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5. Resulted in Case Closure Yes. Choose “Yes” if the NDNH hit resulted in case closure. No. Choose “No” if the NDNH hit did not result in case closure.
8404.6 USE AND DISCLOSURE OF NDNH INFORMATION Federal regulations strictly limit the use and disclosure of information received through the NDNH to purposes directly related to the administration of SNAP. NDNH information must be safeguarded and may not be released to any agency or individual, including the applicant or recipient.
Do NOT print or include NDNH information in case files. Information that specifically addresses where the hit came from (NDNH) will not be included in the case file or the narrative. When referencing the hit from NDNH, the Benefits Specialist should narrate that the information was received through computer matching.
8405 SPECIAL PROCEDURE FOR CHILD SUPPORT INCOME OF TANF RECIPIENTS If a customer is receiving TANF, any court ordered child support payments are to go to DCS rather than to the TANF recipient. If an individual applies for TANF, the EABS will deny TANF if the amount of child support received equals or exceeds the TANF grant.
If TANF is ongoing, the customer will not receive and child support from DCS until the TANF for that child has ended. At that point, the child support payments are directed to the customer.
According to state law, TANF recipients must return to DSS any child support payments they receive from the payor of support. When a Specialist finds that a TANF recipient is getting direct child support payments, the specialist must report that information immediately to the Division of Child Support.
8406 BENDEX/SDX
If documentary evidence of social security benefits or Supplemental Security Income (SSI) is not readily available from the applicant, the benefits specialist may verify income through the State Verification and Information Exchange System (SVES), Beneficiary Data Exchange (BENDEX), or the State Data Exchange (SDX).
The SDX and BENDEX files are used to verify other eligibility criteria such as VA, RSDI, or railroad retirement benefits. If SVES, BENDEX or SDX information contradicts the household's information, the benefits specialist may use the household’s verification if it is more current.
Information verified through SVES, SDX, or BENDEX need not be re-verified. Example Narrative 1: Information was received from computer matching that James may be employed with Disney World. New Hire notice was sent to James.
Example Narrative 2: James did not report information on his 6 month report about possible employment with Disney World. We received notification through computer matching that he began employment on June 12th at Disney World. EA-349 sent requesting verification of this employment.