household may designate an emergency authorized representative to use the Independence Card to purchase food for the household. Written authorization must be obtained from the head of household and signed by both the head of household and the emergency authorized representative
Except for situations in which a drug or alcohol treatment center or other group living arrangement acts as the authorized representative, the local department must inform the household that the household will be held liable for any overissuance that results from erroneous information given by the representative.
404.4 Drug/Alcohol Treatment Centers
The residents of drug or alcohol treatment centers will apply and be certified for program participation through the use of an authorized representative. The authorized representative must be an employee of and designated by the publicly operated community mental health center administering the treatment program or the private nonprofit organization or institution that is administering the treatment and rehabilitation program.
404.4 Drug/Alcohol Treatment Centers (continued)
404.5 Group Living Arrangement (GLA) Facilities
The authorized representative may be someone of the resident’s choice or a person employed and designated by the GLA facility.
GLA facility personnel must determine if any resident may apply on his or her own behalf. The determination is based on the resident’s physical and mental ability to conduct his or her own affairs.
The facility may consult with state agencies, physicians, or other health care personnel prior to a determination.
NOTE: See manual section 109, Other Special households, for more information on group living arrangements.
404.6 Restrictions on Authorized Representatives
The following restrictions apply to authorized representatives:
Individuals who are disqualified for an intentional program violation cannot act as an authorized representative during the period of the disqualification unless the following conditions are met:
The individual is the only adult member of the household able to act on its behalf, and
The local department determines that no one else is available to serve as an authorized representative.
Homeless meal providers may not act as authorized representatives for homeless SNAP recipients.
404.7 Disqualification of an Authorized Representative
Local departments may disqualify individuals from participation as an authorized representative for up to one year if they have obtained evidence that an authorized representative misrepresented a household’s circumstances or makes improper use of the Independence Card.
NOTE: The provision described in section 404.7A above does not apply in the case of drug and alcohol treatment centers and the heads of group homes that act as authorized representatives for their residents. However, local departments will promptly report to the Food and Nutrition Service any drug and alcohol treatment centers and heads of group homes that act as authorized representatives that intentionally misrepresent a household’s circumstances. Drug and alcohol treatment centers and the heads of group living arrangements acting as representatives who intentionally misrepresent household circumstances may be prosecuted under applicable Federal and State statutes.
If a local department obtains evidence that an authorized representative misrepresented a household’s circumstances or makes improper use of the Independence Card, the local department will:
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION Supplemental Nutrition Assistance Program (SNAP) Manual NORMAL PROCESSING STANDARDS Section 406 Page 1
406.1 Purpose
This section describes normal application processing standards. It applies to all Supplemental Nutrition Assistance Program (SNAP) benefit applications including SNAP applications combined with TCA or TDAP applications. It also gives the policies that apply when the timeliness standard is not met. (Expedited service requirements are detailed in section 401 of this manual, Expedited Processing Standards.) Local departments must provide timely, accurate and fair service to all applicants and recipients.
A. Any Maryland resident may apply for benefits in any local Department of Social Services. When an individual wishes to apply for benefits:
1. Provide the applicant with an application unless the applicant is living in another state;
2.Provide any additional information as needed or requested;
3.Advise the household that a computer lab is available for them and staff will help them apply using myMDTHINK.
B. An application can be filed in person or through a representative, by mail, electronically on myMDTHINK or by faxing or emailing a scanned signed application to the local department.
NOTE: The local department must accept applications during all normal business hours, even if the applicant cannot be interviewed at the time the application is dropped off. Remember, if the applicant cannot be interviewed on the day of application, the local department must schedule an appointment for either a telephone interview or an in-person interview.
C. A myMDTHINK application is considered filed when the local department receives the electronically signed application.
406.2 Month of Application
A. The month of application is the calendar month in which the household files its application.
REVISED JANUARY 2025
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION Supplemental Nutrition Assistance Program (SNAP) Manual NORMAL PROCESSING STANDARDS Section 406 Page 2
B. When normal processing occurs and the household is found eligible (even if it is eligible for only one month), it is entitled to benefits for that month, regardless of the month in which the local department authorizes the SNAP benefits.
Example: A customer applies for SNAP benefits on November 13th , returns all required documentation and is found eligible on December 6. The customer is eligible for SNAP benefits for November even though the customer will not receive the actual benefits until December.
C. It is possible for a household to be ineligible for the month of application, but eligible in the next month because of anticipated changes in circumstances. In this case, use the same application for denial of the month of application and determination of eligibility for subsequent months.
The application for the next month is considered filed on the date the denial occurs. The household does not have to be interviewed again, but additional verification must be requested, if needed. The processing standards detailed below also apply to these cases.
Example: Mr. Smith filed an application for SNAP benefits for himself, his wife and their two children on November 16 because he was laid off from his job. He will receive his full pay for November. His unemployment will not be processed until the end of December. The application for SNAP benefits for November is denied and eligibility begins in December. Mr. Smith does not have to file a new application.
406.3 30-Day Standard
Eligible households must be provided an opportunity to participate as soon as possible, but not later than 30 calendar days after the application was filed.
406.31 Approval
A. Eligible households must complete the following process:
1. Complete and file an application;
REVISED JANUARY 2025
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION Supplemental Nutrition Assistance Program (SNAP) Manual NORMAL PROCESSING STANDARDS Section 406 Page 3
2. Participate in an interview; and
3. Cooperate to obtain required verification.
B. Opportunity to participate means that the household must receive an EBT card and be trained on its use before the 30-day timeliness standard expires. Note: Households where all requirements are met and no required verifications are needed must be approved by the 30th day.
C. Local departments must ensure that the scheduling of interviews allows sufficient time (10 calendar days) for households to return verification before the 30th day following the application date.
406.32 Denial
A. Denial of the application may occur on or before the 30th calendar day after filing when:
1. A household is found ineligible. (Send a denial notice as soon as possible, but not later than 30 calendar days after the application was filed when all necessary processes are complete and all required verification has been submitted.) B. Denial of the application must occur on the 30th calendar day after filing when:
1. A household refuses to cooperate in the application process (send a denial notice at the time of refusal). For a determination of refusal to be made, the household must be able to cooperate but clearly demonstrate that it will not take actions that it can take and that are required to complete the application process (not those that they merely fail to complete).
2. A household misses the initial interview and does not schedule a second interview, and does not contact the local department about its application within that time period.
3. All of the following conditions are met:
REVISED JANUARY 2025
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION Supplemental Nutrition Assistance Program (SNAP) Manual NORMAL PROCESSING STANDARDS Section 406 Page 4
(a)An interview is held on the day of application, and
(b)All of the necessary verification is requested during this interview, and (c)No requests for verification are made after the date of application, and (d)The local department provides assistance to the household in obtaining the verification when required, and (e)The household fails to provide verification.
Note: After a denial, the household must file a new application if it wishes to participate in the program.
406.4 Delays in Processing
If the local department does not determine a household’s eligibility and provide an opportunity to participate within 30 days of the date the application was filed, apply the policies that follow to make the determination of fault.
406.5 Determining Fault
A. Make a determination of fault at 30-day intervals after the date of application when a case has been delayed. This determination affects the household’s entitlement to benefits for the months of delay. It does not determine denial.
B. Make the determination of fault according to the following guidelines:
1. Household at Fault:
(a)A household is at fault for a delay in processing when the local department takes all the actions required under normal processing procedures, but the household has not completed its requirements. (See chart, Determining Fault).
(b)Interviews. REVISED JANUARY 2025
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION Supplemental Nutrition Assistance Program (SNAP) Manual NORMAL PROCESSING STANDARDS Section 406 Page 5
(i) For households that fail to appear for an interview the local department must advise that the responsibility rests with the household to schedule a second interview. (ii)If the household contacts the agency within the 30-day processing time, the agency must schedule a second interview. (iii)If the household fails to schedule a second interview, postpones the interview or cannot schedule it until after the 20th day but before the 30th day, the household must appear for the interview, provide required verifications and complete work registration by the 30th day following application. If the household does not do this, the delay is the household’s fault.
2. Agency at Fault: The local department is at fault if it does not follow the processing guidelines or fails in some other way to complete the process even though the household has completed everything required of it. (See chart below, Determining Fault).
REVISED JANUARY 2025
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION Supplemental Nutrition Assistance Program (SNAP) Manual NORMAL PROCESSING STANDARDS Section 406 Page 6
Determining Fault
If the delay on the 30th day is the result of: The household is at fault if: The agency is at fault if: Incomplete application The application was not complete even though the agency offered to help complete it. The agency did not offer help or explain how to complete the application. One or more members of the household have not registered for work. 1. The agency explained who must register, by what date they must register, and
2.Offered to help complete the necessary form(s), and
3.Gave the household at least 10 days between notification and the 30th day after application to register required members, or
4.The household missed the first interview, another was scheduled between the 20th and 30th day after filing and the worker completed steps 1 and 2 above. 1. The household was not informed of who must register and/or
2.The registration form(s) were not provided and explained, and/or
3.The household’s 1st interview was scheduled more than 20 days after the date of application, thus allowing the household less than 10 days to complete the necessary work registrations. REVISED JANUARY 2025
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION Supplemental Nutrition Assistance Program (SNAP) Manual NORMAL PROCESSING STANDARDS Section 406 Page 7
Determining Fault (continued)
If the delay on the 30th day is the result of: The household is at fault if: The agency is at fault if: Incomplete Verification 1. Agency explained which statements need verification, what is acceptable verification, by what date verification is needed, and
2.Offered or provided the household assistance to obtain the verification, and
3.Allowed the household at least 10 days between the request for the verification which is missing and the 30th day, or
4.The household missed the 1st interview, another was scheduled between the 20th and 30th day after filing, and the agency completed 1 and 2 above at that time, but the household failed to provide verification. 1. Agency did not explain what verification was needed, and/or
2.Did not offer or provide the household assistance as required, and/or
3.Scheduled the household’s 1st interview more than 20 days after application, thus allowing it less than 10 days to provide the needed verification, or
4.Agency discovered need for further verification after the interview but failed to allow 10 days between the request for verification and day 30, or
5.Agency offered assistance but neglected to follow through on the collateral contact or release of information. REVISED JANUARY 2025
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION Supplemental Nutrition Assistance Program (SNAP) Manual NORMAL PROCESSING STANDARDS Section 406 Page 8
Determining Fault (continued)
Delay on the 30th day The result of: Household at Fault if: Agency at Fault if: Other Interview Factors 1. Household missed the 1st interview and requested the 2nd to be scheduled after the 30th day.
2.Household missed 2 interviews and requested a 3rd. No matter when the 3rd interview occurs, any delay is considered the household’s fault. 1. Agency scheduled the household’s 1st interview more than 30 days after the household filed its application.
2.The household missed its 1st interview, telephones for a 2nd appointment and the agency schedules the 2nd more than 30 days after the application is filed. Other Factors
The agency or other local staff neglect to complete required processing actions, such as calculating the SNAP allotment or completing forms to authorize the EBT card, even though the household has completed all of its requirements.
406.6 Delays Caused by the Household
If the 30-day standard has not been met and the local department determines that the household is at fault on the 30th day, proceed as follows:
A. The case manager should allow the Eligibility & Enrollment (E&E) system to generate a delay notice and add text to inform the household REVISED JANUARY 2025
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION Supplemental Nutrition Assistance Program (SNAP) Manual NORMAL PROCESSING STANDARDS Section 406 Page 9
that its case will be denied on the 60th day after application unless the needed actions listed in the text are taken.
B. The household is not entitled to SNAP benefits for the month of application if it is found eligible.
406.7 Delays caused by the Agency
If on the 30th day the delay is the fault of the local department, proceed as follows:
A. Send the household the E&E-generated delay notice on the 30th day, informing it of any action required to complete the process, or explaining the reason for the agency delay if the household has completed all requirements but the local department has not acted on them. (If the action needed is to provide verification, the household has 30 days from the date the notice is sent to provide it.)
B. The local department must take prompt action to correct whatever caused the delay.
C. The household is entitled to benefits from the month of application, if found eligible.
406.8 Delays Beyond 60 Days
There are two possible situations that can cause delays beyond 60 days:
A. The local department is at fault, and all information needed to determine eligibility has been obtained.
B. The local department is at fault and there is still information needed to process the case.
406.81 Agency at Fault, Case Information Complete
A. The case must be processed to make an eligibility determination.
REVISED JANUARY 2025
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION Supplemental Nutrition Assistance Program (SNAP) Manual NORMAL PROCESSING STANDARDS Section 406 Page 10
B. If the household is eligible and the local department was at fault for the initial delay (on the 30th day), the household is entitled to SNAP benefits retroactive to the month of application.
C. If the initial delay was the household’s fault, the household is entitled to SNAP benefits only from the month following the month of application.
406.82 Agency at Fault, Case Incomplete
A. The case must be processed.
B. Missing information must be requested using the pending notice and the Request for Information to Verify Eligibility (DHS/FIA 1052).
C. The household has 30 days from the date of the request to provide the missing verification.
D. The household’s entitlement to benefits is determined as described in 406.8 above for delayed cases with complete information.
Note: E&E will not automatically deny on day 60 when there is an agency delay. These households will stay pending indefinitely and will not deny until the case is finalized. Set an alert to prevent this issue.
406.83 Household at Fault
A. Household fault can occur if verification is requested after the first 30-day period and the household was given at least 10 days to provide it within the second 30-day period.
B. The case must be processed.
C. If verification is provided by the 30th day after it was requested, and the household is found eligible in that month, it is eligible only from the month in which the eligibility determination was made. It is not entitled to lost benefits even if the initial delay was the fault of the local department.
D. If verification is not provided by the 30th day after it was requested with at least ten days to provide it, the application must be denied. The REVISED JANUARY 2025
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION Supplemental Nutrition Assistance Program (SNAP) Manual NORMAL PROCESSING STANDARDS Section 406 Page 11
household is not entitled to SNAP benefits for the month of application even if the local department was at fault for the initial delay.
406.9 Joint Application Processing Between Social Security Administration and Local Departments of Social Services
A. The Social Security Administration will:
1. Take SNAP applications from SSI claimants who live in pure SSI households, or are applying for SSI from institutional pre-release programs and are not in a pure SSI household.
2. Send completed SNAP applications to the SNAP benefit office along with a transmittal form (SSA-4233) and any verification available.
3. Screen for possible entitlement to expedited service, mark the SNAP application “Expedited Service” if the applicant wishes and inform the applicant that he may receive SNAP benefits sooner if he applies at the appropriate local department of social services.
4. Take SNAP benefit teleclaims (telephone applications) in connection with SSI applications or redeterminations.
5. Refer Title II claimants or SSI claimants who do not live in a pure SSI household to the servicing SNAP office.
6. Complete an SNAP application if an SNAP recipient has received a notice that recertification is necessary and wishes to reapply.
B. The Local Department of Social Services will:
1. Certify eligible SNAP applicants.
2. Maintain all SNAP records.
3. Send all required SNAP notices.
4. Authorize SNAP benefits. REVISED JANUARY 2025
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION Supplemental Nutrition Assistance Program (SNAP) Manual NORMAL PROCESSING STANDARDS Section 406 Page 12
5. Take SNAP applications from any SSI individual who applies at a local department.
6. Handle recertification activities.
C. IMPORTANT – The LDSS shall not contact the household applying for SNAP benefits in order to obtain information for certification unless:
1. The application is improperly completed;
2. Mandatory verification is missing; or
3. The LDSS determines that certain information on the application is questionable.
4. In no event would the applicant be required to appear at the SNAP office to finalize the eligibility determination.
Also see Section 107 of this manual for detailed information on the Maryland Senior Nutrition Assistance Program (MSNAP) for SSI recipients. REVISED JANUARY 2025
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL VERIFICATION Section 408 Page 1
REVISED OCTOBER 2025 408.1 Purpose This section provides the general policy on verification. It describes the kinds of information that must be verified at application, recertification, and interim change. It also provides a definition of documentary evidence and collateral contacts and details the household’s and local department’s responsibility in the verification process. It does not provide details regarding verifying specific eligibility factors. Information about verifying specific eligibility factors is in the section dedicated to each specific eligibility factor.
408.2 Definition Verification is the use of documentation or third-party information to establish the accuracy of statements on the application. The local department will provide the household with written notice of the required verifications. The State agency must give households at least 10 days to provide required verification(s). The local department is responsible for helping the household secure verification and for using verification resources, such as SOlQi, BEACON, and SAVE.
408.3 Responsibility for Providing Verification The household has the primary responsibility for giving the local department written proof to support statements on the application. They are also responsible for resolving any questionable information. The eligibility worker must assist the household in getting the verification as long as the household is cooperating with the local department.
The household may supply documentary evidence: ● In-person, ● Through the mail, ● By facsimile, email, or other electronic means, or ● Through an authorized representative.
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL VERIFICATION Section 408 Page 2
REVISED OCTOBER 2025 The eligibility worker cannot require the household to present verification in person at the local department. The eligibility worker must accept any reasonable documentary evidence provided by the household and must be primarily concerned with whether the verification proves the statements on the application.
408.3 Responsibility for Providing Verification (continued)
Reminder: Do not close or deny a SNAP case because the household does not provide verification of expenses such as dependent care, medical, or shelter costs. Instead, certify the household without the deduction.
408.4 Verification at Application, Normal Processing
A. Verify the following information prior to certification for households initially applying. Do not verify the factors listed in section 408.12 for categorically eligible households. a. Identity; b. Gross, non-excludable income; c. Social Security Number (verify once, SS card is not necessary); d. Household composition, if questionable; e. Immigration status for non-citizen applicants if questionable (for further clarification see Sec 120.2 of this manual, Immigrants); f. Disability, if the determination of disability affects the household’s eligibility or benefit level (e.g. eligibility for uncapped shelter, medical expenses, student status, or exemption from work registration);
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL VERIFICATION Section 408 Page 3
REVISED OCTOBER 2025 g. Hours worked by an ABAWD and the 3 ABAWD time limit countable months in another state, if applicable. h. Amount of non-excluded resources (do not request verification of resources for categorically eligible applicants); i. Residency (except in the case of customers experiencing homelessness, households newly arrived in the area, and some migrant farm workers); i. Verification of residency may be impossible to obtain in certain situations. Some households, such as migrant farm workers and people experiencing homelessness, may find it impossible to provide documentary proof of residency. 408.4 Verification at Application, Normal Processing (continued) ii. If it proves impossible to verify residency, certify the household for SNAP if they are otherwise eligible. iii. No specific document is required to verify residency.
NOTE: Verifying residency and identity in the regular application
process are not intended to result in a change in procedure or
a need for additional verification. Documents used to verify other
factors of eligibility normally suffice to confirm residency and
identity. B. The following information is required to apply a deduction. Verification must be requested if the household reports paying these expenses, but failure to provide this verification does not result in ineligibility for SNAP. a. Shelter expenses (including shelter costs for a homeless household claiming shelter expenses that would result in a shelter deduction in excess of the $198.99 allowance); b. Medical expenses (including reimbursed amounts);
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL VERIFICATION Section 408 Page 4
REVISED OCTOBER 2025 c. Dependent care expenses; d. Legally obligated child support to or for an individual living outside the household, and the amount of the actual payment. 408.5 Verification at Application, Expedited Processing Identity is the only mandatory verification when processing an application for expedited service. When processing an application for expedited service the local department must:
A. Verify the identity of the applicant in all cases through a collateral contact or other readily available documentary evidence.
B. Make reasonable efforts to verify the household’s residency, income, liquid resources, and other factors of eligibility within the expedited processing time frames.
C. Do not delay certification beyond the expedited processing timeframes if eligibility criteria other than identity cannot be verified. 408.6 Verification of Questionable Information
A. Local departments must verify all other factors of eligibility if they are questionable and affect the household’s eligibility or benefit level. B. Information in the application is only questionable when: a. statements made by the applicant are inconsistent; or b. information on the application or on previous applications is inconsistent; or c. information received by the local department is inconsistent. C. These guidelines cannot target groups such as migrant farmworkers or American Indians for more intensive verification under this provision (273.2(f)(2)(i)).
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL VERIFICATION Section 408 Page 5
REVISED OCTOBER 2025 D. Evaluate each household based on its individual circumstances when determining if information is questionable. E. Examples of questionable information: a. A household’s report of expenses that exceed its income may be grounds for the local department’s request for further verification. This circumstance, in itself, is not grounds for a denial of benefits. In this instance, explore with the household how it meets its expenses. Request further verification based on the household’s response to these questions. b. A roomer or boarder has the same last name as someone in the household. c. Suddenly there is an absence of medical bills for a household member that has had continuous medical expenses for several years. This could apply to other bills. 408.7 Verification of an Expense or a Questionable Expense
A. Advise the household that its eligibility and SNAP benefit level may be determined without providing a deduction for the unverified expense if obtaining required verification of an expense, including medical expenses, will delay the household’s certification. 408.7 Verification of an Expense or a Questionable Expense (continued)
B. Determine the household’s eligibility and SNAP benefit level without providing a deduction for an unverified expense when the expense cannot be verified. C. If the household subsequently provides the missing verification, update the case and recalculate the household’s benefits in accordance with the timeliness standards in SNAP Manual Section 420 Reporting Changes. D. The household is only entitled to SNAP benefits retroactive to the month of application if the expense could not be verified within the 30-day
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL VERIFICATION Section 408 Page 6
REVISED OCTOBER 2025 processing standard because the local department failed to allow the household sufficient time (see SNAP Manual Section 406 Normal Processing) to verify the expense. E. Process the household’s application as provided in SNAP Manual Section 406 when the household is ineligible without the deduction.
408.8 Verification at Recertification A. The following information must be re-verified at recertification: a. Gross non-excludable income b. Previously unreported and total recurring medical expenses; c. Shelter and utility expenses; d. Newly obtained Social Security Number (changes in Social Security Numbers previously verified must be re-verified); e. Legally obligated child support payments to or for an individual outside of the household; f. Dependent care expenses; g. Changes in immigrant status; h. Work hours for ABAWDS; i. Changes in residency; and j. Changes in household composition, if questionable. 408.8 Verification at Recertification (continued) NOTE: Re-verify other information that is incomplete, inaccurate, inconsistent, or outdated,including resources for households that are not categorically eligible.
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL VERIFICATION Section 408 Page 7
REVISED OCTOBER 2025 408.9 Verification at Interim Change The same verification requirements that apply at initial application apply to changes reported during the certification period with the following exceptions: A. Do not verify changes in earned income if the source has not changed and the amount changed by $50 or less, unless the information is incomplete, inaccurate, inconsistent, or outdated. B. Do not verify changes in utility expenses (households with one utility) if the source has not changed or the amount changed by $50 or less, unless the information is incomplete, inaccurate, inconsistent, or outdated. C. Do not verify changes in medical expenses if the source has not changed or the amount changed by $50 or less, unless the information is incomplete, inaccurate, inconsistent, or outdated. D. Verification is not required until the next recertification if a change results in a decrease in the SNAP benefit amount. 408.10 Documentary Evidence A. Documentary evidence consists of a written confirmation of a household’s circumstances. Some examples of documentary evidence include, but are not limited to, the following: a. Wage stubs, b. Copies of checks, c. Award letters, d. Utility bills, e. Bank statements, f. Letters from employers, landlords, etc, 408.10 Documentary Evidence (continued)
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL VERIFICATION Section 408 Page 8
REVISED OCTOBER 2025 g. Immigration and Naturalization documents, h. The following documents that verify Indian status for ABAWD exception purposes (CFR 273.24(l)): i. Tribal enrollment/membership card, ii. (I-872) American Indian Card, iii. Genealogical/Birth/Death records, iv. Community Attestation, v. Land/Trust Records, vi. Reservation Distribution Records, vii. U.S. American Indian/Alaska Native tribal enrollment or shareholder documentation, viii. Document from a tribe declaring membership for an individual, ix. Certificate of Degree of Indian Blood (CDIB) issued by the Board of Indian Affairs or a tribe, if the CDIB includes tribal enrollment information, or x.Letter from the U.S. Department of Health and Human Services (HHS) granting a tribal exemption based on tribal membership or Alaska Native shareholder status. i. Obituaries j. Searches on Maryland Judiciary Case Search: http://casesearch.courts.state.md.us/casesearch/ k. Searches on Maryland Inmate Locator: http://www.dpscs.state.md.us/inmate/
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL VERIFICATION Section 408 Page 9
REVISED OCTOBER 2025 l. Searches on The Work Number: www.theworknumber.com m. Searches on Maryland Workers Compensation: http://www.wcc.state.md.us/WFMS/public_inquiry.html n. Searches on Maryland Tax and Assessment: https://sdat.dat.maryland.gov/RealProperty/Pages/default.aspx
B. These guidelines cannot target groups such as migrant farmworkers or American Indians for more intensive verification under this provision (CFR 273.2(f)(2)(i)). C. The household is responsible for providing documentary evidence to support its statements. Households may supply documentary evidence in person, through the mail, by facsimile (fax), email, through Maryland Benefits Consumer Portal, or through an authorized representative. The local department cannot require the household to present the documentation in person.
D. The eligibility worker must accept any reasonable documentary evidence as long as it provides adequate verification of the statements provided by the household. Local departments must attempt to assist the household with obtaining documentary evidence if it is difficult or impossible for the household to obtain them on its own. E. The eligibility worker must be primarily concerned with whether the verification proves the statements on the application. Simply because a household is in an error-prone situation does not mean there is insufficient verification to prove household member statements. F. Scan/upload all documents to Case Documents in the Eligibility and Enrollment (E&E) and return originals to the customer or destroy copies that the customer does not want.
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL VERIFICATION Section 408 Page 10
REVISED OCTOBER 2025 Reminder: Do not close or deny a SNAP benefit case because the household does not provide required verification of expenses such as dependent care, medical, or shelter costs. Instead, certify the household without the deduction.
408.11 Collateral Contact A. A collateral contact is a verbal confirmation of a household’s circumstances. The collateral contact may be made in person or by telephone. Some examples of acceptable collateral contacts include talking with the following: a. Employers b. Landlords c. Social service agencies d. Neighbors of the household B. Utilize a collateral contact or home visit when otherwise unable to obtain documentary evidence of a required verification. a. Home visits must be scheduled in advance; and i. May be used only when there is not enough documentary evidence to make a firm determination of eligibility or benefit level. C. The household is responsible for providing the name of the collateral contact. The household may request the local department’s assistance designating the collateral contact. D. The customer provides consent to release information in multiple DHS documents: by signing the application, the Consent for Release of Information form (704 form), and/or the wage forms (247 and 007 forms). E. The local department is not required to use the collateral contact named by the household if the collateral contact cannot be expected to provide
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL VERIFICATION Section 408 Page 11
REVISED OCTOBER 2025 accurate third-party verification. The local department must request the household to name another collateral contact when necessary. The local department is responsible for obtaining verification from acceptable collateral contacts. F. The local department may only disclose customer information necessary to obtain the required verification. a. Do not disclose information provided by the household when verifying customer information with a collateral contact. b. Do not disclose that the household applied for SNAP benefits. c. Do not suggest the household has done anything wrong.
408.12 Discrepancies When information from another source contradicts statements made by the household, local departments must give households a reasonable opportunity to resolve discrepancies before determining eligibility.
408.13 Narration Case records must be narrated to support eligibility, ineligibility, and SNAP benefit level determination. Narration must be in sufficient detail to enable a supervisor or reviewer to determine the reasonableness and accuracy of the determination. The narration must also include any additional information regarding the applicant/recipient relevant to the determining eligibility. Some examples of narration include: A. The reason for the withdrawal of an application, if any was stated by the household, and the withdrawal was confirmed; B. Details regarding refusal to cooperate;
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL VERIFICATION Section 408 Page 12
REVISED OCTOBER 2025 C. The reason information is considered questionable and the verification that was used to resolve the questionable situation; D. The reason a collateral contact or home visit was necessary; E. The reason a collateral contact was rejected and an alternate requested; F. A statement that the household decided to average fluctuating income; G. A statement that income and/or resources were not verified because the household stated that it did not have any, and there was no reason to question the statement. H. A statement that a prison or death match was received and that a Notice of Data Match was issued to the household.
408.14 Public Assistance (PA) and Supplemental Security Income (SSI) Households A. when a household is categorically eligible as defined in SNAP Manual Section 115 Categorical Eligibility, local departments will accept, without further verification, the following eligibility requirements: a. Resources; 408.14 Public Assistance (PA) and Supplemental Security Income (SSI) Households (continued) b. Gross and net income limits; c. Social security number information; d. Sponsored alien information; and e. Residency. B. If any of the following factors are questionable, verify that the household: a. Contains only members that are PA or SSI recipients;
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL VERIFICATION Section 408 Page 13
REVISED OCTOBER 2025 b. Meets the household definition defined in SNAP Manual Section 100 Household Composition; c. Includes all persons who purchase and prepare food together, regardless of whether they are separate units for PA or SSI purposes; and d. Includes no persons who are disqualified as described in Section 115. C. Verify eligibility requirements that are not verified for PA or SSI purposes. NOTE: Always check Case Documents in E&E for documentation of eligibility requirements.
