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855 Chapter 4:Working with families • Section 14: Engagement in REP Services (07/2026) And additionally, the following re-engagement details should be included: • The situation (i.e., what led to the re-engagement) • The members of the Re-engagement Review Team • Mental Health concerns (if applicable) • Medical concerns or known disabilities (if applicable) • Cognitive or learning concerns (if applicable) • Addictions concerns (if applicable) • Known DV concerns within the past 6 months (if applicable) • Potential challenges • Resources identified to support the participant Note: The updated FSSP does not need to be mailed to the participant, since they will receive a corresponding re-engagement letter. Re-engagement appointment/staffing The re-engagement appointment provides the participant an opportunity to share what has changed in their situation and what is preventing participation. This staffing provides ODHS a structured process of reviewing for possible limitations or challenges, and allows Family Coaches to provide resources, and encourage participation in their goals or with services. A face-to-face meeting is recommended for the re-engagement appointment but can also be conducted by phone if there is a hardship for the participant. During the re-engagement appointment, ODHS must provide participants with: • A review of REP program requirements (7819); • A review of the formal re-engagement process; and • A review of possible outcomes.
These three components should be provided with the help of forms translated into the preferred language and/or with language interpretation, as applicable. These allow the participant to make informed decisions regarding program requirements, expectations, and outcomes for potential non-participation. ODHS works with the participant to re-evaluate their current FSSP activities and modify the FSSP based on the participant’s current goals, strengths, challenges, and resources. Using strength-based practices, re-engagement appointments should: • Be used to gather information for ODHS to determine “good cause” or “no good cause but no DQ” for non- participation in their FSSP; • Provide the participant an opportunity to complete screenings they may have missed such as learning needs, mental health, or substance use; • Provide the participant a referral for evaluations identified during a screening; • Provide the participant with information or referrals to additional community resources;