Page 1145

West Virginia Income Maintenance Manual Chapter 12

West Virginia Income Maintenance Manual Page 16 Chapter 12 Benefit Replacement

APPENDIX A: SNAP AND WV WORKS CHECK AND EBT CARD/PIN REPLACEMENT DESK GUIDE A.1 SNAP REPLACEMENT DESK GUIDE Replacing SNAP Can SNAP Be Replaced? Report Within 10 Days DFA- SNAP-36 Replacement Limit Eligibility System Auxiliary Reason Codes Partial Allotment not deposited to EBT – total amount issued not credited to account NO – Must be resolved by EBT vendor after eligibility system issues N/A N/A N/A N/A Food purchased with SNAP benefits destroyed in disaster or misfortune YES – Cannot exceed 1 month’s allotment YES YES – retain in case record NO 902 1. EBT benefits used by unauthorized person 2. EBT benefits stolen before receipt. See 12.2.2 EXCEPTION 1. NO 2. YES – Upon approval by DFA Economic Services Policy Unit. 1. N/A 2. YES 1. N/A 2. N/A 1. N/A 2. N/A 1. N/A 2. 902 with recording of Exception in the eligibility system EBT benefit* N/A N/A N/A N/A N/A * For replacement of the EBT card, see the EBT Card Replacement Desk Guide.

loading…

Page 1145

Official source

West Virginia Income Maintenance Manual Chapter 12

West Virginia Income Maintenance Manual Page 16 Chapter 12 Benefit Replacement

APPENDIX A: SNAP AND WV WORKS CHECK AND EBT CARD/PIN REPLACEMENT DESK GUIDE A.1 SNAP REPLACEMENT DESK GUIDE Replacing SNAP Can SNAP Be Replaced? Report Within 10 Days DFA- SNAP-36 Replacement Limit Eligibility System Auxiliary Reason Codes Partial Allotment not deposited to EBT – total amount issued not credited to account NO – Must be resolved by EBT vendor after eligibility system issues N/A N/A N/A N/A Food purchased with SNAP benefits destroyed in disaster or misfortune YES – Cannot exceed 1 month’s allotment YES YES – retain in case record NO 902 1. EBT benefits used by unauthorized person 2. EBT benefits stolen before receipt. See 12.2.2 EXCEPTION 1. NO 2. YES – Upon approval by DFA Economic Services Policy Unit. 1. N/A 2. YES 1. N/A 2. N/A 1. N/A 2. N/A 1. N/A 2. 902 with recording of Exception in the eligibility system EBT benefit* N/A N/A N/A N/A N/A * For replacement of the EBT card, see the EBT Card Replacement Desk Guide.