409.1 Purpose
This section identifies which households must have their eligibility determined using the gross and net income standards, and which households have their eligibility determined using only the net income standard. It also describes the process for calculating net income and allotment level.
409.2 General Policy
Determining a household’s eligibility for Supplemental Nutrition Assistance Program (SNAP) benefits is a two-step process:
Determining eligibility to participate; and
If eligible, determine the amount of the allotment.
The determination of eligibility involves three questions:
Does the household meet all of the non-financial and resource criteria?
Does the gross income exceed the gross income limit of 200% of the Federal Poverty Level if categorically eligible or 130% of the Federal Poverty Level if not?
Gross income is a household’s total, non-excluded income before any deductions are given.
The 130% gross income limit does not apply to households containing an elderly or disabled member or to households that are categorically eligible.
Categorically eligible Public Assistance or Supplemental Security Income (SSI) households are described in Section 115 of this manual.
Is the net income after all deductions less than the net limit in Section 600 Column B (100% of the Federal poverty level)?
Net income is the gross income minus the program’s allowable deductions.
The net income limit does not apply to households that are categorically eligible.
409.3 Calculation of Net Monthly Income
Follow the procedures described below to determine a three-person household’s net income:
Compute total countable monthly income.
Example: Household’s income is:
Self-employment $200
SSI $400
Subtract 50 percent of the gross self-employment income as a deduction for cost-to-produce as described in Section 104.7.
Example: SE $200x.50=$100
Countable SE income is $100 ($200-$100)
Subtract an earned income deduction of 20 percent of gross monthly-earned income.
Earnings $500
Earned income deduction is $120 (600x.20)
Earned and SE income is $480 ($600-$120)
Subtract a standard deduction in the amount of $157.
Minus Standard Deduction
for the household size (see Section 600) $157
$723
Subtract medical expenses in excess of $35 per month incurred by a household member who is elderly or disabled as described in Section 212.8.
Example: Monthly medical expense is $50. The allowable deduction is $15 ($50-$35=$15).
Income after medical deduction $723-$15=$708
409.3 Calculation of Net Monthly Income (continued)
Subtract payments for the actual cost paid by the household to someone outside the household for the care of a child or other dependent as described in Section 212.7.
Income after child care $708-$50=$658
Subtract payments for child support for a person living outside the home as described in Section 212.11.
$658-$80=$578
Subtract a homeless shelter allowance as described in Section 212.10.
Subtract any excess shelter cost.
Excess shelter cost is the amount of the shelter cost, as described in Section 212.9 that exceeds 50 percent of the amount of income remaining after the deductions in Sections A – G above.
$600-289 (578x.50)=$311 (uncapped because of SSI member)
Subtract the excess shelter cost not to exceed the maximum in Section 600.
Example: Net income $267 ($578-$311)
If the household contains an elderly or disabled member as described in Section 212.3A, subtract the total amount of the excess shelter cost.
Households are not entitled to both an excess shelter deduction and a homeless shelter allowance.
NOTE: Remember, the net income limit does not apply to households that are categorically eligible.
409.4 Determining Benefit Level
The household's monthly allotment is equal to the Thrifty Food Plan (maximum SNAP allotment) for the household's size reduced by 30 percent of the household's net monthly income as calculated in Section 409.3 above.
409.4 Determining Benefit Level (continued)
Example: Household size is 3
TFP (maximum allotment) is $511
SNAP allotment is $431
$267x.30=$80.10
$511-$80=$431
The local department will round up:
The product of 30 percent times the household's net income to the next whole dollar if it ends in 1 through 99 cents; and
To $2, $4, or $6, respectively if an allotment of $1, $3, or $5 results.
The Eligibility and Enrollment (E&E) system will prorate SNAP benefits for an initial month as described in this manual’s Section 412. If the calculation of the initial monthly allotment yields an allotment of less than $10 for the household, CARES will not issue a benefit for the initial month.
Except during an initial month, all eligible one and two-person households will receive a minimum monthly allotment of $16, and all eligible households with three or more members which are entitled to $1, $3, or $5 allotments will receive allotments of $2, $4, or $6, respectively.
A one or two-person categorically eligible household will always receive at least a $16 allotment, regardless of how high the net income is.
Exception: An initial month may be prorated.
Beginning October 1, 2016, the supplemental benefit automatically posted as cash to the customer’s Electronic Benefits Transfer (EBT) account. The supplement posts as a SNAP benefit on the regular SNAP benefit issuance date. Customers do not need to complete a new or separate application to apply for the supplemental benefit.
Maryland Human Services Article §5–501 requires that if a household includes an individual who is at least 62 years old and receives a federally funded Supplemental Nutrition Assistance Program benefit in an amount less than $40 per month, the State shall provide a supplement to increase the total benefit to $40 per month.
This benefit is known as the Minimum State Supplement.
The benefit will automatically post as cash to the household’s EBT account.
Categorically eligible households of three or more persons will receive the allotment listed for the net income on the Basis of Issuance Table. Some categorically eligible households of three or more members may not receive an allotment even when eligible for SNAP benefits according to the standards. There is no minimum benefit for households of three or more. The E&E system will automatically close or deny the case.
For households that are not categorically eligible, the local department will deny eligible households with three or more members that are entitled to no benefits because net income exceeds the standard.
Exception: Do not deny a household that is program eligible but benefit ineligible in the initial month due to the proration of benefits.
A household that files a joint public assistance-SNAP benefit application and is categorically eligible after being denied SNAP benefits will have its SNAP benefits for the initial month prorated from the later of:
The date from which the local department determines that the household is eligible for public assistance; or
The date of the original SNAP application.
409.5 Change of Eligibility Standard
When a household’s circumstances change and it becomes entitled to a different income eligibility standard, the LDSS applies the different standard at the next recertification, or when the agency changes the household’s eligibility, benefit level, or certification period, whichever occurs first.
Example: When a household member turns sixty years old, the household is subject only to the net income standard and is eligible for an uncapped shelter cost deduction.
410.1 General Policy
The local department establishes a specific period of time during which the household is eligible to receive Supplemental Nutrition Assistance Program (SNAP) benefits. The eligibility period is known as the certification period.
The case manager will assign the longest certification period possible, consistent with the household’s circumstances.
The first month of the certification period is the first month for which the household is eligible to participate.
SNAP benefits stop at the expiration of each certification period unless the certification period is extended.
Unless the case manager extends a certification period, the SNAP benefits will continue only upon completion of a recertification of eligibility based on:
A newly completed application or redetermination form, Client Information Form or through myDHR,
An interview, if required, and
Submission of required verification as described in section 408 of this manual, Verifications.
The certification period is based on calendar months. The certification period begins on the first day of the initial month of eligibility.
Example: A household submits an application in March. The household is eligible for SNAP benefits in March, but the application is not processed until April. The new certification period begins in March.
Example: A household submits an application in April and it is processed in May. The household is not eligible for SNAP benefits in April because of earnings. The certification period begins in May.
Note: A household that is determined eligible, but is not receiving an allotment because of proration, is considered eligible in that month. The month in which SNAP benefits are pro-rated to zero is the first month of the certification period.
In most cases, the certification period cannot exceed 12 months.
410.1 General Policy (continued)
Exceptions: The local department may certify households in which all adult members are elderly or disabled for up to 24 months if the household has no earned income.
If a household is certified for 24 months, the local department must have at least one contact with the household every 12 months. Households participating in the Maryland Senior Nutrition Assistance Program (MSNAP) or Elderly Simplified Application Project (ESAP) are certified for 36 months.
When a local department completes a recertification, the new certification period begins with the month following the end of the previous certification period.
Example: A household is certified through June. The local department completed the recertification during the month of June. The new certification period will start July 1.
410.2 Length of Certification Periods
Certification periods are limited to 6 months because of simplified reporting, except that certification periods may be up to 24 months for a household in which all adult household members are elderly or disabled as defined in section 212.3 of this manual if the household has no earned income. Make at least one contact with the household every 12 months. Households participating in the Maryland Senior Nutrition Assistance Program (MSNAP) or Elderly Simplified Application Project (ESAP) are certified for 36 months
The certification period for simplified reporting households cannot exceed 6 months. The Eligibility and Enrollment (E&E) system will assign a 12-month certification period to households in simplified reporting with a 6 month touch-point where they will be required to complete the Maryland Benefit Review Form (MBR). All SNAP households, with the exception of households receiving Transitional Supplemental Nutrition Assistance Program benefits are included in simplified reporting.
Because E&E assigns a 12-month certification period, FIA implemented the use of the Maryland Benefit Review (MBR) Form until further notice. No interview is required at the 6-month certification.
In general, the local department will assign the longest certification period possible based on the predictability of the household’s circumstances.
The E&E system will assign households a certification period of at least 12 months unless the household’s circumstances are unstable or the household contains an able-bodied adult without dependents that are subject to the special work requirements (ABAWD).
Migrant and seasonal farm worker households must be assigned a certification period of at least 4 months.
Assign a 12 month certification period for all other households. If continued eligibility is uncertain, the case manager should set up an alert to re-evaluate household circumstances.
410.3 Change in Length of Certification Periods
410.31 Shortening a Certification Period
The case manager cannot end a household’s certification period earlier than its assigned termination date except under the following conditions:
The local department receives information that the household has become ineligible.
The household becomes a part of the simplified reporting group as described in Section 410.31D.
The household has not complied with a request for clarification of unclear information as described in Section 410.33 below.
The household applies for a medical or cash assistance program during a SNAP certification period.
This is allowed under a federal waiver that will make it easier to align the certification/eligibility periods for all programs.
This includes reapplication or redetermination for MA or cash assistance.
When a SNAP recipient applies for another program, including redetermination for another program, the case manager should make every effort to align the end dates so that the customer is not required to come into the local department any more than necessary.
When a SNAP household applies for a new program, do not shorten the SNAP certification period unless you have approved the other program.
Make sure that the SNAP benefit notice of approval goes out for cases that have been assigned a new certification period. The notice already includes the new certification period, the new SNAP benefit amount, and appeal rights. The case manager must also notify these households of the availability of continued SNAP benefits if they request a hearing and of
their liability for any overpayment while awaiting a hearing if the hearing decision is adverse to the household.
Loss of public assistance or a change in employment status is not, by itself, adequate reason for shortening the certification period.
The case manager must act on the information according to reporting requirements in section 420 of the Supplemental Nutrition Assistance Program Program Manual.
When a household becomes part of the simplified reporting group and the household’s remaining SNAP certification period extends 6 months or more beyond the processing month, the case manager will:
Shorten the certification period,
Notify the household of the new period with a notice that contains a right to a hearing, and
Set the certification end date to 6 full months from the processing date. (If a hearing is held and the household is upheld, the old certification period will be restored.)
410.32 Lengthening a Certification Period
The case manager may lengthen a household’s certification period once it is established, as long as the total months do not exceed:
24 months for households in which all adult members are elderly or disabled if no one in the household has earned income,
12 months for simplified reporting households.
If the case manager lengthens the certification period, the household must be informed of the new certification end date with a notice that includes the same information as a notice of eligibility.
Example: Mr. A was assigned a 6-month certification period. He has a deficit budget. In the second month of the certification period, he received an award letter about his SSI eligibility. Since he was no longer in an unstable situation, the case manager extended his certification period for another 6 months.
410.33 Unclear Information
During the certification period, the case manager may get information about changes in a household’s circumstances but cannot readily determine the effect of the change on the household’s SNAP benefits. This could be information from a third party, from an automated match, or from the household itself.
Use the following procedure to get clarification of the household’s situation:
Issue a written request for clarification (RFC), which:
Clearly tells the household of the verification it must provide or the actions it needs to take to clarify its circumstances;
Gives the recipient at least 10 days to respond and to provide the requested information; and
Clearly states the consequences if the household fails to respond to the RFC.
The RFC can be generated from the E&E System or a letter requesting information.
If the household does not respond to the RFC, or does respond but refuses to provide sufficient information to clarify its circumstances, the case manager will issue a notice of adverse action and close the case for failure to provide information.
When the household responds to the RFC and provides sufficient information, the case manager must act on the new information.
410.34 Public Assistance Households (TCA, RCA, TDAP, and PAA)
Reminder: With a few exceptions, TCA households that have received a regular TCA issuance in the month prior to the month the TCA benefit ended will receive transitional FS benefits for five months after the TCA case closes. Transitional benefits are SNAP benefits that are issued to a TCA/SNAP household when the TCA case closes. See Section 420.12 for full TSNAP policy.
The local department cannot terminate a household’s SNAP benefits solely because it has terminated the household’s public assistance (PA) benefit. The case manager must make a separate determination that the household does not satisfy the SNAP requirements.
The following procedures apply when public assistance is terminated:
If a change in household circumstances requires a reduction or termination in the public assistance payment and the case manager has enough information to determine how the change affects the household’s SNAP benefits, the case manager must take the following actions:
If the change requires a reduction or termination of SNAP benefits, issue a single notice of adverse action for PA and SNAP actions.
If the household requests a fair hearing within 10 days, continue benefits in the amount authorized immediately prior to sending the notice unless the household has indicated it does not wish to receive SNAP benefits pending appeal.
If the household’s SNAP benefits will increase because of the reduction or termination of public assistance benefits:
The case manager must issue the public assistance notice of adverse action, but must not take any action to increase the SNAP benefits until the household decides whether to appeal the PA adverse action.
If the household appeals the PA adverse action and the PA is continued, the household’s SNAP benefits must continue at the previous level.
If the household does not appeal, the case manager must make the change according to regular change reporting procedures (SNAP Manual 420).
When a change results in a termination of a household’s PA benefit within the certification period, and the case manager does not have enough information to determine how the change affects the SNAP benefits:
The case manager must issue a request for clarification at the same time that it sends the PA notice of adverse action.
Before taking further action, the case manager will wait until after the PA notice of adverse action period expires or until the household requests an administrative hearing, whichever occurs first.
If the household requests a hearing and elects to have PA continue pending appeal, the case manager must continue the household’s SNAP benefits at the same level.
If the household does not request a hearing and continuation of its SNAP benefits, the case manager must follow the procedures for unclear information and send notice of adverse action.
If the situation does not require PA notice of adverse action, the case manager will issue a request for clarification and follow the procedures for unclear information.
410.4 Certification Notices to Households
The local department will send the household a written notice (usually system generated) when an eligibility determination is made listing the beginning and ending dates of the certification period.
For an initial application, the notice must be provided as soon as the local department makes the eligibility determination, but no later than 30 days from the date of application.
When required verification is waived on applications approved on an expedited basis, the notice will explain that no additional SNAP benefits are provided unless the waived verification is received.
Combine a notice of eligibility with the notice of expiration when providing a household with a notice of expiration at the time of certification.
If the application is denied, the local department will provide the household with a written notice of denial that explains the basis for the denial.
If an application is held pending because some action by the local department is necessary to complete the application process, provide the household with a written notice, which informs it that its application has not been completed and is being processed. If some action by the household is needed to complete the application process, the notice will also explain the following:
The action the household must take; and
A denial will occur on the 60th day after the application is filed unless the household takes the required action.
410.5 Application for Recertification
The local department will provide households that have filed an application by the 15th of the last month of their certification period with either of the following:
A notice of eligibility by the end of the current certification period; or
A notice of denial by the end of the current certification period.
Obsolete
In the initial month of certification, Supplemental Nutrition Assistance Program (SNAP) benefits are reduced in proportion to the date the application is filed. Because the Eligibility and Enrollment (E&E) system pro-rates the SNAP benefit amount based on the date of application, there is no need for the proration tables. If you have an applicant who wants to know what their first month’s benefit will be, you may use the Multiplication Factors in Section 412.9 of this manual to calculate the prorated benefit.
412.1 Purpose
In the initial month of certification Supplemental Nutrition Assistance Program (SNAP) benefits are reduced in proportion to the date the application is filed. This section provides the policy for determining the initial month’s Supplemental Nutrition Assistance Program (SNAP) benefit.
412.2 Definition of Initial Allotment
The initial month is the first month an allotment is issued. The initial month follows any period during which the household is not certified for participation. This definition does not apply to migrant and seasonal farm workers.
The initial month for migrant and seasonal farm workers is the first month for which the household is certified for participation following any period of more than 30 days during which the household was not certified for participation.
If the household causes an application processing delay beyond 30 days, the first allotment is prorated from the date the household took the required action.
NOTE: Since the household’s initial month’s SNAP benefits depend on the date the application is filed, local departments must ensure that:
An application is provided upon request
The household’s right to same-day-filing is explained
The application is accepted the same day it is filed
412.3 Determining Eligibility
Base a household’s initial month’s allotment on its circumstances for the application month.
The local department will determine the household’s normal allotment and then use that amount to prorate SNAP benefits for the initial month.
Do not issue an allotment if the prorated amount is less than $10. (This applies to all households including one and two-person households.)
412.4 Determining Initial Allotment
When the full monthly allotment is determined, use one of the following two methods to determine the initial allotment:
Consult the Basis of Issuance Tables in the Appendix.
The monthly net income is listed in the left-most column. The family size is listed across the top.
Find the net income and follow the row to the family size. The benefit allotment is the number at the intersection of the income and size.
A family of three with a net monthly income of $100 would be eligible for an allotment of $740.
To determine the prorated benefit for the first (partial) month, consult the Multiplication Factors provided in Section 411.4.
The left column of the multiplication factors is the day of the month that the application was filed.
The second column is the factor by which to multiply the benefit for the applicant’s family size..
NOTE: E&E automatically prorates SNAP benefits using the application filing date and the appropriate income and deductions
Rounding
Round the amount when using the formula to determine the initial month’s allotment.
Round down cents from 1 – 99.
A household whose prorated allotment is $10 or less receives no allotment in the initial month.
Prorating $23 Minimum Supplemental Nutrition Assistance Program Benefit
The initial month’s benefit is prorated to one and two-person households normally guaranteed a $23 minimum benefit for the regular allotment. Do not issue an allotment if the pro-rated amount is less than $10.
NOTE: Households that include a person who is age 62 or older may receive a state-funded supplemental benefit of the difference between $40 and the household’s current SNAP benefit amount between $23 and $40
Expedited Service
E&E will prorate the initial month’s SNAP benefits for expedited service households in the same way as for all other households.
412.8 Categorically Eligible or Supplemental Security Income (SSI) Households
Follow the proration procedure listed below when a household that files a joint public assistance/SNAP benefit application or obtains categorical eligibility in accordance with section 115 of this manual (Categorical Eligibility):
Prorate SNAP benefits for the initial month from the date from which the public assistance is payable, or
The date of the original SNAP benefit application, whichever is later.
412.9 Multiplication Factors
1.0000
.9666
.9333
.9000
.8666
.8333
.8000
.7666
9 .7333
10 .7000
11 .6666
12 .6333
.6000
.5666
.5333
.5000
.4666
.4333
.4000
.3666
.3333
.3000
.2666
.2333
.2000
.1666
.1333
.1000
.0666
.0333
.0333
Purpose
Beginning in September 2015 and completed in January 2016, DHS expanded the Supplemental Nutrition Assistance Program (SNAP) benefit issuance dates from a 10 day period from the 6th through the 15th of the month to a 20 day period from the 4th through the 23rd. This section describes the method for determining the benefit issuance dates.
Issuance Schedule
The changes to the issuance schedule were made over several months so that participants did not have to wait more than 5 days past the old issuance date for their next month’s SNAP benefits.
The last day benefits are issued is the 23rd of the month to allow people to buy their holiday groceries before the holiday.
The issuance schedule is based on the first three letters of the head of household’s last name.
SNAP Benefit Issuance Schedule Issuance Date | First three letters of Last Name are Between: 4 | AAA | BAO 5 | BAP | BQZ 6 | BRA | CAQ 7 | CAR | COQ 8 | COR | DIZ 9 | DJA | FIS 10 | FIT | GON 11 | GOO | HAX 12 | HAY | JAB 13 | JAC | KIM 14 | KIN | LOX 15 | LOY | MCO 16 | MCP | NEF 17 | NEG | PGZ 18 | PHA | RIC 19 | RID | SDZ 20 | SEA | STC 21 | STD | TRA 22 | TRB | WES 23 | WET | ZZZ
420.1 Purpose
The purpose of this section is to describe the policy and procedures on household requirements to report changes. It covers what changes must be reported and when they are required to be reported.
420.2 Household Responsibility to Report Changes
420.21 Simplified Reporting Requirements
Effective October 1, 2008, all households are subject to simplified reporting requirements.
Under simplified reporting (SR) requirements households must report changes only at recertification or when their gross income exceeds 130 percent of the federal poverty level. The 130 percent is determined based on the household size at the time of certification.
Households must report this change no later than 10 days from the end of the calendar month in which the change occurred, provided the household has at least 10 days within which to report the change;
If the household also receives benefits from another program that has more extensive reporting requirements, such as, but not limited to TCA, MA, TDAP, or PAA, it must follow the reporting requirements for that program.
NOTE: Even if the household receives assistance from a program with more extensive reporting requirements, there is no SNAP QC error or overpayment if the household does not report the change for the other program.
Example: Ms. A receives SNAP and TCA for herself and one child. She began a new job that pays $1,000 monthly. She did not report this change as required for TCA and is overpaid for TCA. Since her income is below the 130 percent simplified reporting income level for her household size, there is no SNAP overpayment.
Able-bodied adults without dependents (ABAWDs) are required to report when their hours fall below 20 hours per week or 80 hours per month.
Households with income that exceeds 130 percent of the federal poverty level (SNAP gross income test):
Categorically eligible and elderly/disabled households that have income exceeding the SNAP gross income limit (but not the net income limit) have no further reporting requirement until recertification or there is a reported change.
Example: Mr. and Mrs. B receive Social Security retirement benefits in the amount of $1,600. Both are over 60 years old. Their income is over the gross income limit for a two person household, but with their high medical expenses, they meet the net income test and are eligible for a SNAP benefit (and a state supplement if their allotment is less than $30). Mr. and Mrs. B do not have a reporting requirement until their next recertification. This household is given a 24 month certification period, and they must report any changes at the 12-month contact.
It is important to provide customers with the program reporting requirements at application and recertification. The Eligibility and Enrollment (E&E) System notices will reflect the simplified reporting requirements.
Case managers must review and take action on any reported change in a household situation that the local department becomes aware of, regardless of how the local department was made aware of the change, to determine if the reported change requires adjustment to household benefits.
Example 1: Mary Smith was employed part-time ($10.10 per hour for 15 hours per week). When she was recertified for SNAP in April for the certification period May through October, her household size was 3 people. In June, Ms. Smith’s hours increased to 25 hours per week and she received a pay increase to $10.75 per hour.
At the time of the recertification 130% of the poverty level for a household size of three was $2,213 per month. Ms. Smith’s gross monthly earnings are now:
$10.75 per hour
x 25 hours per week
$ 268.75
$269 (drop the cents)
x 4 weeks per month
$1,076 gross monthly earned income
Since Ms, Smith’s income is less than the 130% of the federal poverty level identified at recertification, she is not required to report the change.
Example 2: Ms. Smith’s daughter moved out of the house in July, but Ms. Smith was not required to report the change until recertification.
In August, Ms. Smith’s hours increased to 40 hours per week and she received another pay increase to $11.00 per hour. Ms. Smith called the case manager and reported the change in income. She then sent in her pay stub.
$11.00 per hour
x 40 hours per week
$440 per week
$440 per week
x 4 weeks per month
$1,760 per month
Because Ms. Smith reported and verified the change, the case manager takes appropriate action in CARES to make the change in income effective at the end of the adverse action period.
Example 3 Same scenario as above except, Ms. Smith has an argument with her daughter, who calls the case manager and reports she has moved out and is no longer part of the SNAP household. The case manager is required to take appropriate action on the change even though Ms. Smith was not required to report it.
Changes are considered reported by the household on the date that the local department receives the report via mail, via telephone conversation, personal visit by the household, or electronic device (myMDTHINK, fax, or e-mail).
No household-caused over issuance/overpayment is created for customers not reporting changes when they are not required to report under simplified reporting requirements. The only customer caused simplified reporting over issuance that can occur is if the customer fails to report when income exceeds 130%.
Note: Local department failure to act on reported information could result in an agency error. To avoid being charged with an agency error, it is important to narrate thoroughly when you correctly postpone action until recertification on a reported but unclear/unverified change in earned income.
Do not impose any additional reporting requirements on households.
420.22 Customer Notification of Simplified Reporting (SR) Requirements
At the application or redetermination interview, the case manager determines whether the customer is eligible for SNAP and, if eligible, explains the SR requirements to the household.
420.23 Certification periods for Simplified Reporting Households
E&E will assign at least a 24 month certification period to all households in which all adults are elderly or disabled and have no earned income but are required to be contacted every 12 months. No interview is necessary at the 12 month contact. See Section 107 of this manual on ESAP and MSNAP certification periods.
Migrant and seasonal farm worker households must be assigned a certification period of at least 4 months.
E&E will assign a 12 month certification period for all other households except ABAWDS unless you know the household will be ineligible in the near future.
420.3 Change Report Form
The local department:
Provides households a DHS/FIA 491, Change Reporting Form to report the required changes, and pays postage for the household to mail the report.
Acts on changes reported by the household over the telephone, through myDHR, by fax or email, in person, or by other electronic means, in the same manner as those reported on the change report form.
Provides a change report form to newly certified households at the time of certification and at recertification if the household needs a new form.
Sends the household a new change report form, whenever a change is reported.
420.4 Local Department Action on Changes
The local department will:
Take prompt action on all changes to determine if the change affects the household’s eligibility or allotment.
Exception: Do not act on changes in medical expenses that you learn from a source other than the household and which, in order to take action, require the case manager to contact the household for verification.
Document the reported changes in the case file, provide another change report form to the household and notify the household of the receipt of the change report form, even if there is no change in the allotment.
Notify the household of the adjustment, if a reported change affects the household’s eligibility or allotment.
Advise the household of any additional verification requirements.
Document the date of a reported change. The date of the change is the date the change report form is received or the date the local department is advised of the change over the telephone, by a personal visit, or electronic means.
If the change takes place in the future, such as a participant reporting that he or she got a new job and will get the first paycheck on a date two weeks in the future, make the change effective the date of the first pay and set an alert to check for the paystub.
Restore lost benefits to a household if the local department fails to increase benefits within the time limits described in section 420.7 of this manual.
420.5 Increase in Benefits
420.51 Normal Changes
For changes that result in an increase in a household’s benefits, other than changes described in section 420.52 below, the local department will make the change effective no later than the first allotment issued 10 days after the date the change was reported to the local department.
Example: A $30 decrease in income reported on May 15th would increase a household’s June allotment. The same decrease reported on May 28th would increase the household’s allotment no later than July 1.
The local department may make a normal processing change effective earlier than the first allotment issued 10 days following the date the change is reported/verified.
NOTE: In the second part of the example in A. above, the case manager could increase benefits for June. Local departments that choose this option must apply it to all households and not on a case-by-case basis.
Expedited Changes
The local department will make a change that results in an increase in benefits effective no later than the first allotment issued ten days after the date the change was reported under the following conditions:
The addition of a new household member; or
A decrease of $50 or more in the household’s gross monthly income.
Make an expedited change effective no later than the month following the month in which the change is reported.
Issue a supplementary benefit to households when they report an expedited change too late to adjust the following month’s allotment.
Example: A household reporting a $100 decrease in income at any time during May is entitled to an increase in June’s allotment. If the household reported the change after May 20th and it is too late to increase the allotment by June 1, the local department must issue a supplemental benefit for June.
420.6 Verification - Increase in Benefits
Obtain required verification (as described in Section 408.8, Verification at Interim Change) prior to taking action on a change that results in an increase in benefits.
Allow the household 10 days from the date the change is reported to provide verification.
If the household provides verification within the 10-day period, the time frame for taking action runs from the date the change is reported.
Example: The household reports a decrease in income of $25 on April 20 and provides verification on April 28. This household is entitled to increased benefits effective in May.
If the household fails to provide verification within 10 days from the date the change is reported the time frame for taking action runs from the date the household provides the verification.
Example: A household moves and reports an increase in rent. On April 20, the local department requested verification of rent because it was questionable. Verification was not provided until May 10. The local department will make the change no later than the June issuance.
Issue a notice of adverse action to a household within 10 days of the date a change is reported when the household’s benefit level decreases or it becomes ineligible as a result of a change that is not based on a change in earned income. See Chapter 408 of this SNAP Manual for processing changes to earned income.
Make the decrease in the benefit level effective no later than the allotment for the month following the month in which the notice of adverse action period expires, provided the household does not request a fair hearing and a continuation of benefits.
Obtain required verification prior to recertification.
