Page 1136

West Virginia Income Maintenance Manual Chapter 12

West Virginia Income Maintenance Manual Page 7 Chapter 12 Benefit Replacement

12.3 WV WORKS PROGRAM All initial, monthly and supplemental WV WORKS cash assistance benefits are issued by direct deposit or electronic benefits transfer (EBT). The information contained in Sections 12.3.1 – 12.3.5 below describes the circumstances under which a Support Service Payment, BA-67 or EBT card is replaced and the procedures for replacement. 12.3.1 WHEN THE SUPPORT SERVICE PAYMENT IS REPLACED Support Service Payments to a vendor may be replaced when one of the following conditions is met: • The check is not received by the vendor and has not been returned to the DOHS. • The check is received by the vendor, but is stolen, lost, or accidentally destroyed before being cashed. When a replacement check is issued and the vendor subsequently finds and cashes the original check, he must reimburse the amount of the replacement check. 12.3.2 WHEN THE SUPPORT SERVICE PAYMENT IS NOT REPLACED The Support Service Payment is not replaced when it is received by EBT Unless one of the criteria in Section 12.3.1 above is met, the check is not replaced. If the vendor cashes the check and the money is stolen, lost, or destroyed, the money must not be replaced. When a replacement check is issued and the vendor subsequently finds and cashes the original check, he must reimburse the amount of the replacement check. See Section 12.3.8 below for direct deposits.

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Page 1136

Official source

West Virginia Income Maintenance Manual Chapter 12

West Virginia Income Maintenance Manual Page 7 Chapter 12 Benefit Replacement

12.3 WV WORKS PROGRAM All initial, monthly and supplemental WV WORKS cash assistance benefits are issued by direct deposit or electronic benefits transfer (EBT). The information contained in Sections 12.3.1 – 12.3.5 below describes the circumstances under which a Support Service Payment, BA-67 or EBT card is replaced and the procedures for replacement. 12.3.1 WHEN THE SUPPORT SERVICE PAYMENT IS REPLACED Support Service Payments to a vendor may be replaced when one of the following conditions is met: • The check is not received by the vendor and has not been returned to the DOHS. • The check is received by the vendor, but is stolen, lost, or accidentally destroyed before being cashed. When a replacement check is issued and the vendor subsequently finds and cashes the original check, he must reimburse the amount of the replacement check. 12.3.2 WHEN THE SUPPORT SERVICE PAYMENT IS NOT REPLACED The Support Service Payment is not replaced when it is received by EBT Unless one of the criteria in Section 12.3.1 above is met, the check is not replaced. If the vendor cashes the check and the money is stolen, lost, or destroyed, the money must not be replaced. When a replacement check is issued and the vendor subsequently finds and cashes the original check, he must reimburse the amount of the replacement check. See Section 12.3.8 below for direct deposits.