340:50-10-3 Initial issuance of Electronic Benefit Transfer (EBT) card

(a) Oklahoma Human Services (OKDHS) issues an Access Oklahoma electronic benefit transfer (EBT) card to an eligible household's payee and authorized representative designated per Oklahoma Administrative Code (OAC) 340:50-3-1(b)(3). When a household receives both Supplemental Nutrition Assistance Program and Child Care Subsidy benefits, the household may choose a different authorized representative for each program. (b) OKDHS issues an EBT card when a payee or authorized representative visits the OKDHS office and has not previously been issued a card. If the payee or authorized representative changes, the new payee or authorized representative meets this requirement. (1) To obtain a card, the payee or representative must view a training video and verify his or her identity; and (2) The payee or representative selects a personal identification number in the OKDHS office or by calling the number on the back of the EBT card. (c) An EBT card is issued to the payee or authorized representative when the person: (1) requests a replacement card; or (2) has never had an EBT card and requests it over the phone.