When the notice of adverse action is not used because of one of the exemptions listed in Section 430.4, the local department must make the change no later than the month of following the change.
420.8 Unclear Information
During the certification period, the case manager may get information about changes in a household’s circumstances but cannot readily determine the effect of the change on the household’s SNAP benefits. This could be information from a third party, from an automated match, or from the household itself.
Acting on unclear information:
Generally, unclear information must only be followed up on:
If the information was something the household would be required to report under simplified reporting requirements if true, AND the information is less than 60 days old; OR
The information received significantly conflicts with information used to certify a household must also be acted on. Significantly conflicting information is any information that impacts a household’s benefit.
Exceptions: Deceased and prisoner data matches (Refer to 420.8D).
Use the following procedure to get clarification of the household’s situation if the unclear information falls under section 420.8(B) above:
Issue a written request for clarification (RFC), which:
Clearly tells the household of the verification it must provide or the actions it needs to take to clarify its circumstances;
Gives the recipient at least 10 days to respond and to provide the requested information; and
Clearly states the consequences if the household fails to respond to the RFC.
The RFCs for information other than prison and death matches are the 1052 Request for Information or the E&E letter for requesting information.
If the household does not respond to the RFC, or does respond but refuses to provide sufficient information to clarify its circumstances, the case manager will issue a notice of adverse action and close the case for failure to provide information.
If the RFC is returned by the post office as undeliverable, narrate thoroughly and wait until the next recertification to take action. (If a recertification notice is returned by the post office, close the case based on failure to recertify.)
When the household responds to the RFC and provides sufficient information, the case manager must act on the new information.
The RFC must not be used to require customers to meet with or supply information to a fraud investigator.
Deceased and prisoner data match: Use the following procedure to get clarification of the household’s situation:
Step 1: The case manager must first attempt to verify the data match independently through online sources,
Should the case manager successfully verify the information, no other follow-up action is required.
OR
If the data match cannot be independently verified by the case manager, the case manager must then proceed with Steps 2 and 3 below.
Step 2: Issue the DHS/FIA 1052-A Notice of Data Match to the household, which:
Clearly tells the household the verification it must provide or the actions it needs to take to clarify its circumstances;
Gives the recipient at least 10 days to respond and to provide the requested information; and
Clearly states the consequences if the household fails to respond.
Step 3: If the household fails to respond, or does respond but refuses to provide sufficient information to clarify its circumstances, the case manager must move forward with starting the procedure to remove the individual in question from the household and adjust the case.
420.9 Failure to Report a Change
If the local department discovers that a household failed to report a change that it was required to report and received benefits to which it was not entitled the local department will:
Establish a claim against the household as described in section 490, Claims Against Households.
Send a notice of adverse action to a participating household upon discovery that the household failed to report a change and received benefits to which it was not entitled.
Not disqualify individuals for failing to report a change unless the individual is disqualified as described in section 480 of this manual, Intentional Program Violations.
NOTE: A household is not held liable for a claim because of a change in its circumstances that it is not required to report in accordance with section 420.2.
420.10 Mass Changes
The State and Federal governments initiate certain changes, which may affect the entire caseload or significant portions of it.
These changes include the following:
Adjustments to the:
Net income eligibility standards;
Shelter deduction;
Dependent care deduction; or
Standard deductions.
Changes to the periodic cost of living adjustments.
Adjustments to the State’s utility standard.
Cost of living adjustments to Social Security, SSI and other federal benefits.
Adjustments to TCA, RCA, TDAP or PAA payments.
Any other changes in the eligibility criteria based on legislative or regulatory actions.
420.101 Federal Adjustments to Eligibility Standards, Allotments and Deductions; State Adjustments to Utility Standards
These types of adjustments go into effect for all households at a specific point in time.
Although a notice of adverse action is not required, the local department may send an individual notice to those households affected by the change. E&E sends out notices of mass changes.
The Food and Nutrition Service or the Department’s Office of Communications may distribute press releases to the media or complete mass mailings to inform the public of such changes.
420.102 Mass Changes in Public Assistance
When the Department makes an overall adjustment to cash assistance payments, handle corresponding adjustments to the household’s SNAP benefits as a mass change.
The E&E system generates and sends notices to households at the time of the mass change.
A notice of adverse action is not required when a mass change in cash assistance payments reduces or terminates a household’s SNAP benefits.
420.103 Mass Changes in Federal Benefits
For those cases that are not included in the mass change, the local department is responsible for adjusting the household’s allotment no later than the second allotment issued after the month in which the change is effective.
The household is not responsible for reporting these changes.
420.104 Administrative Hearings and Continuation of Benefits
The household is entitled to request a hearing when it does not agree with the mass change.
A household that requests a hearing due to a mass change is entitled to continued benefits at its previous level only if the household meets the following criteria:
The household does not specifically waive its right to a continuation of benefits;
The household requests a fair hearing within 10 days from the date the notice is mailed; and
The household’s hearing is based on improper calculation of the SNAP eligibility or benefit level, or the misinterpretation of federal law or regulation.
420.11 Cash Assistance Households (TCA, RCA, TDAP, PAA)
Cash assistance households with associated SNAP cases have the same reporting requirements as any other SNAP household.
Consider a reported change for cash assistance as a reported change for SNAP purposes.
The local department cannot terminate a household’s SNAP case solely because it has terminated the household’s public assistance (PA) benefit. The case manager must make a separate determination that the household does not satisfy the SNAP requirements. The following procedures apply when public assistance is terminated and the household is not entitled to transitional benefits. If the household is eligible for transitional benefits please read the section on transitional SNAP benefits in section 420.12.
If a change in household circumstances requires a reduction or termination in the public assistance payment and the case manager has enough information to determine how the change affects the household’s SNAP benefits, the case manager must take the following actions:
If the change requires a reduction or termination of SNAP benefits, issue a single notice of adverse action for PA and SNAP actions.
If the household requests a fair hearing within 10 days, continue benefits in the amount authorized immediately prior to sending the notice unless
the household has indicated it does not wish to receive benefits pending appeal.
If the household’s SNAP benefits will increase because of the reduction or termination of public assistance benefits:
The case manager must issue the public assistance notice of adverse action, but must not take any action to increase the SNAP benefits until the household decides whether to appeal the PA adverse action.
If the household appeals the PA adverse action and the PA is continued, the household’s SNAP benefits must continue at the previous level.
If the household does not appeal, the case manager must make the change according to regular change reporting procedures.
When a change results in a termination of a household’s PA benefit within the certification period, and the case manager does not have enough information to determine how the change affects the SNAP benefits:
The case manager must issue a request for clarification at the same time that it sends the PA notice of adverse action (See section 420.8).
Before taking further action, the case manager will wait until after the PA notice of adverse action period expires or until the household requests an administrative hearing, whichever occurs first.
If the household requests a hearing and elects to have PA continue pending appeal, the case manager must continue the household’s SNAP benefits at the same level.
If the household does not request a hearing and continuation of its SNAP benefits, the case manager must follow the procedures for unclear information and send notice of adverse action.
If the situation does not require PA notice of adverse action, the case manager will issue a request for clarification and follow the procedures for unclear information.
Reminder: When a household’s TCA benefits are reduced, suspended or terminated due to a failure of the household to comply with TCA program requirement, do not increase the SNAP allotment. Count the reduced or terminated TCA benefit amount as “phantom” income.
420.12 Transitional SNAP Benefits
Transitional benefits are SNAP benefits that are issued to a TCA/SNAP household when the TCA case closes.
The amount of the benefit is frozen at the same level for five months unless the household requests recertification or there is a need to prevent duplicate participation.
TCA households may also be eligible for Transitional Support Services (TSS), which provides the household with a cash benefit for up to three consecutive months once the TCA case closes due to overscale income. For more information see TCA Manual Section 1311.
Households Eligible for Transitional Benefits.
With a few exceptions, TCA households that have received a regular TCA issuance in the month prior to the month the TCA benefit ended will receive transitional SNAP benefits for five months after the TCA case closes.
Mixed Households, which include both TCA members and non-TCA members, can also receive transitional benefits when the TCA case closes.
Example: Ms. B lives with her 20-year old daughter (Ms. C) and her two grandchildren. Ms. C receives TCA for herself and the two children. Ms. B receives SSI. They are all included in the same SNAP case. When Ms. C’s TCA case closes, the household will get transitional benefits.
Example: Ms. K’s FS household includes her 20-year old daughter and child and her 19-year old daughter and child. Each of the daughters receives TCA. The 20-year old daughter reports new employment and requests to have her TCA case closed. This household will not get transitional benefits since there is still an open TCA case associated with the SNAP household.
Example: Ms. G receives TCA and SNAP benefits for herself and one child. Her only income is TCA. In September she reported to her case manager that she had gotten married and her husband was employed. She wants her TCA case closed. Her case is closed effective October 1. She will get transitional benefits from October through February. The benefit is based on a 2-person household with no income.
A household will not get transitional benefits if:
The household did not receive a TCA benefit for at least one regular issuance in the month prior to the month the TCA benefit ended.
The household moves out of State.
The household loses TCA eligibility because of:
Failure to comply with work registration requirements,
Failure to comply with child support requirements, or
Intentional program violations (IPV).
Example: Mr. G receives TCA for himself, his wife and two children. Mr. G did not comply with TCA work requirements, so his TCA case was closed. This household cannot get transitional benefits. Reminder: If this household is still eligible for SNAP the case manager will include phantom TCA income in the calculation of the SNAP benefit.
The entire household is ineligible for FS because of:
IPV,
Failure to comply with work registration requirements,
Failure to cooperate with Quality Control,
Ineligible immigrant status
Status as a fleeing felon, or
Transfer of assets, if not categorically eligible.
Reminder: A SNAP disqualification is usually an individual sanction. Most TCA sanctions result in full family ineligibility. When there are remaining eligible members of the SNAP or TCA case, the household is potentially eligible for transitional benefits.
Example: Ms. J and her two children receive TCA and SNAP benefits. The local department determined that last year she had committed a SNAP IPV, before she applied for TCA. She signed a waiver of the disqualification hearing. Ms. J was disqualified from the SNAP for one year beginning in October. In January she reported a new job. Her TCA case is closed effective February. She will get 5 months of transitional SNAP benefits for the two eligible household members.
The Amount of the Transitional Benefit.
The transitional benefit amount is based on the amount of SNAP benefit the household received in the month before the TCA case closes, adjusted for the loss of the TCA benefit.
The amount stays the same for five months, regardless of changes in the family’s circumstances, unless the household returns to TCA or requests recertification.
E&E will count the income, deductions and household size in the month before the TCA case closes and subtract out the TCA grant received in that month.
Example: Mr. A and his two children receive a TCA grant in the amount of $172. He also receives $300 in social security benefits for the two children. On January 27, Mr. A reported that he got a job and requested closure of his TCA case. The TCA benefits will end effective March 1. Transitional SNAP benefits are calculated using only the social security income of $300. His new earnings will not count for the five-month transitional benefit period.
Example: Ms. B lives with her 20-year old daughter (Ms. C) and her two grandchildren. Ms. C receives TCA for herself and the two children in the amount of $472. Ms. B receives SSI in the amount of $545. They are all included in the same SNAP case. Ms. C got a job in August and reported the information to her case manager on September 5, after receiving her first pay.
Her earnings are over the income level for TCA and her TCA case closes effective October 1st. The SNAP household is entitled to five months of transitional benefits. The SNAP benefit is based on the September SNAP benefits adjusted for the loss of the TCA benefit. Ms. B’s SSI is the only countable income.
Adjusting the Length of the Certification Period.
E&E will extend the household’s certification period beyond the current period to meet the 5-month transitional period.
Example: Ms. E receives SNAP benefits and TCA based on no income. She was certified for SNAP from January 1 through June 30. On May 10, she reported a job that makes her TCA over scale. She is entitled to transitional benefits beginning June 1 through October 31.
E&E will shorten the certification period to correspond to the end of the transitional benefit period.
The transitional benefit period will never extend past five months.
Example: Mr. M receives SNAP benefits for himself and his daughter, Ms. M, and her two sons. The household was certified from November through October. Ms. M receives TCA. In December she requested that the agency close her case because of receipt of social security survivor’s benefits. The case manager closes Ms. M’s TCA effective January. The transitional benefit
period is January through May. The household will have to complete a redetermination to get benefits after May.
Reporting Requirements during the Transitional Benefit Period.
During the transitional benefit period the household is not required to report any changes for the SNAP.
The household’s benefit remains frozen during the transitional benefit period unless the household returns to TCA or requests recertification.
If the household is recertified transitional benefits stop and all regular SNAP rules apply.
Example 1: Ms. P receives SNAP and TCA for herself and child. She has no income other than TCA. She was certified for SNAP from January 1 through June 30. On May 10, she reported a job that makes her TCA over scale.
Her TCA case closes effective June 1. She is entitled to transitional benefits beginning June 1 through October 31. In August she reported that she moved to a household with higher shelter costs and that her 10-year old nephew had moved into her home. She requests recertification. The case manager will recertify the household and will use the updated information.
Example 2: Ms. R receives SNAP and TCA for her two children and herself. She has no income other than TCA and her certification period is from May through April. In November she gets a job at Nordstrom’s for the seasonal rush which makes her income overscale for TCA. She is entitled to transitional SNAP benefits from November through March. On February 1 she is laid off due to the end of the seasonal rush and comes in to request a return to TCA. The case manager opens the TCA case effective February 1, breaks the transitional benefit freeze, recertifies SNAP and adjusts the SNAP certification period to match the TCA certification from February through January.
Duplicate participation.
SNAP policy does not allow duplicate participation. If a member of a TFS case leaves a TFS household and either applies as a new household or is reported as a new member of another household, the case manager removes the individual from the household receiving TFS and adds the individual to the other household. To do this the case manager will have to break the TFS freeze.
Do not change the SNAP household composition during the transitional benefit period unless the household member reapplies as a new household, is reported as a member of another SNAP household or requests recertification.
Breaking the TFS Freeze.
Note: A household currently receiving Transitional Food Stamps (TFS) can request to break their TFS benefits before the five (5) months and revert to regular Supplemental Nutrition Assistance Program (SNAP) benefits based on the changes to their financial conditions.
When a TCA AU is approved and the household has an active TFS AU:
Case managers must end the TFS period and determine continued eligibility for SNAP within 30 days
Case managers must follow the procedures outlined in the How-To- Guide: Break Transitional Food Stamps which can be found in the Eligibility and Enrollment (E&E) System under the Help tab located on the taskbar
An interim change will not be allowed on a TFS AU when there is an active TCA AU without initiating a redetermination.
Note: The TFS freeze is broken in the nightly batch, and the Supplemental Nutrition Assistance benefits (SNAP) are recertified for twelve months from the ongoing month.
When the TFS freeze is broken by the nightly batch process, a monthly report is generated to show these cases. The E&E TSS and TFS report can be accessed in Qlik.is below:
Recalculation of TFS Benefits.
When an active TFS member leaves the TFS household, the income, resources and deductible expenses for that individual must be removed and the TFS benefit recalculated.
When the TFS head of household is removed, a message appears on the FS AU STAT screen, informing the case manager that the head of household needs to be reassigned and shelter costs adjusted.
E&E will recalculate the TFS benefit when:
Reason code 554 is entered on the Program Request screen for the FS AU for the member no longer in the TFS household.
Note: The E&E system will automatically assign a member 18 years or older as the new Case Head/Head of Household (HOH) or close the case entirely if there are no additional adult household members.
E&E Procedure:
Case manager must:
Enter reason code 554 on the Program Request screen for the household member who moved out of the household
Update the case with new information
Confirm and run eligibility
Go back into the case to perform a Case Inquiry for the household member who was removed from the assistance unit (AU)
Select delete to remove the household member who is no longer residing in the home
Enter appropriate narration regarding the case updates
When a person is removed from the TFS household, the eligibility will not budget that person’s income, resources, and expenses for the ongoing month. Any other changes to the members present in the TFS household will be ignored.
Notices
When a customer becomes eligible for TFS, Notice 11, Change in Benefits, will provide the following information to the customer:
“You will get this fixed amount for five months after your TCA case closes unless you start receiving TCA again or someone in your household applies in another Supplemental Nutrition Assistance Program case. We based this benefit amount on the Supplemental Nutrition Assistance Program benefits you got the month before your TCA closed. We did not count the closed TCA grant when we calculated your Supplemental Nutrition Assistance Program benefits. You do not have to report any changes until the end of this 5-month period. We will not act on any reported changes. If you start to receive TCA again during this period, we will redetermine your Supplemental Nutrition Assistance Program case. If you want to get Supplemental Nutrition Assistance Program benefits after this 5-month period, you will have to complete a redetermination. You can ask for a redetermination at any time during the 5-month period. If your income goes down or you have an increase in expenses or household size you should apply for a redetermination.”
Household has an outstanding claim.
If a household has an outstanding claim, benefits are to be recouped in accordance with SNAP Policy Manual Section 490.
When you receive SNAP benefits:
You are required to report only when your family’s entire gross monthly income is more than the amount listed in the chart for your household size.
You are not required to report any other changes for your Supplemental Nutrition Assistance case. (But, if you think a change will increase benefits for your family, you should report it.)
You should also report an address change so you receive your notices.
If you receive Temporary Cash Assistance (TCA), Refugee Cash Assistance (RCA), Medical Assistance (MA), Temporary Disability Assistance Program (TDAP) or Public Assistance to Adults (PAA) you must report all changes within 10 days.
When you report a change for any program, your case manager will make the change for all programs.
If your household income goes up, you must see if the total gross monthly income is more than the amount allowed for your household size.
Gross income means the amount of earned or unearned income before any deductions, such as taxes or insurance premiums, are taken out.
You must report this change no later than 10 days from the end of the month in which your income goes up. Add up the gross income that your household got for the month. Be sure to include both earned and unearned income.
Call your case manager if your total income is more than the amounts listed below for your household size.
Household Size | Monthly Income Limit | Biweekly Income Limit | Weekly Income Limit 1 | $ 1473 | 685 | 3 42 2 | 1984 | 922 | 4 61 3 | 2495 | 1160 | 5 80 4 | 3007 | 1 398 | 6 99 5 | 3518 | 1 636 | 818 6 | 4029 | 1 873 | 936 7 | 4541 | 2112 | 10 56 8 | 5052 | 2 349 | 11 74 For more people add $ 512
Reminder: You must report all changes to your case manager at your scheduled redetermination.
430.1 Notice of Adverse Action
Local departments must (except as provided in Section 430.4) provide a household timely and adequate notice prior to taking any action to reduce or terminate a household’s SNAP benefits within the certification period.
430.2 Timely Advance Notice
The notice of adverse action is considered timely if it includes at least 10 calendar days from the date the notice is mailed to the date upon which the action becomes effective.
The local department will consider the request received on time when the adverse action period ends on a weekend, or a holiday if a request for an administrative hearing and continuation of SNAP benefits is received the workday after the weekend or holiday.
430.3 Adequate Advance Notice
The notice of adverse action is considered adequate if it explains in easily understandable language the following:
The proposed action;
The reason for the proposed action;
The household’s right to request an administrative hearing;
The telephone number and the name of a contact person at the local department;
The household’s liability for any over-issuances received while awaiting an administrative hearing if the Administrative Law Judge’s (ALJ) decision is unfavorable to the household; and
The availability of continued SNAP benefits.
The local department may send an adequate notice not later than the date the household receives or would have received its allotment if:
The household reports the information which results in the termination or reduction of SNAP benefits.
The reported information is in writing and signed by the household.
The local department can determine the household’s allotment or ineligibility based solely on the information provided by the household.
430.3 Adequate Advance Notice (continued)
The household retains its right to an administrative hearing.
The household retains its right to continue SNAP benefits if it requests an administrative hearing within 10 days of the date the notice is sent.
The local department continues the household’s previous SNAP benefit level, if required, within 5 days of the household’s request for an administrative hearing.
EXAMPLE: Mrs. Smith sends the local department a Change Report Form to report she has gone to work and wants her case closed. The local department receives the Change Report Form on April 25th. With adequate notice, the local department may close the case effective May 1.
430.4 Exemptions from Notice Requirements
Individual notices of adverse action are not required under the following circumstances:
The state initiates a mass change as described in Section 420.9 (Mass Changes) of this manual.
The local department receives notification of the death of all members of a household based on reliable information.
The local department determines (based on reliable information) that the household has moved from the project area.
If the household will not be residing in the project area at the time of its next allotment:
Notice may be provided before the issuance date, but do not delay the termination in order to provide a notice of adverse action.
Local departments must act upon notification that the household moved from the project area within the same 10-day timeframe as for any other reported change.
The restoration of lost SNAP benefits is complete.
NOTE: This exemption applies only in situations where the household was previously notified in writing of the date the increased allotment terminates.
The household’s allotment varies from month to month within the certification period making it difficult to account for changes anticipated at the time of certification.
The household is receiving SNAP benefits pending the approval of a cash assistance grant and was notified at the time of certification that SNAP benefits would be reduced upon approval of the cash assistance grant.
430.4 Exemptions from Notice Requirements (continued)
NOTE: The exemptions listed in 430.4 E and F above apply only in situations where the household was notified in writing at the time of certification.
A household member is disqualified for an intentional program violation, in accordance with Section 480 (Intentional Program Violations) of this manual. This can include the reduction of SNAP benefits for the remaining household members.
The local department converts a household from cash and/or SNAP benefit repayment to allotment reduction as a result of the household’s failure to make the agreed upon repayment as described in Section 490 (Claims) in this manual.
The local department initiates recoupment of a claim against a household that has previously received notice of adverse action with respect to the claim.
When a household contains a member subject to a lockout or strike and signs a waiver of its right to notice of adverse action to enable the local department to reduce or terminate SNAP benefits when the circumstance is resolved and the household begins receiving income again.
When a longer certification period is given to an expedited household for whom verification was postponed, provided the household is sent written notification that the receipt of SNAP benefits beyond the initial month is contingent on the household providing the verification that was postponed.
The household makes a voluntary request for termination, either in writing, or in the presence of the case manager. If the household does not provide a written withdrawal, send the household a written confirmation of its withdrawal or termination request that explains to the household why no SNAP benefits are to be received and its right to reapply.
The local department terminates the eligibility of a resident of a drug or alcohol treatment center or a group living arrangement (GLA) if the facility either loses its certification from the appropriate State agency or has its authorized representative status suspended by the Food and Nutrition Service.
430.5 Cash Assistance (CA) or Supplemental Security Income (SSI) Households (Categorical Eligibility)
On the notice of denial for non-public assistance SNAP benefits for a household that is potentially eligible in accordance with Section 115 (Categorical Eligibility), the local department must ask the household to inform them if the household is subsequently approved to receive cash assistance or SSI benefits.
Optional Adequate Notice
When local department mail is sent to a household and it is returned by the post office indicating no forwarding address, it is not necessary to send a notice of adverse action to an address that is known to be incorrect.
The local department may, at its option, send the household a notice of adverse action.
A household whose benefits are terminated without receiving a notice of adverse action is still entitled to an administrative hearing and restoration of benefits if appropriate.
NOTE: The local department must make all reasonable efforts to contact the household (e.g. via telephone or email) before terminating SNAP benefits when the adequate notice is returned by the post office indicating no known forwarding address.
440.1 Purpose
440.2 General Policy
No household can participate in the SNAP beyond the expiration of the assigned certification period without a determination of eligibility for a new period.
The LDSS is responsible for:
Notifying the household of the expiration date,
Providing the Client Information Form (CIF), an application form or access to myDHR, the online application,
Scheduling an interview, and
Recertifying the household before the expiration of the certification period.
The household must:
Apply for recertification, and
Comply with interview and verification requirements, if any.
Note: The Eligibility and Enrollment ( E&E) system will close the case automatically for failure to complete the recertification process.
440.3 Notice of Expiration
E&E will provide each household with a notice of the expiration of its certification just prior to the last month of its certification period.
The LDSS will provide households certified for one month or certified in the second month of a two- or three-month certification period a notice of expiration at certification.
440.4 Interview
As part of the recertification process the case manager must conduct an interview with a member of the household or its authorized representative every 12 months for households certified for 12 months or less.
Local Department Option:
The local department may choose to interview households at interim recertifications within the 12-month period.
This option cannot be on a case-by-case basis. The local department must establish categories and procedures that will be applied consistently to all cases to ensure non-discriminatory treatment.
Example: The case manager assigns a 4-month certification period to a household that is in an unstable situation. The local department can send the household a mail-in application for the next two recertifications and schedule a face-to-face or telephone interview at the 12-month interval.
The policy about waiving a face-to-face interview for hardship reasons applies to the required interview at 12-month intervals.
The local department may waive the face-to-face interview at recertification and conduct a telephone interview. Telephone interviews are preferred and must be offered if requiring persons with disabilities to come into the office would inhibit meaningful access. Telephone interviews are always preferable for participants who have a job.
The local department must schedule the interview so that the household has at least 10 days after the interview to provide verification before the certification period expires.
Note: E&E will schedule recertification interviews for most cases well before the end of the certification period.
If a household missed its scheduled interview, E&E sends a notice of missed interview along with the notice of closing.
If the household missed its scheduled interview and requested another interview, the local department must schedule a second appointment.
440.5 Verification
The local department must:
Verify information provided by the household as required in section 408,
440.5 Verification (continued)
Provide the household with a notice of required verification, and
Notify the household of the date by which it must provide the verification information.
The household must be allowed at least 10 days to provide required verification.
If the local department cannot determine a household’s eligibility by the end of its certification period because of the time period allowed for submitting any missing verification, it must give the household the opportunity to participate without interruption of benefits, if eligible, within 5 working days after the household submits the missing verification within the 10 days.
440.6 Timely Application for Recertification
The household completes the application process when it does all the following:
Files a timely application for recertification.
Has an interview, if required.
Submits requested verification within 10 days of the date of the request.
The local department will process a timely application for recertification and provide uninterrupted benefits to any household determined eligible.
The LDSS will consider all other households that submit an application by the 15th of the last month of the certification period to have made timely application for recertification.
For households certified at the Social Security Administration (SSA) office, an application is considered filed for normal processing purposes when SSA receives the signed application.
440.7 Action on Timely Re-Applications
Households that were certified for one month or for two months in the second month of the certification period and who have met all required application procedures must be:
Notified of their eligibility or ineligibility for SNAP benefits, and
Given an opportunity to participate, if eligible, not later than 30 days after the date the household obtained its last allotment.
For other households that have met all application requirements the local department will:
Notify the household of eligibility or ineligibility by the end of the current certification period.
Provide, if eligible, an opportunity to participate by the household’s normal issuance cycle in the month following the end of its current certification period.
NOTE: Households that re-applied timely, but due to local department error are not determined eligible in sufficient time to provide benefits in the household’s normal issuance cycle for the following month, will receive an immediate opportunity to participate.
440.8 Delayed Processing
If an eligible household files an application before the end of the certification period but the recertification process cannot be completed within 30 days after the date of reapplication because of local department fault (see 406.5 of the Supplemental Nutrition Assistance Program Manual), the case manager must:
Continue to process the case, and
Provide a full month’s allotment for the first month of the new certification period.
If a household files an application before the end of the certification period, but fails to take a required action (i.e. submit verification), the case manager will deny the case at the end of the certification period. (The case will automatically close if required verification is not updated.)
440.8 Delayed Processing (continued)
The household has 30 days after the end of the certification period to complete the process and have its application be treated the same as an application for recertification.
If the household takes the required action before the end of the certification period, the local department must provide a full month’s SNAP benefits for the initial month of the new certification period.
If the household takes the required action after the end of the certification period but within 30 days after the end of the certification period, the case manager will reopen the case and provide SNAP benefits back to the date that the household took the required action.
Example: The household was interviewed for recertification on May 5, at which time the agency requested verification of earnings. The certification period ends May 31. The household provided the information on June 10. The case manager opens the household's case and pro-rates SNAP benefits from June 10.
Household files an Application after the End of the Certification Period
If the household files an application or returns the completed CIF within 30 days after the end of the certification period, the case manager will consider it as an application for recertification, but the SNAP benefits will be prorated from the date of the new application.
If a household's application for recertification is delayed beyond the end of the certification period through the fault of the local department, the case manager must restore SNAP benefits back to the date the household's certification should have begun.
NOTE: Local departments are not required to apply expedited service policy at recertification if the household applies before the end of its current certification period. It must screen all applications filed after the end of a certification period for entitlement to expedited service.
460.1 Purpose
This section describes the administrative hearings policy and procedures.
460.2 Availability of Hearings
The Department of Human Services (DHS) will provide access to an administrative hearing for any household aggrieved by any action of the local department that affects the household’s participation in the Supplemental Nutrition Assistance Program (SNAP).
460.3 Notification of the Right to Request an Administrative Hearing
The local department will:
At the time of application inform each household in writing:
Of its right to an administrative hearing;
Of the method by which the household may request an administrative hearing; and
That a household member or a representative, such as legal counsel, relative, friend, or other spokesperson may present the household’s case.
