Page 86

DIVISION OF WELFARE AND SUPPORTIVE SERVICES Child Care Policy Manual the household of any increase/decrease/termination with a Notice of Action, form 2158-WC and a new Certificate must be issued for all Certificate cases. Receipt of third-party calls or verification reporting changes may also be used. Third-party calls reporting changes need clarification and/or supporting verification before impacting eligibility and/or subsidy benefits. 522.1 Moves within the State If a household moves to an area covered by a different child care office, the case must remain open and be transferred to the appropriate office within 3 business days of the reported change. Once received by the new office, the case manager must update the case and request any necessary verification within 10 calendar days. Requests must be made via a Request for Information (RFI), form 2156-WC allowing the customer 10 calendar days to provide the verification. When the due date falls on a weekend or holiday, the due date is the next working day. Note: If the move results in the need to change providers, the case manager should end the current child enrollment record prior to transferring the case. Case managers must not re-calculate eligibility at this stage. 522.2 Household Composition Changes When required household members leave or join the household, case managers must determine if the change has a positive or negative impact on the case. For changes that have a positive impact, the effective date of the change is the date the change occurred for timely reporting and the date the change is reported or discovered for untimely reporting. For changes that have a negative impact, the effective date of the change is the date the change is reported/discovered for timely reporting and the date the change occurred for untimely reporting. Temporary absences for up to 90 days are allowed when the child(ren) is expected to return to the household. If the child(ren) remains in Nevada, child care can continue to be used without an eligibility determination for the 2nd household if they are using the same provider and the responsible parent on the case agrees to pay any fees or overages incurred during the temporary absence time period. Note: When a child leaves one subsidy household and joins another subsidy household (other than a temporary absence as explained above), the left household date is the first full day the child was not present in the home. The entered household date in the new case is the first day the child was present in the home. These dates may be the same, if the child left one subsidy household to join another subsidy household, as in the case of foster or CPS children reunified with their family. When it is reported or discovered that a foster child has moved out of the home, the case manager must evaluate all cases which are affected by the change and update the cases appropriately. Note: Foster children who are adopted by their foster parent(s) must continue to receive child care for the remainder of the certification period if all countable household income is below 85% SMI. Since there are system requirements regarding name and social security number changes for adopted children, the adopted child must be removed from the foster group set and added to the traditional group set in NCCS but should still be served at 100%. 500-Ongoing Case Management [4] MTL 01/24 July 1, 2024