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Subject: SNAP Rights and Responsibilities of Applicants/Participants

Policy 24.00 Date of Last Review: 11/30/2023 Effective Date: 11/01/2019 Date of Next Review: 11/30/2026 RDA: SW22 Page 5 of 9 v. List of names, titles, office mailing addresses, and office telephone numbers of parties involved, including the chief local agency or other subrecipient official and the State administrative official responsible for the program, vi. A report of the specific amount of assistance provided during the last three (3) fiscal years and the program authorities under which the assistance is extended, vii. Letters from the State agency advising the local agency or other subrecipient of failure to comply, viii. A statement of the defenses the local agency or other subrecipient may be expected to raise, and ix. Recommendation for enforcement proceeding or for permission to pursue voluntary compliance efforts. 3. TDHS staff will be trained annually on Civil Rights, Language Assistance Services, and Reasonable Modifications. G. Availability of Information 1. Public Information a. SNAP Policy is available for use by TDHS staff and the general public. The policy is accessible via the internet at http://www.tn.gov/humanservices/topic/supplemental- nutrition-assistance-program-snap on the SNAP web page under Reports and Information. b. Copies of the SNAP Policy may be requested by public custodians, at their own expense, who: i. request the policy for use by the public; ii. are centrally located and publicly accessible to a substantial number of the recipient population; and iii. agree to accept responsibility for filing all amendments and changes forwarded to them by TDHS. c. Other groups, agencies or individuals serving a substantial recipient population who wish to copy the policy, agree to file all amendments and changes forwarded to them by TDHS, and who commit themselves to using the policy for informational purposes (i.e. not attempting to determine an individual’s eligibility for assistance or determining appropriate action for TDHS) may do so at the discretion of the Commissioner or his/her designee at their own expense. d. Upon request, specific policy materials necessary for an applicant/recipient, or his/her representative, to determine whether a fair hearing should be requested, or to prepare for a hearing will be made available to the applicant/recipient, and/or his/her representative without charge. e. Copies of portions of the manual will be made available electronically to students, researchers, and other agencies upon request.