NOTE: Appeals information is in the rights and responsibilities section of FIA application forms and in the myDHR application.
Remind a household of its right to an administrative hearing any time the household expresses to the local department that it disagrees with the local department’s action. Offer to help the household to request a hearing.
Inform the household of any individual or organization that provides free legal representation.
460.4 Time Period for Requesting an Administrative Hearing
Allow a household to request an administrative hearing on any action by the local department or loss of benefits that occurred in the prior ninety days.
Action by the local department includes a denial of the request for restoration of any benefits lost more than ninety days but less than a year prior to the request.
A household may request an administrative hearing to dispute its current level of benefits at any time within a certification period.
460.5 Request for an Administrative Hearing
A request for an administrative hearing is any clear expression (verbally or in writing) by the household or its representative that it wishes to present its case to a higher authority.
Normally, a household requests an administrative hearing by completing and returning to the local department the DHS/FIA 334, Appeal for Administrative Hearing form.
All requests for an administrative hearing must be reported immediately to the local department’s designated hearings coordinator.
Ask that the household clarify its grievance if it is unclear from the household’s request what action it wishes to appeal.
Do not limit or interfere in any way with the household’s freedom to make such a request.
The local department will forward the request for an administrative hearing to the Office of Administrative Hearings (OAH) at the following address:
Office of Administrative Hearings
Administrative Law Building
11101 Gilroy Road
Hunt Valley, Maryland 21031-1301
460.6 Agency Responsibilities on Administrative Hearing Requests
Upon request, the local department will make available without charge the specific materials necessary for a household or its representative to determine whether a hearing should be requested or to prepare for a hearing.
Upon request, the local department will assist the household with its hearing request.
The local department will reduce an oral appeal request to writing within seven calendar days of the request. The date of the oral request is the filing date of the hearing request.
Within five days of the filing date the local department will forward requests for an administrative hearing to OAH. The request must include the following information:
The date of the request;
The name and address of the appellant;
460.6 Agency Responsibilities on Administrative Hearing Requests (continued)
The action being appealed;
The date of the action being appealed;
The date the advance notice was mailed to the appellant; and
Whether, pending the appeal, benefits will be continued at the same level.
The local department must prepare a summary of the facts pertinent to the case and its basis for action. Forward the summary and copies of all documents to be presented at the hearing to the appellant and OAH at least six calendar days before the hearing date.
Advise the household of any legal services available that can provide representation at the hearing.
Expedite hearing requests from households such as migrant farm workers that plan to move from the jurisdiction of the hearing official before a hearing decision would normally be reached.
Process hearing requests from households described in 460.6G faster than others if necessary to enable them to receive a restoration of benefits (if the decision so indicates) before they leave the area.
The local department will provide bilingual staff or interpreters who speak the appropriate language if the individual making the hearing request speaks a language other than English.
Offer the household a pre-hearing conference.
Note: Timeliness is essential as the USDA Food and Nutrition Service requires that the State agency shall assure that the hearing is conducted, a decision is reached, and the household and local agency are notified of the decision within 60 days of receipt of a request for a fair hearing.
460.7 Pre-hearing Conferences
The local department will offer agency conferences to households that wish to contest the denial, closure, or reduction of benefits.
460.7 Pre-hearing Conferences (continued)
The local department will advise households that the use of an agency conference is optional and that it will in no way delay or replace the administrative hearing process.
The case manager may attend the agency conference. A Family Investment Program supervisor and/or the local department assistant director or director and the household and/or its representative must attend the conference.
Agency conferences may lead to an informal resolution of the dispute. Unless the household makes a written withdrawal of its request for a hearing, the local department conference will in no way replace the administrative hearing process.
The local department will schedule agency conferences for households contesting a denial of expedited service within two working days unless the household requests that it is scheduled later or states that it does not wish to have an agency conference.
460.8 Notification of Time and Place of Hearing
The Office of Administrative Hearings will notify the appellant and the local department of the date, time, and location of the hearing. The notice is provided to the parties within fifteen calendar days before the scheduled hearing. The household may request less advance notice to expedite the scheduling of the hearing.
The hearing notice will:
Advise the household or its representative of the name, address and phone number of the appropriate person to notify in the event that it is not possible for the household to attend the scheduled hearing;
Specify that the hearing official will dismiss the hearing request if the household or its representative fails to appear for the hearing without good cause;
Explain that the household or its representative may examine the case file prior to the hearing; and
Include the hearing procedures and any other information that provides the household with an understanding of the proceedings and contributes to the effective presentation of the household’s case.
460.9 Household Request for Postponement
A household may request and is entitled to receive a postponement of a scheduled hearing.
The postponement will not exceed thirty days and the time limit for action on the decision may be extended for as many days as the hearing is postponed. For example, if the household postpones a hearing for ten days, the final action is required within seventy days from the date of the request for a hearing.
460.10 Attendance at Hearing
A local department representative and the household and/or its representative will attend the hearing.
Friends or relatives of the household may attend the hearing if the household chooses.
The hearing official has the authority to limit the number of persons in attendance at the hearing if space is limited.
460.11 Consolidated Hearings
The hearing official may respond to a series of individual requests for hearings by conducting a single group hearing.
The hearing official may consolidate cases when related issues of State and/or Federal law, regulation, or policy are the sole issues raised and only when individual issues of fact are not disputed.
In all group hearings, follow the policies governing individual hearings.
Each individual household is allowed to present its own case or have the case presented by its representative.
460.12 Denial or Dismissal of a Request for an Administrative Hearing
The hearing official cannot deny or dismiss a request for an administrative hearing unless:
The request is not received within the specified time period;
The request is withdrawn in writing by the household or its representative;
460.12 Denial or Dismissal of a Request for an Administrative Hearing (continued)
The local department is prohibited from coercion or actions, which would influence the household or its representative to withdraw the household’s request for an administrative hearing.
The local department must provide written notice to the household confirming the household’s request to withdraw the administrative hearing request.
The written notice must point out that the household has 10 days from the date it receives the notice to request an administrative hearing or to advise the State of the household’s desire to reinstate the hearing request.
The household or its representative fails, without good cause, to appear at the scheduled hearing.
460.13 Household Rights During the Hearing
Since the household may not be familiar with administrative hearings procedures, it may be necessary to make efforts to present the facts of the case in a way that makes the household most at ease. The local department will:
Give the household or its representative an adequate opportunity to examine all documents and records to be used at the hearing at a reasonable time before the date of the hearing as well as during the hearing (give the household a copy of the relevant portions of the case record at least 6 days before the hearing date);
Make available the contents of the case file (including the application form and documents used to establish the household’s eligibility and allotment), provided that confidential information such as the names of individuals who have disclosed information about the household without its knowledge or the nature or status of pending criminal prosecution is not released;
Not introduce as evidence:
Confidential information that is protected from release; or
Other documents or records that the household has not had the opportunity to contest or challenge before the hearing or that can affect the hearing officer's decision.
Provide the household the opportunity to:
Present its case or have it presented by a legal counsel or another person;
460.13 Household Rights During the Hearing (continued)
Bring witnesses;
Advance arguments without interruption;
Question or refute any testimony or evidence, including the opportunity to confront and cross-examine witnesses; and
Submit evidence to establish all pertinent facts and circumstances in the case.
460.14 Designation of the Hearing Official
The hearing official will be:
An employee of the Office of Administrative Hearings;
An individual under contract with the Office of Administrative Hearings;
An employee of another agency designated by the Office of Administrative Hearings;
A member or official of a statutory board or other legal entity designated by the Office of Administrative Hearings to conduct hearings; or
An executive officer of the Office of Administrative Hearings, a panel of officials of the Office of Administrative Hearings, or a person or persons expressly appointed to conduct State and/or local level hearings.
460.15 Powers and Duties
The hearing official will:
Administer oaths or affirmations as required;
Ensure that all relevant issues are considered;
Request, receive and make part of the record all evidence determined necessary to decide the issue raised;
Regulate the conduct and course of the hearing consistent with due process;
460.15 Powers and Duties (continued)
Order, where relevant and useful, an independent medical assessment or professional evaluation from a source mutually satisfactory to the household and the local department; and
Provide a hearing record and recommendation for a final decision by the hearing authority, or if the hearing official is the hearing authority, render a hearing decision in the name of the State agency, which will resolve the dispute.
460.16 Hearing Decisions
Decisions by the hearing official will comply with federal law or regulations and will be based on the hearing record.
The following constitutes the exclusive record of a final decision by the hearing authority:
The verbatim transcript or recording of testimony and exhibits;
All papers and requests filed during the proceeding.
The hearing record will be available at any reasonable time to the household or its representative for copying and inspection.
A decision by the hearing official is binding on the local department, and will:
Summarize the facts of the case;
Specify the rationale for the decision; and
Identify the supporting evidence and pertinent Federal and State regulations or policy.
The decision is made part of the case record.
The household and local department will each be notified of the following:
The decision;
The rationale for the decision;
The available appeal rights; and
460.16 Hearing Decisions (continued)
That the household’s benefits are terminated or issued as decided by the hearing authority.
460.17 Timely Action on Hearings
A hearing is conducted;
A decision is reached; and
The local department and the household are notified of the decision within sixty days of the receipt of a request for an administrative hearing.
The local department will reflect decisions resulting in an increase in household benefits in the allotment within ten days of the receipt of the hearing decision, even if the local department must provide the household with an opportunity to obtain the allotment outside of the normal issuance cycle.
The local department may take longer than ten days if it elects to make the decision effective in the household’s normal issuance cycle, provided the issuance occurs within sixty days from the household’s request for a hearing.
Decisions resulting in a decrease in household Supplemental Nutrition Assistance Program (SNAP) benefits are reflected in the next scheduled issuance following receipt of the hearing decision.
460.18 Implementation of Hearing Decisions
The local department will:
Ensure that all final hearing decisions are reflected in the household’s allotment within the time limits specified in Section 460.17;
Provide lost SNAP benefits to households in accordance with Section 470 Restoration, when the hearing authority determines that a household was improperly denied SNAP benefits or issued a lesser amount than was due;
Restore SNAP benefits to households that are leaving the project area before the departure whenever possible;
460.18 Implementation of Hearing Decisions (continued)
Accept an authorization and issue the appropriate benefit if the notice is presented in a new project area by the household or received directly from another project area; and
Prepare a claim against the household for any over-issuance when the hearing official upholds the local department’s action.
460.19 Continuation of Supplemental Nutrition Assistance Program Benefits
Except as described in 460.19 B, below, the local department will automatically continue or reinstate SNAP benefits if a household requests an administrative hearing within ten calendar days of the later of:
The mailing of timely and adequate notice;
The date of the agency’s action if the agency failed to give timely notice; or
The date the agency was required to act on an application or make an adjustment to SNAP benefits and failed to act.
The local department will not continue or reinstate benefits pending appeal if:
The household requests that benefits not be continued or reinstated; or
Its certification period has expired.
When benefits are reduced or terminated due to a mass change, reinstate participation on the prior basis only if the issue being contested is that eligibility or SNAP benefits were improperly computed or that Federal law or policy is being misapplied or misinterpreted by the local department.
If a household requests a hearing send the household DHS/FIA 334 (Appeal for Administrative Hearing Form) for completion and return.
Assume that the household desires the continuation of SNAP benefits and issue them accordingly if the form does not positively indicate that the household has waived the continuation of benefits.
Establish a claim against the household for all over-issuances if the local department’s action is upheld by the hearing decision.
460.19 Continuation of Benefits (continued)
Reduce or terminate the household’s benefits (as provided by the advance notice) if a hearing request is not made within the advance notice period.
NOTE: If the household establishes that its failure to make the request within the advance notice period is for good cause, reinstate the benefits on the prior basis.
Once continued or reinstated, do not reduce or terminate SNAP benefits prior to the receipt of the official hearing decision, unless:
The certification period expires. (The household may reapply and determined eligible for a new certification period with a SNAP benefit amount as determined by the local department.);
The hearing official makes a preliminary determination (in writing and at the hearing) that:
The sole issue is one of Federal law, regulation or policy; and
The household’s claim that the local department computed the benefit incorrectly or misinterpreted or misapplied such law, regulation or policy is invalid;
A change affecting the household’s eligibility or basis of issuance occurs while the hearing decision is pending and the household fails to request a hearing after the subsequent notice of adverse action; or
A mass change affecting the household’s eligibility or basis of issuance occurs while the hearing decision is pending.
NOTE: The local department informs the household in writing if benefits are reduced or terminated pending the hearing decision.
For Local Department Use: Case Number FS Case Name Date Locality Address City, State, Zip Food Replacement Request How was food destroyed or damaged? Value of destroyed food: I hereby certify, under penalty of perjury, that the household listed above has experienced the destruction of food, in the month of _______________________, 20__. Signature Date Instructions for completing Replacement of Lost Food Affidavit PURPOSE AND USE OF FORM– This form allows the localagency to assess the value of food destroyed. Depending on the reason for the loss, the local department may provide additional SNAP benefits to cover the value of food destroyed. USE OF FORM– The agency must provide the form tohouseholds that report a household disaster that resulted in the loss of food purchased with Supplemental Nutrition Assistance Program benefits. NUMBER OF COPIES– Two. DISPOSITION OF FORM– The local agency must providea copy of the completed form to the household and file a copy in the case record. INSTRUCTIONS FOR PREPARATION OF FORM– Local agencystaff should complete the identifying case information at the top of the form. A household member or an authorized representative must complete or provide information for the bottom section regarding food destroyed. A household member must sign and date the form. REVISED FEBRUARY 2023
470.1 Entitlement
The local department will restore Supplemental Nutrition Assistance Program (SNAP) benefits to households that lost them when:
The loss was caused by an error by the local department;
The regulations state that the household is entitled to the restoration of lost SNAP benefits; or
There is a reversal of an intentional program violation (IPV) disqualification.
Do not restore SNAP benefits if lost more than twelve months prior to the most recent of the following:
The month the local department is notified by the household or by another person or agency in writing or verbally of the possible loss to that specific household;
The month the local department discovers, in the normal course of business, that a loss to a specific household has occurred; or
The date the household requests an administrative hearing to contest the adverse action that results in the loss.
The local department will restore SNAP benefits to the household even if it is currently ineligible.
470.2 Errors Discovered by the Local Department
Take action to restore any SNAP benefits to the household that were lost if it is determined that the loss was not caused by the household.
No action by the household is necessary.
Do not restore SNAP benefits if they were lost more than:
Twelve months prior to the month the loss is discovered by the local department in the normal course of business; or
Twelve months prior to the month the local department is notified in writing or verbally of a possible loss of benefits.
470.2 Errors Discovered by the Local Department (continued)
The local department notifies the household of the following:
Its entitlement to a restoration of SNAP benefits;
The amount of SNAP benefits to be restored;
Any offsetting done;
The method of restoration; and
The right to request an administrative hearing if the household disagrees with any aspect of the proposed lost SNAP benefit restoration.
470.3 Disputed Supplemental Nutrition Assistance Program Benefits
If the local department determines that a household is entitled to the restoration of lost SNAP benefits, but the household disagrees with the amount to be restored, it may request an administrative hearing within ninety days of the date the household is notified of its entitlement to the restoration of lost SNAP benefits.
Restore lost SNAP benefits to households that request an administrative hearing if the hearing is requested before or during the time lost SNAP benefits are restored.
If an administrative hearing decision is favorable to the household, restore the lost SNAP benefits in accordance with that decision.
If the household believes it is entitled to the restoration of lost SNAP benefits but the local department disagrees, the household has ninety days from the local department’s determination to request an administrative hearing.
Restore lost SNAP benefits to the household only if the administrative hearing decision is favorable to the household.
Do not restore SNAP benefits lost more than twelve months prior to the date the local department is initially informed of the household’s entitlement to lost benefits.
470.4 Computing the Amount to be Restored
After correcting the loss for future months and excluding those months for which SNAP benefits may have been lost prior to the twelve-month time limits, calculate the amount to be restored as follows:
Calculate the loss of SNAP benefits only for those months the household participated if it was eligible but received an incorrect allotment.
If the loss is caused by an incorrect delay, denial or termination of SNAP benefits, calculate the months affected as follows:
If an eligible household’s application is erroneously denied, the month the loss initially occurred is:
The month of application; or
The month following the expiration of a household’s certification period, if the household filed a timely application.
Calculate benefits for the months lost for delayed applications.
The first month of an erroneous termination is the first month an initial loss occurs.
Calculate the loss for each month after the date the loss initially occurred until either the first month the error is corrected or the first month the household is found ineligible.
For each month affected by the loss, determine if the household was actually eligible. In instances where there is insufficient information to determine eligibility, ask the household for the information necessary to determine eligibility for these months. For each month the household cannot provide the necessary information, consider the household ineligible.
For the months the household was eligible, calculate the allotment the household should have received. A household that receives a smaller allotment than it was eligible to receive is entitled to the difference between the actual and correct allotment.
If a claim against a household is unpaid or held in suspense, offset the amount to be restored against the amount due on the claim before the balance, if any, is restored to the household. Do not reduce a household’s initial allotment to offset claims (even if the initial allotment is paid retroactively) when the household is certified and receives its initial allotment.
470.5 Lost Benefits to Individuals Disqualified for an IPV
Restore lost SNAP benefits for the months an IPV is disqualified only if the disqualification decision is overturned or reversed.
Determine the restored amount by computing the allotment the household would have received had the disqualified member participated.
If the household received a smaller allotment than it should have received, restore the difference.
Restore any SNAP benefits lost during the months the individual was disqualified, not to exceed twelve months from the date the decision is reversed.
470.6 Method of Restoration
Regardless of a household’s current eligibility or ineligibility, restore lost SNAP benefits to a household by issuing an allotment equal to the amount of SNAP benefits that were lost.
Issue the restored amount in addition to the allotment currently eligible households are entitled to receive.
Restore lost SNAP benefits in monthly installments if requested by the household.
470.7 Change in Household Composition
In case of a change in household composition, restore lost SNAP benefits to a majority of the individuals who were household members at the time the loss occurred.
If the majority of household members cannot be determined, restore lost SNAP benefits to the household that contains the head of household at the time of the loss.
470.8 Replacement of Supplemental Nutrition Assistance Program Benefits for Food Lost in a Household Misfortune
Local departments can issue replacement SNAP benefits to ongoing recipients when the household reports that food purchased with SNAP benefits was destroyed in a household misfortune.
The replacement SNAP benefit is the amount of the household’s loss of food, up to the maximum of the household’s allotment.
As a general rule, the household must report the loss within 10 days of the date of the loss of food.
Prior to issuing the replacement, the local department must get a signed statement from a member of the household attesting to the household’s loss. A copy of a form that you may use follows this section. Fill out the top portion (For Local department Use) before giving or sending the form to the household.
The household may mail in the statement.
Case Number For Local Department Use: FS Case Name | Date | Locality Address | City, State, Zip
How was food destroyed or damaged? Value of destroyed food:
I hereby certify, under penalty of perjury, that the household listed above has experienced the destruction of food, in the month of _______________________, 20__. Signature | Date
Instructions for completing Replacement of Lost Food Affidavit
USE OF FORM – The agency must provide the form to households that report a household disaster that resulted in the loss of food purchased with Supplemental Nutrition Assistance Program benefits.
NUMBER OF COPIES – Two.
DISPOSITION OF FORM – The local agency must provide a copy of the completed form to the household and file a copy in the case record.
INSTRUCTIONS FOR PREPARATION OF FORM – Local agency staff should complete the identifying case information at the top of the form. A household member or an authorized representative must complete or provide information for the bottom section regarding food destroyed. A household member must sign and date the form.
480.1 Purpose
This section describes the policy and procedure applied to those Supplemental Nutrition Assistance Program (SNAP) benefit applicants or recipients who commit an intentional program violation (IPV).
480.2 Definition of Intentional Program Violation
Makes a false or misleading statement;
Misrepresents, conceals or withholds facts; or
Violates the Supplemental Nutrition Assistance Program (SNAP) Act or program regulations relating to the use, presentation, transfer, acquisition, receipt, or possession of SNAP benefits.
Penalties
Individuals disqualified for intentional program violations are ineligible to participate in the SNAP for the following periods of time:
One year for the first violation.
Two years for the:
Second violation, or
First finding by a court of trading SNAP benefits for illegal drugs.
Permanently for the:
Third violation,
Second finding by a court of trading SNAP benefits for illegal drugs, or
First finding by a court of trading SNAP benefits for firearms, ammunition, or explosives.
An individual is permanently disqualified if convicted by a court of trafficking SNAP benefits of $500 or more.
An individual is ineligible for SNAP benefits for ten years if found by the courts or an Administrative Disqualification Hearing (ADH) to have made a fraudulent statement or representation about residence or identity in order to receive multiple SNAP benefits at the same time.
480.3 Penalties (continued)
Impose the penalties described in 480.3 A above if the violation occurred after the individual signed a SNAP application that described the penalties. The Rights and Responsibilities sections in all Maryland applications (including myDHR) describe the penalties.
Treat recurring acts of the same intentional program violation as one violation.
Inform the household in writing of the disqualification penalties for committing an IPV each time it applies for benefits by making sure they sign the Rights and Responsibilities.
480.31 Additional Penalties – Non-IPV
An individual is permanently ineligible if convicted after August 22, 1996 of any offense that is classified as a felony and which has an element of possession, use, or distribution of a controlled substance except as described in Section 100.7.I.
NOTE: This means that an individual may be disqualified from participation for a conviction of a drug-related felony only if the crime was committed after August 22, 1996.
Fleeing felons and parole and probation violators are ineligible for SNAP benefit.
NOTE: Count the entire amount of the income and resources of a disqualified individual as available to other eligible household members.
480.4 Determination of Committing an IPV
Apply disqualification penalties only after there is a determination that the individual committed an IPV. The determination of an IPV is made as follows:
The individual is found guilty of violating a Federal or state law concerning the SNAP in a court of appropriate jurisdiction;
The individual signs a Disqualification Consent Agreement (MD DHS 8 rev January 2017);
The individual is found to have committed an IPV in an Administrative Disqualification Hearing; or
The individual signs a Waiver of an Administrative Disqualification Hearing (DHS/FIA IPV - 6).
During the certification period households in SNAP benefit simplified reporting have to report when their household income is more than 130 percent of the federal poverty level (SNAP benefit gross income limit). They must report all changes and new information at every SNAP benefit recertification. Case managers must take action on any reported change.
If the household receives another program, such as medical assistance or TCA, the household must follow the reporting requirements for that program. This does not mean that for SNAP benefits the household has a reporting requirement other than simplified reporting. If the household fails to report an increase in income that does not exceed 130 percent of the poverty level, there is no overpayment or potential IPV for SNAP benefits. There may be an overpayment or potential IPV for another benefit program.
Example: Mr. and Mrs. A and their children receive SNAP benefits and TCA. Mr. A was working part-time and provided proof of income at the last recertification. This income was used to calculate the TCA and SNAP benefit. Mrs. A got a part-time job after recertification. The household’s income was still below the SNAP benefit gross income limit. Although Mrs. A’s new job was a reportable change for TCA, the household was not required to report the change for SNAP benefits because of simplified reporting. The agency took action on the reported change for all programs. There would be no overpayment or potential fraud determination for SNAP benefits. There may be for TCA if not reported timely because this was a reportable change for TCA.
480.6 Local Department Responsibility
Each director of a local department will designate an individual in an administrative or supervisory position to review all overissuances where there are indications that an IPV has been committed. The director’s designee will determine the following:
The presence of clear indications that the violation was committed with the intent to obtain SNAP benefits to which the households was not entitled;
The presence of sufficient documentation to substantiate that an IPV was committed; and
The potential acceptance by the local State’s Attorney’s Office of the case for prosecution.
If the local department does not initiate administrative disqualification procedures or refer a case for prosecution of a suspected IPV, the local department must
480.6 Local Department Responsibility (continued)
Take action to collect the overissuance by establishing an inadvertent household error claim.
The local department must notify the DHS Office of the Inspector General (OIG) of any initiated administrative disqualification procedures or referral of a case for prosecution of a suspected IPV.
480.7 Court Referrals and Decisions
The local department will:
Confer with the State’s Attorney to determine which cases are acceptable for prosecution.
Disqualify a household member in accordance with a court order if the court imposes a disqualification period and specifies the date it begins.
Impose the appropriate penalty and disqualify the individual within forty-five days of the court decision date if the court does not specify or address the disqualification period.
When the LDSS and/or OIG decides there is enough documentary evidence that an individual has committed an IPV, the LDSS:
Must proceed against the person either through administrative hearing procedures, or by referring the matter to the local State’s attorney for civil or criminal action in a court of law.
Must decide which procedure, administrative or judicial, it believes appropriate for each case and pursue that procedure to its conclusion.
Cannot offer an ADH waiver if it intends to refer the case for prosecution.
Cannot threaten prosecution if the customer does not sign the waiver.
Example: Mr. A was suspected of failing to report a self-employment enterprise and was referred to OIG for investigation. Since the first application, he had reported only Mrs. A’s earnings. The OIG investigator confirmed that Mr. A has had a lawn service and snow removal business since before the household was first certified 3 years ago. The LDSS and the OIG decided that there is enough evidence that the household had committed an IPV. They also decided, based on the evidence and large overpayment, to refer this case for prosecution in court. Mr. A would not be referred for an administrative disqualification hearing or offered a waiver of the ADH.
When the LDSS or OIG offers an ADH waiver, there should have already been a determination that an administrative hearing is appropriate.
Example: Ms. B and her two children have received SNAP benefits for the last three years. At her last recertification in June 2016, she again stated that her household included her two children. In May, the LDSS received an anonymous report that the oldest child had moved to North Carolina in December 2015 to live with his father. The OIG investigator verified that the child was living with his father and has been enrolled in school in North Carolina since January 2016. The OIG and the LDSS decide that Ms. B should be referred for an ADH. After this decision, the investigator offers Ms. B the opportunity to waive her right to an ADH by signing a Waiver of an Administrative Disqualification Hearing (DHS/FIA IPV – 6). She did not sign it, so the LDSS referred the case for the disqualification hearing.
To help household members make an informed decision about whether to waive the right to a hearing, the LDSS or OIG investigator must fully inform them of:
Their due process rights,
The hearing procedures, and
The consequences they face if found guilty of an IPV at a hearing.
480.9 Disqualification Consent Agreement
The local department, in conjunction with the State’s Attorney, may allow the accused individual to sign a Disqualification Consent Agreement (MD DHS 8 rev January 2017), which averts any formal fraud adjudication.
Do not disqualify an individual (unless a Disqualification Consent Agreement is signed by the individual) if the court renders a decision other than guilty (e.g. stet (placed on an inactive docket), nol-pros, Probation before Judgement).
480.10 Advance Notice for a Disqualification Consent Agreement
The local department must provide the accused household member with advance written notification of the consequences of consenting to a disqualification. The notice must include the following information:
A statement for the accused to sign signifying that the individual understands the consequences of consenting to disqualification, along with an explanation that the head of household must also sign the agreement if the accused is not the head of household.
A statement that consent to disqualification will result in disqualification and a reduction in SNAP benefits during the disqualification, even though the individual has not been found guilty of a civil or criminal misrepresentation fraud.
A listing of all the disqualification penalties and the one that will be imposed as a result of signing the disqualification agreement.
A statement that unless the accused repays the claim by complying with an agreement with the prosecutor or the court, the individual prosecuted for the IPV and any remaining adult household members are responsible for repayment of the claim.
480.11 Administrative Disqualification Hearings
The local department:
May refer a case for an administrative disqualification hearing if the local State’s Attorney decides that it does not warrant prosecution or does not meet the agreed upon criteria for a Disqualification Consent Agreement.
May refer an individual for prosecution or initiate disqualification procedures regardless of the current eligibility of the individual.
May not initiate an administrative disqualification hearing against an individual whose case is referred to the State’s Attorney for prosecution, or subsequent to any action taken against the individual by a court of appropriate jurisdiction if the factual issues of the case arise out of the same circumstance.
480.12 Waiver of an Administrative Disqualification Hearing
When the local department decides to refer an individual for an administrative disqualification hearing, the case manager will:
Notify an individual with an Advance Notice of Administrative Disqualification Hearing, (DHS/FIA IPV 7 rev December 2016) of the intent to refer an individual for an administrative disqualification hearing.
