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Division/Section Family Support Chapter No./Name 4 – Economic Stability (ES) Part No./Name C – Case Processing Section No./Name C-800 FITAP-SNAP Changes Document No./Name C-840-FITAP Changes in Household Composition Effective Date July 1, 2021

2 of 5 Process the addition of a new household member as a reported change for the earliest possible month.

IF THE ADDITION OF THE HOUSEHOLD MEMBER CAUSES AN INCREASE IN BENEFITS, MAKE THE CHANGE EFFECTIVE THE MONTH AFTER THE CHANGE IS REPORTED IF:

● THE NEW MEMBER IS NOT INCLUDED IN ANOTHER CERTIFIED CASE, AND

● REQUIRED VERIFICATION IS RECEIVED BY THE DUE DATE GIVEN ON THE REQUEST FOR VERIFICATION. ALLOW THE HOUSEHOLD 10 DAYS TO PROVIDE THE REQUIRED VERIFICATION. IF THE 10TH DAY FALLS ON A WEEKEND OR HOLIDAY, THE DUE DATE BECOMES THE FOLLOWING WORKDAY.

IF THE NEW MEMBER IS INCLUDED IN ANOTHER CERTIFIED CASE, ADD THE NEW MEMBER THE FIRST MONTH THE NEW HOUSEHOLD MEMBER IS REMOVED FROM THE OLD CASE.

If the addition of a new member causes a decrease in benefits, make the change as soon as possible following adverse action procedures.

Close the case if the client refuses * or fails to provide necessary information to determine the eligibility of a person required to be in the assistance unit or income unit.

TO ADD A NEW HOUSEHOLD MEMBER THAT WAS NOT REPORTED USING THE SELF- SERVICE PORTAL (SSP), FOLLOW THESE STEPS:

 STEP 1 – CLICK ON DATA COLLECTION TAB LOCATED AT THE TOP NAVIGATION BAR IN THE WORKER PORTAL  STEP 2 – ENTER THE CASE ID (CID) FOR THE HOUSEHOLD,  STEP 3 – SELECT CHANGE FROM THE DROPDOWN FOR “WHAT ACTION DO YOU WANT TO PERFORM?” AND CLICK THE ‘NEXT’ BUTTON,  STEP 4 – CLICK THE BLUE ARROWS IN THE LEFT NAVIGATION AND CLICK ON PERSONS SECTION,  STEP 5 – CLICK ON THE ‘ADD INDIVIDUAL’ BUTTON,  STEP 6 – ENTER THE NEW MEMBER’S INFORMATION ON THE PERSON DETAILS SCREEN AND CLICK THE ‘NEXT’ BUTTON,  STEP 7 – ENTER THE NEW MEMBER’S INFORMATION ON THE PERSON HOUSEHOLD STATUS SCREEN AND CLICK THE ‘NEXT’ BUTTON,  STEP 8 – SELECT THE APPROPRIATE RESPONSE ON THE PERSON CLEARANCE SCREEN, o IF THE PERSON IS KNOWN TO THE SYSTEM, CLICK THE RADIO BUTTON NEXT TO THE PERSON NAMES AND SELECT ‘NO’ TO THE QUESTION, “DO YOU WISH TO ESTABLISH AS A NEW INDIVIDUAL?”.