Page 3

“Helping People Living Better Lives”

| pg. 3 may also request a paper application by contacting your local office or requesting one be sent by mail when contacting ACESSNebraska at the above phone number.

7. Q: Are child care subsidy applications accepted on the weekends as the August 28, 2021, effective date falls on Saturday? A: ACCESSNebraska is open Monday - Friday 8:00 AM CST - 6:00 PM CST. Online applications are available 24/7 at www.ACCESSNebraska.ne.gov. The application will not be received in the system until the next business day which will then secure the application date. 8. Q: Will my family fee increase or decrease due to the increase in the FPL income limits? A: If a household’s income remains the same their family fee will not increase or decrease. Family fees are based on 7% of the household’s gross income. If you have had a recent decrease in income contact ACCESSNebraska at 1-800-383-4278, Omaha: 402-595-1258, Lincoln: 402-323-3900 to see about decreasing your family fee. 9. Q: Can I use any child care provider for the child care subsidy program? A: The child care provider must be an enrolled child care subsidy provider. If the child care provider is not currently enrolled as a subsidy provider, the subsidy eligible household can refer any provider by contacting ACCESSNebraska. ACCESSNebraska will need the following information for the unenrolled provider: provider name, provider address, provider telephone number, and provider Social Security Number (SSN) or Employer Identification Number (EIN). The requested provider and all staff must complete Nebraska Prepare to Care (a free online health and safety training), pediatric Cardiopulmonary Resuscitation (CPR), and First Aid training prior to approval. Background check results for all household members age 13 or older are also required before approval if care is provided in the provider’s home. Some relatives may be exempt from some of these requirements and that determination will be made after the referral is reviewed by DHHS. The enrollment process must be completed before the requested provider will be reimbursed for any care provided. The options available during enrollment include selecting a provider who is currently enrolled, selecting to private pay the unenrolled provider or the provider may be willing to provide care free of charge. Authorizations will start from the date of enrollment. 10. Q: I was previously informed I am not eligible for child care subsidy due to a self- sufficiency clause. Will I become eligible for the program due to the newly increased FPL income limits? A: If the child care case was closed due to lack of self-sufficiency this remains in effect per 392 NAC 2-013.05. If you have had a change in circumstance since this determination please contact ACCESSNebraska at 1-800-383-4278 Omaha: 402-595-1258, Lincoln: 402-323-3900 to reapply over the phone or you can apply online at www.ACCESSNebraska.ne.gov.