Include with the DHS/FIA IPV 7, a Waiver of an Administrative Disqualification Hearing (DHS/FIA IPV 6), for the individual to sign if he/she wishes to waive the right to a hearing. The notice and the waiver request must include the following information:
A summary of the charge against the individual and the evidence to support it;
A statement that the individual may waive the right to an administrative disqualification hearing;
The date the signed waiver must be received by the local department to avoid referral for a hearing. (The waiver must be received no later than twenty days after the notice is sent to the household.);
Notification of the requirement that the head of household must also sign the waiver if the individual accused is not the head of household;
A statement that the individual has the right to remain silent concerning the charge and that anything said or signed by the individual concerning the charge may be used in any future administrative or judicial proceeding;
A statement that signing the waiver will result in disqualification and a reduction or termination of benefits for the household;
An opportunity to state whether the individual admits to the facts as presented by the local department;
A statement that the disqualified individual and any remaining adult household members are responsible for repayment of any claim resulting from over-issued benefits;
The name and telephone number of the person to contact for additional information;
A summary of the individual’s rights at the disqualification hearing; and
A statement that the hearing does not preclude the State or federal government from prosecuting the person for the intentional program violation in a civil or criminal court.
Mail the Advance Notice and Waiver form to the individual together or present them to the individual in person. A proof of receipt is required.
480.12 Waiver of an Administrative Disqualification Hearing (continued)
Supervisory Review. Before sending advance notification to the household of the LDSS’s intent to refer an individual for an ADH, someone other than the case manager must review the evidence against the household member and determine that the evidence warrants scheduling an ADH. This could be a supervisor or a person in the unit designated to make such decisions.
The LDSS and/or OIG, must:
Decide if there is enough evidence to hold an ADH.
Intend to hold an ADH prior to offering the individual an opportunity to sign an ADH waiver.
Never offer an ADH waiver when there is a suspicion of guilt but the evidence is not convincing.
If the LDSS has enough evidence to hold a hearing and has offered the individual an opportunity to waive the hearing, the agency should schedule a hearing if the individual does not sign the waiver.
It is important to inform the customer that the penalty is the same whether the individual chooses to have a hearing and is found guilty, or waives the hearing. Customers who are unfamiliar with administrative hearings may confuse the ADH with a court proceeding. They may think that the consequence of a hearing is the same as a conviction in court. Individuals also may believe the waiver is a way of avoiding a more serious penalty they might be subject to if they went ahead with the hearing.
Some individuals with a mental disability may lack the ability to form the intent necessary for establishing an IPV. Additionally, they may not fully understand the consequences of signing an ADH waiver. In these situations, the agency may choose to schedule an administrative hearing without offering a waiver. This will help protect the rights of the individual without raising the issue that the waiver was questionable.
The signing of the Waiver of the Right to an Administrative Disqualification Hearing, DHS/FIA IPV Notice 6, ends the administrative process to establish an intentional program violation.
480.12 Waiver of an Administrative Disqualification Hearing (continued)
Any subsequent administrative hearing decision cannot change the disqualification penalty.
The individual is entitled to seek judicial review of the disqualification.
The individual may request an administrative hearing if there is disagreement with the amount of the over issuance.
480.13 Referral for a Disqualification Hearing
If a signed waiver for the hearing is not received within twenty days of the notification to the individual of the local department’s intent to pursue a hearing, refer the individual to the Office of Administrative Hearings (OAH), using the Administrative Disqualification Hearing Referral Form, DHS/FIA FS-113.
Make the referral within five working days after the twenty-day deadline.
Include the following information in the referral:
Identifying case information;
A summary of the documentation supporting the IPV; and
Copies of the documentation.
Indicate if there is documentation that the individual referred for the disqualification hearing has been disqualified previously for an IPV or been convicted of SNAP benefit fraud by a court.
480.14 Scheduling of Hearings
OAH will send written notice to the individual and the local department at least thirty days in advance of the date the hearing is scheduled.
OAH may combine a SNAP benefit administrative hearing and a disqualification hearing into a single hearing if the factual issues arise out of the same circumstances and the household receives prior notice that the hearings are combined.
If the hearings are combined to settle a claim and determine an IPV, the household loses its right to a subsequent administrative hearing on the amount of the claim.
480.14 Scheduling of Hearings (continued)
The individual is entitled to one postponement of the scheduled hearing, provided it makes the request before the hearing. The hearing may not be postponed more than thirty days.
OAH will conduct the hearing, reach a decision and notify the household and the local department of the outcome within ninety days of the date the household is notified in writing of the scheduled hearing.
480.15 Pre-Hearing Procedures
A pending disqualification hearing does not affect the individual’s or the household’s right to be certified and participate in the program.
NOTE: The local department will terminate or reduce the household’s SNAP benefits if it is determined that the household fails to request an administrative hearing and continuation of SNAP benefits after the notice of the termination or reduction.
The local department will make available to the individual or representative all documents and records used at the hearing.
Prior to the hearing, the local department will make available to the individual or representative the contents of the case file, including the application forms and documents used to establish the household’s eligibility and allotment.
NOTE: The local department may not release information that is confidential under State law, such as the names of individuals who have disclosed information about the household without its knowledge, or the nature or status of pending criminal prosecutions.
If requested by the individual or representative, provide, free of charge, a copy of the portions of the case file relevant to the hearing.
480.16 Hearings Procedures
OAH may use the same administrative law judge (ALJ) for the disqualification hearing and administrative hearing. The ALJ will:
Administer oaths or affirmations;
Ensure that all relevant issues are considered;
480.16 Hearings Procedures (continued)
Request, receive and make part of the record all evidence necessary to decide all the issues raised;
Regulate the conduct and course of the hearing consistent with due process to ensure an orderly hearing;
Order, where relevant and useful, an independent medical assessment or professional evaluation from a source mutually satisfactory to the household; and
Render a decision in the name of the Family Investment Administration.
480.17 Hearing the Case
At the hearing, the individual or representative will have the opportunity to:
Present the case;
Examine witnesses;
Advance arguments without interruption;
Question or refute any testimony or evidence, including an opportunity to confront and cross-examine hostile witnesses; and
Submit evidence to establish facts and circumstances in the case.
The hearings examiner will advise the individual or representative of the right to remain silent concerning the charges.
Confidential information that is protected from release and other documents or records that the household does not have the opportunity to contest or challenge cannot be introduced into the hearing record and cannot be used by the hearings examiner to make a decision.
The local department has the burden of proving an intentional program violation by clear and convincing evidence.
480.18 Failure to Appear (“No-Show”) Hearings
OAH will conduct the hearing without the individual being present or represented if the individual or representative fails to appear at the hearing without good cause.
NOTE: Even though the individual is not present or is not represented, the hearing examiner will consider the evidence and determine if an IPV was committed.
OAH will close the hearing record if the individual or representative does not notify OAH within ten days after a hearing that he or she had good cause for not attending the hearing.
480.19 Hearings Decision
The hearing decision will be issued within ninety days from the date when the advance notice of the hearing was sent unless the ninety-day period was extended.
Hearing decisions are based on the hearing record.
A hearing decision will:
Summarize the facts of the case;
Specify the reasons for the decision;
Identify the supporting evidence and the pertinent Federal or State regulations; and
Respond to reasoned arguments made by the household member or representative.
The decision is part of the record.
A hearing decision is binding on the local department.
The individual and the local department are notified in writing of the decision.
The household is notified of its right to a judicial review of the decision if it upholds the local department’s action.
480.20 Application of Disqualification Penalties
The local department will disqualify only the individual found to have committed the IPV and not the entire household.
The disqualification period begins no later than the following:
Court Referrals
The date ordered by the court; or
Within forty-five days of the court decision if the court did not speak to the disqualification’s effective date.
Disqualification Consent Agreement (MD DHS 8)
Within forty-five days of the date the individual signed the Disqualification Consent Agreement.
Administrative Disqualification Hearing
The beginning of the month that follows the date the household receives written notification of the hearing decision
Waiver of the Right to an Administrative Disqualification Hearing
The beginning of the month that follows the date the household member receives written notification (Notice to Disqualified Individual, DHS/FIA IPV 1A or B) of the disqualification.
If the individual is ineligible for SNAP benefits when the penalty is imposed, begin the penalty within the above time frames and continue it until the time elapses.
480.21 Notification of Disqualification
The local department will provide written notification to the disqualified individual using the Notice to Disqualified Individual, DHS/FIA IPV 2A or 2B, or DHS/FIA IPV 3A or 3B for court disqualifications.
In cases involving an Administrative Disqualification Hearing or the individual’s signing of the waiver of rights to such a hearing, provide the notification of disqualification to the individual prior to the disqualification.
Note: Even though the individual is disqualified, the household is responsible for repaying the amount of any overpayment.
480.21 Notification of Disqualification (continued)
Use the DHS/FIA 401-B to inform the household of the following:
Claim amount owed;
The reason for the claim;
The period of time the claim covers;
Any offsetting done;
Method of repayment;
The household’s right to a administrative hearing if it disagrees with the amount of the claim unless the household had a administrative hearing on the claim as a result of the consolidation of the administrative disqualification hearing with the administrative hearing;
The household’s right to request re-negotiation of any agreed upon repayment schedule should the household’s circumstances change; and
Space for the household to indicate the method of repayment and a signature block.
480.22 Reporting on Disqualified Individuals - Disqualified Recipient Report
The Electronic Disqualified Recipient System (eDRS) is a nationwide database to which all states have access checking IPV penalties in other states.
The local department must enter all disqualified recipients on the eDRS within 30 days after the finding of an IPV or signing of the waiver of an administrative disqualification hearing.
In addition to entering all IPVs into e-DRS, all local departments must complete the 366B-MD tracking form within 30 days of the end of each calendar quarter and submit it to the Family Investment Administration.
490.1 Purpose
This section describes the action a local department must take to establish, calculate, and collect a Supplemental Nutrition Assistance Program (SNAP) overpayment.
490.2 Establishing Claims Against a Household
A recipient claim is a federal debt subject to federal collection standards, owed because of SNAP benefits being:
Overpaid; or
Trafficked:
The buying, selling, stealing, or otherwise affecting an exchange of SNAP benefits issued and accessed via Electronic Benefit Transfer (EBT) cards, card numbers and personal identification numbers (PINs), or by manual voucher and signature, for cash or consideration other than eligible food, either directly, indirectly, in complicity or collusion with others, or acting alone;
The exchange of firearms, ammunition, explosives, or controlled substances, as defined in section 802 of title 21, United States Code, for SNAP benefits;
Purchasing a product with SNAP benefits that has a container requiring a return deposit with the intent of obtaining cash by discarding the product and returning the container for the deposit amount, intentionally discarding the product, and intentionally returning the container for the deposit amount;
Purchasing a product with SNAP benefits with the intent of obtaining cash or consideration other than eligible food by reselling the product, and subsequently intentionally reselling the product purchased with SNAP benefits in exchange for cash or consideration other than eligible food; or
Intentionally purchasing products originally purchased with SNAP benefits in exchange for cash or consideration other than eligible food.
Attempting to buy, sell, steal, or otherwise affect an exchange of SNAP benefits issued and accessed via Electronic Benefit Transfer (EBT) cards, card numbers and personal identification numbers (PINs), or by manual voucher and signatures, for cash or consideration other than eligible food, either directly, indirectly, in complicity or collusion with others, or acting alone.
NOTE: SNAP claims are federal debts.
The local department will establish a claim against any household that received more SNAP benefits than it was entitled to receive. The following are responsible for repaying a claim:
Each person who was an adult member (age 18 or older) of a household when the overpayment or trafficking occurred, or
A person connected to the household, such as an authorized representative, who actually traffics or otherwise causes an overpayment or trafficking.
The establishment of a claim is accomplished by the completion of a Benefit Error Group (BEG) in the Eligibility and Enrollment (E&E) System..
490.3 Types of Overpayment Claims
There are three types of claims:
Agency Error (AE) (also called administrative error) – An overpayment caused by a local department’s action or failure to take action. Instances that may result in an administrative error include the following:
The local department fails to take timely action on a change reported by the household;
The local department computes the household’s income or deductions incorrectly, or issues an incorrect allotment; or
The local department continues to issue benefits to a household whose certification period expires without completing a re-determination.
Customer Error (CE) (also called Inadvertent Household Error) - An overpayment caused by a misunderstanding or unintended error on the part of the household. Instances that may result in a customer error include the following:
The household unintentionally fails to provide the local department with correct or complete information; or
The household unintentionally fails to report a change in its circumstances.
Intentional Program Violation (IPV) (Fraud) – Is any claim for an overpayment or trafficking resulting from an IPV. A claim is handled as an IPV claim if one of the following occurs:
A court determines that a household member committed an IPV;
It is determined at an administrative disqualification hearing that a household member has committed an IPV;
A household member signs a waiver of his or her right to an administrative disqualification hearing; or
A household member signs a disqualification consent agreement for suspected IPV after being referred for prosecution. (Only a court or the State’s Attorney or County Prosecutor can offer a Disqualification Agreement)
490.4 Establishing a Claim
Definitions
The “date of discovery” is the date that the case manager has sufficient information to determine that an overpayment or trafficking offense occurred.
The “date of establishment” is the date that the initial demand letter (Notice 18) is sent to the household.
The local department:
Will establish a claim against any household that received an overpayment:
Back no more than 12 months prior to when you become aware of the CE or AE.
Back to the month the act of the IPV first occurred. However, do not include any amounts that occurred more than six years before you became aware of the overpayment.
Will not establish a claim if the overpayment occurred because the local department failed to ensure that the household:
Signed the application form;
Registered for work; or
Was certified in the correct project area.
NOTE: If the head of household refuses to sign the application or a mandatory household member refuses to complete work registration, the local department will establish a claim against the recipient household.
Will not establish any Customer Error (CE) claim that is $125 or less for any non-participating household unless:
The claim was already established; or
The overpayment was discovered in a quality control review.
NOTE: Local departments may opt-out of applying the $125 threshold. If a local department opts not to apply this limit on collecting claims, it must be agency-wide and not on a case-by-case basis.
Will not establish any Agency Error (AE) claim that is $300 or less for any non-participating household unless:
The claim was already established; or
The overpayment was discovered in a quality control review.
NOTE: Local departments may opt-out of applying the $300 threshold. If a local department opts not to apply this limit on collecting claims, it must be agency-wide and not on a case-by-case basis.
Will establish all CE, AE, and IPV claims for participating households.
490.5 Time Frame for Establishing a Claim
To be in compliance with federal and state requirements, the local department must establish the claim before the last day of the quarter following the quarter in which the overpayment or trafficking was discovered.
Reminder: The date of discovery is the date that the case manager has sufficient information to determine that an overpayment or trafficking occurred.
Example: The agency identified the suspected overpayment in October. On December 13, all verification needed to calculate the overpayment was received (date of discovery). March 31 would be the last day for establishing the claim by sending a demand letter.
Reminder: You must establish a claim, even if you cannot establish it before the last day of the quarter following the quarter in which you discover the overpayment.
490.6 Calculating the Amount of a Claim – Claims not Related to Trafficking
Local departments will primarily use E&E to establish and calculate the amount of a claim against a household and will not establish and calculate the amount of a claim manually except to illustrate the calculation for an administrative hearing. It may be necessary to manually calculate a claim if it occurred more than three years prior to establishment. Refer to the Overpayment and Underpayment Desk Guide for a detailed description of how to establish a claim on E&E. The following is a description of the policy and procedure for calculating the amount of a claim against a household.
Prior to calculating a claim, the case manager must identify the overpayment and attempt to obtain verification that clearly documents the cause of the overpayment, i.e. pay stubs, proof of income, household composition, residence, verification of expenses, change in resources, for each month.
When pay stubs or collateral verification are not available, use the Maryland Automated Benefit System (MABS) to verify earnings.
Note: The first month that shows unreported earnings on MABS cannot be an overpayment because of reporting and adverse action time.
The case manager may also contact “The Work Number” online at www.theworknumber.com or by phone at 1-800-660-3399 to verify employment.
Case managers may use the information available in a New Hires Alert to contact the customer and obtain additional verification of the employment.
Determine the correct amount of benefits for each month that a household received an overpayment.
Do not apply the earned income deduction to that part of any earned income that the household failed to report in a timely manner when this act is the basis for the claim. (See special procedure outlined in the Overpayment and Underpayment Desk Guide)
EXAMPLE: If a SNAP household reports monthly earned income of $500 when it actually received $600, do not apply the earned income deduction to the $100 in unreported earnings.
Subtract the correct amount of benefits from the benefits actually received.
The claim amount is the difference between the monthly allotment the household received and what it should have received for each month of the overpayment.
In CE and AE cases, do not include any amounts that occurred more than 12 months prior to the discovery of the overpayment.
For IPV claims calculate back to the month the IPV occurred but do not include any amounts that occurred more than six years from the month the claim was identified.
In cases involving reported changes, determine the first month the overpayment occurred as follows:
If the household fails to report a change in its household circumstances within ten days of the date it becomes aware of the change, the first month affected will be the first month in which the change would have been effective had it been reported timely.
Simplified reporting households only have to report if their household income exceeds 130% of the federal poverty level for the household size. Otherwise, they are only required to report at redetermination.
If the household reports a change in a timely manner, but the local department did not act on the change within the required timeframes, the first month affected is the first month the change would have been effective had the agency acted timely. If a notice of adverse action is required but not provided, assume (for the purpose of calculating the claim) that the maximum advance notice period would have expired without the household requesting an administrative hearing.
NOTE: In no event is the first month in which the change is effective any later than two months from the month the change in the household’s circumstances actually occurred.
E&E will ensure that the eligibility policy and tables used in the claim calculation are correct for the period of time the claim covers.
EXAMPLE: An error began in April and was discovered in December. However, a mass change of the Thrifty Food Plan (TFP) allowance became effective in October. E&E will use the pre-October TFP table for one part of the claim calculation and the post-October TFP table for the remainder of the calculation.
NOTE: E&E will calculate a claim back for three years. When it is before the three year period, the case manager must complete a manual calculation.
In calculating overpayment amounts, follow the appropriate policies described in section 490.12 when different types of errors (CE and AE) occur at the same time.
Manually calculating separate claim types.
When it is necessary to manually calculate the separate claim types, address each error as follows:
Complete a separate set of calculations for each error by using the figures that were in effect for each month the error existed. Include the error element under examination in each calculation.
Subtract the monthly issuance produced by each of these calculations from the amount the household actually received to obtain the specific overpayment amount for each error.
Note: Documentation of the manual calculation must be attached to the case.
Each claim must have an associated time period. Claim periods cannot overlap.
Example: A household initially had an AE claim from April 2018 through June 2018. Later, however, the State found that the household had an IPV from June 2018 through December 2018. The State cannot maintain an AE and IPV for the June 2018 claim period.
490.7 Trafficking Related Claims
Claims arising from trafficking-related offenses will be the value of the trafficked benefits as determined by:
The person’s admission,
Adjudication, or
The documentation that forms the basis for the trafficking determination.
490.8 Initiating Collection Action
Within 60 days following discovery of the overpayment, one of the following shall be initiated:
Cash recovery of the overpayment must be done within 30 days; or
Recoupment from a household’s benefit within 60 days.
Failure to take any of the above actions within the timeframe does not affect the household’s responsibility to repay or the State’s responsibility to recover the overpayment.
490.8(A) Initiating Recoupment
When an overpayment has been established against a participating household, a portion of the household’s benefit is withheld or recouped to repay the overpayment. The State shall not recoup more than the actual overpayment of assistance.
The amount recouped each month from a participating SNAP household with an outstanding SNAP overpayment depends on the type of overpayment:
a. For non-fraud error overpayments, recoup 10 percent of the household’s monthly allotment or $10 a month, whichever is greater.
b. For fraud overpayments, recoup 20 percent of the household’s monthly allotment or $20 a month, whichever is greater.
490.8(B) Initiating Recovery
The BEG must first be approved.
Once the BEG is approved, E&E will generate and issue a Notice 18, which requests repayment of the overpayment and notifies the household to arrange a repayment agreement.
A customer initiates voluntary repayment by:
Signing the agreement; and
Submitting the first payment.
490.9 Failure to Respond to a Demand Letter
For participating CE and AE households, E&E will reduce the household’s allotment by the amount prescribed in section 490.11A of this manual. Participating households can request to repay in a lump sum or installments as long as the amount agreed upon is greater than the recoupment amount.
Non-participating households have 30 days to respond to the demand letter.
If the household does not respond by paying or agreeing to repay the claim within 30 days, a TOP notice will be issued to the household.
The TOP notice informs the household that it has 60 days to take action.
The State will make a referral to TOP by the 120th of delinquency for federal collection.
490.10 Acceptable Forms of Payment
The State may collect a claim by:
Reducing benefits prior to issuance. This includes offsets to restored benefits.
Reducing benefits after issuance. These are benefits from the household’s EBT account. Refer to Section 490.11(B) below for further information.
Accepting cash or any of its generally acceptable equivalents. These equivalents include check or money order. It also includes credit or debit cards if the agency has the capability to accept these payments.
Conducting our own offsets and intercepts. When a delinquent overpayment is referred to the Central Collection Unit (CCU), they use various methods to collect these claims
Requiring a household to perform community service. This form of payment must be ordered by a court and specifically, be in lieu of paying the claim.
Community service hours can be performed full time or part-time.
The community service hours performed are considered a court-ordered compromise
490.11 Methods of Collecting Payment
The local department may collect payments for claims against households in any of the following ways:
Reduction in the SNAP Allotment
The local department must: | Unless: Automatically collect claims by reducing the amount of the monthly benefits the household receives. | The claim is being collected at regular intervals at a higher amount. For an IPV claim, limit the amount reduced to the greater of $20 per month or 20% of the household’s monthly allotment. | The household agrees to a higher amount. For a CE or AE claim, limit the amount reduced to the greater of $10 per month or 10% of the household’s monthly allotment. | The household agrees to a higher amount. Not reduce the initial allotment when the household is first certified. | The household agrees to this reduction. Not use additional involuntary collection methods against individuals in a household that is already having its benefits reduced. | The additional payment is voluntary, or the source of the payment is irregular and unexpected such as a State tax refund or lottery winnings offset.
NOTE: When establishing a plan in E&E to collect payment, indicate “EC” (eligibility computation) on the PLAN screen, in the payment source field and the system will calculate the correct percentage of the allotment to be recouped each month.
Benefits from EBT accounts.
The local department must permit households to pay claims using benefits from its EBT account.
For collecting from active or reactivated EBT benefits…. The local department… needs written permission, which may be obtained in advance and done according to #4 below. | Or … oral permission for one time reductions with the local department sending the household a receipt of the transaction within 10 days. For collecting from stale EBT benefits… The local department… must mail or otherwise deliver to the household written notification that it intends to apply benefits to the outstanding claim. | And … Give the household at least 10 days to notify you that it does not want to use these benefits to repay the claim. For making an adjustment with expunged EBT benefits The local department… must adjust the amount of a claim by subtracting any expunged amount from the EBT account if you are aware of it. | And … This can be done anytime.
At a minimum, any written agreement with the household to collect a claim using active EBT benefits must include:
The statement that this is voluntary;
The amount of the payment;
The frequency of the payments (i.e. monthly or one-time-only);
The length, if any, of the agreement; and
A statement that the household may revoke the agreement at any time.
Lump-Sum
The entire claim is paid.
A portion of the claim is paid.
NOTE: In neither case (1 or 2 above) is the household required to liquidate all of its resources in order to make payment.
Installments
The household may choose a negotiated repayment agreement to repay any claim balance.
For active cases, the negotiated payment amount may not be less than the amount that may be recovered through allotment reduction as described in section 490.11 A.
The household may use its Electronic Benefits Transfer (EBT) account to make full or partial payment of any monthly installment.
Inform households choosing either method of repayment (lump sum or installments) to submit all payments to the fiscal office.
Public Service. If authorized by a court, the household may pay the value of a claim by performing public service.
Collection of Multiple Claims
If a household has multiple claims against it, the hierarchy of which claims are collected first is as follows:
1. IPV claims are the first to be repaid, followed by
2. The oldest claim based on the date the claim was established and so on.
E&E recovers claims of the same type sequentially applying the appropriate monthly rate. (The completion of a plan and proper BEG status on E&E determines the correct recoupment percentage.)
Example: AE is opened first. Then a CE is established. E&E will finish collecting on the AE before collection begins on the CE.
Unspecified joint collections: When an unspecified collection is received for a combined TCA claim and SNAP claim, each program must receive its pro-rata share of the amount collected. The formula is as follows:
Add the total TCA claims and the SNAP claims together for a sum;
Then divide the total SNAP claims by the sum of all claims. The percentage is the prorated share of the unspecified joint collection payment.
For example:
A household submits a check for $100 but does not specify how to allocate the payment between the multiple claims.
The household has $300 in SNAP overpayments and $200 in TCA overpayments.
$300 + $200 = $500
SNAP pro-rata share is 300/500 = 60%
In this case, 60% of the $100 received ($60) goes towards the SNAP claims and $40 goes to the TCA claims.
490.13 Failure to Comply with a Payment Schedule and Determining Delinquency
When a nonparticipating household fails to submit a scheduled payment in accordance with the households' signed repayment Agreement, E&E initiates a secondary Notice 43 (Failure to Repay).
A notice 43 is only sent when a payment is not received on the due date.
A claim is delinquent when:
The claim has not been paid in full by the due date in the initial demand letter (Notice 18) and the household has not made a satisfactory payment agreement with the local agency.
Note: The date of delinquency is 30 days from the date of the initial demand letter (Notice 18). Once established, the date of delinquency does not change, except as a result of a fair hearing. The Fair Hearing decision notice or a subsequent demand letter will establish a new due date for payment or agreement by the household.
A payment arrangement has been established and a scheduled payment has not been made by the due date.
Note: The date of delinquency is the due date of the missed payment. The claim will remain delinquent until the claim is paid in full.
A customer fails to make a payment on a monthly basis in the amount specified in the repayment agreement, the debt is delinquent.
Examples:
Ms. January agreed to pay $50 on the 10th of every month. In April she sends in $100, but no payment in May. The date of delinquency is May 10.
Mr. Joseph agreed to pay $100 on the 15th of every month. In June he sends in $50. The date of delinquency is June 15th
A claim is not delinquent if another claim for the same household is being paid through an installment plan or recoupment.
A claim is not subject to the requirements for delinquent debts because payment is coordinated by the courts
490.14 Fair Hearings and Claims
A claim awaiting a Fair Hearing is not considered delinquent.
The local department must re-notify the household of the claim if the following occurs after a request for fair hearing is filed:
The Administrative Law Judge after hearing the case finds in favor of the State and determines that a claim does exist against the household;
The appellant does not show for the hearing; or
The case is dismissed.
Delinquency is based on this subsequent notice and not on the initial pre-hearing demand letter sent to the household.
If the hearing official determines that a claim does not exist, the claim is terminated and written off.
490.15 Criteria for Terminating Collection Action
A terminated claim is a claim in which all collection action has ceased.
Terminate any claim for a non-participating household if it meets any of the following criteria:
Any claim found to be invalid in a fair hearing, administrative disqualification hearing or court determination or those claims that were found to have been established in error or loss of documentation.
Any claim in which all adult household members are deceased and the local department does not plan to pursue collection from the estate.
Any delinquent claim that has $25 or less remaining on the claim(s) and the debt has been delinquent for 90 days or more.
Any claim that is delinquent for three years unless there are plans to pursue the claim through the Treasury Offset Program (TOP). DHS would have referred these cases to the CCU or TOP.
The household cannot be located after three years of the claim establishment date.
490.16 Household Repayment Responsibility
The local department will initiate collection action against the household that received the over-issuance.
If a change in household membership occurs, initiate collection action against any household that contains a member who was an adult member of the household that received the over-issuance.
E&E can process and account for multiple payments from separate sources.
Example: Mr. and Mrs. Smith were on SNAP and have an OP. They have gotten a divorce and both receive SNAP benefits separately. Both are responsible for the previous OP. E&E cannot track the same OP case on both cases.
All adult members of a household that received an over-issuance are jointly and severally liable for the repayment of the over-issuance.
490.17 Claim Compromise
The department may compromise or reduce an overpayment claim or any portion of an overpayment claim if the department can determine that the household’s financial situation will prevent repayment of the overpayment claim within three years.
Compromises will only be considered for:
Agency caused error claims; and,
Inadvertent household caused error claims.
Compromises will not be considered for:
Established Intentional Program Violation (IPV) claims...
Court-ordered restitution.
Claims that have been sent to the TOP.
A claim that has been set to TOP can be overridden due to the customer’s economic hardship. This allows the state to decrease the amount of the individual’s monthly offset.
The local department must recalculate the amount the household can afford to pay using the compromise standards.
Example:
Ms. Johnson had an overpayment of $1,900. The overpayment was sent to TOP for collection. Ms. Johnson was employed. She was offset $200 per month. She now states she has a serious illness and cannot work. Her income is reduced to half of what she earned before. She asked for the monthly offset amount to be reduced.
The case manager calculates Ms. Johnson’s reduced income and expenses based on the compromise procedures in Section 490.17-1 below and determines what her new offset amount should be $75 per month. This information is sent to DHS Central to make the adjustment in the offset amount. The household is notified of the reduction which does not include the fee.
Note: Gina Roberts, Director, Bureau of Systems Modernization and Information Analysis, is responsible for all TOP interactions. The case manager must contact Ms. Roberts (gina.roberts@maryland.gov) to discuss the need for the compromise with her prior to taking any action.
