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Child Care Subsidy Policy October 1, 2024 62 6.5.1.5 If approved, payment may be backdated to the date of income eligibility. 6.5.1.6 If denied, the case manager shall notify the parent in writing that the exception was not approved, and the parent is responsible for payment to the provider (See Chapter 4, Need for Child Care, for additional exception requirements based on State Median Income (SMI) 6.5.2 Illness. In unusual, extraordinary circumstances, exceptions to eligibility policy can be requested. Exceptions will be granted on an individual basis and only in situations where the circumstances of the client are so different from the norm that the policy is unfair or inappropriate when applied to the individual client. Consideration is given to factors such as the age of the child, the child’s ability for self-care, the amount of supervision or hands-on care required for the child, and if there are other household members present who can aid in the supervision of the child. When an exception request is made, CCR&R case managers shall inform parents the approval is not guaranteed. The parent and provider must establish private payment arrangements to ensure that the provider is paid during the time the exception request is reviewed. The following steps should be taken to process an exception request. 6.5.2.1. The CCR&R Case manager will collect all relevant information needed for approval and enter the request into PATH under the Policy Exception Screen. The request must, at a minimum, contain the following information: A. Parent(s) name, address, and telephone. B. Name and birth dates of children. C. Number of people in the household. D. Family income. E. Reason for requesting an exception. This includes a description of the condition requiring the exception, the date the condition began, and an explanation of why care is needed. F. Resources explored for provision of child care prior to requesting child care services, i.e., community, family, volunteers. G. Amount family can financially contribute to the cost of the service. H. Probable consequences to the family if the exception is not granted. I. Anticipated length of time the exception is needed, and, for illness or injury, the length of time anticipated for recovery.