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West Virginia Income Maintenance Manual Chapter 10

West Virginia Income Maintenance Manual Page 18 Chapter 10 The Case Maintenance Process

Sources That Are Considered Reported Example 1: An AG member calls to report that HUD has decreased his rental obligation for the same residence. Although the AG is not required to report this information, the change is made because it was reported by an AG member. • Changes reported during an application for burial assistance or an application or redetermination for any program of assistance that is entered in the eligibility system and includes an AG member. Sources That Are Considered Reported Example 2: A child is included in a SNAP AG with his mother. The next month the grandparents apply for SNAP, including the child of whom they now have physical custody. Although the child’s previous AG was not required to report this change, the child is removed from the AG so that he may be included with the grandparents. Sources That Are Considered Reported Example 3: A man applies for SNAP in April and reports that he moved in with his sister in March. He pays her $200 rent and is approved as a separate AG. The sister was previously approved for SNAP in January. The $200 does not put her over the gross income limit at which she is required to report, and the change occurred during the certification period. No change is made to the sister’s benefits except to note the income and living arrangements in case comments. • Information received on behalf of a client that results in changes made in the eligibility system for another program of assistance. Hospital Reporting Example: A call is received from the hospital, informing the agency of the birth of a baby, for Medicaid purposes. If the baby is added to the Medicaid AG, he is also added to the SNAP AG. • Returned mail received with a United States Postal Service (USPS) sticker indicating the client has moved out of West Virginia. If all other benefits in the case close, SNAP is also closed. If all benefits do not close, SNAP remains open and this must be addressed at next redetermination. If the case is SNAP only, benefits continue and is addressed at the next redetermination. • Information received from any source that the client was required to report. NOTE: This does not include SSI/RSDI payees, unless they are also the authorized representative or EBT cardholder. NOTE: This does not include information reported solely to verify eligibility for a TANF supportive service.