490.17-1 Compromise Procedure
If the full or remaining amount of any claim cannot be liquidated in three years, the local department may compromise the claim by reducing it to an amount that allows the household to make full restitution within three years.
The customer must put the request to compromise the claim in writing.
The decision to accept or deny the compromise must be in writing.
The decision must be based on the customer’s economic circumstances at the time of the request.
The household’s financial circumstances must preclude repayment of the full claim within three years as determined by the compromise formula:
Identify the SNAP maximum allotment for the current household size with zero income.
Multiply the allotment/standard by 10%.
Multiply the result by 36 months.
Subtract the computed amount from the amount of the established claim.
Compromise any amount in excess of the computed amount.
Compromise any amount remaining that is equal to or less than the claims establishment threshold.
Any compromise of $1,000.00 or greater requires supervisory review.
Other household circumstances that may preclude repayment of the full claim within three years will be determined on a case by case basis.
Once a claim has been compromised, the claim will remain compromised even if payments become delinquent or the customer’s financial circumstances change. The reinstatement of the compromised portion is prohibited except as in 490.17-1(D) below.
A claim that was compromised based on information provided by the household that was later found to be fraudulent may be re-established.
There is no requirement for a compromised claim to be paid within three years.
Repayment plans can be negotiated to decrease monthly payments after a claim is compromised or any time prior to the due date.
Examples:
Mr. B has a $1,000 claim because had an unintentional customer error (IHE). His only income is his Social Security retirement benefit. He can barely pay all of his living expenses with his income. He submitted financial documentation (monthly expenses) that confirms he can afford to pay $10 a month towards his SNAP claim. The agency multiplies his $10 payment by 36 months = $360 and compromises $640 from the claim.
The case manager will enter $ 640 on the FNS 209 Worksheet and not $ 360.
Ms. James' overpayment claim was established for $1,000 due to an agency error (AE). Ms. James requests in writing a compromise stating an inability to pay the amount owed.
Determine the compromise as follows:
The difference between her monthly expenses (rent, utilities, work expenses, child care, on-going medical expenses the household is responsible for and any expense that may be specific to the household that is on-going and prevents the household from meeting financial obligations including but not limited to a lawsuit payment, wage garnishment, vehicle payment for a vehicle used for transportation to employment).
Her monthly income and 10% of the resources are $200 which is the calculated funds available for repayment.
10% of Mrs. James’ available funds is $20;
($20 x 36 months = $720), the amount the household is expected to be able to repay in 36 months.
$280 is the compromised claim amount; $1,000 (claim amount) - $720 (amount the household can pay) = $280.
The household must repay $720.
The local department sends Mrs. James a letter stating her compromise request has been approved. It tells her what amount she now owes and what the payment amount is.
The local department of social services must document either:
The reason for the compromise; or
If the compromise request is denied, the reason for the denial.
490.18 Re-applicants and Unpaid Claims
Re-applicants in the Same Jurisdiction
When a household re-applies in the jurisdiction, clear the case at the time of application with the unit within the local department (finance, overpayment, etc.) that has a record of all claims that are unpaid but not terminated.
Use the same assistance unit number that E&E assigned to the household initially.
If the case had been referred to the State Central Collection Unit at the point of the previous closure, inform CCU of the re-opening of the case, according to the Overpayment and Underpayment Desk Guide.
Application in a Different Jurisdiction
Question applicants who disclose that the household received Supplemental Nutrition Assistance Program (SNAP) benefits in another jurisdiction about the existence of any unpaid claim.
Review E&E to determine if an unpaid claim exists.
If a pre-claim is determined in E&E, request the following from the local department through which the household received SNAP benefits:
Records of claim payments;
CCU referral forms, if any, and
Disqualification material and copies of any repayment demand letters.
Re-initiating Collection Action at Application
In the case of a re-application with an unpaid claim, resume collection action at the point the collection process reached prior to the previous closure.
490.19 Central Collection Unit (CCU)
Central Collection is a unit within the Department of Budget and Management. It is the organization responsible for pursuing the payment of debts owed to the State of Maryland.
A referral to the CCU is made when a customer fails to return a payment agreement or fails to make payments on an outstanding overpayment.
After a demand letter (Notice 18) or a notice of failure to repay (Notice 43) is issued, E&E will generate an alert to the local department’s case manager advising of the overpayment’s referral to CCU.
After 30 days has passed since the last Notice 18 or Notice 43 was sent and no action from the customer has been taken, E&E will change the BEG status to “SC” and change the PLAN to “CR/M” (closed and referred). E&E will then transfer the BEG to CCU via the interface process.
Once the debt is referred to CCU any corrections and adjustments that are made will also be transferred through the interface process.
490.20 Refunds of Overpaid Claims
If a household overpays a claim, the local department will repay the household any amount overpaid as soon as possible.
Maryland pays refunds in cash regardless of the original recovery type.
490.21 Claims Discharged Through Bankruptcy
The local department may choose to act on behalf of the Food and Nutrition Service (FNS) in any bankruptcy proceeding against bankrupt households who owe a SNAP benefit claim.
If the local department chooses to do so, it must notify Central FIA Policy at fia.policy@maryland.gov.
Interstate Claims Collection
When a household moves out of Maryland, we are still responsible for initiating or continuing collection action for any overpayment, unless the claim is transferred to the other state.
The local department may accept a claim from another state if the household with the claim moves to Maryland.
Once the local department accepts this responsibility, the claim is ours for future collection and reporting. Refer to Section 490.24(C) below for the list of necessary documents required from another state.
The claim is to be added to Maryland’s FNS-209 on line 3b as a positive adjustment number and amount.
Note: The inputted amount equals the claim balance not the original amount of the claim.
490.23 Treasury Offset Program (TOP)
Customers who have not kept their agreed-upon payment or have not responded to the demand notice can be referred to the Treasury Offset Program (TOP) to have their State and Federal payments intercepted to pay their overpayment claim.
Debtors Rights
To avoid having their debts referred to Treasury, the customer must do one of the following within 60 days of receipt of the TOP notice (Notice: 60):
Repay the debt or negotiate a final repayment agreement;
Request a TOP Appeal: If they believe that all or part of the debt is not past due or legally enforceable, this request must be in writing and sent to DHRIS 311 W. Saratoga St. Baltimore, MD 21202, 6th Floor, Attention: BSMIA; or
Notify the agency of a pending bankruptcy proceeding
Effect on customers.
If the customer has their claim referred to TOP, any eligible State or federal payment that they are owed may be intercepted through TOP.
The customer may also be responsible for paying any collection or processing fees charged by the Federal government to intercept the payment.
Procedures when a claim is in TOP.
As a State agency, we must follow FNS and Treasury procedures when the claim is in TOP.
We must remove a claim from TOP if:
FNS or Treasury instruct you to remove the debt; or
We discover that:
The debtor is a member of a SNAP household undergoing allotment reduction;
The claim is paid;
The claim is disposed of through a hearing, compromise, bankruptcy, or any other means;
The claim was referred to TOP in error; or
We make an arrangement with the customer to resume payments. (See (D)(3) below for more details)
A customer has a one-time opportunity to set up a post-TOP certification repayment agreement. There are no more renegotiation agreements after that. Any payments made by the customer afterwards are considered voluntary.
Note: This opportunity is available after TOP certification, not receipt of the TOP notice (60 days).
As a State agency, we must follow FNS procedures regarding any security or confidentiality agreements or processes necessary for TOP participation
490.24 Retention of Overpayment Claims Records
Scan the documents into E&E but maintain a paper record of overpayment files including all evidence, notices, letters, and fair hearing documents for three years after the close of the fiscal account.
Overpayment claim files include but are not limited to:
all Notice 18s sent to the customer/household
Claim calculation documentation showing how the OP was calculated
All Fair Hearing documents
Repayment Agreements
TOP Notice
Documentation related to an IPV claim must be retained until the customer is 82 years old. This includes:
The referral
Investigative summary
Advance notices
IPV decision
Hearing decision
Notice of disqualification
ABLE-BODIED ADULT WITHOUT DEPENDENTS (ABAWD) – Able-bodied recipients age 18-49 with no dependents who are eligible for Supplemental Nutrition Assistance Program (SNAP) benefits for only 3 months in a 36-month period unless they meet certain work requirements. Effective September 2023, ABAWD ages will increase to include age 50. Effective October 2023, ABAWD ages will increase to include age 52 and Effective October 2024, ABAWD ages will increase to age 54.
ACCESS DEVICE- The method by which the customers access their cash and SNAP benefits. Customers utilize a Point of Sale (POS) machine in designated commercial sites through Electronic Benefits Transfer (EBT) to access SNAP benefits and a POS machine or an Automated Teller Machine (ATM) to access cash benefits.
ALLOTMENT – The total value of SNAP benefits a household is authorized to receive.
ANTICIPATED EXPENSES – Expenses that a household expects to incur within a certain time period.
APPEAL – An applicant or recipient's legal right to challenge any local department action that affects the household’s benefits.
APPELLANT – The applicant or recipient who has requested a hearing.
APPLICANT – An individual who has submitted a signed application form requesting SNAP benefits, but SNAP benefits have not been authorized.
APPLICANT HOUSEHOLD – An individual or group of persons who have submitted a signed application form requesting SNAP benefits, but SNAP benefits have not been authorized.
APPLICATION – A SNAP benefit application form containing:
The name and address of the applicant; and
The signature of a responsible member of the household or an authorized representative.
APPLICATION FILING DATE – The date on which an application is received in the local department.
APPLICATION INTERVIEW – A personal contact between an applicant or an authorized representative and a case manager for the purpose of establishing eligibility.
APPLICATION MONTH – The calendar month in which an application is received in the correct local department.
ASVI- (Alien Status Verification Index)- The database that is accessed through the Systematic Alien Verification for Entitlement Program (SAVE) for verifying the validity of alien immigration documentation.
ATTENDANT – A person who provides medical, housekeeping, child care, or a similar service to a household. If the attendant resides with the household, he or she is a live-in attendant.
AUTHORIZED REPRESENTATIVE (AR) –
A person designated in writing by a responsible member of the household to act on behalf of a household in applying for SNAP benefits and/or accessing SNAP benefits; or
An employee of and selected by a publicly operated community mental health center or a private, non-profit organization or institution operating a drug addiction or alcohol treatment and rehabilitation center. The person acts for a resident who wants to apply and participate in the Supplemental Nutrition Assistance Program.
The authorized representative is an adult who is sufficiently aware of relevant household circumstances.
BENEFICIARY AND EARNINGS DATA EXCHANGE (BENDEX) – A computer match which identifies TCA and SNAP benefit recipients who are receiving Social Security benefits, private pensions, wages from out-of-state employment, veterans and other government benefits, and those who are self-employed.
BOARDER – A person or group of people residing with the household and making a reasonable payment for meals and lodging.
CAPITAL ASSETS – Real property, equipment, machinery, and other items expected to last at least twelve months.
CAPITAL GAIN – The profit from the sale or transfer of capital assets.
CATEGORICALLY ELIGIBLE HOUSEHOLD - A household considered eligible for SNAP benefits because all members receive or are authorized to receive TCA, TDAP, PAA, or SSI or TANF benefits. This includes a SNAP benefit household with a mix of TCA, SSI, TDAP, or PAA members. (See also Expanded Categorical Eligibility.)
CENTRAL COLLECTION UNIT (CCU) – The unit within the Department of Budget and Management responsible for pursuing the payment of debts owed to the State of Maryland.
CERTIFICATION – The process by which the local department determines eligibility for SNAP benefits and authorizes SNAP benefits.
CERTIFICATION PERIOD – A specified period of time for which the household is determined eligible to receive SNAP benefits.
CHILD – As a mandatory household member:
a natural, adopted, or stepchild 21 years of age or younger; or
CHILD (continued)
any person age 17 or younger and under the parental control of an adult household member.
For exclusion of income – A person age 17 or younger, a student at least halftime, and under the parental control of another household member.
CODE OF FEDERAL REGULATIONS (CFR) – A compilation of federal regulations for the administration of federal or federally-funded programs such as the Supplemental Nutrition Assistance Program in CFR Title 7.
COLLATERAL CONTACT – An oral confirmation of household information by a person outside the household.
COLLECTION – The repayment of an overissuance by a lump sum payment, installment payments, or through recoupment.
COMMERCIAL BOARDING HOUSE – An establishment that is licensed as a commercial enterprise and which offers meals and lodging for compensation. In areas without a licensing requirement, a boarding house is a commercial establishment that offers meals and lodging for compensation with the intent of making a profit. The number of boarders does not affect commercial status.
COMMUNAL DINING FACILITY – A public or non-profit private establishment approved by FNS that prepares and serves meals for elderly persons, or for Supplemental Security Income (SSI) recipients and their spouses. It also includes senior citizens centers, apartment buildings occupied primarily by elderly persons or SSI recipients and their spouses, public or private non-profit establishments (eating or otherwise) that feed elderly persons or SSI recipients and their spouses, and federally subsidized residents. It also includes private establishments that contract with the state to offer meals at concessional prices to elderly or SSI recipients, and their spouses.
COMMUNITY WORK EXPERIENCE PROGRAM (CWEP) – component of the Employment and Training Program sponsored by a unit of federal, state, or local government which provides recipients with work experience in the public sector.
CONTINUATION OF BENEFITS – The authorization of the allotment in an unchanged amount if the household appeals within 10 calendar days of the date of the adverse action notice.
CONVERSION – A method of calculating monthly amounts when weekly or biweekly amounts are known. The calculation is done by multiplying weekly income by 4 or biweekly amounts by 2.
COST OF LIVING ADJUSTMENT (COLA) – An annual adjustment to a federal benefit to enable the beneficiary to keep pace with the changing economy. The amount is determined in relation to the cost of living index.
COUNTABLE INCOME – Income that is not exempt or excluded.
CUSTOMER NOTICE – A notification which provides the customer with information about case activity.
DATE OF ENTRY/ADMISSION – The date established by the Immigration and Naturalization Service as the date an immigrant was admitted into the U.S.
DEEMED INCOME/DEEMED RESOURCES – The income and resources of ineligible household members and sponsors of immigrants and the sponsor's spouse counted when determining the eligibility and SNAP benefit amount of eligible household members.
DEPARTMENT OF HOUSING AND URBAN DEVELOPMENT (HUD) – The federal agency which, among other things, has responsibility for providing assistance in rent, mortgage, and utility payments.
DEPARTMENT OF HUMAN SERVICES (DHS) – The State agency designated by FNS to administer the Supplemental Nutrition Assistance Program.
DEPENDENT CARE DEDUCTION – An income deduction equal to the actual dollar cost of dependent care, up to a maximum limit.
DEPRECIATION – The lowering of the value of equipment, property, etc. for tax purposes.
DISABLED – See Section 109.4, Other Special Households, for disability as related to separate household status and inability to prepare meals.
DISQUALIFIED HOUSEHOLD MEMBER – A household member who is not permitted to participate in the Supplemental Nutrition Assistance Program because the person:
Has committed an intentional program violation;
Has failed to obtain or provide an SSN;
Has not complied with work registration requirements;
Has voluntarily quit employment;
Has refused to cooperate with Quality Control; or
DISQUALIFIED HOUSEHOLD MEMBER (continued)
Has knowingly transferred resources to qualify or attempt to qualify for SNAP benefits; or,
Has been convicted of a felony offense that occurred after 8/22/96 that has an element of possession, use or distribution of a controlled substance; or
Is a fleeing felon or parole violator.
DOCUMENTATION – The written proof from a third party used to verify the statements made by the household. However, in some instances, documentation may be collected verbally or as a result of collateral documentation.
DOCUMENTARY EVIDENCE – The primary source of verification for all items except residence and household size.
DRUG OR ALCOHOL TREATMENT AND REHABILITATION PROGRAM – Any drug addiction or alcohol treatment and rehabilitation program conducted by a private, non-profit organization or institution, or a publicly operated community mental health center, under Part B of Title XIX of the Public Health Service Act. Under Part B of Title XIX of the Public Health Service Act is defined as meeting the criteria which would make it eligible to receive funds, even if it does not actually receive funding.
DRUG OR ALCOHOL TREATMENT CENTER – A residential facility that provides rehabilitative treatment to individuals participating in a drug or alcohol treatment program.
EARNED INCOME – Income received in exchange for services rendered, including wages, salaries, earnings from self-employment, training allowances, striker's earned income, and payments made under Title I of the Domestic Volunteer Service Act of 1973.
EARNED INCOME DEDUCTION – A specific percentage subtracted from countable gross earned income to cover expenses associated with employment.
EARNED INCOME TAX CREDIT (EITC) – Money paid by the federal or State government to certain employed individuals whose earnings are less than federal standards.
EDUCATIONAL GRANTS – Monies received by students to help meet the costs of educational expenses, such as, but not limited to, scholarships, fellowships, deferred payment loans, and educational veterans benefits.
EDUCATIONAL INSTITUTION – A kindergarten or preschool, grade school, high school, vocational school, college, technical school, or university.
ELDERLY – Age 60 or older.
ELDERLY SIMPLIFIED APPLICATION PROJECT (ESAP) – A waiver program that simplifies application and verification processes for elderly applicants who have no earned income and do not receive SSI, which began November 1, 2016.
ELECTRIC UNIVERSAL SERVICE PROGRAM (EUSP) – the EUSP was established in 1999 to assist electric customers with annual incomes at or below 175% of the federal poverty level with bill payment or arrearages. EUSP and MEAP are operated by the FIA Office of Home Energy Programs (OHEP).
ELECTRONIC BENEFIT TRANSFER SYSTEM (EBTS) – The system used to issue cash and SNAP benefits electronically through automated teller machines and Point-of-Sale machines located in participating grocers and retail stores. Individuals access benefits using a plastic card called an Independence Card.
ELIGIBILITY AND ENROLLMENT (E&E) SYSTEM – An automated database that
determines client eligibility, collects benefit history, and issues SNAP benefits and reports.
ELIGIBLE FOODS – Items that may be purchased with food coupons. Any food product intended for human consumption except alcoholic beverages, tobacco, hot foods, and hot foods prepared for immediate consumption.
Households may purchase the following foods in place of food from a store that they prepare themselves such as:
Seeds to plant food for personal consumption,
Meals prepared by delivery programs such as Meals on Wheels, or food consumed in an approved communal dining facility for the elderly or disabled,
C. Meals prepared by drug addiction or alcohol treatment facilities or food prepared in a rehabilitation center for drug addicts or alcoholics who have their children living with them,
Meals prepared and served in an approved group living arrangement for the blind or disabled,
Meals prepared and served by a shelter for battered women and children
Authorized public or private nonprofit soup kitchens that feed the homeless,
Meals prepared in specific restaurants that have contracted with the state to provide low or reduced-price meals to the homeless.
In specific remote areas of Alaska, some eligible households are permitted to purchase hunting and fishing equipment such as (hooks, fishing rods, lines, nets, harpoons, knives, and other equipment necessary for subsistence hunting or fishing. Households may not purchase clothing, transportation, firearms, or ammunition or other explosives.).
EMPLOYMENT AND TRAINING WORK REGISTRANT – An applicant or recipient who is required to register for work, and who the LDSS determines should not be exempted from registration for an Employment and Training program.
SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM EMPLOYMENT AND TRAINING (FSET) – A program operated in the local departments with guidance from DHS central consisting of one or more direct work, work training, education, or job search components designed to help recipients move into unsubsidized employment.
ENCUMBRANCE – A claim or lien against property owned.
ENUMERATION – The process of verifying a person's Social Security number by requiring him to provide or apply for an SSN as a condition of eligibility.
EQUITY VALUE – The fair market value of a resource, less encumbrances (money owed). Note that resources are counted only for participants who are not categorically eligible.
EXCESS MEDICAL DEDUCTION – A deduction from a household's total gross income given when a disabled or elderly household member has medical expenses in excess of a specified monthly amount.
EXCESS SHELTER COST – A household's monthly shelter expenses in excess of 50 percent of the household's monthly income after all other allowable deductions. The household's shelter deduction is this excess up to an established maximum limit as described in Section 600 of this manual.
EXCLUDED INCOME – Income that does not have to be evaluated when determining eligibility and the allotment level for the Supplemental Nutrition Assistance Program.
EXCLUDED RESOURCES – Resources that do not have to be evaluated when determining eligibility for the Supplemental Nutrition Assistance Program.
EXEMPTED FOR PURPOSE OF WORK REQUIREMENTS
A person not required to register for employment; or
A person not required to participate in an employment and training program. Note: the participation in an employment and training program is voluntary in Maryland’s SNAP program.
EXPANDED CATEGORICAL ELIGIBILITY – Households in which members receive or are authorized to receive a service or benefit funded by Temporary Assistance to Needy Families (TANF), Supplemental Security Income (SSI), Temporary Disability Assistance Program (TDAP), or Public Assistance to Adults (PAA) are categorically eligible. Also known as Broad-Based Categorical Eligibility.
EXPEDITED SERVICE – The method by which a SNAP benefit application is processed to ensure receipt of SNAP benefits no later than the seventh calendar day following the date an identifiable application is received.
FAIR HEARING/ADMINISTRATIVE HEARING – An orderly but informal meeting conducted by an Administrative Law Judge (ALJ) from the Office of Administrative Hearings to provide the household an impartial, objective review and decision on LDSS decisions, actions, or delays. The hearing may be face-to-face or by telephone.
FAIR MARKET VALUE – The amount a resource would bring if sold on the current local market. NOTE: resources are not counted for categorically eligible households.
FAMILY INVESTMENT ADMINISTRATION (FIA) – The office within the Department of Human Services (DHS) that administers the Supplemental Nutrition Assistance Program.
FEDERALLY SUBSIDIZED HOUSING FOR THE ELDERLY – Commercially operated apartments built under either Section 202 of the Housing Act of 1959, or Section 236 of the National Housing Act, and built specifically for the elderly.
FILING DATE – See Application Filing Date.
FOOD AND NUTRITION SERVICE (FNS) – The branch of the US Department of Agriculture (USDA) that administers the federal Supplemental Nutrition Assistance Program (SNAP) which in Maryland is called the Supplemental Nutrition Assistance Program.
GROSS INCOME – A household's total countable income before deductions.
GROSS INCOME ELIGIBILITY STANDARD – The limit of gross income a household may have, based on 130% of the Federal Poverty Level (FPL). The limit does not apply to households containing an elderly or disabled member, or to categorically eligible households.
GROUP LIVING ARRANGEMENT (GLA) – A public or private non-profit facility in a residential setting that serves no more than 16 residents. The residents of such a group living arrangement must be blind or disabled and receive benefits under Title 11 of Title XVI of the Social Security Act to be eligible for SNAP benefits.
HEAD OF HOUSEHOLD – A member of the household selected by the household to file an application on behalf of the household.
HEARING REQUEST – Any oral or written request by the household, or a person acting for the household, exercising its right to have a fair hearing on any action that the household is in disagreement with the local department's handling.
HEATING COSTS – A verifiable cost for heating, which is billed separately from the household's rent or mortgage payment. Residents of rental housing who are billed on a monthly basis by their landlords for actual usage as determined through individual metering are considered to have heating costs.
HOMELESS INDIVIDUAL – A person who lacks a fixed and regular nighttime residence or a person whose primary nighttime residence is a:
Supervised shelter that provides temporary accommodations such as a welfare hotel or congregate shelter;
HOMELESS INDIVIDUAL (continued)
Halfway house or similar institution that provides temporary accommodations for people intended to be institutionalized;
Temporary accommodation in the residence of another person for no more than 90 days; or
Place not designed for, or ordinarily used as regular sleeping accommodations such as a hallway, a bus station, a lobby, a car, an abandoned building, or any similar place.
HOMELESS MEAL PROVIDER – A public or private non-profit establishment, such as a soup kitchen or temporary shelter, which feeds homeless people. DHS must approve the provider.
HOUSEHOLD – A person or group of people applying for or receiving SNAP benefits.
HOUSEHOLD DISASTER – A natural event such as a flood or a tornado; or a devastating event, such as a fire, causing food loss. A mechanical breakdown such as a power outage or a refrigerator breakdown is not considered a disaster.
IMMIGRANT – An alien who has been granted permanent residency status by Immigration and Naturalization (INS).
IMMIGRATION AND NATURALIZATION SERVICE (INS) – The United States Citizenship and Immigration Services (USCIS), a component of the United States Department of Homeland Security (DHS) that is responsible for the administration and enforcement of the US immigration laws.
INADVERTENT HOUSEHOLD ERROR (IHE) – A household's misunderstanding or unintentional error which includes:
Failure to provide correct or complete information;
Failure to report changes; or
Receipt of SNAP benefits or more SNAP benefits than the household was entitled to receive (if the household requests a hearing, the determination by the local department of an overissuance of SNAP benefits caused by an IHE would be pending a hearing decision in favor of the LDSS.)
INCOME – The money a household receives from any source.
INCOME ELIGIBILITY VERIFICATION SYSTEM (IEVS) – A system from which the local department may obtain information from various sources (Social Security, Unemployment, Internal Revenue) for purposes of income eligibility verification.
INCOME EXCLUSIONS – Income from certain sources which is not counted when determining a household's eligibility.
INCOME, IN-KIND – Any gain or benefit payable to the household which is not in the form of money, such as, but not limited to, meals, clothing, public housing, or produce from a garden.
INELIGIBLE IMMIGRANT – A person who does not meet or cannot document the citizenship or lawful permanent residence status requirements of the Supplemental Nutrition Assistance Program.
INELIGIBLE FOODS – Items that customers may not purchase with SNAP benefits. (See Eligible Foods in this glossary). Ineligible items include:
Alcoholic beverages
Tobacco or cigarettes
Household supplies, soap, and paper products
Medicine or vitamins
Any other nonfood items
Food that will be eaten in the store
Hot foods that are ready to eat unless bought from an authorized meal provider
Pet food (however, the costs of obtaining and maintaining a service animal are allowable medical deductions)
INELIGIBLE MEMBER – A household member who is ineligible to receive SNAP benefits under specific provisions of the Supplemental Nutrition Assistance Program Act, and others who become ineligible for failure or refusal to comply with a program requirement. Examples of ineligible household members are persons who are ineligible immigrants, those disqualified for intentional program violation (IPV), or failure to obtain a Social Security number.
INFREQUENT INCOME – See Irregular Income.
INITIAL CERTIFICATION PERIOD – The first period of time for which SNAP benefits are authorized.
INITIAL MONTH – The first month of certification for participation in the Supplemental Nutrition Assistance Program following any period during which the household was not certified for participation.
INQUIRY – A face-to-face, written, or telephone request for information only, not assistance.
INSTALLMENT – A scheduled amount paid monthly by a household to repay an overissuance. The household may use SNAP benefits as full or partial payment.
INSTITUTION – A facility that prepares and serves at least half (of 3 meals daily) of residents' meals as part of its service and has not been authorized to accept SNAP benefits.
INSTITUTION OF POST SECONDARY EDUCATION – Any public or private institution which normally requires a high school diploma or equivalency certificate for enrollment, or admits persons beyond the age of compulsory school attendance. This includes, but is not limited to colleges, universities, and vocational or technical schools at the post high school level. The institution must be legally authorized or recognized by the State to provide education beyond the secondary level or provide a training program to prepare students for gainful employment.
INTENTIONAL PROGRAM VIOLATION (IPV) – Household fraud as determined by a court or Administrative Disqualification Hearing (ADH) or the household signing an Administrative Disqualification Hearing Waiver. The fraudulent action allowed the household to obtain or attempt to obtain SNAP benefits to which the household was not entitled. The action includes:
Making a false or misleading statement;
Misrepresenting, concealing, or withholding facts; or
Violating the Supplemental Nutrition Assistance Program Act, Supplemental Nutrition Assistance Program regulations, or any state/federal law relating to the use, presentation, transfer, acquisition, receipt, possession of SNAP benefits.
IRREGULAR INCOME – Monies received by the household that cannot be readily predicted and are not in excess of $30 total in a quarter, including, but not limited to:
monies received from odd jobs when the household can not predict the frequency of work or receipt of payment,
prizes;
gifts; and
awards.
ISSUANCE DATE – The day of the month the SNAP allotment is received by a participating household. Regular issuance dates are based on the first three letters of the head of household's last name and extend from the 4th through the 23rd of the month.
ISSUANCE MONTH – The calendar month in which an allotment is issued.
JOINT PROCESSING – A provision allowing households in which all members are applying for Supplemental Security Income (SSI) to file an application for SNAP at the Social Security Administration (SSA) office at the same time. The provision also allows
filing one application for cash assistance (TCA or TDAP) and SNAP benefits in the local department.
LICENSED VEHICLE – A passenger car, truck, motorcycle, or other motor vehicle that can be used to transport persons or goods, and is of a type currently licensed and permitted on highways. All vehicles are excluded from consideration when determining SNAP eligibility.
