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Subject: SNAP Continued Responsibilities

Policy 24.25 Date of Last Review: 11/30//2023 Effective Date: 02/15/2023 Date of Next Review: 11/30/2026 RDA: SW22 Page 9 of 13 c. If verification of shelter costs for the new address is provided timely, enter the amount in the budget and determine the next month’s benefits with the deduction. Authorize the case, using the appropriate reason code. d. If verification of shelter costs is not provided, remove any existing shelter deduction from the budget and determine the next month’s benefits without a shelter deduction. 4. If the customer does not submit a change of address and the county learns of the change of address through returned mail, staff shall refer to below section Mail Received at County Office for SNAP Households on how to process the change. 5. SNAP households may transfer from county to county within the state and remain eligible for benefits without interruption. 6. When the household reports that they are about to move to a different county unless they have a valid address in the new county, do not transfer the case. 7. Tell the household to contact the department when they have a valid address in the new county; transfer the case when the address is provided. When a SNAP Household Moves out of State 1. When the department learns that a household has moved out of the state of Tennessee, take prompt action to close the case. • If the household reports they moved out of state and it is reported in the month of recertification or when a Mid-Cert form is due, the case can either be closed with the appropriate reason code or the case can be allowed to auto-close. 2. If the household contacts the department about SNAP benefits that remain in their EBT account in Tennessee, explain to the household that they may use the Tennessee Benefit Security Card in any state. When a member of the SNAP Household Moves Out 1. When the head of the household moves out. a. If the head of the household is moving with some but not all household members, remove the members that are not moving with the head of the household. The individuals that are no longer part of the household may file an application at any time. b. When there are multiple SNAP households in one case and the head of the case moves to a new county, the remaining households are not required to file a new application. i. It will be necessary to go through application registration to establish a new case. ii. When establishing a new case without a new application, be sure the certification period is unchanged.