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Subject: SNAP Claims and Issuances

Policy 24.22 Date of Last Review: 11/30/2023 Effective Date: 08/15/2019 Date of Next Review: 11/30/2026 RDA: SW22 Page 9 of 15 ii. The cost of further collection action is likely to exceed the amount that can be recovered. b. Intentional Program Violation Claims TDHS may suspend collection action on IPV claims when: i. TDHS has documentation that the HH cannot be located, or ii. For nonparticipating HHs TDHS has sent at least one (1) demand letter for claims under one hundred dollars ($100); at least two (2) demand letters for claims between one hundred dollars ($100) and four hundred dollars ($400); and the cost of further collection action is likely to exceed the amount that can be recovered. 6. Terminating Collection of Claims A claim may be determined uncollectible after it is held in suspense for three (3) years. TDHS may use a suspended or terminated claim to offset benefits. 7. Collection Action When the Household Composition Changes When the membership of a HH with an over issuance claim changes, collection action will be initiated as follows: a. Inadvertent Household and Administrative Error Claims i. TDHS shall initiate collection from the HH containing the head of the HH at the time the over issuance occurred. ii. If repayment cannot be obtained from such a HH, TDHS shall initiate collection from any HH containing an adult who was a member of the HH in which the over issuance occurred. b. TDHS may grant a HH relief in repayment of their claim(s) dependent on the HH’s economic capability to repay the claim within three (3) to five (5) years if the HH is inactive on benefits and the claim is not certified on the Treasury Offset Program. i. Language has been added to the request for repayment letter that the HH may request consideration to waive or reduce the repayment on their claim. ii. The notice of the right to request a waiver is printed on each claim notice. 8. Intentional Program Violation Claims a. TDHS shall initiate collection action against the HH which committed an IPV and received the over issuance for which the claim was established. b. If repayment cannot be obtained from the person who committed the IPV, TDHS shall initiate collection action against the HH containing the individual who was head of the HH at the time the act(s) of IPV occurred. c. If repayment cannot be obtained from such HH, TDHS shall initiate collection against any HH containing an adult who was a member of the HH in which the over issuance occurred.