Page 10

Subject: SNAP Continued Responsibilities

Policy 24.25 Date of Last Review: 11/30//2023 Effective Date: 02/15/2023 Date of Next Review: 11/30/2026 RDA: SW22 Page 10 of 13 iii. Document in the new case’s running record the circumstances and the reason that a new application was not required. c. The Eligibility Counselor will update the address in the case management system and document the circumstances in the running record and transfer the case to the new county if the move was to a new county. d. The Eligibility Counselor will send a request for shelter cost changes and allow the household to provide the requested information within ten (10) days. 2. When other household members move out that are not the head of the household. a. If a member of the household moves out, the Eligibility Counselor updating the change will delete the member or members moving out. b. The moving members may file an application at any time. When a Change Results in Increased Benefits 1. There are several changes in circumstances that entitle a household to increased benefits. 2. Although the household may be entitled to increased benefits, do not issue such increases until the change is verified. 3. If requested verification of a change in expense/deduction is not provided, remove the previous amount, and process the case without the deduction. Change that May Require a Supplement 1. A supplement does not go back to the day of the reported change or when verification was provided. Use a supplementary allotment to increase benefits when the change cannot be automatically effective the following month due to the system’s cutoff. 2. A supplementary allotment will be authorized only if the following criteria are met: a. The change has been verified; and b. It is too late in the month (after computer cut-off) to adjust the benefits received in the following month. 3. If the household is eligible for a supplement, it would be issued for the month after the change is reported and verified timely. 4. Staff shall refer to Supplements and Restorations for SNAP Households for further procedures. When a Change Results in Reduction of Benefits When the household’s benefit level decreases or the household becomes ineligible as a result of the change, determine the action to be taken and authorize the change so the appropriate notice can be issued through the case management system. Changes Affecting SNAP Households Receiving Families First 1. Anytime a household’s SNAP benefits are altered as a result of changes in Families First benefits or whenever the SNAP certification period is shortened to reflect changes in the