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A client may transfer from one provider to another through the following process:

• A client must notify the Control Center either by telephone or in writing and receive approval prior to the transfer. • The effective date of the transfer will be the first Monday following the seventh working day after the Control Center receives the phone call or written notice from the client requesting the transfer. To determine the effective date of transfer, the day the Control Center receives the phone call or written notice is considered day one of the notice. See EXCEPTION below. The child care worker begins counting seven working days from that date. In counting the seven days, State observed holidays [i.e. 4th of July, Labor Day, etc.] or weekends are not included, as they are not considered working days. Whatever date the seventh working day falls on, the transfer date will be the following Monday. EXAMPLE: A request is made on Wednesday. Counting seven working days beginning with Wednesday, the working day would fall on Thursday of the next week. The transfer date would be the next Monday following this Thursday. EXCEPTION: If notification is received on a Thursday, then Friday is counted as day one. If notification is received any other day of the week (Monday, Tuesday, Wednesday or Friday), that same day is always counted as day one. NOTE: When a client requests a transfer from a FFN provider, the connection will be ended the first Sunday following the request. No notice is required to the FFN provider. Notice may be waived under unusual circumstances if sought by the client and approved by a supervisor. The Control Center will notify the provider if the waiver is approved. The previous provider will not be paid after the start date is established for the new provider.