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West Virginia Income Maintenance Manual Chapter 21
West Virginia Income Maintenance Manual Page 36 Chapter 21 Low Income Energy Assistance Program (LIEAP)
21.4.12.B Pending Emergency LIEAP Applications If verification and/or additional information is needed in order to make a decision on an Emergency LIEAP application, the appropriate request form must be completed and given to the client at the time of the intake interview. The client must be given five working days to return the requested information. The client must be notified of the eligibility decision as soon as possible but no later than 30 days from the date of application.
NOTE: Copies of all correspondence not completed in the eligibility system must be placed in the case record.