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455 (07/2026) Chapter 2:Eligibility • Section 6: Non-financial eligibility connection or listing process. The situation screen shows the link between the case and all current and past providers (press F9 to scroll to the next situation). • Billing forms: A child care billing (CCB) is issued to the approved provider. From the situation screen, type BU (billing update) in the Fast Path and hit enter to view the CCB information. To view previous months, change the date in the “Ben mo” (benefit month) field. For ongoing cases, the CCB for the following month is issued at end of month cutoff. End of month cutoff is the fourth business day before the end of the month. • Provider payment: The provider may bill at the beginning of the month for the time the child is scheduled to be in care by completing the CCB and sending it to DPU. The CCBs are sent directly to data entry for imaging and payment. Some CCBs will be pulled out for manual review. These include billings with a reported change, copay not met, missing signatures or other errors. When the payment is issued, it is recorded on the provider pay (PPS) system and notices are sent to the parent and the provider. Branch-authorized child care payments Payments to providers typically should never be issued out of the branch office. There are a limited number of situations where a child care payment can be made by a branch-authorized check instead of by JCCB; however, these situations are handled directly by DPU. A special pay check can be written as follows: • DPU issued: To the approved provider for an interim check to meet the provider’s emergency. A provider’s emergency is normally defined as a 72-hour eviction notice, shut-off notice or unexpected expenses due to a domestic violence situation. The emergent situation must be caused by circumstances outside of the provider’s control, especially when there has been an agency delay in issuing the billing form, the case has not been updated or the participant did not turn in paperwork on time for continued eligibility, etc. Providers with an emergent need should be directed to contact DPU for assistance. DPU will discuss the provider’s options to help the provider determine how to best meet their needs. Emergent provider payments should only be issued by DPU and not out of the branch office. • DPU issued: To the participant and the approved provider (as a dual-payee check), when the computer system support is not available to make full payment. This is used to issue special high needs payments for children approved through Inclusive Partners. Child care payments should never be issued directly to the parent. This practice is not allowed. Payments for child care can only be made directly to a provider who has been listed and approved to receive ERDC payments. This assures the provider and anyone with access to the children have had appropriate background and Child Protective Service history checks and the care is being provided at a site that has met all basic health and safety requirements. Billing form time limits Child care billings (CCBs) expire 90 days from the issue date. If they are received after that time, DPU must determine if the provider had good cause for returning the form late, before any replacement billing form is issued. Canceling and reissuing CCBs In most circumstances, CCBs are not canceled and reissued once they have been sent to the provider. A billing