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TABLE OF CONTENTS October 1, 2024 Child Care Subsidy Policy iv 7.6. Responding to Payment Inquiries and PATH PLUS............................................................ 75 7.6.1. Payment Inquiries. ....................................................................................................... 75 7.6.2. PATH Plus..................................................................................................................... 76 7.7. Child Care Attendance Sheets (ECE-CC-10-G).................................................................... 76 7.7.1. Completion of Attendance Sheets. .............................................................................. 76 7.7.2. Sign In and Out............................................................................................................. 76 7.7.3. Accuracy of Records..................................................................................................... 76 7.7.4. Frequency of Submission............................................................................................. 77 7.8. Lost and Returned Checks. ..................................................................................................... 77 7.8.1. Returned Checks: ......................................................................................................... 77 7.8.2. Lost, Stolen and Misplaced Checks: ........................................................................... 77 7.9. Wage Garnishment Requests .................................................................................................. 78 CHAPTER 8: Improper Payments: Prevention, Identification, Measurement and Recoupment ...79 8.0 Improper Payments Overview.................................................................................................. 79 8.1 Maintaining Program Integrity................................................................................................ 79 8.2 Improper Payment Prevention Strategies............................................................................... 80 8.3. Types of Improper Payments .................................................................................................. 81 8.3.1. Worker Error................................................................................................................ 81 8.3.2. Misrepresentation......................................................................................................... 81 8.3.3. Programmatic Infractions ........................................................................................... 82 8.4. Referrals to Investigations and Fraud Management ............................................................ 83 8.4.1. Procedure for Referrals. .............................................................................................. 83 8.4.2. When Not to Refer to Investigations Fraud Management........................................ 83 8.5. Recovery of Improper payments............................................................................................. 84 8.6. Subsidy Participation and Improper Payments .................................................................... 85 8.6.1. Clients. ........................................................................................................................... 85 8.6.2. Unresolved Fraud Referrals and New Applications.................................................. 85 8.6.3. Providers. ...................................................................................................................... 85 8.6.4. Substantiated Misrepresentation in Child Care or other DOHS Programs........... 85 8.6.5. Exceptions for WV Works Participants..................................................................... 86 8.7 Billing Form Discrepancies...................................................................................................... 86 8.7.1 Using Critical Thinking ............................................................................................... 86 8.7.2. How to Address Use and Billing for Unauthorized Days and Times....................... 87 8.8 Corrective Action Plans ........................................................................................................... 89 8.8.1 Elements of a Corrective Action Plan......................................................................... 89 8.8.2 Procedures for Corrective Action for Child Care Resource and Referral Staff. ... 89 CHAPTER 9: CHILD CARE RESOURCE AND REFERRAL PROVIDER ORIENTATION AND PAYMENT ENROLLMENT.........................................................................................................92 9.0. General Provisions.................................................................................................................... 92 9.1. Overview: Enrolling Providers in the Subsidy System......................................................... 92 9.1.3. Notifications to Parents and Providers....................................................................... 93 9.2. Use of Providers in Other Counties and States...................................................................... 94 9.3. Child Care Provider Orientation............................................................................................ 94 9.3.1. Best Practices for Provider Orientation..................................................................... 94