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Debit Card Information APPENDIX III and Procedures 7/22 Page 5

I. How to Change the Payment Issuance Method from Debit Card to Direct Deposit

Responsible Party Action

EW

Client Request • Upon receiving a request in writing or a completed Request for Change of Issuance Method form (032-03-0996) available at https://fusion.dss.virginia.gov/bp/BP-Home/TANF-and- VIEW/Forms - the EW will select from the Left Navigation, Eligibility  TANF Method of Issuance  Enter the case number  Search.

• The TANF Method of Issuance screen displays, the “Pay To” field will be prefilled with the name of the TANF Benefit Recipient selected on the SNAP/TANF Case Level - Details screen. At the Method of Issuance field click on the drop-down and select “Direct Deposit”. Click Submit.

• The bank account must be in the case name. Beside Issuance Method in the drop-down select the Direct Deposit.

• Under Direct Deposit Information, if using a voided check, enter the account “First” name. Enter the account “Last” name. Enter the “Bank” name.

• For Account Type select Checking or Savings from the drop- down. Enter the account number which is the second set of numbers located at the bottom of the check. Enter the account number a second time.

• Enter the routing number, which is the first set of numbers at the bottom of the check on the left hand side. The routing number and account number are separated by a colon. Click Submit. On the upper left corner of the message “Request has been Successfully Submitted” will display.

• If you are entering information from the Direct Deposit Enrollment form completed by the bank, enter the routing number and account number that is on the form from Section 2 of the form (032-03-0672). Click on Submit.

• On the upper left corner of the message “Request has been Successfully Submitted” will display.

TANF Transmittal 74