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FOOD AND NUTRITION SERVICES MANUAL

GENERAL PROCEDURES & REQUIREMENTS FNS 160 AUTOMATED INQUIRY AND MATCH PROCEDURES

8 Section 160 Change 03-2021 June 1, 2021 ii. If the client refuses to sign the DSS-3431, issue a DSS-8553, Notice of Adverse Action, DSS-8553, to terminate the case. Refer to Manual Sections FNS 450 Simplified Reporting Changes during the Certification Period and FNS 550, Transitional Food and Nutrition Services Benefits to determine the appropriate reporting requirements prior to determining if it is necessary to react to a change in income. iii. Document the results of the match on the FRR and return it to the control person. b. If the client does not respond to the request or refuses to provide the name of the institution from which he receives the income or resource, fill in the financial institution and account number on a DSS-3431 and attempt to obtain the client’s signature. i. If the FNS unit signs the DSS-3431, send the request for verification of the income or resource to the appropriate financial institution. • The copy of the verification letter must be filed with the FRR or BEER Reports. • When the verification letter is returned, file the verification letter with the FRR or BEER Report. Destroy the copy using procedures in Section 160.09. • Document in the case file the appropriate resource or income, the amount of the resource or income, and that verification is filed with the FRR or BEER dated MM/DD/CCYY. Do not document the name of the institution or account number in the record as this information is considered IRS data. • If the client refuses to sign the DSS-3431, send a DSS-8553, Notice of Adverse Action to terminate the case. Refer to Manual Sections 400 through 550 and determine appropriate reporting requirements prior to determining if it is necessary to react to a change in income. • Document the results of the match on the FRR and return it to the control person. ii. If the income or resource is documented in the case file and was previously verified and, iii. It was verified as terminated. No further verification is required. Document the FRR that the information matched the case file and return the report to the control person. iv. The resource or income is active and, • The record indicates that this resource or income was previously reported by the client, document on the FRR that the information matched the