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Direct Deposit Information APPENDIX II and Procedures 7/22 Page 2

C. How to Process a Direct Deposit Request

Responsible Party Action

Client • The client must provide a completed and signed Direct Deposit Enrollment Authorization Form (032-03-672) and a voided check. A bank’s letter of verification on its letterhead or a recent monthly statement, either documentation with the client’s name, account, and routing information, may be used in lieu of a voided check.

• The client is to complete Section 1 of the form. Section 2 must be completed by the bank if the client does not have a voided check, canceled check, a bank statement or if the client wants their benefits directly deposited into their savings account.

EW • The case must be in on-going mode. The case name must be on the bank account. The bank account can be a checking or savings account.

• From Left Navigation in VaCMS, the Eligibility Worker selects: Data Collection  Eligibility  Method of Issuance.

• Enter the case number  Click Search  Enter the appropriate dates.

• The account name is pre-filled with the name of the TANF Benefit Recipient selected on the SNAP/TANF Case Level - Details screen. The bank account must be in the TANF Benefit Recipient name. In the Issuance Method drop-down, select Direct Deposit.

• Under Direct Deposit Information, if using a voided check, enter the account’s “First” name  Enter the account’s “Last” name  Enter the bank name.

• For Account Type select checking or savings from the drop-down. Enter the account number which is the second set of numbers located at the bottom of the check. Enter the account number a second time.

• Enter the bank routing number, which is the first set of numbers at the bottom left of the check. The routing number and account number is separated by a colon. Click Submit. The message “Request has been Successfully Submitted” will display.

• If you are entering information from the Direct Deposit Enrollment form completed by the bank, enter the routing number and account number that is on the form. Click Submit. The message “Request has been Successfully Submitted” will display.

TANF Transmittal 74