Page 90

West Virginia Income Maintenance Manual Chapter 1

West Virginia Income Maintenance Manual Page 57 Chapter 1 Application/Redetermination Process

If, because of an agency error, an application has not been acted on within the required time limit, corrective action must be taken immediately. If the agency failed to request the necessary verification, the Worker must immediately send a DFA-6 or verification checklist to the applicant and note that the application is pending. When the information is received, benefits are retroactive to the date of application. If the agency failed to act promptly on the information already received, benefits are retroactive to the date eligibility would have been established had the agency acted in a timely manner. See Section 9.2 for notification requirements.

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Page 90

Official source

West Virginia Income Maintenance Manual Chapter 1

West Virginia Income Maintenance Manual Page 57 Chapter 1 Application/Redetermination Process

If, because of an agency error, an application has not been acted on within the required time limit, corrective action must be taken immediately. If the agency failed to request the necessary verification, the Worker must immediately send a DFA-6 or verification checklist to the applicant and note that the application is pending. When the information is received, benefits are retroactive to the date of application. If the agency failed to act promptly on the information already received, benefits are retroactive to the date eligibility would have been established had the agency acted in a timely manner. See Section 9.2 for notification requirements.