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Division/Section Family Support Chapter No./Name 4 – Economic Stability (ES) Part No./Name C – Case Processing Section No./Name C-800 FITAP-SNAP Changes Document No./Name C-840-FITAP Changes in Household Composition Effective Date July 1, 2021

3 of 5 o IF THE PERSON IS NOT KNOWN TO THE SYSTEM, SELECT ‘YES’ TO THE QUESTION, “DO YOU WISH TO ESTABLISH AS A NEW INDIVIDUAL?” AND CLICK THE ‘NEXT’ BUTTON.  STEP 9 – CLICK THE ‘NEXT’ BUTTON FROM THE PERSONS IN HOME SCREEN,  STEP 10 – CLICK ON THE PENCIL ICON NEXT TO THE PROGRAM, ON THE PROGRAM REQUEST SCREEN,  STEP 11 – CLICK THE ‘NEXT’ BUTTON AND CLICK IN THE TABLE FOR ‘REQUESTING ASSISTANCE’ IN THE ROW OF THE NEW MEMBER AND CHANGE ‘NO’ TO ‘YES’ AND CLICK THE ‘NEXT’ BUTTON,  STEP 12 – CLICK ON THE PENCIL ICON IN THE RELATIONSHIP TABLE THAT IS HIGHLIGHTED WITH THE NEW MEMBER,  STEP 13 – ENTER RELATIONSHIP VERIFICATION AND THE RELATIONSHIP INFORMATION (including the Family Tree information) FOR ALL MEMBERS IN THE HOUSEHOLD AND CLICK THE ‘SAVE’ BUTTON,  STEP 14 – CLICK THE ‘NEXT’ BUTTON TO NAVIGATE TO THE RELATIONSHIP SUMMARY AND CLICK THE ‘NEXT’ BUTTON,  STEP 15 – NAVIGATE THROUGH DATA COLLECTIONS COMPLETING ALL INFORMATION ON THE NEW MEMBER,  STEP 16 – CLICK ON THE ‘RUN EDBC’ BUTTON,  STEP 17 – CLICK ON THE HYPERLINK MONTHS TO VERIFY ACCURACY, AND  STEP 18 – CLICK THE ‘NEXT’ BUTTON TO AUTHORIZE.

IF THE HOUSEHOLD REPORTS A NEW HOUSEHOLD MEMBER BY SUBMITTING A CHANGE REPORT IN THE SELF-SERVICE PORTAL, THE WORKER MUST DETERMINE IF THE MEMBER IS REQUIRED TO BE INCLUDED.

TO ADD A NEW HOUSEHOLD MEMBER THAT WAS REPORTED USING THE SELF-SERVICE PORTAL (SSP), FOLLOW THESE STEPS:

 STEP 1 – CLICK ON ‘START WORK ITEM’ AND CLICK THE ‘NEXT’ BUTTON ON THE INITIATE DATA COLLECTION SCREEN,  STEP 2 – REVIEW THE CHANGE REPORT CHECKLIST SHOWING THE ADDITION OF THE NEW MEMBER AND CLICK THE ‘NEXT’ BUTTON,  STEP 3 – CLICK ON THE ‘ADD INDIVIDUAL’ BUTTON ON THE PERSON – DETAILS SCREEN AFTER THE DISPLAY MESSAGE “THERE ARE 1 OR MORE RECORDS FROM SELF SERVICE APPLICATION, PLEASE CLICK ADD TO CONTINUE”,  STEP 4 – FOLLOW STEPS 5 THROUGH 14 ABOVE,  STEP 5 – RUN PRESUMPTIVE HOUSEHOLD, AND  STEP 6 – FOLLOW STEPS 15-18.

CLEAR THE NEW HOUSEHOLD MEMBER IN THE CLEARANCE SUMMARY BY CLICKING ON THE CLEARANCE SUMMARY ICON LOCATED ON THE RIGHT-HAND NAVIGATION.