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Subject: SNAP Claims and Issuances

Policy 24.22 Date of Last Review: 11/30/2023 Effective Date: 08/15/2019 Date of Next Review: 11/30/2026 RDA: SW22 Page 10 of 15 d. IPV claims are not compromised at all and cannot be negotiated. 9. Staff shall refer to Methods of Collecting Payments for a Claim on the different methods used to collect payments for claims. For HHs subject to allotment reduction, the amount of SNAP to be recovered each month through allotment reduction shall be determined as follows: a. Administrative Error and Inadvertent HH Error Claims. For these claims, the amount of SNAP shall be the greater of ten (10%) percent of the HH’s monthly allotment or ten dollars ($10) per month. b. For IPV claims, the amount of SNAP shall be the greater of twenty (20%) percent of the HH’s monthly entitlement or twenty dollars ($20) per month. 10.Overpaid Claims If a HH has overpaid a claim, TDHS shall pay the HH any amounts overpaid as soon as possible after the overpayment becomes known. 11.Interstate Claims Collection a. When a HH moves to another state, TDHS shall initiate or continue collection action against the HH for any over issuance to the HH which occurred while it was under TDHS jurisdiction. b. If repayment cannot be obtained from the person who committed the IPV, TDHS shall initiate collection action against the HH containing the individual who was head of the HH at the time the act(s) of IPV occurred. c. If repayment cannot be obtained from such HH, TDHS shall initiate collection against any HH containing an adult who was a member of the HH in which the over issuance occurred. d. IPV claims are not compromised at all and cannot be negotiated. 12.Staff shall refer to Methods of Collecting Payments for a Claim on the different methods used to collect payments for claims. For HHs subject to allotment reduction, the amount of SNAP to be recovered each month through allotment reduction shall be determined as follows: a. Administrative Error and Inadvertent HH Error Claims. For these claims, the amount of SNAP shall be the greater of ten (10%) percent of the HH’s monthly allotment or ten dollars ($10) per month. b. For IPV claims, the amount of SNAP shall be the greater of twenty (20%) percent of the HH’s monthly entitlement or twenty dollars ($20) per month. 13.Overpaid Claims If a HH has overpaid a claim, TDHS shall pay the HH any amounts overpaid as soon as possible after the overpayment becomes known. 14.Interstate Claims Collection