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VIRGINIA DEPARTMENT

OF SOCIAL SERVICES ENERGY ASSISTANCE

06/09 VOLUME IX, CHAPTER D, APPENDIX C, PAGE 3 DT = Application received after program deadline Your application for (component) assistance has been denied. This is a seasonal Program and the application period has ended. Your application was received after the Program application period ended.

DU = Death of only eligible HH member The application for (component) assistance has been denied. A program eligible household member no longer resides in the home. Contact us if this information is incorrect.

DV = Not a resident of this locality Your application for (component) assistance has been denied because you do not live in this locality. Please apply in the locality where you reside prior to the application deadline.

DW = Application already on file Your application for (component) assistance has been denied because an application is already on file for another member in the household. (Note to LDSS: only use with a different case number)

DY = Failed to provide non-financial verification Your application for (component) assistance has been denied for failure to provide requested verifications. Please contact the LDSS and provide the requested verification for possible re- evaluation of your situation.

DZ = Current balance on electric account is zero Your application for (cooling) assistance was denied. Your current balance on your electric account is zero. CLOSURES

Regardless of the number of components for which a household is approved or the number of different types of assistance for which a case is approved, the system considers it one case. Any eligibility determination subsequent to the first one renders a closure code if the case is ineligible. In essence a closure code serves as a denial in many instances.

C0 = Payment issued or security waived No message sent to recipient

C1 = Income Exceeds Maximum Income Level Your application for (component) assistance was denied. Your total household income is over the income limit for the number of people in your home.

C3 = Ineligible living arrangement Your application for (component) assistance was denied. Your current housing situation does not qualify you for the Energy Assistance Program.

C4 = No energy expense Your application for (fuel or crisis) assistance was denied. Your household does not have a heating expense. TRANSMITTAL # 09-1