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Division/Section Family Support Chapter No./Name 4 – Economic Stability (ES) Part No./Name C – Case Processing Section No./Name C-800 FITAP-SNAP Changes Document No./Name C-840-FITAP Changes in Household Composition Effective Date July 1, 2021
4 of 5 IF THE BENEFITS WILL INCREASE, LITE WILL INCREASE THE BENEFITS EFFECTIVE THE FOLLOWING MONTH AFTER ELIGIBILITY IS RUN.
IF THE BENEFITS WILL DECREASE, LITE WILL DECREASE THE BENEFITS FOLLOWING THE ADVANCE ADVERSE ACTION PROCEDURES.
LITE WILL NOT INCLUDE THE NEW HOUSEHOLD MEMBER IF THEY ARE RECEIVING BENEFITS IN ANOTHER CASE. THE MEMBER WILL SHOW AS EXCLUDED AND THE REASON WHY THE MEMBER IS NOT ELIGIBLE FOR BENEFITS. ONCE THE MEMBER IS REMOVED FROM THE OTHER CASE, LITE WILL INCLUDE THE MEMBER EFFECTIVE THE EARLIEST POSSIBLE MONTH THAT THEY ARE NOT RECEIVING BENEFITS. ONCE THE MEMBER HAS BEEN REMOVED FROM THE OTHER CASE, ELIGIBILITY MUST BE RUN AGAIN. LITE WILL REQUEST BENEFITS FOR THE FIELDS CODED PENDING VERIFICATION. ONCE THE VERIFICATION HAS BEEN PROVIDED, CLICK ON THE START WORK ITEM OF THE CHANGE REPORT AND UPDATE THE FIELDS WITH THE PROVIDED VERIFICATION.
C-842-FITAP - PR REMOVAL OF A HOUSEHOLD MEMBER
WHEN A MEMBER OF THE HOUSEHOLD IS NO LONGER ELIGIBLE TO BE INCLUDED, THE PERSON SHOULD BE REMOVED EFFECTIVE THE FIRST POSSIBLE MONTH AFTER THE EXPIRATION OF ADVANCE NOTICE OF ADVERSE ACTION, IF APPROPRIATE.
IF THE SELF-SERVICE PORTAL (SSP) WAS NOT USED TO REPORT A CHANGE THAT RESULTS IN THE REMOVAL OF A HOUSEHOLD MEMBER FROM THE CASE, FOLLOW THESE STEPS:
STEP 1 – CLICK ON THE DATA COLLECTION TAB LOCATED AT THE TOP NAVIGATION BAR IN THE WORKER PORTAL, STEP 2 – ENTER THE CASE ID (CID) FOR THE HOUSEHOLD, STEP 3 – SELECT CHANGE FROM THE DROPDOWN FOR “WHAT ACTION DO YOU WANT TO PERFORM?” AND CLICK THE ‘NEXT’ BUTTON, STEP 4 – CLICK THE BLUE ARROWS IN THE LEFT NAVIGATION AND CLICK ON PERSONS SECTION, STEP 5 – CLICK ON THE PENCIL ICON ON THE PERSONS IN HOME SCREEN OF THE PERSON THAT NEEDS TO BE REMOVED, STEP 6 – CLICK ‘NEXT’ TO PERSON HOUSEHOLD STATUS AND SELECT OUT OF THE HOUSEHOLD FOR HOUSEHOLD STATUS AND SELECT THE ABSENCE REASON AND SELECT THE ABSENCE VERIFICATION (IF APPLICABLE ENTER ANY OTHER INFORMATION ABOUT THE MEMBER’S ABSENCE) AND CLICK THE ‘NEXT’ BUTTON, STEP 7 – CLICK ON THE BLUE ARROWS AND SELECT PRESUMPTIVE HOUSEHOLD STEP 8 – RUN PRESUMPTIVE HOUSEHOLD REMOVING THE MEMBER FOR THE HOUSEHOLD, STEP 9 – CLICK ‘OTHERS’ IN THE DATA COLLECTION MODULE,