Page 1135

West Virginia Income Maintenance Manual Chapter 12

West Virginia Income Maintenance Manual Page 6 Chapter 12 Benefit Replacement

12.2.2 WHEN SNAP BENEFITS ARE NOT REPLACED A SNAP replacement request must not be denied solely because required verification has not yet been submitted when clarification may still be obtained through worker contact. Replacement issuances are not provided in the following circumstances: When the issuance would normally be replaced, but the AG has not signed the DFA-SNAP-36 within 10 days of the date the client reports the loss. When the client does not report the benefit loss within the period of intended use or within 10 days of the specific incident. When benefits are issued into an EBT account.

EXCEPTION: When the EBT card is stolen before receipt by the client and benefits are fraudulently accessed, this situation must be reported to the DFA SNAP Policy Unit for specific replacement procedures.

loading…

Page 1135

Official source

West Virginia Income Maintenance Manual Chapter 12

West Virginia Income Maintenance Manual Page 6 Chapter 12 Benefit Replacement

12.2.2 WHEN SNAP BENEFITS ARE NOT REPLACED A SNAP replacement request must not be denied solely because required verification has not yet been submitted when clarification may still be obtained through worker contact. Replacement issuances are not provided in the following circumstances: When the issuance would normally be replaced, but the AG has not signed the DFA-SNAP-36 within 10 days of the date the client reports the loss. When the client does not report the benefit loss within the period of intended use or within 10 days of the specific incident. When benefits are issued into an EBT account.

EXCEPTION: When the EBT card is stolen before receipt by the client and benefits are fraudulently accessed, this situation must be reported to the DFA SNAP Policy Unit for specific replacement procedures.