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Effective Date: April 1, 2009

Approval Date: ____________ 9

The NJ FamilyCare website (www.njfamilycare.org) was updated to reflect not only program changes, but to include an extensive question and answer section. The most frequently asked questions and other possible issues or questions that a potential applicant might have are addressed on the web site.

WebMD, a nationwide web-based information resource for medical issues, includes information regarding NJ FamilyCare on its web site, including the application form, which facilitates completion of the application in such sites as hospitals, where intake and billing staff can assist parents in applying for NJ FamilyCare coverage for their children.

Community Partnerships:

The Insure Kids Now hotline, 1-800-KIDS-NOW, is available nationwide to connect interested families to NJ FamilyCare information. In our state, this number rings through to the Division of Medical Assistance and Health Services Solutions Unit for follow up.

In 2000, NJ FamilyCare was launched with a statewide multimedia advertising campaign.

The Robert Wood Johnson Foundation “Covering Kids” project continues to support enrollment of eligible, uninsured children.

Over 500 application assistance sites continue to conduct outreach and enrollment activities throughout the state. They consist of community-based organizations, faith-based organizations, healthcare providers, and other governmental agencies. State staff provides training for their workers and keeps them updated as to any changes to the program.

Posters: NJ FamilyCare sends posters to libraries, laundromats, enrollment sites, video stores, diners, and YMCAs. The posters focus on utilization of health services, such as immunizations and well-child check-ups, as well as providing NJ FamilyCare information.

Medical Assistance Advisory Council (MAAC): The NJ FamilyCare Advisory Committee is a part of the MAAC, which is comprised of interested community agencies, consumers and stakeholders such as Legal Services of New Jersey and the Association for the Betterment of Citizens with Disabilities. The MAAC meets quarterly and receives information regarding NJ FamilyCare and other Medicaid programs and provides comments and input regarding the information and the programs.

McDonald’s: The New Jersey Commissioner of Human Services helped NJ FamilyCare launch the Ronald McDonald CareMobile in Trenton. It is a mobile unit that covers areas in Central and South Jersey where many children do not