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July 1, 2026

27 Section 4.7.1 Exemptions to Child Support Cooperation Parents with a child that is younger than 60 days and parents with unborn children are exempt from cooperating with the Child Support Agency (CSA) for that child.

Relatives or non-relative adults caring for a child are not required to cooperate with child support for a child that is not their biological or adopted child.

This section last updated 12/1/2022

Section 4.7.2 Child Support Noncooperation The Child Support Agency (CSA) determines child support cooperation for all individuals. If the CSA determines that a parent is not cooperating, they will notify the parent of the noncooperation decision and provide their justification for the decision. In CWW, the agency worker will receive an action item that child support cooperation has been updated after the CSA has entered the noncooperation in KIDS.

Income Maintenance (IM) workers determine if good cause for not cooperating with the CSA exists. If the parent is also applying for or participating in the Wisconsin Works (W- 2) program, the W-2 Financial and Employment Planner (FEP) determines good cause for both W-2 and Wisconsin Shares if both programs are open.

The agency worker must send a Notice of Action Needed (also known as the Verification Checklist) to the parent within seven (7) calendar days from the date the agency worker receives the notice of noncooperation from the CSA. The agency worker must send the Notice of Action Needed even if eligibility for the parent is closing at the end of the month for a different reason (unless the parent is moving out of state).

The Notice of Action Needed informs the parent that they are not cooperating with child support and that they have seven (7) business days from the issuance date on the Notice of Action Needed to cooperate with the CSA or file a good cause claim. The Notice of Action Needed includes a copy of the Good Cause Claim form, as well as a link to the electronic format of the Good Cause Claim form (DCF-F-DWSP2019-E).

On the eighth (8th) business day, if the individual has not cooperated with the CSA or submitted a good cause claim to the IM agency, the agency worker must run eligibility. Wisconsin Shares eligibility will close only when there is a new child care program request (application or program add) or renewal. When the agency worker runs eligibility during ongoing eligibility, noncooperation will not impact eligibility until the beginning of a new eligibility period.

Noncooperation Instances An instance of noncooperation will be automatically recorded in CWW when eligibility is run. When there is a new child care program request (application or program add) or renewal, and a first or second instance of noncooperation, the entire Wisconsin Shares Assistance Group (AG) will not be eligible for Wisconsin Shares until the individual