Additional Considerations for Supplemental Nutrition Assistance Program (SNAP)

Because of the limited time frames, complaints about expedited SNAP must be addressed immediately, by the quickest method possible.

DWS will process complaints involving SNAP pursuant to DWS Administrative Policy 1407 .

A customer must file a discrimination complaint with:

The Secretary of U.S. Department of Agriculture (USDA), or

The Administrator of Food and Nutrition Services (FNS), or

DWS, or

Both DWS and USDA/FNS

When a customer wants to file a discrimination complaint involving SNAP, staff can refer the customer to the following:

DWS: Equal Opportunity Liaison, eo@utah.gov , 801-526-9445 (voice), hearing/speech impaired, Relay Utah, 711, Spanish Relay 1-888-346-3162

Customers can file a complaint at https://jobs.utah.gov/department/contact/customer.html

USDA or FNS: https://www.usda.gov/oascr/filing-program-discrimination-complaint-usda-customer ; Director, Center for Civil Rights Enforcement, 1400 Independence Avenue, SW, Washing DC 20250-9410; 866-632-9992 (voice), federal relay for hearing speech/impaired at 800-877-8339, Spanish 800-845-6136; program.intake@usda.gov.