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July 1, 2026

10 Local agencies may be required to complete a Corrective Action Plan (CAP) to prevent future errors of the same type (see Appendix III – Local Agency Program Integrity Management).

This section last updated 7/1/2026

Section 2.3 Confidentiality All Wisconsin Shares case information is confidential. No person may use or disclose information regarding individuals applying for or receiving Wisconsin Shares for any purpose that is not related to the administration of Wisconsin Shares. Local agency records and data are confidential and should be open to public inspection or disclosure only when required by state or federal law. If local agencies have questions or concerns about disclosure, they should contact their local Corporation Counsel. If Corporation Counsel needs assistance, they may contact the Department of Children and Families (DCF) Office of Legal Counsel for assistance.

Safe at Home Safe at Home is a statewide address confidentiality program administered by the Department of Justice (DOJ) that provides those who fear for their physical safety with a legal substitute address to be used for both public and private purposes. Safe at Home allows participants to use and receive mail at an assigned address in lieu of their actual address and then forwards the mail to the participants' actual address free of charge. Verification of enrollment in the Safe at Home program is self-declared; a copy of the Participant Authorization card is not required. For more information about the program, see the Safe at Home page on Wisconsin Department of Justice website and Process Help Section 10.1.

No information regarding a Safe at Home participant’s actual address, including home, work, or school, may be shared under any circumstances, absent a court order. Any questions regarding this prohibition should be directed to DCF BEFORE releasing any information to anyone. This rule is absolute and includes sharing with other government programs and agencies. The parents’ Safe at Home mailing address can be shared with other programs as necessary.

There is no reason that local agencies need the actual home, work, or school address of a Safe at Home participant to determine eligibility or establish an authorization. Any verification received that includes the parent’s actual address must be censored or obscured prior to scanning the verification into the Electronic Case File (ECF). Anything regarding the parent’s actual address, including home, work, or school, must not be entered in CWW.

Government Agencies and Third Parties Information that is needed to administer Wisconsin Shares may be exchanged with other government agencies or third parties. This includes: