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540 DIVISION OF WELFARE AND SUPPORTIVE SERVICES Child Care Policy Manual • The household requests a reduction or termination Example: The case manager takes an action on 1/8 to terminate the case per the customer’s request. The effective date of the termination would be 1/9. A Notice of Action is mailed to the customer. RENEWAL APPLICATIONS At-Risk and Discretionary funded households must re-qualify for benefits at the end of each certification period to continue to receive assistance. Refer to MS 541 for information regarding renewals for NEON funded households. For certification periods greater than 30 days, the household must be notified in writing that they must apply for renewal. Written notification must be sent no sooner than 45 days or less than 20 days prior to the end of the current certification period. The household must submit a new application for benefits by the last day of the current certification period to be considered a timely renewal. If funding is not available and the household reapplies for benefits prior to the end of their current certification period and all eligibility requirements are met, they may receive continued benefits without being placed on a wait list. If the household applies after the end of their certification period and funding is not available in the category for which they qualify, they may be placed on a wait list. Verification used to re-establish eligibility must be current (within the last 30 calendar days from the date the application is date stamped received). The case manager must review the previous income to project the future income. If the customer is changing jobs or anticipates a change, their income must be projected as explained in MS 312. Note: If the new income projection reduces the household to a subsidy percentage that is not currently being served because of funding shortages, but remains under 85% of SMI, eligibility will continue for an additional 12 months at the new subsidy percentage. If all required verification is not received with the application, a Request for Information form must be sent to the household allowing at least 10 calendar days to provide the information. When the due date falls on a weekend or holiday, the due date is the next working day. If the required verifications are received within the requested period and all other eligibility requirements are met, the case manager must act on the application within 10 calendar days from the date the required verifications are received. If the required verification is not received within the requested period, take no action to deny the renewal application until the date the renewal would have been effective. If the required verifications are provided before the date the renewal would be effective and all other eligibility requirements are met, the case manager must take action to complete the renewal process within 10 days of receipt of the required verifications. Renewal applications must be evaluated for changes that would affect the current certification period. The effective date of the change is the date the renewal application is dated stamped as received by the Child Care agency. Do not take negative action on the current certificate if advance notice of adverse action is required and there is less than 11 days to the end of the current certificate. 500-Ongoing Case Management [10] MTL 01/24 July 1, 2024