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July 1, 2026

28 cooperates with the CSA or files a good cause claim. However, eligibility can be obtained for children on the case who are in foster care, subsidized guardianship placements, interim caretaker placements, and children in a court-ordered placement with a relative who receives the Kinship Care payment (see 4.7.1).

Example 1: Clark has two (2) biological children, Nancy and Dale, and one (1) foster child, Ryan. On April 7, the agency worker receives an action item that Clark is not cooperating with the CSA for Nancy and Dale and pends eligibility to send the Notice of Action Needed. Clark does not cooperate or claim good cause by the verification due date. On April 18, the agency worker runs eligibility to confirm Wisconsin Shares eligibility. Child Care remains open until the end of the eligibility period since it is not a program request (application or program add), or renewal, if all other criteria are met.

If an individual fails three (3) or more times to meet the child support cooperation requirements without good cause, the AG is not eligible for Wisconsin Shares for a period of at least six (6) months. This is referred to as a sanction period. Eligibility cannot be regained until all members of the AG cooperate with the CSA. If there is an existing sanction period during a new child program request (application or program add) or renewal, child care eligibility will fail. The parent can reapply for child care after the sanction period ends.

After the third instance, there will be a subsequent 6-month sanction period for each new instance of noncooperation because the parent has already failed to cooperate three (3) times.

Example 2: Terry has three (3) instances of noncooperation with child support. On December 20 Terry initiates her renewal due on December 31 and the agency worker receives an action item that she is not cooperating with child support. The agency worker pends for good cause and generates the Notice of Action Needed. On December 28, the agency worker runs eligibility to close Wisconsin Shares effective December 31 because Terry has not cooperated or claimed good cause. A fourth instance of noncooperation is created. Terry is not eligible until July 1, even if she decides to cooperate with the CSA before July.

This section last updated 7/1/2026

Section 4.7.3 Good Cause Publication A Child Support Cooperation & Good Cause publication (DCF-P-5600) must be provided to all Wisconsin Shares applicants and participants at the following times: • At application or program add for Wisconsin Shares • When a child is added to the Assistance Group • When a parent leaves the Assistance Group