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West Virginia Income Maintenance Manual Chapter 21

West Virginia Income Maintenance Manual Page 37 Chapter 21 Low Income Energy Assistance Program (LIEAP)

21.5 PAYMENT AND AUTHORIZATION PROCESS Payments are made either to the vendor on behalf of the client or by direct payment to the assistance group (AG) as specified below. 21.5.1 REGULAR LIEAP BENEFITS 21.5.1.A Direct Payment Direct payment to the AG of Regular LIEAP is made only in the following situations: • The primary source of home heating is a bulk fuel such as fuel oil, liquefied petroleum gas, coal, kerosene or wood, and the client does not indicate that an emergency exists. • Heating/cooling costs are included in the rent or mortgage payment as a specified amount. • The Public Service Commission (PSC)-regulated home heating/cooling supplier which services the household has not entered into a contractual agreement with the Department of Human Services (DOHS). • Home heating/cooling costs are paid separately to a landlord or other entity. 21.5.1.B Special Payments There may be situations in which a vendor payment is not possible or appropriate. With the approval of the State LIEAP Coordinator, the Supervisor may authorize direct payment to the client or a mutually acceptable third-party. Approvals are made on a case-by-case basis only and may not be used to create a precedent for future payments. 21.5.1.C Vendor Payment Vendor payments are made only in the following situations: • The home heating/cooling provider is a PSC-regulated heating supplier that has entered into an agreement with DOHS.

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Page 1761

Official source

West Virginia Income Maintenance Manual Chapter 21

West Virginia Income Maintenance Manual Page 37 Chapter 21 Low Income Energy Assistance Program (LIEAP)

21.5 PAYMENT AND AUTHORIZATION PROCESS Payments are made either to the vendor on behalf of the client or by direct payment to the assistance group (AG) as specified below. 21.5.1 REGULAR LIEAP BENEFITS 21.5.1.A Direct Payment Direct payment to the AG of Regular LIEAP is made only in the following situations: • The primary source of home heating is a bulk fuel such as fuel oil, liquefied petroleum gas, coal, kerosene or wood, and the client does not indicate that an emergency exists. • Heating/cooling costs are included in the rent or mortgage payment as a specified amount. • The Public Service Commission (PSC)-regulated home heating/cooling supplier which services the household has not entered into a contractual agreement with the Department of Human Services (DOHS). • Home heating/cooling costs are paid separately to a landlord or other entity. 21.5.1.B Special Payments There may be situations in which a vendor payment is not possible or appropriate. With the approval of the State LIEAP Coordinator, the Supervisor may authorize direct payment to the client or a mutually acceptable third-party. Approvals are made on a case-by-case basis only and may not be used to create a precedent for future payments. 21.5.1.C Vendor Payment Vendor payments are made only in the following situations: • The home heating/cooling provider is a PSC-regulated heating supplier that has entered into an agreement with DOHS.