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600 Chapter 3:Processes and procedures • Section 1: Acting on reported changes (07/2026) Other resources Add or Remove Member / Change Head of Household *includes screenshots: Adding and removing household members (including newborns); changing the head of household (HoH) Third Month Eligibility Flow Chart Household Composition Toolkit: Links to available resources, frequently asked questions, and common scenarios. Case Composition: Includes reasons why someone should be listed on a case Income changes Income changes during the benefit period should be reported by participants according to the program’s specific reporting system. For changes that are required to be reported, individuals may report by telephone, office visit, online, report form, fax or other written notice. Changes reported for one program are considered reported for all programs in which the individual participates and should be acted on according to the requirements of each program. If the income change is required to be reported, verification of new income is required unless it clearly places the household above the ongoing and exit income limits for a program or, for medical programs, it meets reasonable compatibility. Changes in income are generally effective the next month after they are reported; however, there are some situations and programs that allow the change to take effect the same month in which the change is reported. Whenever a change results in a reduction in benefits, there must be enough time for a timely reduction notice to be sent. Increases in benefits do not require timely continuing benefit decision notice. Click here for Simplified Reporting System (SRS). Click here for Change Reporting System (CRS). Click here for Transitional Benefit Reporting System (TBA/TBS). Click here for Medical Reporting Requirements. SNAP When any change is reported, regardless of whether it was required, it must be acted on for SNAP.

The reported data must be entered into ONE, and a case note added. ONE will determine if any action is required, and will recalculate the SNAP benefit if appropriate.

Some changes initiated by the state or federal government affect significant portions of or the entire caseload. Because ODHS|OHA is notified of these changes by the agencies responsible, individuals do not need to report the following changes when they occur: • Periodic cost-of-living adjustments to SSB, SSD or SSI benefits • Periodic cost-of-living adjustments to other assistance programs administered by ODHS|OHA • Changes in eligibility criteria due to legislative or regulatory actions • Adjustments to SNAP countable and adjusted income limits, Thrifty Food Plan, dependent care deduction, utility standard, excess shelter deduction, homeless shelter deduction, and/or standard deduction. These adjustments generally are effective Oct. 1. No notice is required for these mass changes.