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West Virginia Income Maintenance Manual Chapter 1

West Virginia Income Maintenance Manual Page 56 Chapter 1 Application/Redetermination Process

Additional information requested from the applicant is due 10 calendar days from the date of the DFA-6 or verification checklist. 1.4.9 AGENCY TIME LIMITS It is a requirement that the DFA-6 or verification checklist be given to applicants no later than 10 days after the date of application, if one is required. The Worker must take eligibility determination action on all applications. If eligible, the client’s first SNAP benefits must be available for use within 30 days of the date of application, unless Expedited Service applies. See Section 1.4.16, Expedited Processing. Agency Time Limits Example 1: Mr. Marigold submits a SNAP application by mail on April 8. The Worker completes a phone interview with him on April 12 and issues a verification checklist for Mr. Marigold to return verification of income by April 22. He fails to return the information by April 22, so the Worker must deny the application on or after April 23, but no later than May 8, which is the 31st day from the date of application. Agency Time Limits Example 2: Mrs. Violet submits a SNAP application using WV PATH on May 1. The Worker completes a phone interview with her on May 6 and no further verification is needed. Even though the Worker has until May 31 for Mrs. Violet to receive her first SNAP benefits, the application should be processed on May 6 or as close to this date as possible. Following are the time limits for denying an application. Denial Reason Time Limit Application and Interview completed, found ineligible No later than the 31st day from the date of application Client has not responded to DFA-6 Wait until after the 10th day, but no later than the 31st day Client missed scheduled interview Wait until the 31st day 1.4.10 AGENCY DELAYS