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West Virginia Income Maintenance Manual Chapter 6

West Virginia Income Maintenance Manual Page 23 Chapter 6 Data Exchanges

6.5.3 SPECIAL REQUIREMENTS FOR DISCLOSING CERTAIN DATA RECEIVED FROM THE FEDERAL DATA HUB (FDH) 6.5.3.A Disclosure of Data Obtained From the FDH at Application The following data received via the FDH must not be disclosed to an application filer, or an individual who is identified on the application as assisting the application filer (agent, broker, certified application counselor, in-person assistor, or Navigator) during the application process: • Federal Tax Information (FTI) obtained from the IRS • Title II SSA income benefits (Retirement, Survivors and Disability Insurance – RSDI) obtained from the Social Security Administration (SSA) • The number of quarters of coverage obtained from SSA • Current income data obtained from Equifax Workforce Solutions Such information will be disclosed only to the requesting Marketplace, Medicaid, or CHIP agency. The data will be used by those entities for the purposes of conducting verifications, and in the eligibility determination process; the data must be safeguarded in accordance with applicable regulations and Internal Revenue Service (IRS) publication 1075 (for FTI). A receiving entity may not disclose such data received via the Hub on an eligibility notice, or in response to a customer service inquiry. EXCEPTION: The completed action may be delayed beyond 45 days when: • The Worker initiated the action within 10 days of the date the information is received; • The reason action cannot be completed is non-receipt of requested verification from a third party; and • Action is completed promptly when the third-party verification is received or at the next contact or redetermination, whichever occurs first.