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Division of Welfare and Supportive Services B-230.6 Eligibility and Payments Manual ISSUING BENEFITS 20 Jan 01 MTL 01/20 Who Receives an EBT Card The head of household may allow an authorized representative or other household member to use the card at their discretion; but the head of household remains responsible for all benefits accessed with the EBT card. Under special circumstances, the head of household may request and be approved to have a second “active” EBT card issued to their Authorized Representative. This card will access the same benefit account, but have its own associated PIN selected by the Authorized Representative. The case manager may approve the Authorized Representative for their own EBT card if: ● a written request is made by the head of household, ● the authorized representative does not reside with the head of household, and ● the household presents compelling reasons for the necessity of an additional card. Example: An elderly recipient’s Authorized Representative (A/R) lives across town and does the majority of the household’s shopping at a grocery outlet close to A/R’s home. After shopping, the A/R then delivers the groceries to the recipient. It would be inconvenient for the A/R to travel across town to pick up the EBT card, shop and then return with the groceries. In addition, the recipient does not wish to give the A/R her card as they often pick up fresh milk and vegetables at a local market. There will be no more than two “active” EBT cards for one benefit account at any one time. 240 INDIVIDUAL CASE IDENTIFICATION (ICI) NUMBER The Individual Case Identification (ICI) number is assigned by NOMADS when a case is registered and is displayed on the APPL screen. When an EBT card is issued, the ICI links the card to a case with the electronic benefit account. The ICI is also used by the system when transmitting the demographic file and the benefit file to the EBT provider. Note: An EBT card cannot be issued until the case is registered in NOMADS, and an ICI number is generated by the system.