Page 93

541 DIVISION OF WELFARE AND SUPPORTIVE SERVICES Child Care Policy Manual Note: If the required verifications are not provided within the requested period, terminate the current application allowing advance notice as required per MS 532. Renewal Applications for NEON Funded Households Once a customer has been approved for NEON funded subsidy, neither an application for renewal, nor a Customer Agreement is required to continue receiving NEON funded services unless an interruption in TANF benefits, greater than a calendar month, has occurred since the previous referral was received. Child Care case managers must notify the DWSS case manager that a new NEON referral is needed at least 10 days before the expiration date by submitting a request to: NEON@dwss.nv.gov. Case managers are not required to notify customers that they must submit a renewal application; it is the DWSS case manager’s responsibility to evaluate the customer’s child care needs and issue a new referral when needed. If the child care certification period has expired and a new referral is received, the new certification period should be based upon the dates requested on the new referral. Refer to MS 116.1 for more information on NEON Referrals. 500-Ongoing Case Management [11] MTL 01/24 July 1, 2024