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July 1, 2026

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Chapter 2 Local Agency Requirements

Section 2.1 Local Agency Requirements Local agencies are responsible for administering the Wisconsin Shares child care subsidy program under the direction of the Department of Children and Families (DCF). Local agencies are prohibited from establishing procedures that are more restrictive than the policies and guidance described in the Wisconsin Shares Handbook. The department provides local agency direction through various methods, including but not limited to: • Wisconsin Shares Handbook • Operations Memos • Administrator’s Memos • Desk aids • User Guides • CARES Worker Web (CWW) Process Help • Resource documents • Templates • Child Care Help Desk responses for case-specific guidance • Child Care Program Committee (CCPC) meetings • Technical Assistance • Training resources

Specific local agency requirements are defined in the local agency’s State/County and State/Tribal Child Care Contracts.

This section last updated 7/1/2026

Section 2.2 Quality Assurance Reviews Local agencies are required to investigate, address, and/or correct any discovered errors for: • Federal Improper Payments (FIP) • Fraud and Claim Referrals • Subsidy Monitoring Reviews • Targeted Case Reviews (TCR)