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2.2.5 Certify by describing how the Lead Agency makes information about substantiated parental complaints available to the public; this information can include the consumer education website discussed in section 2.3: https://www.nebraska.gov/LISSearch/search.cgi
For this link, a user must then click on either “individual search” or “business/service search” and type in the name of the child care or provider. If they are a licensed provider, any disciplines and monitoring will appear at the bottom of the screen. The public is able to review these monitoring and disciplines at any time on this site. Inspection and Investigation is new to this website, reports prior to 10/1/18 are not posted but can be requested through the Licensure Unit at 402-471-9278 or DHHS.ChildCareLicensing@nebraska.gov
Effective Date: 10/01/2018
2.2.6 Provide the citation to the Lead Agency's policy and process related to parental complaints: 391 NAC 1-005.07; 391 NAC 2-005.07; and 391 NAC 3-005.07
Effective Date: 10/01/2018
2.3 Consumer Education Website
States and Territories are required to provide information to parents, the general public, and when applicable, child care providers through a State website, which is consumer-friendly and easily accessible (658E(c)(2)(E)(i)(III)). The website must include information to assist families in understanding the policies and procedures for licensing child care providers. The website information must also include provider-specific information, monitoring and inspection reports for the provider, the quality of each provider (if such information is available for the provider), Nebraska Page 44 of 314