LIMITED UTILITY ALLOWANCE (LUA) – A utility allowance for households that are billed for electricity but not heat or cooling separately from their rent or mortgage payment.
LIQUID RESOURCES – Cash-on-hand or other resources that the customer can readily convert to cash, such as checking and savings accounts, savings certificates, and US Savings Bonds.
LOCAL DEPARTMENT OF SOCIAL SERVICES (LDSS) – The offices in Baltimore City and each county in the State that administer the SNAP and other DHS benefits and services programs.
LOCKOUT – A work stoppage created by an employer who closes his workplace in order to resist the demands of his employees.
LOW-INCOME HOME ENERGY ASSISTANCE PROGRAM (LIHEAP) – A federally funded program which helps low-income households meet their home heating needs. In Maryland, the funds are administered through the Maryland Energy Assistance Program (MEAP).
LUMP SUM PAYMENT (OVERISSUANCE) – The full or partial repayment of an overissuance in one payment. A household may use coupons as full or partial payment.
LUMP SUM PAYMENT – A single non-recurring amount of money received by the household. Money received from but not limited to: income tax refunds, rebates or credits; retroactive single occurring Social Security, SSI, Public Assistance, Railroad Retirement Pension, or other payments; or retroactive single occurring settlements or refunds or security deposits on rented property or utilities.
MAILING ADDRESS – The address of a household, a friend or relative, a post office box, a social service agency, or any address where the household may expect to receive mail without threat of its being lost or stolen.
MANDATORY HOUSEHOLD MEMBERS – People who live together and who must be included in the same household regardless of how they actually purchase food and prepare meals.
MARYLAND ENERGY ASSISTANCE PROGRAM (MEAP) – A State program funded through LIHEAP that helps low-income households meet their home heating needs. EUSP and MEAP are operated by the FIA Office of Home Energy Programs (OHEP).
MARYLAND SENIOR NUTRITION ASSISTANCE PROGRAM (MSNAP) – a Combined Application Project in effect since July 1, 2010, MSNAP simplifies the application process for elderly and disabled people approved for Supplemental Security Income (SSI) benefits.
MASS CHANGE – A State or federal program or SNAP benefit change affecting the entire caseload or part of the caseload.
MAXIMUM ALLOWABLE RESOURCES – The limit of total non-excluded resources, both liquid and non-liquid, that a household may have. The value of non-excluded resources of all members of the household, and resources deemed from persons disqualified for intentional program violation or failure to provide an SSN and from ineligible aliens, may not exceed $2,000. If the household contains at least one member who is age 60 or over or disabled, the resources may not exceed $3,000. Resources are also called assets. Categorically eligible households are not subject to resource limits.
MEDICAID – Medical assistance under Title XIX of the Social Security Act, as amended.
MEAL DELIVERY SERVICE – A political subdivision, private non-profit organization, or private establishment which has contracted with DHS to prepare and deliver meals at concessional prices to elderly persons and their spouses, and to physically or mentally handicapped or disabled persons and their spouses.
MEANS TESTED PROGRAM – A program with eligibility conditions which limit SNAP benefits to persons who meet income and/or resource limits.
MIGRANT OR SEASONAL FARMWORKER – An individual who travels away from home on a regular basis with a group of laborers to seek employment in an agriculturally related activity. A migrant household is a household that travels for this purpose.
MINOR – A child under the age of 18.
MULTIPLE SNAP HOUSEHOLD – Two or more related or unrelated groups of people who live in the same dwelling but purchase and prepare meals separately, and who are eligible to receive SNAP benefits as separate households.
NON-HOUSEHOLD MEMBER – A person who lives with the SNAP benefit household but is not included in that household when determining eligibility for benefits such as students.
NON-LIQUID RESOURCES/ASSETS – Resources which are not readily convertible into cash such as non-resident property or vehicles.
NON-PUBLIC ASSISTANCE (NPA) SNAP HOUSEHOLD – A household which contains at least one member who does NOT receive Public Assistance or SSI benefits.
NON-RECURRING PAYMENT – See Lump Sum Payment.
NON-RESIDENT REAL PROPERTY – Land or buildings that are not the residence of the SNAP benefit household.
NOTICE OF ADVERSE ACTION – The written notification sent to a household prior to any action to reduce or terminate benefits.
NOTICE OF EXPIRATION – The notification used to alert the household of the end of its certification period and to schedule an appointment for the recertification interview.
OFFICE OF ADMINISTRATIVE HEARINGS (OAH) – The agency responsible for scheduling and conducting hearings, and for providing a fair and impartial decision based on the Code of Maryland Regulations (COMAR) or Code of Federal Regulations (CFR).
OFFICIAL DOCUMENT – The original or copy of a government document, correspondence, or the like from a public or private agency or business. The document must show the letterhead of the agency or business.
OFFSETTING – Reducing the amount of an overissuance by the amount of restored (under issued) SNAP benefits owed to a household.
ON-THE-JOB TRAINING (OJT) – A program in which the training necessary to perform a job is provided by the employer after the employee is hired, and designed for individuals who do not have the training or specific work experience required for the job. OJT allows the participant to gain the knowledge and skills necessary in the performance of a job. The employer is usually in the private sector. The participant receives training while working, and after training may continue on with the same employer or be placed with another in unsubsidized employment.
OVERISSUANCE – The receipt by a household of more SNAP benefits than it was entitled to receive.
PAYMENT MONTH – The calendar month for which the household receives an allotment.
PAYMENT NAME – The person in whose name the SNAP benefits are issued.
PENALTY – The punishment following prosecution of an individual, partnership, corporation, or other legal entity for any unauthorized issuance, use, transfer, acquisition, alteration, possession, or presentation of SNAP benefits.
PENALTY PERIOD – A certain period of ineligibility for participation in the SNAP based on non-cooperation with state or federal Quality Control review.
PERMANENT RESIDENT ALIEN – A person who has or who intends to establish residency in the United States, with the purpose of remaining and becoming a US citizen.
PRORATION – The determination of the benefit due to the household from the date of application to the end of the month of application (unless the applicant household is a resident of a public institution. Institutionalized applicants will receive benefits from the date they are released.)
PUBLIC ASSISTANCE TO ADULTS (PAA) – A monthly payment of State funds to a person who has been certified for Assisted Living, a CARE Home, or Rehabilitative Residence.
PUBLIC ASSISTANCE/SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM HOUSEHOLD – A SNAP benefit household in which all members receive Public Assistance and/or SSI benefits.
QUALIFIED IMMIGRANT
An immigrant lawfully admitted for permanent residence under the Immigration and Nationality Act (INA).
An immigrant granted asylum under §208 of the INA.
A refugee admitted under §207 of the INA.
An immigrant who is paroled under §212(d)(5) of the INA for a period of at least 1 year.
An immigrant whose deportation is being withheld under §§243(h) or 241(b)(3) after April 1, 1997, of the INA.
An immigrant who is granted conditional entry pursuant to §203(a)(7) of the INA.
Cuban and Haitian entrants.
Certain battered alien spouses and children.
QUALITY CONTROL (QC) – The branch of FIA or FNS which provides data on the accuracy with which the department is applying eligibility and payment requirements. QC gathers data through continuous review of a statistically reliable statewide sample of active cases.
RAILROAD RETIREMENT – Retirement benefits for former railroad employees.
REAPPLICATION – See Recertification.
REASON CODE – A numerical code that identifies the basis for a case action.
REASONABLE PAYMENT – The amount of a payment a boarder must make to be considered a non-household member. A payment is reasonable if it is:
the amount of the maximum allotment for the number of persons making a payment if the payment is for at least three meals per day; or
two-thirds of the maximum allotment if the payment is for less than three meals per day.
RECENT WORK HISTORY – Employment in the current month or either of the two preceding months.
RECERTIFICATION – The process of filing and completing a new application form, being interviewed, and having certain information verified in order for benefits to continue for a new certification period.
RECIPIENT – An individual who has been determined eligible for and is receiving benefits.
RECOUPMENT – The automatic reduction of a monthly allotment to repay a prior overissuance.
REFUGEE – The status granted by INS to a person residing in the US because of persecution or a well-founded fear of persecution in his home country because of his race, religion, nationality, membership in a particular social group, or political opinion.
RESIDENT OF INSTITUTION – An individual who lives in a facility which provides him with the majority of his meals (over 50% of three meals daily). Residents of institutions are not eligible to participate in the SNAP except for:
a resident of federally subsidized housing for the elderly;
a drug addict or alcoholic who is undergoing treatment at a drug or alcohol treatment center;
a resident of a group living arrangement who is disabled or blind and receives benefits under Title 11 or Title XVI of the Social Security Act;
a woman, or a woman with her children, who resides temporarily in a shelter for battered women and children; or
a resident of a public or private non-profit shelter for the homeless.
RESOURCES – The assets available to the household including bank accounts, trust funds, real property, stocks or bonds, or personal goods.
RESTORED BENEFITS – The SNAP benefits returned to a household that was eligible for but did not receive due to an agency error or a reversal of disqualification for intentional program violation (IPV), or for specifically stated circumstances that a household is entitled to restoration of lost SNAP benefits.
RETAIL FOOD STORE – Any of the following who sell food or provide meals:
an establishment recognized department of an establishment, or a house-to-house trade route, whose eligible food sales are more than 50% staple food items for home preparation and consumption;
any private non-profit cooperative food purchasing venture, including those whose members pay for food prior to receipt of the food;
a farmers' market.
RETIREMENT, SURVIVORS, AND DISABILITY INSURANCE (RSDI) – The monthly money received because of retirement, disability, or being the survivor of an eligible individual, commonly known as Social Security benefits.
ROOMER – A person who pays the household for lodging but not meals.
SELF-EMPLOYMENT – The earning of income directly from one's own business, trade, or profession, rather than from an employer. The self-employed person is responsible for withholding taxes and making tax payments.
SHELTER DEDUCTION – The deduction given for a household's shelter expenses in excess of 50% of its monthly income after all other deductions, subject to maximum limits.
SHELTER FOR BATTERED WOMEN AND CHILDREN – A public or private non-profit residential facility that provides shelter and related services for women who have been physically abused by their spouses. The facility also provides shelter and services to the children of abused women residing in the facility.
SHELTER FOR HOMELESS PERSONS – A facility that provides temporary nighttime accommodation to individuals who do not have a fixed and regular nighttime residence.
SHELTERED WORKSHOP – A supervised place of employment for individuals with disabilities.
SIBLING – A natural, adopted, half, or step brother or sister.
SOCIAL SECURITY NUMBER (SSN) – A number established for a person by the Social Security Administration.
SPONSOR – A person or organization which has entered into an agreement with INS to support an immigrant as a condition of the alien's admission for permanent residence.
SPONSORED IMMIGRANT – An immigrant under sponsorship, lawfully admitted for permanent residence into the United States as an immigrant as defined by Sections 101(a)(15) and 101(a)(20) of the Immigration and Nationality Act.
SPOUSE – Either of two individuals who:
Would be defined as married to each other under applicable state law, or
Are living together, and are holding themselves out to the community as married by representing themselves as such to relatives, friends, neighbors, or trades people.
SSI HOUSEHOLD – A household in which all members are SSI recipients.
STANDARD DEDUCTION – The deduction of an established monthly amount from all types of income.
STANDARD UTILITY ALLOWANCE (SUA) – A single utility allowance used in place of individually identifiable utility costs when computing the excess shelter costs for a household that is billed for heating or cooling apart from the rent or mortgage.
STATE DATA EXCHANGE (SDX) – A system which provides information on SSI recipients as a result of a state computer match with the Social Security Administration.
STATE VERIFICATION EXCHANGE SYSTEM (SVES) – An automated data exchange system with the Social Security Administration for verifying social security numbers, SSA benefits, and SSI benefits.
STRIKE – A concerted stoppage of work by employees, including a stoppage due to the expiration of a collective bargaining agreement, or any concerted slowdown or other interruption of operations by employees.
STRIKER – A person involved in a concerted work stoppage, slowdown or interruption of work by employees, including work stoppages at the expiration of a collective bargaining agreement.
STUDENT – Any person attending school.
SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) – The federal name for the Supplemental Nutrition Assistance Program.
SUPPLEMENTAL SECURITY INCOME (SSI) – Monthly cash payments made to the Aged, Blind and Disabled under the authority of Title XVI of the Social Security Act, as amended, Section 1616(A) of the Social Security Act, or Section 212(A) of Pub. L.93-66.
SYSTEMATIC ALIEN VERIFICATION FOR ENTITLEMENT SYSTEM (SAVE) – An automated system for verification of selected data for comparison with an immigrant’s documentation.
TEMPORARY ASSISTANCE FOR NEEDY FAMILIES (TANF) – A federal program that provides cash assistance to families with children. This program replaced the Aid to Families with Dependent Children program and is called Temporary Cash Assistance (TCA) in Maryland.
TEMPORARY CASH ASSISTANCE (TCA) – A cash program in the Family Investment Program for needy families with children funded by TANF.
TEMPORARY DISABILITY ASSISTANCE PROGRAM (TDAP) – A State-funded cash program for low-income disabled adults without children
THIRD-PARTY PAYMENTS – Any income which is payable to the household but which is paid directly to a service provider (third party) for household expenses.
THRIFTY FOOD PLAN (TFP) – The diet required to feed a family of four persons consisting of a man and a woman aged 20 through 50, a child 6 through 8, and a child 9 through 11 years of age, determined by the Department of Agriculture. The cost of such a diet is the basis for uniform maximum SNAP allotments for all households.
TIMELY NOTICE – A notification of action mailed or given to the customer which conforms with the time frames established for the needed actions.
TIMELY REPORTING – The household's responsibility to report certain changes in circumstances within 10 days of the date the change becomes known to the household. (See section 420.21 of this manual on simplified reporting, for exceptions to10-day reporting.)
TRAFFICKING – The buying or selling of SNAP benefits for cash or for other than eligible food or for the exchange of firearms, ammunition, explosives, or controlled substances.
TRAINING ALLOWANCE – Money received from a vocational or rehabilitative program recognized by the federal, state, or local government, provided it is not a reimbursement. Examples of training programs are:
Title I of the Domestic Volunteer Service Act of 1973; payments from programs such as Vista, University Year for Action, or Urban Crime Prevention Program;
Title 11 of the Domestic Volunteer Service Act of 1973; payments from programs such as RSVP, Foster Grandparents, etc.
UNDERISSUANCE – The receipt of fewer SNAP benefits than a household is entitled to.
UNEARNED INCOME – Income that is not received in return for work done or services rendered. Unearned income includes, but is not limited to:
Assistance payments based on need, including payments, provided as a vendor payment;
UNEARNED INCOME (continued)
annuities, pensions, retirement, veteran's or disability benefits;
worker's or unemployment compensation;
old-age, survivor's or Social Security Benefits;
strike benefits;
foster care payments for children or adults when the individual is included in the SNAP benefit household;
gross income minus business costs from rental property if a household member is not actively engaged in management of the property at least 20 hours a week.
support or alimony payments; support refunds;
educational grants or loans, scholarships or fellowships less allowable expenses;
interest;
royalties;
withdrawn monies or dividends;
deemed income from disqualified or ineligible household members and from sponsors of aliens.
UNEMPLOYMENT COMPENSATION – A benefit paid to persons who were laid off from employment or fired without a good reason.
UNITED STATES (US) CITIZEN – A person who:
was born in the US, including Puerto Rico, the Virgin Islands, Guam, the Northern Mariana Islands, Swain's Island, Panama, and other US territories during certain historical periods;
was naturalized by INS;
derived citizenship from parents when the parents became naturalized citizens;
acquired US citizenship at birth abroad through a US citizen parent or parents; or acquired citizenship through applications by US citizen adoptive parents.
UNSUITABLE EMPLOYMENT – Any employment which meets one of the following criteria:
The wage offered is less than the highest of the applicable federal minimum wage, the applicable state minimum wage, or eighty percent (80%) of the federal minimum wage, if neither the federal nor state minimum wage is applicable.
The employment offered is on a piece-rate basis, and the average hourly yield the employee can reasonably be expected to earn is less than the applicable state or federal minimum wage, or 80% of the federal minimum wage if neither the federal nor state minimum wage is applicable.
UNSUITABLE EMPLOYMENT (continued)
The participant, as a condition of employment or continuing employment, is required to join, resign from, or refrain from joining any legitimate labor organization.
The work offered is at a site subject to a strike or a lockout at the time of the offer, unless the strike has been enjoined under Section 208 of the Labor-Management Relations Act (29 U.S.C. 78), commonly known as the Taft-Hartley Act; or unless an injunction has been issued under section 10 of the Railway Labor Act (45 U.S.C. 160).
VEHICLE – A passenger car, truck, motorcycle, or other motor vehicle that can be used to transport persons or goods.
VENDOR PAYMENT – A money payment NOT payable to the household, but which is paid to a third party for household expenses.
VERIFICATION – The use of written, visual, or oral information from someone other than the client to prove the accuracy of statements made by the household.
VETERANS (VA) BENEFITS – Payments, usually monthly, made to military veterans.
VOLUNTARY JOB QUIT – The termination of employment due to a personal choice. For SNAP purposes, frequently considered to be without good cause.
VOLUNTARY SUPPORT – Non-court ordered money received for the support of a household member by a non-household member.
WAGES & SALARIES – The total gross money paid for services performed as an employee.
WITHDRAWN MONEY – Money taken out of bank accounts or interest payments which are or could be received by a household member from excludable resources such as a trust fund.
WOMEN, INFANTS, AND CHILDREN (WIC) – A supplemental food program which provides vouchers for specific types of food for pregnant women, mothers, infants, and children who meet certain conditions. It is a federal program administered locally by the Department of Health and Mental Hygiene.
WORKERS' COMPENSATION (WC) – An insurance benefit paid to an employee who is injured on the job.
WORKFORCE INNOVATION AND OPPORTUNITY ACT (WIOA)– A federally funded employment and training program that replaced the Workforce Investment Act (WIA) which replaced the Job Training Partnership Act (JTPA).
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION Supplemental Nutrition Assistance Program (SNAP) Manual STANDARDS FOR INCOME AND DEDUCTIONS Section 600 Page 1
1.1Standards for Eligibility and Maximum Allotments A. The standards for the following appear in Section 600, page 2. 1. Column A - Maximum Gross Monthly Income Standards (130% of poverty). 2. Column B - Maximum Net Monthly Income Standards (100% of poverty). 3. Column C - Maximum Gross Income Standard for Elderly and Disabled Separate Household (165% of poverty). 4. Column D - Thrifty Food Plan/Maximum Allotment B. Standards 1, 2, and 3 are used to determine household eligibility and not for computing allotments. 1.2Formula Calculation A. Multiply the household’s net monthly income by 30%. B. Round the product up to the next whole dollar if any cents result. C. Subtract the product from the maximum allotment amount for the household size found in Column D, Section 600. NOTE: In an initial month, if the allotment is less than $10, no benefit is issued. Except in an initial month, all eligible one- and two-person households must be issued the minimum allotment of $24. 1.3Deduction Standards Standard Deductions Household size up to and including 3 people—--------------------$209 Household of 4— $223 Household size of 5 $261 Household size of 6 or more $299 Maximum Excess Shelter Deduction—-------------------------------$744* Homeless Household Shelter Allowance—--------------------------$198.99 Standard Utility Allowance (SUA)--------------------------------------$572 Limited Utility Allowance (LUA)----------------------------------------$350 Telephone Standard $40 REVISED AUGUST 2025 1
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION Supplemental Nutrition Assistance Program (SNAP) Manual STANDARDS FOR INCOME AND DEDUCTIONS Section 600 Page 2
*The excess shelter deduction does not apply to households with an aged or disabled member. These households receive an uncapped shelter deduction. 1.4Determining the SNAP Allotment A. Determine a household’s monthly SNAP allotment by using the Standards for Income and Deductions tables: 1. Calculate the household’s net monthly income. 2. Compare the household’s net monthly income to the maximum net monthly income standard shown on the “Maximum Gross Monthly Income 130% of Federal Poverty Level” column on the table below. 3. below. Households that are not categorically eligible for SNAP benefits will have net monthly incomes that are lower than or equal to the amounts shown on the “Maximum Gross Monthly Income 130% of Federal Poverty Level” column on the table below. 4. Find the allotment by reading in the Basis of Issuance Tables, down to the appropriate income and across to the appropriate household size. NOTE: A household that is categorically eligible is entitled to any allotment shown in the appropriate column on the tables. Persons in household sizes of one or two and categorically eligible are eligible for a monthly benefit of $24. Even if the tables do not show a benefit amount at their net income levels. (Please see Section 409 of the SNAP for information on the minimum state supplement to SNAP benefits for households with a member aged 62 and older.) REVISED AUGUST 2025 2
DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION Supplemental Nutrition Assistance Program (SNAP) Manual STANDARDS FOR INCOME AND DEDUCTIONS Section 600 Page 3
SNAP Income Guidelines Effective October 1, 2025
Household Size Maximum Gross Monthly Income* 130% of Federal Poverty Level Maximum Net Monthly Income* 100% of Federal Poverty Level Maximum Gross Monthly Income Elderly/Disabled Separate Household* 165% of Federal Poverty Level Maximum Allotment 1 $1,696 $1,305 $2,152 $298 2 $2,292 $1,763 $2,909 $546 3 $2,888 $2,221 $3,665 $785 4 $3,483 $2,680 $4,421 $994 5 $4,079 $3,138 $5,177 $1,183 6 $4,675 $3,596 $5,934 $1,421 7 $5,271 $4,055 $6,690 $1,571 8 $5,867 $4,513 $7,446 $1,789 Each additional member $596 $459 $757 $218 * Maximum gross and net monthly income figures are not used for computing the SNAP allotment. They are included as a reference for determining the household’s eligibility. SNAP Asset Guidelines Effective October 1, 2025
Household Type Maximum Amount* Households with at least one member who is age 60 or older or is disabled. $4,500 All other households $3,000 * The asset limit for elderly or disabled households also serves as the threshold for substantial lottery or gambling winnings.
REVISED AUGUST 2025 3
DEPARTMENT OF HUMAN RESOURCES FAMILY INVESTMENT ADMINISTRATION TEMPORARY CASH ASSISTANCE MANUAL CALCULATING INCOME OF INELIGIBLE HOUSEHOLD MEMBERS 907 COMAR 07.03.03.13 FINANCIAL ELIGIBILITY- 900
REVISED MAY 2018 Page 1
907.1 PRORATED INCOME A. The income of the following ineligible household members is prorated 1. An individual who has not provided a Social Security Number or proof of filing for one : 2. An illegal or undocumented immigrant 3. An individual in violation of parole or probation 4. An individual convicted of a felony after August 22, 1996 involving the possession, use, or distribution of a controlled substance 5. A fleeing felon 6. An individual within the 10 year penalty period for misrepresentation of residence to get cash assistance from 2 or more states 7. An ineligible stepparent whose income is compared to the 50% federal poverty level column of the FIP Schedule (Column C) and if it is above the 50% level, the income is deemed to the TCA unit B. Prorate the income as follows: 1. If the ineligible individual is an applicant, the initial needs test must be done using the 20% earned income disregard or 50% self employed disregard (if self-employed). 2. If the applicant passes the initial needs test, then the following deductions are given: a. Disregard 40% of the gross earned income, or 50% of the self- employment income (the cost to produce is included) b. Deduct child care expenses up to the maximum of $200 per month per child for full-time employment or up to the maximum of $100 per month per child for part-time employment c. Deduct child support payments made to people outside of the assistance unit d. Deduct alimony payments made to people living outside of the assistance unit (for stepparent and sponsor cases only) e. Add all unearned income
DEPARTMENT OF HUMAN RESOURCES FAMILY INVESTMENT ADMINISTRATION TEMPORARY CASH ASSISTANCE MANUAL CALCULATING INCOME OF INELIGIBLE HOUSEHOLD MEMBERS 907 COMAR 07.03.03.13 FINANCIAL ELIGIBILITY- 900
REVISED MAY 2018 Page 2
f. Divide the result by the number of individuals in the assistance unit, including the ineligible member g. Multiply the result by the number of individuals in the assistance unit , and then 3. The result is the amount of countable income available to the assistance unit from the ineligible household member excluding the ineligible member 907.2 EXCLUDED INCOME Income of the following excluded household members shall not be counted A. The earned income of a sanctioned child (all unearned income of a sanctioned child is counted) as available to the assistance unit: B. The income or assets of an Supplemental Security Income customer (SSI) C. An adoption subsidy received for a child in the household, but not in the assistance unit D. Foster care payments received for a child in the household, but not in the assistance unit EXAMPLES: Example 1. Ms. Fancy is applying for TCA for herself and 3 citizen children. Ms. Fancy is in the US with work authorization only, so she is not eligible for TCA. Ms. Fancy works part-time and earns $125 per week. She pays $50.00 per week for childcare. Since she is not eligible, her income must be prorated. $125 x 4 = $500 (monthly income) Since she is an applicant, she must pass the initial needs test.
$500 x 20% = $100 $400 countable income -100
$400 - 200 $200 (child care)
$200 / 4 (number in assistance unit, including Ms. Fancy) = $50
DEPARTMENT OF HUMAN RESOURCES FAMILY INVESTMENT ADMINISTRATION TEMPORARY CASH ASSISTANCE MANUAL CALCULATING INCOME OF INELIGIBLE HOUSEHOLD MEMBERS 907 COMAR 07.03.03.13 FINANCIAL ELIGIBILITY- 900
REVISED MAY 2018 Page 3
$50 x 3 (number of eligible members in the assistance unit) = $150 $150 is less than the grant for 3 ($636) so the initial needs test was passed.
