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Subject: SNAP Claims and Issuances

Policy 24.22 Date of Last Review: 11/30/2023 Effective Date: 08/15/2019 Date of Next Review: 11/30/2026 RDA: SW22 Page 11 of 15 When a HH moves to another state, TDHS shall initiate or continue collection action against the HH for any over issuance to the HH which occurred while it was under TDHS jurisdiction. L. Restoration of Lost Benefits 1. Restored Benefits a. The county office shall restore to the HH benefits which were lost when the loss was caused by an administrative error; or b. when an administrative disqualification decision for IPV is subsequently reversed; or c. when federal regulations specifically state that a HH is entitled to restoration of lost benefits. d. Benefits shall be restored for not more than twelve (12) months prior to whichever of the following occurred first: e. The date TDHS receives a request for restoration from a HH; or f. The date TDHS is notified or otherwise discovers that a loss to a HH has occurred. 2. Judicial Action a. The county office shall restore to a HH benefits, which were found by any judicial action to have been wrongfully withheld. b. If the judicial action is the first action the recipient has taken to obtain restoration of lost benefits, then benefits shall be restored for a period of not more than twelve months from the date the court action was initiated. c. When the judicial action is a review of a county office action, the benefits shall be restored for a period of not more than twelve (12) months from the first of the following dates: d. The date TDHS receives a request for restoration; or e. If no request for restoration is received, the date the fair hearing action was initiated; but f. Never more than one year from when TDHS is notified of, or discovers the loss. 3. Errors Discovered by the County Office a. If the county office determines that a loss of benefits has occurred, and the HH is entitled to restoration of those benefits, the county office shall automatically take action to restore any benefits that were lost. No action by the HH is necessary. b. However, benefits shall not be restored: c. If the benefits were lost more than twelve (12) months prior to the month the loss was discovered by the county office in the normal course of business; or d. Benefits were lost more than twelve (12) months prior to the month the county office was notified in writing or orally of a possible loss to a specific HH. e. Errors due to application/certification processing due to TDHS fault (i .e., certifications delayed for more than one (1) year), the restoration of benefits is limited to a period of