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Run system reports that flag errors (include types).
Describe: Nebraska currently runs monthly system reports that flag co-payments being paid, transportation units being paid and providers that make an excess of $250,000 per Fiscal year. This allows monitoring and timely actions and/or corrections to be made.
Review enrollment documents and attendance or billing records Describe: Nebraska Policy Staff and Resource Development staff will review billing and attendance records on a regular basis to ensure program integrity. This allows us to correct issues before they become an ongoing problem.
Conduct supervisory staff reviews or quality assurance reviews. Describe: Program Accuracy Specialist (PAS), frontline supervisors, and CCDF Program Specialists review several child care cases monthly. PAS and CCDF staff have monthly meetings discussing trends in errors, policies and procedures. The CCDF policy unit also reviews trends in policy questions, which helps identify if additional training or policy/process tips are needed.
Audit provider records. Describe: Nebraska Policy Staff and Resource Development staff will review billing and attendance records on a regular basis to ensure program integrity. This allows us to correct issues before they become an ongoing problem.
Train staff on policy and/or audits. Describe: Eligibility staff are trained on program requirements at new hire and as needed by Supervisory Staff. Resource Development staff also receive new employee training and ongoing training as needed. Audit results are shared with all staff that work the CC program so that they are aware of what audit issues have become larger concerns. Nebraska Page 300 of 314