Page 153

Page | 152 c. If it is a 6 month report form, the Benefits Specialists should incomplete the form and send the EA-349 requesting information about the employment. d. If it is a renewal, the EA-300 should be sent requesting information about the employment.

8404.4 NDNH INFORMATION: RESPONSE FROM HOUSEHOLD REQUIRED If the new hire date is not considered an interim change, then the household was required to report the employment information at the application, six-month report, or renewal and the following steps will be followed:

1. Send the EA308 Information Request - Required Report of New Hire and allow the household 10 days to provide the information a. If the requested information is received, any necessary corrective action must be taken allowing for 10-day notice b. If the information is not received, close the case with 10-day notice

2. If the household provides verification of the employment, then adjust benefits appropriately with 10-day notice and complete a claim, if necessary. a. If the verification of employment results in a reduction of SNAP benefits or in case closure, report that information to SNAP program staff (see reporting instructions below).

3. If the information is not received close the case a. Send the EA324 Wage Verification Form to the employer. If the EA324 is returned, then a claim can be completed, if necessary. b. Document in the case file that there may be an outstanding claim issue. If the household reapplies at a later date, the Benefits Specialist will follow-up with the household on the employment. If the household needs assistance verifying their employment information, the Specialist can utilize the employer information that was sent with the NDNH match. The employer may be contacted using the EA324 employment verification form sent to the address from the NDNH hit.

8404.5 REPORTING NDNH RESULTS TO SNAP PROGRAM STAFF Benefit Specialists will be required to report results for each NDNH hit back to SNAP program staff. Each month, a spreadsheet will be sent with each NDNH hit.

The Specialist must complete the following fields on the spreadsheet for each hit: 1. Information Already Known (will be completed by SNAP program staff)  Yes (already knew about employment). If yes, no additional information is needed.  No (did not know about employer). If no, move on to #2. 2. Interim Change (will be completed by SNAP program staff)  Yes. Choose “Yes” if the hire date listed is considered an interim change.  No. Choose “No” if the hire date is not considered an interim change.

3. Employment Verified  Yes. If yes, move on to #4 and #5.  No. If no, no additional information is needed.

4. Resulted in Reduced Benefits  Yes. Choose “Yes” if the NDNH hit resulted in a reduction in SNAP benefits.  No. Choose “No” if the NDNH hit did not result in a reduction in SNAP benefits.