The 40% disregard must be given: $500 earned income x 40% = $200 earned income disregarded
$500 earned income -200 $300 countable income disregard amount
$300 countable income - 200 $100 countable income after child care deduction (child care)
$100 / 4 (number in assistance unit, including Ms. Fancy) = $25
$25 x 3 (number of eligible members in the assistance unit) = $75
$75 is the net earned income available to the eligible members. Grant for 3 = $636 - 75 $561 (TCA grant amount) (net earned income available from prorated income)
Example 2. Mrs. Delay, an applicant, is an undocumented immigrant. She has an 8 year-old daughter who is a citizen, works part time, earns $400 a month, and pays $100 a month for child care. All factors of eligibility have been established. Mrs. Delay cannot be in the assistance unit, at this time, but her income must be used to determine the benefit amount for her daughter. $400 = Gross monthly earnings X 20% $80 = disregard initial needs test disregard $ 400 -$80=$320 countable income $320 countable income - 100 $220 ÷ 2 (number in assistance unit, including Mrs. Delay) = $110 = Child care expense
DEPARTMENT OF HUMAN RESOURCES FAMILY INVESTMENT ADMINISTRATION TEMPORARY CASH ASSISTANCE MANUAL CALCULATING INCOME OF INELIGIBLE HOUSEHOLD MEMBERS 907 COMAR 07.03.03.13 FINANCIAL ELIGIBILITY- 900
REVISED MAY 2018 Page 4
$110 x 1 (number in assistance unit, excluding Mrs. Delay = $110 $110 is less than $288 (the TCA grant for one), therefore Mrs. Delay has passed the initial needs test and is eligible to receive the 40% disregard of earnings $400 = Gross monthly earnings x 40%= $160 -160 $240 = 40% disregard -100 $140 ÷ 2 (number in assistance unit, including Mrs. Delay) = $70 = Child care expense $70 x 1 (number in assistance unit, excluding Mrs. Delay) = $70 $70 is the net amount available to her 8 year-old daughter $ 288 = The TCA benefit grant for 1 person (her daughter) - 70 $ 218 = The TCA grant amount = Net income available from Mrs. Delay to her daughter
A
ABAWD (Able Bodied Adults without Dependents)
certification periods for, 130.24–130.25, 410.2
reporting requirements for, 420.21, 420.23
treatment of resources, 200.33
abuse. See domestic abuse victims
Administrative Disqualification Hearing (ADH)
appropriate use of, 480.8, 480.11
decisions of, 480.19
failure to appear for, 480.18
general procedures for, 480.15–480.17, 480.19
penalties determined by, 480.3, 480.20
right to waiver of, 480.12
scheduling of, 480.14
administrative hearings
attendees required, 460.10
availability of, 460.2
consolidation of multiple, 460.11
continuation of benefits during, 460.19
customer rights to, 130.12, 403.9
decisions of, 460.16–460.18
denial of, 460.12
due to a mass change, 420.104
general procedures for, 460.3–460.12, 460.16, 490.14
household rights during, 460.13
notice of adverse action, 430.3
officials of, 460.14–460.16
for termination of benefits, 430.6
Administrative Law Judge (ALJ), 480.16
adverse action
advanced notice of, 430.1–430.3, 430.6
against convicted drug felons, 402.74
due to reporting issues, 420.8–420.9
exemption from notice requirement, 430.4
against potentially categorically eligible households, 430.5
Agency Error (AE), 490.3, 490.4
Agent Orange Compensation Exclusion of 1989, 200.41, 211.3
Alaska Native Claims Settlement Act, 200.41, 211.3
alien. See immigrants
allowable deductions, 212.3–212.4
American Indians. See Indians
Americorps, 211.3
application process
approval, 406.31
begun at wrong office, 400.5, 406.1
delays in, 406.5–406.83
denial, 406.32
for expedited services, 401.2–401.8
forms for, 400.3
general procedures for, 400.1–400.7
for joint applications, 115.3, 406.9
processing period for, 406.2–406.4
questionable information, 408.5
residency requirements, 110.1–110.3
withdrawal during, 400.7, 430.4
authorized representative. See representatives
B
babies and obtaining Social Security Number, 405.3–405.4
bankruptcy
and effect on claims against households, 490.21
by farmers, 104.82, 104.86
verifications required for, 104.891
Basis of Issuance Table, 409.4, 411.2
battered women and children shelter residents. See also homeless shelter residents
expedited services for, 103.5
resources of, 103.4
as separate households, 103.3
benefits. See SNAP benefits boarders
paying commercial boarding houses, 100.4, 105.2
providing income to households, 105.2–105.5
Bureau of Citizenship and Immigration Services (BCIS or USCIS), 120.2, 120.3, 120.10, 120.12–120.16, 120.18
Bureau of Indian Affairs, 200.42, 211.3
C
CARES (Client Automated Resource and Eligibility System)
assigning certification period with, 410.2
closing cases in, 440.2
delay notices through, 406.6–406.7
determining benefit level with, 409.4
using for notification of mass changes, 420.102–420.103
using to process claims, 490.11–490.12
using to request information, 410.33, 420.8
for work registration, 130.3
The Carl D. Perkins Vocational Education Act of 1990, 211.3
categorically eligible households
adverse action against, 430.5
defined, 115.1–115.2
SNAP benefits for, 409.4, 412.8
processes for determining, 115.3
verifications required for, 408.12
Central Collection Unit (CCU), 490.19
certification period
changes during, 410.33, 420.8
for expedited services, 401.8
general procedures for, 410.1–410.32, 410.4–410.5
for migrant/seasonal workers, 122.14–122.15
for public assistance households, 410.34
for Transitional SNAP benefits, 420.12
changes to SNAP households. See also SNAP household
department action on, 420.4
expedited, 420.52
failure to report, 420.9
mass changes, 420.10–420.104
normal, 403.11, 420.23, 420.51
public assistance households, 420.11
through simplified reporting, 420.21
unclear information about, 420.8
verifications required for, 420.6
charitable contributions, 211.3
child care
as deduction, 212.7, 213.4, 409.3
and issues with work requirements, 130.5–130.6
reimbursements for, 211.3
The Child Care and Development Block Grant Act, 211.3
The Child Nutrition Act, 211.3
children. See also students
of American Indians, 120.11
excluding income of, 211.3
exemption from work registration, 130.5
in the SNAP household, 100.3
in foster care, 100.5
as head of household, 404.2
immigrant, 120.6
of migrants, 122.9
obtaining Social Security Numbers for, 405.3
of sponsored immigrants, 121.2
of students, 102.3
of veterans, 120.10
child support
as deduction, 212.11, 213.5
as excluded income, 211.3
required reporting, 420.23
as unearned income, 210.33
verifications required, 408.3
citizenship
status while waiting verification of, 120.16
verifications required, 120.14, 408.3
The Civil Liberties Act of 1988 (Wartime Relocation of Civilians), 200.41, 211.3
claims against SNAP households
bankruptcy, 490.21
calculations of, 490.6
Central Collection Unit (CCU), 490.19
collections of, 490.8, 490.10–490.12, 490.15–490.16
compromises, 490.17
failure to comply, 490.9, 490.13
general procedures for, 490.4–490.6, 490.14
interstate, 490.22
against re-applicants, 490.18
refunds to household, 490.20
satisfying through community service, 490.10
types of, 490.2–490.3
Client Automated Resource and Eligibility System (CARES). See CARES (Client Automated Resource and Eligibility System)
collateral contract, 408.92
commercial boarding houses. See boarders
Commodity Credit Corporation (CCC), 104.87
complaints
about discrimination, 403.7
general procedures for, 403.8
convicted felons. See felony drug convictions
cost of living, and changes to, 420.10
court referrals, 480.8
Cranston-Gonzalez National Affordable Housing Act of 1990, 211.3
The Crime Act of 1984, 200.41, 211.3
customer contact
on administrative hearings, 460.8
on adverse action, 430.1–430.3
during application process, 400.1–400.5
on benefit errors, 470.2
on certification periods, 410.4
for expedited services, 401.6–401.7
with forms to report changes, 420.3
on pending disqualification, 480.10–480.12, 480.21
on recertification, 440.4
on simplified reporting requirements, 420.22
on unclear information, 408.5, 420.8
to verify information, 408.92
Customer Error (CE), 490.3, 490.4
customer responsibilities
to clarify questionable information, 408.10, 420.8
cooperation, 403.10
during interview, 402.5
to provide verifications, 408.2, 408.9–408.11
to report changes, 403.11, 409.5, 420.21, 420.23
customer rights
to administrative hearing, 460.3, 460.13
to apply for SNAP benefits, 403.5
to confidentiality, 403.3
establishing during interview, 402.5
to non-discrimination, 403.6
to notice of adverse action, 430.1
to postpone administrative hearings, 460.9
to records, 400.6, 403.4
D
deductions
allowable, 212.3–212.4
billed, 213.41
for child support, 212.11, 213.5
for dependent care, 212.7, 213.4, 600.3
for excess housing expenses, 212.9, 600.3
for homeless individuals, 212.10, 600.3
for medical expenses, 212.8
standard, 212.3, 212.5–212.6, 409.3, 600.3
delays in process
determining fault, 406.4–406.83
excessive, 406.81–406.83
Demonstration Projects for the Integration of Vocational and Academic Programs, 211.3
dependent care. See child care
disabilities
in elderly, 109.43
permanent status under SSA, 109.32
verifications required, 408.3
and work requirement, 130.5, 130.6
disabled individuals
allowable deductions, 212.3
certification period for, 410.1, 410.2
exemption from work requirement, 130.5, 130.6
in SNAP household, 100.7
in Group Living Arrangement (GLA), 100.7, 109.23
as immigrants, 120.7
income/resources of, 200.2, 210.33, 409.2
required reporting, 420.23
disaster assistance payments, 104.87
The Disaster Relief Act of 1974, 104.87, 200.41, 211.3
discrimination
as cause for voluntary quit, 130.21
customer rights, 403.6
disqualification from program, 100.62. See also program violations
ending, 405.7
for felony drug convictions, 100.62, 402.71, 480.31
income treatment, 108.6, 210.34, 405.5
for Intentional Program Violations, 480.3, 480.20–480.22
for non-compliance with work requirements, 130.12, 130.14
for non-intentional program violations, 480.31
referrals for, 480.13
through Disqualification Consent Agreement, 480.9
for transferring resources, 200.52–200.53
for voluntary quit, 130.18–130.23
documentary evidence, 408.91
domestic abuse victims. See also shelter residents
exemptions from work requirements, 130.6
immigrants, 120.13, 121.2
as individual household, 103.3
resources of, 200.32
Domestic Volunteer Services Act of 1973, 211.3
drug convictions. See felony drug convictions
drug treatment centers. See rehabilitation centers
E
earned income, 210.31
earned income deduction, 212.6, 213.3, 405.5, 409.3
earned income deductions not allowed, 490.6
Earned Income Tax Credit (EITC), 200.41, 211.3
earned interest, 211.3
educational assistance, 211.3
Elderly Simplified Application Project (ESAP), 107
elderly individuals
allowable deductions, 212.3
certification period for, 410.1–410.2
exemptions from work requirements, 130.5, 130.6
in SNAP household, 100.7, 109.4
as immigrants, 120.8
income/resources of, 200.2, 210.33, 409.2
required reporting, 420.23
elderly non-profit housing, 100.7
Electronic Benefit Transfer System (EBTS), 402.5, 490.10
Eligibility Determination Document (EDD), 115.2
employment conditions, 130.15–130.16
Energy Assistance Act, 200.41
excluded income, 211.2–211.4
excluded resources, 200.41–200.42
expedited changes to benefits, 420.52
expedited services
eligible households, 401.2
general procedures for, 401.5
interviews, 401.6–401.7
for migrant/seasonal workers, 122.14
processing standards, 401.5
and prorating initial allotment, 412.7
for rehabilitation center residents, 109.54
screening process, 401.4
for shelter residents, 103.5
Social Security Numbers, 405.4
special procedures, 401.8
for SSI households, 406.9
verifications required, 408.4
expenses
anticipating, 213.43
averaging, 213.42
billed, 213.41
for disqualified individuals, 405.5
reimbursements for, 211.3
sharing costs of, 214.2
F
face to face interviews. See interviews
failure to comply
with SNAPET requirements, 130.12–130.13
with means tested programs, 210.36
with providing SSN, 210.34, 405.5, 405.6
Fair Labor Standards Act (FLSA), 130.10, 130.24
Family Investment Administration, 109.59, 480.16
farmers. See also self-employed individuals
defined, 104.8
eligibility of, 104.82
filing bankruptcy, 104.82, 104.86
work requirements for, 104.3
farm expenses, 104.83
farm income/resources
changes in, 104.892
computations of, 104.82–104.83, 104.892
earned income deductions, 104.89
losses, 104.88
payments, 104.87
from tobacco sales, 104.85
verifications required, 104.891
farm laborers, 104.82
farm shelter portion, 104.84
Federal Crop Insurance Corporation (FCIC), 104.87
Federal programs
as excluded resource/income, 200.41, 211.3
failure to comply, 210.36
felony drug convictions
as disqualifier, 100.62, 402.71, 480.31
eligibility for applicants with, 402.73
income treatment, 210.34
of individuals, 100.7, 402.71–402.74
financial aid for education, 211.3
FIP Substance Abuse Treatment and Services, 100.7
fishermen, 104.88
Food and Nutrition Service (FNS), 100.7, 109.51, 109.59, 403.6, 420.101
SNAP Allotment Proration Table, 411.3
SNAP applications. See application process
SNAP benefits
approval of, 406.31
certification period for, 410.1
continuation of during hearing request, 460.19
decreases in, 420.7, 430.1–430.6
denial of, 406.32
determining level of, 409.4
disputes over restoration of, 470.3
increases in, 420.6, 420.51
initial allotment, 411.2, 412.2–412.8
and lost food, 470.8
with other forms of assistance, 420.11
and restoration of, 470.10–470.12
retroactive, 400.2
transitional, 420.12
SNAP Employment and Training Program (SNAPET). See SNAPET (SNAP Employment and Training Program)
SNAP household. See also changes to SNAP households
authorized representatives, 404.3
categorical eligibility of, 115.2
causing delays, 406.5–406.83, 406.83
and changes to former households, 103.6
claims against, 490.2
containing boarders, 100.4
containing migrant workers, 122.5
containing sponsored immigrants, 121.2
containing strikers, 101.1–101.3
containing students, 102.7
containing veterans, 109.3–109.33
deductions, 212.2–212.12
head of household, 404.2
income, 409.2–409.3
ineligible members of, 108.4, 108.5, 108.7
non-household members, 100.8, 108.2, 108.5, 108.7
repayment responsibility, 490.16
required combinations, 100.3
required reporting, 403.11, 405.5, 420.2
requirements for eligibility, 100.2–100.3
supplying boarding services, 105.1–105.5, 210.32
unclear information about, 410.33
verifications required, 100.9, 120.3, 120.14, 408.3–408.8
foster care, 100.5
fraud, 210.36
SNAPET (SNAP Employment and Training Program). See also work requirements
and categorical exemption, 130.7
failure to comply, 130.12–130.14
general procedures for, 130.8
and loss of exemption status, 130.11
program requirements, 130.10
and transportation difficulties, 130.6
voluntary participants, 130.9
G
garnishment, 104.86
Group living arrangement (GLA)
authorized representation of, 109.24, 404.5
defined, 109.21
as SNAP household, 100.7
operator responsibilities to, 109.25–109.27
requirements for benefits, 109.23
verifications required, 109.22
H
head of household. See also representatives
choice of, 100.10, 404.2
designating children, 404.2
hearing official, 460.14–460.16
hearings. See Administrative Disqualification Hearing (ADH); administrative hearings
Higher Education Act, 102.4, 200.41, 211.3
The Higher Education Amendments of 1992, 211.3
homeless, defined, 212.10
homeless shelter residents. See also battered women and children shelter residents
authorized representatives for, 404.6
certification period for, 410.2
deductions, 212.10
eligibility of, 100.7
verifications required, 408.3
work requirements, 130.6
home visits, 402.3
household. See SNAP household
household misfortune, and restoration of lost food (form), 470.8
The Housing and Community Development Act of 1987, 211.3
Housing and Community Development Act of 1992 (YouthBuild Program), 211.3
housing expenses
as deduction, 212.9, 409.3
verifying costs of, 408.6
HUD (Department of Housing and Urban Development), 211.3
HUD Utility Reimbursement, 211.3
I
identity verifications, 408.3
illegal immigrants, 120.18
immigrants
American Indian, 120.11
battered, 120.13
calculations of resources, 120.19
case situations, 120.20
categories under welfare law (chart), 120
children, 120.6
disabled, 120.7
forms for, 120.3
Hmong or Highland Laotians, 120.11
indigent, 121.2
ineligibility of, 100.61
with military connection, 120.10
qualified immigrant defined, 120.3
qualifiers for eligibility, 120.3–120.20
reporting illegal, 120.18
trafficking of, 120.20
verification process, 120.14
immigrant sponsorship
Affidavit of Support, 121.1–121.2
general procedures for, 121.2–121.3
required information, 121.4–121.6
verifications required, 121.5
immigrant work quarters, 120.9
Immigration and Nationality Act (INA), 120.3, 120.5, 120.9, 120.10, 120.13, 120.16, 121.4
income. See also resources
from boarders, 100.4, 105.1–105.5, 210.32
calculating, 213.2–213.3, 213.6
from capital gains, 104.5
to determine eligibility, 210.2, 409.2–409.3
of disqualified individuals, 108.5, 108.6, 210.34, 405.5
earned, 210.31
effect on benefit levels, 409.4
excluded, 211.2–211.4
of farmers, 104.82–104.892
garnishment of, 104.86
in-kind, 211.3
of migrant workers, 122.9–122.12
of non-household members, 108.5, 211.3
phantom, 210.36
pro-rated, 104.4, 210.34
and reduction of public assistance, 210.36
required reporting, 420.21, 420.23
of self employed individuals, 104.4–104.7, 210.32
of shelter for battered women and children residents, 103.4
of students, 102.7
from tax credits, 104.87
unearned, 210.33
using to verify striker eligibility, 101.3
verifications required, 210.4, 408.3
income tax refunds, 211.3
Independence Card, 404.3, 404.6, 404.7
Indian lands
as excluded income, 211.3
as excluded resource, 200.41
Indians
excluded income, 211.3
excluded resources, 200.41
immigrant eligibility, 120.11
Indian Self Determination and Educational Assistance Act, 120.11
Indian Vocational Education Program, 211.3
ineligible individuals. See program violators
institutional residents, 100.63
Intentional Program Violations (IPV)
calculating claims, 490.6
collections of claim, 490.8
defined, 480.2
determination of, 480.4
and Disqualification Consent Agreement, 480.9
general procedures for, 480.6–480.7
notice of adverse action, 430.4
overpayments because of, 490.3
penalties, 480.3, 480.20
referrals to hearing, 480.13
reporting disqualified individuals, 480.22
restoration of benefits, 470.5
and Simplified Reporting, 480.5
treatment of income, 108.6
treatment of resources, 108.6, 200.33
interviews
content of, 402.5
face to face, 402.2
home visits, 402.3
with migrant/seasonal workers, 122.4
scheduling of, 402.6
waiver for, 402.4
J
Job Training Partnership Act (JTPA), 102.3, 102.4
joint custody, 100.3
L
law enforcement officers, and records release to, 403.3
Limited Utility Allowance (LUA), 214.1
loans
as excluded income, 211.3
as resource, 104.82
The Low-Income Home Energy Assistance Act of 1986, 211.3
Low-Income Home Energy Assistance Program (LIHEAP), 200.41
lump sums
as counted excluded resource, 200.31, 213.3
as excluded income, 211.3, 213.3
M
Maine Indian Claims Settlement Act of 1990, 200.41
Maryland Automated Benefit System (MABS), 210.4, 490.6
Maryland Energy Assistance Program (MEAP), 200.41
Maryland Senior Nutrition Assistance Program (MSNAP), 107
mass changes, 420.10
means tested programs, 120.9, 210.36
Medicaid, 403.3
medical expenses
as a deduction, 212.8, 213.4, 409.3
for disqualified individuals, 405.5
reimbursements for, 211.3
verifications required, 408.3
migrant/seasonal farm workers
certification period for, 410.2
defined, 122.2–122.3
destitute, 122.10
general procedures for, 122.4
good cause for voluntary quit, 130.21
income of, 120.10–120.12
initial allotment, 412.2
resources of, 122.8
work registration, 122.7, 130.6
Model Program of Regional Training for Skilled Trades, 211.3
N
narration, 408.11
The National and Community Service Trust Act of 1993, 211.3
The National School Lunch Act, 200.41, 211.3
Native Hawaiian Vocational Education Program, 211.3
Nazi Persecution Crime Act, 200.41
newborns, and obtaining Social Security Number, 405.3–405.4
non-citizen. See immigrants
non-household members
defined, 100.8, 108.3
reasons for non-member status, 108.3–108.4, 108.7
resources/income of, 108.5, 200.34, 211.3
Notice of Adverse Action, 104.892, 130.12, 430.1–430.6
adequate notice of, 430.3
exemption from notice, 430.4
timely advance notice, 430.2
Notice of Expiration, 440.3
O
Office of Administrative Hearings (OAH), 460.5, 460.17, 480.13
Office of Public Affairs, 420.101
Office of Refugee Resettlement (ORR), 120.37
Older Americans Act (Title V), 211.3
on-the-job training, 102.2
opportunity to participate for normal processing, 400.2
overpayment, 420.21, 490.2–490.4
P
PASS (Plan for Achieving Self Support), 211.3
Payment-In-Kind (PIK), 104.82, 104.87, 211.3
payments third party, 211.3
payments to volunteers, 211.3
phantom income, 130.12, 210.36
pregnancy and work registration, 130.6
Privacy Act of 1974, 403.2
procedural requirements
for application for SNAP benefits, 406.1–406.9
for complaints, 403.7–403.9
for expedited services, 401.2–401.5
and income eligibility, 409.2–409.3
for individual convicted of drug related felony, 402.72–402.74
for individuals disqualified for failing to provide SSN, 405.5
program violations. See also disqualification from program
Intentional Program Violations (IPV), 480.2–480.3
non-intentional, 480.31
program violators
as authorized representatives, 404.6
reporting disqualified individuals, 480.22
treatment of income, 108.6, 210.34
proration tables, 411.1–411.4, 412.4
Public Assistance (PA), 115.1, 115.3, 408.12, 412.8
Public Assistance to Adults (PAA)
categorical eligibility through, 115.1–115.3
changes to, 410.34, 420.10
effects on food stamp benefits, 200.41
and immigrants, 120.34
as means tested program, 210.36
reporting requirements, 420.11
as unearned income, 210.33
Public Law 103-286, 211.3
Public Law 104-193, 211.3
Public Law 104-204, 200.41, 211.3
Public Law 93-66, 212.3
R
Radiation Exposure Compensation Act of 1990, 200.41, 211.3
railroad retirees
allowable deductions, 212.3
treatment of income, 210.33, 212.3
Railroad Retirement Act, 100.7, 109.23, 120.34, 212.3
recertification
calculations, 213.2
general procedures for, 440.2
interviews for, 440.4
period for, 410.5
requirements for, 410.1
timely application, 440.6–440.8
unpaid claims, 490.18
verifications required, 405.9, 408.7–408.8, 440.5
records
access by household members, 403.4
and release of, 403.3
reduction of benefits. See adverse action
Refugee Education Assistance Act of 1980, 120.5, 120.10
refugees, 120.3, 120.5, 120.14, 120.37
rehabilitation centers
representatives of, 109.53, 109.58, 404.4
responsibilities of, 109.57–109.59
violations by, 109.59
rehabilitation program residents
authorized representative for, 109.53, 109.58
defined, 109.52
eligibility of, 100.7, 404.4
expedited services, 109.54
payments to rehabilitation centers, 109.56
verifications required, 109.51
work requirements, 130.5
reimbursements, 211.3
repayments, 211.3
reporting changes. See changes to SNAP households
representatives. See also head of household
disqualification of, 404.7
of SNAP household, 404.3
of Group living arrangement residents, 109.24, 404.5
of homeless shelter residents, 404.6
at interviews, 402.2, 402.4
program violations by, 404.6
of rehabilitation program residents, 109.53, 109.58, 404.4
responsibilities of, 404.3
restrictions of, 404.6
residency requirements
for food stamp program, 110.1–110.3
of migrant workers, 122.6
required reporting, 420.23
verification of, 408.3
resources. See also income
of categorically eligible households, 115.3, 200.2
countable, 200.3
of disqualified individuals, 108.6, 405.5
excluded, 200.4
of farmers, 104.82–104.85
farm shelter as, 104.84
of immigrants, 120.19
inaccessible, 200.41
jointly owned, 200.32
maximum limits on, 200.2
of migrant workers, 122.8
of non-household members, 108.5, 200.33
Payment-In-Kind (PIK) payments, 104.82
of residents of shelters for battered women and children, 103.4
transfer of, 200.5–200.53
vehicles, 201.2
verifications required, 200.3, 200.43, 408.3
retirement accounts, 200.31
Retirement Survivors Disability Insurance (RSDI), 100.7
reverse mortgage, 211.3
S
Sac Fox Indian Claims Agreement, 200.41
SAVE system, 120.3
seasonal/migrant workers. See migrant/seasonal farm workers
self-employed individuals. See also farmers
earned income of, 210.32
excluded resources of, 200.41
exemption from work requirement, 130.5
forms required, 104.891
income changes, 104.892
income computation, 104.4–104.7, 210.32
resources of, 104.4
treatment of specific payments, 104.87
work requirements, 104.3, 104.87
shelter expenses. See housing expenses
shelter residents. See battered women and children shelter residents; homeless shelter residents
simplified reporting groups, 410.31, 420.21
simplified reporting requirements
for SNAP households, 420.21
and impact on IPV, 480.5
Social Security Act
benefits from, 200.41
and immigrants, 120.7
lists of permanent disabilities, 109.32
as qualifier to program, 100.7
Social Security Administration (SSA)
and food stamp program, 109.23
immigrant earnings reported to, 120.9
and joint applications, 406.9
referrals to for SSN, 405.3–405.4
role in SNAP recertification, 440.6
verification of SSN through, 405.8
Social Security Disability Insurance (SSDI), 212.3
Social Security Numbers
expedited services, 405.4
failure to comply, 210.34, 405.5–405.6
multiple numbers, 405.2
for newborns, 405.3–405.4
privacy of, 403.2
requirements for, 405.2
verifications required, 405.8, 408.3, 408.7
sponsors of immigrants. See immigrant sponsorship
SSDI (Social Security Disability Insurance), 212.3
standard deductions, 212.5, 600.3
Standard Utility Allowance (SUA), 214.1, 408.6, 600.3
State Verification Exchange System (SVES), 210.4
State Vocational and Applied Technology Education Program, 211.3
strikers
defined, 100.7, 101.2
eligibility procedure, 101.3
notice of adverse action, 430.4
unearned income of, 210.33
verifications required, 101.4
students. See also children
with children, 102.3
defined, 102.2
with educational assistance, 211.3
eligibility of, 102.3
enrollment status of, 102.6
excluded resources, 200.41
immigrant, 122.9
income of, 102.7, 211.3
work requirements, 102.5, 130.5
work-study programs, 102.4, 211.3
student-teacher training, 102.4
SUA (Standard Utility Allowance), 214.1, 408.6, 600.3
suitable employment, 130.15–130.16
Supplemental Security Income (SSI)
allowable deductions, 212.3
categorical eligibility through, 115.1–115.3
changes to, 420.10
effects on SNAP benefits, 200.41
as excluded income, 211.3
with Supplemental Nutrition Assistance Program , 100.7, 109.23, 406.9
households receiving, 212.3
immigrants, 120.34
means tested programs, 120.36
prorating initial allotment, 412.8
records release, 403.3
as unearned income, 210.33
verifications required, 408.12
T
tax credits/refunds, 104.87
telephone allowance, 214.3, 600.3
Temporary Assistance to Needy Families (TANF), 115.1
Temporary Cash Assistance (TCA)
categorical eligibility through, 115.1, 115.3
changes to, 420.10
expedited services, 401.3
failure to comply, 210.36
with Supplemental Nutrition Assistance Program , 102.3, 200.41, 410.34
as income to Supplemental Nutrition Assistance Program , 210.33
as means tested program, 120.9, 210.36
records release to, 403.3
and reporting requirements, 420.11
and transitional SNAP benefits, 420.12
as unearned income, 210.33
work requirements, 130.5, 130.12
Temporary Disability Assistance Program (TDAP)
categorical eligibility through, 115.1–115.3
certification period for, 410.34
changes to, 420.10
effects of resources on SNAP benefits, 200.41
expedited services, 401.3
and immigrants, 120.7
as means tested program, 210.36
and records release to, 403.3
reporting requirements, 420.11
as unearned income, 210.33
termination of benefits. See adverse action
third party payments, 210.35
Thrifty Food Plan, 409.4, 411.2, 600.4
Trade Act of 1974, 102.3
Trade Adjustment Assistance Act, 130.24
trafficking in SNAP benefits, 490.2, 490.7
trafficking in persons, 120.12
Trafficking Victims Protection Act of 2000, 120.12
Transitional SNAP benefits (TFS), 410.2, 410.34, 420.12
transportation issues, and work registration, 130.6
treatment centers. See rehabilitation centers
trust funds, 200.41
U
unclear information, 420.8
unearned income
changes in, 420.23
examples of, 210.31
unemployment compensation
as unearned income, 210.33
work requirements, 130.5, 130.12
The Uniform Relocation Assistance and Real-Property Acquisition Policy Act of 1970, 200.41, 211.3
USDA (United States Department of Agriculture), 104.87, 403.2
utilities
allowance policy, 214.1, 214.5
determining actual amount, 214.4
sharing costs of, 214.2
verifications required, 408.3
V
vehicles, 200.41, 201.2
vendor payments
and deductions, 213.4
as income, 211.3
verifications
for bankruptcy, 104.891
of categorical eligibility, 408.12
for changes in SNAP benefits, 420.6–420.7
of citizenship, 120.2
customer responsibilities to provide, 408.9–408.11
of drug and alcohol treatment center residents eligibility, 109.5
of expenses, 408.3
of SNAP household, 100.9, 120.7–120.8, 408.3, 408.6
Group living arrangement (GLA), 109.22
income, 210.4, 408.3
mandatory, 408.2–408.4
on questionable information, 408.5
recertification, 405.9, 408.7–408.8, 440.4, 440.5
of resources, 200.3, 200.43, 408.3
of Social Security Numbers, 405.8, 408.3, 408.7
of strike situations, 101.4
types of, 408.9–408.11
veterans, 100.7
allowable deductions, 212.3
with educational assistance, 211.3
eligibility for program, 109.31, 109.33
in Group living arrangement, 109.23
immigrant status, 120.10
of overseas military, 120.10
surviving spouses and children, 109.3
unearned income, 210.33
Veterans Administration (VA), 100.7, 109.23, 109.31, 212.3
Veterans' Benefits Improvement and Health Care Authorization Act of 1986, 211.3
violations against Supplemental Nutrition Assistance Program . See program violations
voluntary quit
determination of, 130.18–130.20
effects on program eligibility, 130.18
ending disqualification for, 130.23
good cause, 130.21
verifications required, 130.22
W
waiting period
for immigrants, 120.5
for verifications, 212.12
Wartime Relocation of Civilians, 211.3
WIC (Women, Infants and Children), 200.41
Workforce Investment Act, 130.24, 200.41, 210.31, 211.3
Work Opportunities, 102.3, 102.4
workplace conditions, 130.21
work requirements. See also SNAPET (Food Stamp Employment and Training Program)
categorical exemptions, 130.7
exemptions from, 104.3, 130.4–130.7
failure to comply, 130.12–130.14
general procedures for, 130.3
for migrant/seasonal workers, 122.7
non-compliance, 210.34
and reduction in work effort, 130.18–130.21
for students, 102.5
and voluntary quit, 130.18–130.21
workplace conditions, 130.15–130.16
work-study programs, 102.3, 102.4