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456 (07/2026) Chapter 2:Eligibility • Section 6: Non-financial eligibility form should never be canceled and reissued if this results in a decrease in the authorized hours or an increase in the copay amount. However, there are limited situations where a billing form can be canceled and reissued to increase the authorized hours or decrease the copay amount. These situations include: • Administrative error: The original billing form was incorrect because of an administrative error. • Job loss or reduction of income: The caretaker reported a job loss or an ongoing reduction in timely pay, and the caretaker does not have enough income in that month to pay the copay. The change must make a difference of at least $25 in the copay amount. • Increased work hours: The caretaker reported and verified an increase in work hours in the current month, and the caretaker does not have enough income in that month to pay the additional cost of child care caused by the increased hours. • Reported after CMS cutoff: The caretaker reported a change during compute deadline and the CCB has already been issued for the next month. • Timely report in the beginning of the next month: A change that will benefit the family occurs toward the end of a month. It is effective the month after the change occurs when it is reported in a timely manner (within 10 days). To cancel and reissue a CCB: • Reduce income or increase hours in ONE for all situations except AWS or AMT. • Email DPU.Childcare@DELC.oregon.gov (for all situations). • DPU will need to know the case number, provider, month and new copay amount or new number of authorized hours. Include information about any special coding like AWS or AMT when the case cannot be updated.
Use the electronic form Child Care Billing Change/Issue Request, provided by DPU. Click here for examples: Child care payment process. Oregon Administrative Rule(s) 461-190-0211 — Case Plan Activities and Standards for Support Service Payments; JOBS, Pre-TANF,
REF, REP, SFPSS, TA-DVS, TANF 414-175-0085 — Direct Payment Providers 414-175-0075 — Child Care Provider Eligibility Standards, Payments Rates, Payment Limits, and Payable Hours 461-160-0040 — Dependent Care Costs; Deduction and Coverage 414-175-0080 — Eligibility of Child Care Providers 414-175-0082 — Disqualifying Criminal History of Provider 414-175-0096 — Provider Hearings 461-025-0310 — Hearing Requests 414-175-0095 — Hearings 414-175-0025 — Categorical Eligibility for ERDC