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July 1, 2026

194 The VPA may only be used when funds were paid to the provider. If the funds are still on the card, see Retractions. DCF reserves the right to reject any VPA submissions that do not align with the below allowable reasons for a VPA submission.

If the provider elects to return the funds through a VPA, the provider must complete the Voluntary Repayment Agreement form (DCF-F-5178-E).

VPA Process FAQ

Question Answer When should providers return funds through a VPA? Providers can voluntarily return funds for the following circumstances, including but not limited to: • Child was absent for 30 calendar days or more • Payment was made to an incorrect provider or incorrect provider location • Provider refused to care for the child or disenrolled the child • Provider was closed, except for closures listed in Section 14.9 • Parent was ineligible for the funds paid to the provider • Provider received funds in error Where should providers return VPAs? Bureau of Child Care Subsidy Administration (BCCSA), Program Integrity: Childcare@wisconsin.gov How should providers return the VPA? Providers may return a VPA via mail, email, scan, or fax. What happens when the VPA transaction is not successful? BCCSA will halt all benefit recovery efforts. The local agency and/or DCF is responsible for determining if a referral or investigation is appropriate. Can providers mail the VPA to BCCSA with a manual check? Yes. See the Contact Us tab for BCCSA’s mailing address. What if the provider refuses to use a VPA? A VPA cannot be enforced upon a provider. However, the local agency is responsible for determining if a referral or investigation is appropriate.