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696 Chapter 3:Processes and procedures • Section 4: Individual loss and restoration of benefits (07/2026) Benefits are restored to the group containing the largest number of people who were benefit group members at the time the loss occurred. If the location of this group is unknown, restore benefits to the benefit group containing the primary person at the time the loss occurred. Restorations are limited to the most recent 12-month period for all programs except JPI. JPI may be restored only for the four preceding months. Click here for Overpayments. Oregon Administrative Rule(s) 461-165-0210 — Calculating Restored and Supplemental Benefits 461-195-0551 — Methods of Recovering Overpayments 461-180-0130 — Effective Dates; Restored Benefits Replacing benefits Lost, stolen or undelivered checks: Payment alert procedures begin when a payee reports a check was lost, stolen, destroyed or not received and completes an Affidavit Concerning Lost Check (DHS 138A). A replacement check should be issued if the original check is still outstanding and the payee claims any of the following: • The original check was not received. Allow five postal service working days from the date the original check was issued before issuing a replacement. • The original check was received but not endorsed. Issue a replacement check without a waiting period if the unendorsed check was received and has been lost, stolen or destroyed. • The original check was received and endorsed but not cashed before it was lost, stolen or destroyed. Issue a replacement check if the check was destroyed and remnants of the check are provided as evidence or if the check was noted by the payee “for deposit only.” A dual-payee check should be replaced only if: • The individual completes an affidavit that the unendorsed check has been lost, destroyed or stolen, or • The individual has endorsed the check and the second party completes A replacement should be issued for an original check (which the payee has reported as lost, stolen, destroyed or not received) processed by the state treasurer for payment only after: • The Business Security Unit has begun forgery procedures, and • The individual has completed a forgery packet. The written report by the Oregon State Police on the handwriting analysis of the check signature is binding on SSP. The payee has the right to prove the analysis incorrect. Replacement checks cannot be issued in either of the following situations: • The individual fraudulently cashes a dual-payee check without the second party’s signature. The second party can take civil action against the individual to recover the money, but the branch office does not replace the