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West Virginia Income Maintenance Manual Chapter 6

West Virginia Income Maintenance Manual Page 22 Chapter 6 Data Exchanges

6.5 REQUEST AND USE OF INFORMATION The following describes the method of matching Income and Eligibility Verification System (IEVS) information and the Worker's responsibilities. The Worker evaluates the Department of Health and Human Resource’s (DOHS) data exchanges for Medicaid and the West Virginia Children’s Health Insurance Program (WVCHIP). Workers must utilize all electronic and other sources available before requesting verification from the client. 6.5.1 APPLICANTS The DOHS requests IEVS information on all applicants for Supplemental Nutrition Assistance Program (SNAP), Medicaid, WVCHIP, and WV WORKS programs. IEVS regulations apply only to those Supplemental Security Income (SSI) recipients who receive SNAP benefits. Information received must be used in determining eligibility and/or the amount of the benefit, if the information is received before the client is notified of the action on his application. If the information is received after client notification, it must be used within the time limit explained below in Section 6.5.2 and according to policy for the specific benefits received. The DOHS must not delay action on the application solely because IEVS information has not been received, unless the information reported by the applicant is questionable. The time limit for acting on applications is not extended for situations that involve IEVS. 6.5.2 CLIENTS The Worker receives information about clients through the eligibility system data exchange. The Worker must act on the information within 10 days of the date it is received to ensure action is completed within 45 days of receipt. This means that within 45 days, the Worker must send notification to the client or make an entry in the case record that no action is necessary. • SNAP-Only: Action does not have to be initiated within 10 days; however, the action must be completed within 45 days of receipt.